# RICOH360 Tours Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RICOH360 Tours Software - reviews, pricing plans, popular comparisons to other Virtual Tour products and more.

Source: https://www.capterra.com/p/190454/RICOH-Tours

---

# 

 RICOH360 Tours Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RICOH360 Tours

## What is RICOH360 Tours?

Create professional looking 360° virtual property tours of a 3,000 sq. ft home in only 20 minutes. RICOH360 Tours is a service that allows users to create virtual tours of their properties, such as real estate listings or rental properties, using 360-degree photos and videos. These virtual tours can be shared online and viewed on a variety of devices, including computers, tablets, and smartphones.

## What is RICOH360 Tours used for?

[Virtual Tour](https://www.capterra.com/virtual-tour-software/)[Video Making](https://www.capterra.com/video-making-software/)

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RICOH360 Tours?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ricoh.com&name=RICOH360 Tours)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RICOH360 Tours

4.9 (23)

VS.

[4.9 (33)](https://www.capterra.com/p/212030/iGUIDE/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (23)

Ease Of Use

4.8 (115)

Value For Money

4.8 (22)

Value For Money

4.8 (109)

Customer Service

4.8 (17)

Customer Service

4.9 (99)

## RICOH360 Tours alternatives

[4.8 (94)](https://www.capterra.com/p/164781/360-VR-Editor/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Panoee](https://www.capterra.com/p/236021/Panoee/)

[4.8 (115)](https://www.capterra.com/p/236021/Panoee/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236021/Panoee/)

[TeliportMe](https://www.capterra.com/p/234888/TeliportMe/)

[4.8 (114)](https://www.capterra.com/p/234888/TeliportMe/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234888/TeliportMe/)

[Nodalview](https://www.capterra.com/p/237342/Nodalview/)

[4.7 (79)](https://www.capterra.com/p/237342/Nodalview/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237342/Nodalview/)

[View all alternatives](https://www.capterra.com/p/190454/RICOH-Tours/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

4.8 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Floor Plans & Maps

4.3 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Mobile Access

4.9 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Panoramas

4.9 (12)

25.00% of 12 reviewers that rated this feature as important or highly important

Create panoramic images

Social Media Integration

4.8 (12)

41.67% of 12 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Virtual Reality

4.9 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Integration of virtual reality along with augmented reality into one application

RICOH360 Tours 17 features

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

To be used by the hospitality industry

For realtors, real estate investors, property managers, and other real estate professionals.

Area defined in an image processing an acting link.

Access software remotely via mobile devices

Create panoramic images

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create original videos from scratch

Supports various video file formats

Integration of virtual reality along with augmented reality into one application

Track and analyze information regarding website visitors

Features

4.7 (23)

4.7

Based on 23 reviews

## Pricing

Value for money

4.8 (22)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (22)

4.8

Based on 22 reviews

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.9

Based on 23 reviews

Filter by rating

5(20)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DC

Diana C.

Finance Manager

Real Estate

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2023

Pros

Ricoh360 Tours made pivoting during the pandemic a breeze. We had thought previously about implementing virtual tours and were forced into it in 2020. Ricoh has made it easy!

Cons

The administrator probably would better answer this. It fills the need for me!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Chris R.

Realtor

Real Estate

### "Easiest way to get walk through tours of a property"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 22, 2023

This has been a great addition to my marketing of properties and especially allowed for out of town/state clients to get a very good idea of a properties layout if they are unable to see it in person. It also helps others who are local and maybe looking for a very specific layout, they can view the tour first and see if it's a good fit before going to see the property in person

Pros

Very easy to use with a 360 camera, just take your photos and load it into the system, then you can easily place the neighboring photos to create an immersive walk through of a property showing every room

Cons

While you can't create the "dollhouse" 3D view like Matterport has, overall I don't really have any cons

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reasons for choosing RICOH360 Tours

Pricing for the camera was considerably less than Matterport

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

David S.

Realtor

Real Estate

### "Best money spent on advertising tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2023

Phenomenal, I have nothing negative to say.

