# Page 8 | RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is RefNow the right Reference Check solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190447/RefNow/reviews

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RefNow

4.7 (468)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of RefNow

## Showing most helpful reviews

Showing 176-200 of 468 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ST

Shani T.  
Director of Education, Women's learning program  
Education Management  
Used the software for: I used a free trial

### "Excellent reference tool for potential hires"

July 21, 2024

5.0

I am very pleased with the overall ease of submitting information and directed data

Pros

Efficient tool to evaluate and share referrals

Cons

The only drawback was the difficulty in finding attached documents

Review Source

MN

Mamoud N.  
Residential Social Care Officer  
Hospital & Health Care  
Used the software for: I used a free trial

### "Excellent system "

July 27, 2024

5.0

Pros

Eases of access. Easy to use use and understand

Cons

Nothing bothered me about using the system

Review Source

NR

Naseem R.  
Support Worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "RefNow UseNow"

July 19, 2024

5.0

It is a totally good experience. I will recommend it

Pros

It is easier to use. The automated way makes it reliable and faster

Cons

The review process is long. The shorter it is, the better

Review Source

IA

Isaac A.  
Parent Governor  
Education Management  
Used the software for: I used a free trial

### "Excellent RefNow"

June 28, 2024

5.0

It is straightforward, easy to use and safe time

Pros

It is users’ friendly, and very short which one can use without spending all the time

Cons

Well, I can’t figure out anything I lease like, because it is so perfect

Review Source

TB

Taiwo B.  
Support Worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reference Request with RefNow"

June 12, 2024

5.0

I enjoyed using Refnow, it was a very nice experience

Pros

I love the confirmation and subsequent updates that follows your reference request

Cons

The only cons I have is the automatic refusal of a non-work email as reference

Review Source

FM

Femi M.  
Logistic and Inventory Supervisor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Effect of this Product on a Regional,Global scale"

June 3, 2024

5.0

Pros

the simplicity and efficiency accessing this products

Cons

Non for now maybe because i am a new user

Review Source

BS

Bibin S.  
Hca  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very good and quality"

July 19, 2024

5.0

Pros

Good review system and good quality. And good performance...

Cons

I like this system. Very fast processing.

Review Source

AP

Andrew P.  
Duty manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Get it now! "

June 12, 2024

5.0

Pros

Easy to use Great functions Works really well with everyone

Cons

The reminders can be too frequent and annoyiing

Review Source

oO

olufemi O.  
Head Human Capital Department  
Capital Markets  
Used the software for: Less than 6 months

### "Satisfactory"

July 5, 2024

4.0

Pros

Having use refnow, i enjoyed the ease of use and the front end interface module is simple and fascinating..

Review Source

LZ

Lilyana Z.  
nurse  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "providing references "

July 6, 2024

5.0

Pros

it was very quick and easy to fill the required information

Cons

I didn't find anything difficult or complicated to manage it myself but if I needed i would seek for customer support

Review Source

AN

Antony N.  
Senior sevice cordinator  
Banking  
Used the software for: Less than 6 months

### "Easy processing"

May 10, 2023

5.0

Some of the features of RefNow include customizable questionnaires, automated reminders, and real-time reference tracking. These features can help hiring managers make informed hiring decisions by providing them with valuable insights into a candidate's work experience and professional background.Overall, RefNow appears to be a useful tool for employers looking to simplify and optimize their reference checking process. However, the efficacy of any platform or tool will depend on a variety of factors, including the specific needs of the employer and the quality of the information gathered through the reference checking process.

Pros

RefNow is an online reference checking platform that enables employers to gather comprehensive and accurate reference feedback on potential candidates. The platform is designed to streamline and automate the reference checking process, making it faster and more efficient for hiring managers.

Cons

Nothing like least it is a good one and all the best

Review Source

CM

Charley-Anne M.  
Assistant Carer  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy and simple. Takes minutes to use."

July 7, 2024

5.0

It was really good and very simple and easy to do.

Pros

It has simple boxes to fill out and they aren't all required.

Cons

You can't go back and check if you have filled everything out correctly.

