# Prometheus Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Prometheus Platform the right Preventive Maintenance solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190460/Prometheus-Platform/reviews

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Prometheus Platform

4.4 (14)

[View alternatives](https://www.capterra.com/p/190460/Prometheus-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Prometheus Platform

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Engineer  
Food & Beverages  
Used the software for: Less than 6 months

### "The best opensource monitoring solution"

February 6, 2025

4.0

Pros

Prometheus Platform is the best opensource monitoring software

Cons

Prometheus Platform is not easy to install and maintain on Docker

Review Source

MY

Michelle Y.  
CFO  
Automotive  
Used the software for: Less than 6 months

### "The next level"

March 21, 2025

4.0

Overall it was good and method needs that I was looking for for my business

Pros

Like the overall organization of the platform

Cons

What did I like these I think the colors the graphics I guess you would say

Alternatives considered

[ARCHICAD](https://www.capterra.com/p/2018/ArchiCAD/)

Reason for choosing Prometheus Platform

I chose it because of reviews and discussing it with other companies and administrators

Review Source

JW

Jayson W.  
Construction Coordinator  
Utilities  
Used the software for: Less than 6 months

### "Work Order Scheduling"

October 17, 2019

5.0

Pros

The features of the software seemed useful in the demos but I was not fully able to test all of the features with our own data.

Cons

I was unable to see the full capabilities of the software as the data from our system was not available at the time of the demo.

Review Source

NF

Nancy F.  
Java Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Prometheus best for monitoring "

March 26, 2025

5.0

my overall experience with pronetheus has been nice. I had that integreted with Kubernetes, it helps teams to identify and solve issues faster, for monitoring big projects its perfect

Pros

i really liked PromQL it allows to create detailed querys for metrics, that u can integrate it with kubernates so everything is in cloud, its really flexible and it reduces the need of complex configuration

Cons

I didnt had any problems with prometheus so all good

Review Source

CHMC

Carlos Hugo Martin C.  
Consultor  
Information Technology and Services  
Used the software for: 2+ years

### "Prometheus Platform Review"

December 25, 2025

4.0

It is used for storing and querying metrics from different sources, as well as using it as a historical storage of metrics that can only be generated once and do not have historical data.

Pros

Its ability to support metrics received with the OTLP protocol allows for extended platform support, as well as allowing the use of a standard that is supported by many other platforms, facilitating easy platform migration.

Cons

Although it supports metrics, it does not support traces and logs, so to relate them other platforms are needed, and depending on the platform the integration could be more or less complex.

Review Source

KR

Kyla R.  
Manufacturing Business Support Specialist  
Building Materials  
Used the software for: 2+ years

### "Great Planning/Scheduling Tool"

October 17, 2019

5.0

Navigator is fantastic. Have made a few universal navigators for new users. Very user friendly tool.

Pros

Intuitive tool, easy to use. Gantt feature and capacity balancing excellent. Easy to switch from MS Project.

Cons

Some of the cost calculation fields are harder to program with our set up.

Review Source

Response from Prometheus Group

October 21, 2019

Hi Kyla! Thanks for taking the time to review the Prometheus platform. We are happy to hear that you find our planning and scheduling tools intuitive and easy to use! We are also excited to hear that you configured the product for different users. We strive to empower planners and schedulers to give technicians the exact tools they need to get their job done quickly and efficiently. Best regards, the Prometheus Group team.

SV

Sara V.  
Document & ERP Supervisor  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Product"

October 8, 2019

5.0

great use and heavy user of the software.

Pros

The look of the product is much like SAP and the ease of use.

Cons

Too many parts separated as separate purchases

Reason for choosing Prometheus Platform

bolt on and looks like SAP.

Review Source

Response from Prometheus Group

October 10, 2019

Hi Sara! Thank you for taking the time to review the Prometheus platfom. We are happy to hear that you enjoy the platform's similarity to the SAP interface. It is important to us that our users can easily move between the platform interface and the SAP interface (or that of their EAM/ERP/CMMS). We appreciate your feedback with regard to purchasing. By design, to keep our platform highly configurable, individual modules can all be bought together or separately. Best regards, the Prometheus Group team.

KM

Kevin M.  
Project Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Prometheus Mobile and Planning"

October 8, 2019

4.0

Excellent company and product.