Pros

The ease of use and customer support are fantastic. Every time I have had any issues I was able to get through to someone and get them resolved. The end product is every bit as good as systems costing thousands of dollars more in hardware, software and support. Using the Ricoh360 Tours sets me apart from the majority of agents out there and the clients love it.

Cons

I wish the analytics were a bit better and easier to export to clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Samuel P.

VP SME

Computer Software

### "Invaluable for Documenting Conditions and Progress"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 15, 2023

Its a great tool and I have also used it for family functions.

Pros

I use Ricoh360 Tours to document pre-existing conditions, construction projects, and as-built conditions. I can quickly get the pictures of the insides of walls before they are closed up.

Cons

Downloading pictures from the camera is time consuming because the connection to the camera times out quickly.

Reasons for choosing RICOH360 Tours

Cost of entry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Stacey D.

Broker Associate

Real Estate

### "Ricoh Tours for Beginners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2023

Pros

I purchased this last year to add to my professional photos of my listings. I usually spend anywhere from 250-1000 on high end photos for my listings, and the matterport tours were an added fee that just became too much and took too much time. I saw an ad for this product and decided to give it a chance! I am the person that reviews, reads every single review/report, and sometimes even contacts users to hear from them on the use of a product! In this case, I was sold. I purchased and personally I love it. Its small, compact and super easy to use. It not super high end like some of the really expensive cameras but as an addition to my listings, I feel it has done exactly what it was meant to do. I personally love it and use on 99% of my listings! I would recommend if you like to stand out from your competitors, just know it takes some time to use so plan ahead!

Cons

Sometimes takes a few extra seconds between shots.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Luis S.

Broker Associate

Real Estate

### "Cost effective and easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

Pros

In today's competitive real estate market, 360 virtual tours are an absolute must, and Ricoh360 provides an easy, affordable, and cost effective solution to getting more eyes on the homes we list. The ability to shoot a tour for an average sized home in my market in 30-45 minutes and being able to post the tour almost immediately will surprise your clients, and being able to track where your visitors are finding the home online is invaluable!

Cons

Haven't experienced any cons after shooting dozens of tours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Gabriel L.

Realtor

Real Estate

### "The little camera that could"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

The Ricoh 360 camera helped me solve many problems from 360 tours for my listings to tour and update videos for clients wanting to see properties during the construction process

Pros

I like Ricoh's entire ecosystem of 360 camera and their ease of use from taking the pics to putting them in a tour

Cons

I wish that the manual controls were a bit easier to access and I wish that there was a "Doll House" view of the rooms

Reasons for choosing RICOH360 Tours

The ease of use to post the tours and the access to analytics on views

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Michael D.

VP Sales Leasing

Commercial Real Estate

### "Commercial Real Estate Users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 14, 2023

Very good and service excellent

Pros

I’m using this for the capturing of commercial real estate in all asset classes. It’s useful to show space with pictures and implement floorplans. I like the service and grateful that I have found this tool to enhance my business. Tnx Ricoh

Cons

I’m unable to use floor plan service in Canada.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Karen B.

Realtor

Real Estate

### "Real Estate Listings "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 14, 2023

Pros

Capturing a room is simple and it’s easy to upload the link in the MLS.

Cons

The battery life NEVER lasts to capture a full house, not even a 2 bedroom condo. So, it takes forever while I keep having to recharge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WR

Wendy R.

Director of Marketing

Real Estate

### "High Quality & Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 14, 2023

Easy to onboard. Customer service is helpful but have to wait sometimes a day for a response (no live chat option).

Pros

Ver intuitive and easy to use for the average person.

Cons

The reporting isn't robust and not easy to use for reporting purposes to management and business owners.We need to ability to pull data from date ranges and export to an Excel spreadsheet.

Reasons for choosing RICOH360 Tours

The sales person provided enough time to discuss all options, appeared sincere, and gave honest feedback about competitors. Relationship buy!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Roy B.

Broker

Real Estate

### "Great bang for your buck!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 14, 2023

Pros

The Ricoh360 Tours is super easy to use and there is minimal learning curve.

Cons

Some of the features could use some improvement like the AI Staging, but you do not have to use it if you don't like it. The floor plans are great but could be more competitively priced. In all a great product for a great price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sammi C.

