# Page 5 | RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is RefNow the right Reference Check solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190447/RefNow/reviews

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RefNow

4.7 (468)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of RefNow

## Showing most helpful reviews

Showing 101-125 of 468 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SF

Salmanul F.  
Commercial Administration  
Construction  
Used the software for: Less than 6 months

### "Easy for Use"

September 6, 2024

4.0

Pros

Ease of Use: The platform is intuitive and simple to navigate, making the process of collecting references quick and efficient. Time-Saving: Automating the reference checking process saves time, reducing the manual effort needed to follow up with referees.

Cons

Lack of Personal Interaction: The automated nature of can feel impersonal compared to traditional reference checks done via phone, where more nuanced information might be gathered. Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.

Review Source

SI

Sandra I.  
Ward manager  
Mental Health Care  
Used the software for: I used a free trial

### "Reference for staff leaving "

December 4, 2024

5.0

No issues it was very good and pleasant experience

Pros

Easy to use easy to navigate Enough space to give answers

Cons

Not applicable I thought the system was perfect

Review Source

JM

Joy M.  
WOOD INDUSTRIES  
Furniture  
Used the software for: I used a free trial

### "Enter the candidate's name, phone, email, and the number of references you need on the RefNow Portal."

November 9, 2024

5.0

Pros

a software that helps companies with employment reference checking

Cons

There isn't much information about what people disliked about , but here's some related information about RefNow and how to answer the interview question

Review Source

DN

Dayne N.  
Tutor  
Education Management  
Used the software for: Less than 6 months

### "Easy and fast!"

December 13, 2024

5.0

Great experience overall with Capterra, very happy.

Pros

Easy use and quick. The site is very well thought out and very professional.

Cons

Not able to accept certain reference emails.

Review Source

SR

Shaniah R.  
Care assistant  
Hospital & Health Care  
Used the software for: I used a free trial

### "Amazing and easy to use "

November 18, 2024

5.0

Overall, this was a good experience and I would be happy to use this again

Pros

Easiness to complete the forms. Made it simple

Cons

Nothing to dislike about this form currently

Review Source

MO

Moses O.  
Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy to use "

November 21, 2024

5.0

Very nice and easy to use and navigation.

Pros

The interphase is very easy to use ane navigation is user friendly

Cons

Overalls, i like everything about yhe system

Review Source

KK

Katie-Louise K.  
Social worker  
Medical Practice  
Used the software for: I used a free trial

### "job application "

November 18, 2024

5.0

a really good experience - easy process.

Pros

easy to use - very easy to navigate. thank you

Cons

nothing - very easy nothing wrong with it very easy to work

Review Source

PB

Pippa B.  
Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Quick and easy "

October 21, 2024

3.0

Good, it didn’t take a lot of effort or time to use and complete.

Pros

Easy to use, quick, simple. You get links to complete tasks, they work quickly and easily and can do it from phone.

Cons

It would be good to be able to add an extension number on with phone no.

Review Source

LW

Lucky W.  
Advance support worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Upper and wonderful "

September 27, 2024

4.0

Excellent condition and brilliant because is all good

Pros

Fast and easy to use lass of stress and straight forward

Cons

Nothing really because it so smart and good

Review Source

LS

Liberty S.  
Family worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reference review "

November 28, 2024

5.0

I loved the app and my experience was good would highly recommend it

Pros

The instructions are simple and it directs you where you need to make changes

Cons

It doesn’t give you options to go back to previous pages to make edits

Review Source

BEE

Bernard Elaho E.  
Lecturer  
Education Management  
Used the software for: Less than 6 months

### "Quick and easy work flow"

November 10, 2024

4.0

Pros

The usability and functionality is state of the art. Simple and easy to use.

Cons

Would be great if a timer was added for inactivity.

Review Source

SS

Sumitra S.  
Consultant  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Efficient Reference Check "

November 8, 2024

5.0

As I new the candidate it took me 10 minutes

Pros

Captures essential criteria required for a job.

Cons

It was all good, positive and efficient.