Pros

Simplicity and the willingness of Prometheus to adapt the software to our needs. Implementation time was relatively short as well

Cons

It's not entirely fit for purpose for our industry but the Prometheus team worked diligently to adapt to our needs

Alternatives considered

[RFgen](https://www.capterra.com/p/127445/RFgen/)

Reason for choosing Prometheus Platform

Cost and time to implement

Review Source

Response from Prometheus Group

October 11, 2019

Hi Kevin! We want to sincerely thank you for taking the time to leave a review for Prometheus platform. We appreciate that you are pleased with our simplicity and adaptability. Where our development team really shines is in their ability to take our out-of-the-box solutions, configure them to our client's exact needs and requirements, and keep it all simple and intuitive. Best regards, the Prometheus Group team.

lL

lisa L.  
logistics specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Training Options"

October 9, 2019

4.0

love it, learning more daily

Pros

Love that the training is very user specific and great take aways

Cons

upgrades and implementation are not quick

Reason for choosing Prometheus Platform

not sure

Review Source

Response from Prometheus Group

October 10, 2019

Hello Lisa! We very much appreciate you taking the time to review the Prometheus platform. We are also excited that you see so much value in our training options. Our strategic services team works hard to assess our clients' specific processes and needs and design individualized Prometheus platform training around them. We also appreciate your feedback on implementation and upgrades. Due to our solution being highly configurable to a specific customer's needs, implementation and upgrade times are variable between clients. Feel free to reach out to our support team if you need further assistance. Best regards, the Prometheus Group team.

EA

Eviona A.  
Product specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "best product we have used for planing and scheduling "

October 14, 2019

4.0

overall a great product to use

Pros

ease of implementation, ease of use, customer satisfaction

Cons

setting up security roles as per bayer standard's

Review Source

Response from Prometheus Group

October 21, 2019

Hello Eviona! We appreciate you taking the time to leave us feedback. Planning and scheduling is at the core of our platform, and we take pride in the consistent cost-savings and user-adoption that comes with making ERP/EAM/CMMS solutions more efficient, user-friendly, and adaptable. Best regards, the Prometheus Group team.

AB

Adrian B.  
Sr. Process Excellence Lead Plant Maintenance  
Chemicals  
Used the software for: 2+ years

### "Prometheus Platform of Tools makes the SAP-PM module much more efficient"

October 17, 2019

4.0

Pros

Ease of use and ease of integration into our existing SAP platform. The tool aligned with our business process model for maintenance and reliability and utilizing SAP for our CMMS. Prometheus customer service is quick to respond and assist with any issues.

Cons

Really cannot think of any disadvantages of procuring this software, it has benefited our organization in the long run

Review Source

Response from Prometheus Group

October 21, 2019

Hello Adrian! We sincerely appreciate your thoughtful review. Our native integration with SAP sets us apart and makes our platform easily align and enhance existing maintenance and reliability processes. We are happy to hear that you are pleased with the quick response times from our support team. Best regards, the Prometheus Group team.

KB

Kevin B.  
Business Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "Easy to use software"

October 21, 2019

4.0

Pros

It's greatly simplifies the screens that SAP would normally give us for our end users.

Cons

If the field isn't already available, we have to request that the field be added through a development request.

Alternatives considered

[RFgen](https://www.capterra.com/p/127445/RFgen/)

Review Source

Response from Prometheus Group

October 31, 2019

Hello Kevin! We appreciate you taking the time to leave your feedback. Focus on the end-user is key for the Prometheus platform, especially with regard to giving different users at various levels of the organization the exact information they need to do their job. As you point out, this may require configuration from our development team, but it gives our users exactly what they need for their individual use case. Best regards, the Prometheus Group team.

JH

Jared H.  
Planner/Analyst  
Utilities  
Used the software for: 2+ years

### "Easy Peasy Prometheus squezy......."

October 15, 2019

5.0

Overall I am very please with the support and functionality of this software.

Pros

I like the ease of use with this product. I also like the fact that it was developed from users input.

Cons

nothing that I can think of. Maybe the fact that you need to pay for a license.

Reason for choosing Prometheus Platform

It was suggested to us from a consulting group.

Review Source

Response from Prometheus Group

October 21, 2019

Hello Jared! Thanks for your review! Prometheus Group strives to be highly involved with users at every level for our product configuration and implementation. We are happy to hear that the product is easy for your team to use and that you are pleased with our support. Best regards, the Prometheus Group team.

NN

Navneet N.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "The prometheus review"

October 13, 2022

4.0

My overall experience with Prometheus was good.

Pros

I have recently started using Prometheus for one of my projects. It is petty and much easy to use. It helped me monitor various matrices for my spring boot app. You can integrate this with graphene to get the data in a much cleaner and easier way.

Cons

There are no cons to using Prometheus. It is a great tool. I wish that I would have known about it before.

Review Source

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