President

Real Estate

### "Highly Recommend For All of Your Virtual Tour Needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 28, 2023

The tours feature is so user friendly and EASY to use! You can't really mess it up and creating a virtual, staged, tour is a breeze!

Pros

It's easy to use! I can also integrate team members so I can hand them some of the work once the photos are taken.

Cons

Camera expense, but even that was quite reasonable!

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reasons for choosing RICOH360 Tours

Cost-effectiveness and that it provides very similar features that produce high-quality marketing materials.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jim D.

Owner

Real Estate

### "Great tour software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2023

Pros

This software is very easy to use and is an asset to my business

Cons

There is honestly nothing I can say negative about this software!

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reasons for choosing RICOH360 Tours

Ease of use, quality of finished product and of course, the price!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Steve R.

Realtor

Real Estate

### "Economical Game Changer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 24, 2023

This is an economical way to make my real estate listings stand out to the competition.

Pros

Set up and execution of the photography couldn’t be simpler. Creating tours has a fairly easy learning curve. Not terribly intuitive but not complicated.

Cons

There may be a way to do this, but I wish I didn’t have to compile the 360° photos into the tour on my phone. It’d be easier on a larger screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mallory A.

Realtor - Team Leader

Real Estate

### "Wonderful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2023

It has been wonderful from day one.

Pros

Its so easy to use and very affordable for my small business.

Cons

I love it all! If I had to pick I would say I wish I didn't need wi fi.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reasons for choosing RICOH360 Tours

Price, ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

mike s.

realtor

Real Estate

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2023

I use the tour for all my real estate listings.

Pros

Easy to set up the equipment and do the tour.

Cons

All features were easy to use. I can see each individual room with the 360 view.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daisy C.

Real Estate Broker

Real Estate

### "Easy to use. Pays for itself."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 22, 2023

Pros

I set my settings once and it saves them for every other photo session. Snap once and it does all the work for me.

Cons

I use the multiple picture option (bracketed images) to create virtual tours. Sometimes, it will snap one or two and not the entire 10. I have to turn it on and off and try over and over again.

Reasons for choosing RICOH360 Tours

A photo editing company recommended this camera.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Chris B.

Broker

Real Estate

### "See the world in one tour"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2023

Use it for all my listings

Pros

Verey easy to use and creates wonderful images

Cons

No problems with the product at all . If anything I would include more caps. but not important

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kennith W.

Photographer

Photography

### "Need to build in a dollhouse or consider changing how you build your floorplan"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2023

I have success in getting people to try the tour but it is about 50/50 now with agents and brokers who will seek out a photographer with a Matterport. So, it is starting to affect my revenue in a negative way.

Pros

I love the definition, quality, and ease of use.

Cons

May have to switch because your floorplan is a joke and the Matterport dollhouse is what every client wants.

Reasons for choosing RICOH360 Tours

Price and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Richard J.

Photography

Photography

### "A Game-Changer for Photographers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

Pros

I was hesitant to invest in a virtual tours camera at first, but after using this product for a few weeks, I can say it was well worth the cost. The camera is easy to use and produces high-quality images that really showcase my listings. I especially appreciate the ability to add text, music, and voiceovers to the tours, making them feel even more immersive. Overall, I am very happy with my purchase and would recommend this virtual tours camera to anyone looking to take their listings to the next level.

Cons

It is user-friendly and the output is high-quality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stephan M.

Real Estate Agent

Real Estate

### "Great help for my business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 11, 2023

Pros

Within 20 minutes, virtual tours can be produced.

Cons

Sometimes it takes so much time to load the software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Justin S.

Real Estate Agent

Real Estate

### "Perhaps some individuals don't like it. But I find running my business to be quite effective."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 11, 2023

Pros

The real estate and construction sectors use this service frequently for virtual tours.

Cons

The loading speed used to be poor, but recently it has improved greatly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Real Estate Agent

Real Estate

### "So easy to get started, reasonable price for unlimited tour creation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2023

Pros

I can easily capture and create virtual tours with their 360 degree camera THETA.

Cons

I don't see any bad point using this software..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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