Review Source

JE

Justus E.  
Care Assistant  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Benefits of Refnow"

June 24, 2024

5.0

Satisfactory, and happy with feedback and customer service

Pros

The qaulity of service rendered during application

Cons

Timeout of sessions,as in when you are into platforms and time runs out

Review Source

MJ

Manu J.  
Care Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Employees Reference "

July 31, 2024

5.0

Pros

Fast and convenient. Easy to use, ideal site for reference

Cons

Nothing least , it had builded with convince

Review Source

DJ

David J.  
student  
Higher Education  
Used the software for: I used a free trial

### "Ref now works well"

May 30, 2024

4.0

Pros

Simple to use and understand. All in all

Cons

I had no negative issues whatsoever with Ref now.

Review Source

SU

SMART U.  
HEALTHCARE ASSISTANT  
Hospital & Health Care  
Used the software for: Less than 6 months

### "REFNOW ONE OF THE BEST "

June 20, 2024

5.0

My experience using RefNow is awesome. I will recommend them for anyone who needs honest and well organized Reference.

Pros

Response to customers when there is a challenge at any stage.

Cons

Direct by phone should be made available for customers in critical need of assistance.

Review Source

AV

Andrew V.  
Director  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Technical Selection Process "

May 26, 2024

5.0

Very good and informative. Additional features available

Pros

We are able to technically select the appropriate candidates

Cons

Cumbersome wording and some menu options not easy to understand

Review Source

AU

Akpevwe U.  
Support  
Internet  
Used the software for: 1-2 years

### "Twezzy merchandise review "

August 16, 2023

5.0

Multitasking in more works and projects

Pros

Ability to integrate information inputed in all categories

Cons

Auto fill of forms when needed and it could help for those who don't understand questions asked

Alternatives considered

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/)

Reason for choosing RefNow

No preference

Review Source

VR

Verified Reviewer  
Director  
Accounting  
Used the software for: 6-12 months

### "Best solution for my business - saved us a lot of money! "

March 23, 2023

5.0

Great user experience

Pros

Does everything competitors do and so much more! Would encourage others to try Refnow, trust me you won’t go back!

Cons

Nothing really, it’s a better and cheaper alternative to the others and with much better staff

Review Source

wC

william C.  
sales supervisor  
Retail  
Used the software for: Less than 6 months

### "easy to use "

June 5, 2023

5.0

wonderful suits my style of work

Pros

so simply to use or the correct info so easy to gain

Cons

to be honest very easy to say but no complaints perfect for how i work

Review Source

SH

Sue H.  
Head of Volunteering  
Hospital & Health Care  
Used the software for: 1-2 years

### "Quick, easy and professional"

March 27, 2023

5.0

More efficient use of staff time and resources. Quicker onboarding of volunteers and staff.

Pros

Quick and easy to request references. More professional than our previous method. Ability to set up separate teams for volunteer and staff references. Friendly & efficient customer service.

Cons

Would love it to be able to be integrated into our Volunteer Management System but this isn't RefNows fault.

Review Source

VR

Verified Reviewer  
Carer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Review"

August 18, 2023

5.0

None⁷

Pros

It's fast easy to use and can get results faster

Cons

Maybe if a name has been entered before for referencing maybe forward those responses to would be employers if the individual agrees

Review Source

NB

Nicole B.  
Recruitment Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "RefNow review"

March 9, 2023

5.0

Referencing is so important to us and we really appreciate RefNow’s amazing customer service. We are always receiving helpful tips and ideas on how to make the most of our account and we all feel so looked after.

Pros

First and foremost, RefNow has increased our response rate for reference requests. There’s five of us using the system and we would all agree it revolutionised our day-to-day jobs.

Cons

Nothing negative to say about RefNow! We love it.

Review Source

VR

Verified Reviewer  
Legal associate  
Legal Services  
Used the software for: Less than 6 months

### "My personal experience with Ref now "

August 13, 2023

5.0

Excellent I must say

Pros

They’re swift in their service and responsive

Cons

Nothing really, they’re have everything I needed

Review Source

OI

Osman I.  
Human Resource Manager  
Government Administration  
Used the software for: I used a free trial

### "The use of rubber bags in Tamale, Ghana"

November 13, 2023

5.0

Its good and can help in solving financial problems

Pros

Its educative, adaptive and encourage people to use the application.

Cons

It is slow and there is a lot of unsolicited adverts in the application

Review Source