Review Source

RU

Rachel U.  
bibnn  
Accounting  
Used the software for: 6-12 months

### "I worked closely with service users to understand their needs"

August 15, 2024

5.0

Pros

I worked closely with service users to understand their needs, offering emotional support, listening attentively to their concerns, and providing practical assistance with daily tasks. I strived to create a safe and nurturing environment where service user felt comfortable expressing themselves and exploring their emotions. Additionally, I collaborated with a multidisciplinary team, including therapists and healthcare professionals, to develop and implement personalized care plans tailored to each individual's unique circumstances. My goal was to empower clients on their journey towards improved mental well-being, fostering resilience and facilitating positive change in their lives.

Review Source

CE

Chris E.  
Floor manager  
Retail  
Used the software for: I used a free trial

### "Good platform "

August 23, 2024

5.0

Its good, its easy to use, simple platform

Pros

Easy to use, really liked the platform

Cons

Not accepting refernece emails, but all good

Review Source

PG

Pujan G.  
Bank laundry assistant  
Facilities Services  
Used the software for: I used a free trial

### "Perfecty organised tech."

December 16, 2024

5.0

Smart tech with easy way of adding details.

Pros

Style was perfect. The presentation was god. Sms service was also magnificient.

Cons

Nothing. Its promotion is not so well performed.

Review Source

JG

Jackie G.  
Home Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Feedback JG"

November 3, 2024

4.0

Overall I am happy to use such software and anything that enables quick feedback is useful.

Pros

Quick and easy to use. Time saving and user friendly

Cons

Not all people are able to use IT. Having to provide feedback. Should be able to skip if busy

Review Source

AI

Ambrose I.  
Care Assistant  
Child Day Care Services  
Used the software for: Less than 6 months

### "RefNow app review "

December 13, 2024

5.0

application is well structured and easy to use

Pros

The professional structure of the platform

Cons

So far so good. Although there is still room for improvement

Review Source

AS

Abdirahman S.  
SIA DOORSUPERVISOR  
Security and Investigations  
Used the software for: I used a free trial

### "Beautiful and simple "

October 29, 2024

5.0

Amazing platform to use and easy to use it

Pros

Easy and simple to use and simple to understand

Cons

Nothing to not like about because it’s so easy to refer

Review Source

EO

Ehimen O.  
Physical support enhancer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent "

August 13, 2024

5.0

Quick and easy to navigate/use. Highly recommend

Pros

Swift proceedings whilst giving reports on references and possible employment gaps

Cons

Satisfied with the overall service and don’t think there’s any particular feature I like the least

Review Source

LN

Lauren N.  
me  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good for purpose "

November 12, 2024

4.0

good works well and no major problems with it

Pros

easy to use and works well for intended purpose

Cons

not customisable enough so can’t edit requirements

Review Source

BG

Blessing G.  
assistane  
Mental Health Care  
Used the software for: Less than 6 months

### "good experince"

October 10, 2024

4.0

Good. this was a short exercise, so not much was required

Pros

easy to navigate and understand. I did not find it difficult

Cons

slow to upload and it took sometime for download

Review Source

GM

George M.  
Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Good product"

August 31, 2024

4.0

Very good, I would recommend to everyone

Pros

Easy to navigate, very quick and straightforward

Cons

It is very quick and easy to fill in, self explanatory

Review Source

HO

Hilary O.  
care  
Hospital & Health Care  
Used the software for: Less than 6 months

### "excellent and easy"

October 10, 2024

5.0

saves time and less stressful. no issues at all

Pros

easy to access and saves a time without much issue

Cons

nothing at all, was easy to get into without any issue

Review Source

EM

Erin M.  
Housekeeping Assistant  
Hospital & Health Care  
Used the software for: I used a free trial

### "Good for getting References"

September 27, 2024

5.0

My overall experience with was neutral. It’s a good tool for getting your references to your employer.

Pros

I like that is user friendly - you are able to fill it out easily.

Cons

I didn’t like how you couldn’t go back to “step one” without reloading the page.

Review Source

CK

Clement K.  
Registered Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Unending Characteristics"

September 5, 2024

5.0

Quite meticulous, it really very overwhelming

Pros

Fast and easy to access, with direct questionnaire

Cons

Direct and Precise with any basic explanations

Review Source