# JTL Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about JTL Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/190466/JTL-Wawi

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# 

 JTL Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

JTL

## What is JTL?

JTL is an ERP software provider that offers an all-in-one e-commerce solution for online and multi-channel retailers. The software provides retailers with a range of capabilities including ERP, e-commerce, warehouse management, marketplace integration, shipping solutions, and POS. JTL aims to help SMB retailers manage their entire daily business operations within a single integrated system, from purchasing and inventory management to order processing, shipping, accounting, and more. The solution is designed to increase efficiency and optimize processes for retailers selling online across multiple sales channels.

## What is JTL used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for JTL?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jtl-software.de&name=JTL)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### JTL

3.4 (7)

VS.

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (7)

Ease Of Use

4.0 (1,960)

Value For Money

3.4 (7)

Value For Money

3.9 (1,550)

Customer Service

3.4 (7)

Customer Service

3.8 (1,655)

## JTL alternatives

[4.2 (1,297)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (13,553)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (609)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/190466/JTL-Wawi/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.1 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

CRM

3.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Inventory Management

3.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Integrated Business Operations

3.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Financial Management

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Customizable Reports

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

JTL 17 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Scan barcodes to ensure accurate pricing and label tracking

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Plan, manage, and track the financial activities of an individual or organization

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Ability to link barcodes or serial numbers with specific items for identification

Track and facilitate returns of products sold

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

3.9 (7)

3.9

Based on 7 reviews

## Pricing

Value for money

3.4 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.4 (7)

3.4

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (7)

3.4

Based on 7 reviews

## User reviews

Overall rating

3.4

Based on 7 reviews

Filter by rating

5(3)

4(1)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO

Sporting Goods

### "Langfristige Lösungen besser nicht mit JTL Planen in 2 Jahren werden dann 500€ Pro Monat fällig?"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 11, 2026

Support manchmal freundlich und Informativ manchmal frech! Für den Preis eher 2 Sterne von 5 Mit viel Wohlwollen

Pros

Gut gedacht Umsetzung schlecht. Preise für gebunden Firmen die auf dieses System Setzten werden seit 2 Jahren ausgebeutet

Cons

Ständige Preiserhöhungen, die leider nicht mehr tragbar sind. Teure Plugins Themes etc, bis der Shop sauber läuft

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Henryk L.

CEO

Information Technology and Services

### "ERP mit bestem Preis/Leistungsverhältnis"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 14, 2025

Ja fast 20 Jahre Erfahrung, daher allumfassend. Mein Focus liegt auf der Wawi und dem JTL-Shop + Marktplätze.

Pros

Ich schätze JTL seit nahezu 20 Jahren als ERP-System. JTL ist nicht perfekt, aber es bietet am Markt ein einzigartiges Preis/Leistungsverhältnis als Gesamtanbieter mit Lösungen wie die Wawi, Marktplatzanbindung, WMS, Kasse, Shop uvm. Dazu eine erstklassige Community.

Cons

Wie geschrieben kein System ist perfekt und JTL hat auch Schwachstellen wie bspw. das Update-Handling. Daher empfehle ich nicht immer sofort das nächste Update einzuspielen, sondern zu testen. Das betrifft aber andere ERP-Systeme genauso.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Martin K.

CEO

Design

### "Abzocker seit Investor - Finger weg"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 28, 2024

War eigentlich zufrieden bis eine 550% Preiserhöhung als Pflicht innerhalb weniger Wochen ohne Absprache mit den Kunden vorgenommen wurde!

Pros

Früher Engagierte Open Source Plattform

Cons

Als langjähriger Kunde werde ich gezwungen satt 1.900,- Euro plötzlich 10.416,- Euro im Jahr zu bezahlen - Abzocker!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Angela M.

Manager

Wholesale

### "sehr gut konfigurierbar - einige Bugs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 29, 2023

Pros

die individuelle Konfiguration erleichtert das anpassen an die eigenen Vorgänge

Cons

immer wieder Bugs - lange Entwicklungszeit bis diese behoben sind

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Agnes S.

Manager

Automotive

### "Sehr komplex und kompliziertes WaWi, es fehlen aber entscheidende Funktionen"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

September 14, 2023

Überkompliziertes Wawi. Alles musste man selbst einrichten, programmieren und selbst einstellen. Es gibt kaum fertige Lösungen. Fast alles mussten wir umstellen oder ändern oder anpassen. Als wir zum Schluss erfuhren, dass bei jedem Pfurz von Ebay, Amazon Eatsy usw. das alles neu eingestellt und eingerichtet werden muss, weil die Connectoren nicht in beide Richtungen arbeiten, sondern nur einmalig am Anfang die Einstellungen der angebundenen Plattform in JTL übertragen, sagten wir TSCHÜSS dem Haufen Mist.

Pros

Die Komplexität des Programms kann als Vorteil oder Nachteil gesehen werden. Vorteil-vieles kann man selbst einbauen, es stehen fast alle Möglichkeiten zur Verfügung.

Cons

Der größte Nachteil des Wawi ist, dass man die Kommunikation mit anderen Verkaufsplattformen nicht richtig durchdacht hat. Diese funktioniert nämlich nur in eine Richtung, wo JTL wegweisend ist. Alle Änderungen, die von Verkaufsplattformen ausgehen, werden von JTL nicht angenommen, man muss jedes Mal alles manuell zurücksetzen, mit der Plattform neu anbinden, die Änderungen manuell übernehmen und dann von vorne alles in JTL neu einrichten. Bei keinen Onlineshops mit wenigen Artikel und 1-2 Verkaufsplattformen ist das vielleicht nicht so dramatisch, bei unserem Onlineshop mit über 150.000 Artikel war das eine Katastrophe. Sobald Ebay neue Merkmale eingeführt hat oder Amazon was bei Shipping neu dazu gefügt hat, müssten wir alles zurücksetzen und die 150.000 Artikel neu hochladen und unser Account neu einrichten. - eine Katastrophe. Auf unsere Beschwerde war nur eine Antwort: "JTL ist wegführend". Nun, wenn jemand Lust hat eigene Artikel bei jeder kleinsten Änderung auf einer Verkaufsplattform sein Account neu einzurichten - viel Spaß. Das war nichts für uns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Fabian B.

CEO

Consumer Goods

### "Good ERP System for E-Commerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2023

Pros

With the help of workflows and the "Ameise" you can basically do whatever you want. There are rich possibilities of integrations and automations.

Cons

We are hosting JTL in a server, if you are abroad the performance to reach the server and JTL can be very weak. Generally I would prefer JTL rather as a web-based version than a software. JTL is not very easy to handle for a beginner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OK

Oliver K.

IT Manager

Music

### "The perfect solution for SMB Onlineshops in Germany"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

I am totally pleased by JTL. After several extremely expensive blind alleys (see below) we finally found the software that suits our needs as a business software running our online (and offline) business with ease.

Pros

\- It is not only an inventory control system, it is a complete ecosystem of software and services that suite perfectly SMBs running onlineshops and selling on marketplaces- Scalability: you can start with a very low budget with the basic program and connect to their free (up to 500 products) shopsystem --- and while you grow the licence fees grow slowly with you capability as a company. And when you became a big player, of course, you pay a fair amount for all the extra features. IMO, their licencing system is great.- Super helpful support: even without a paid support plan they usually reply within a few hours or 2 days, and they are helpful!- Helpful forum where the users help each other.

Cons

\- The UI is in German and so is all the business logic. Meanwhile I guess it is possible to switch to an English UI, but all the ecosystem is in German (support, forum). I am not sure if they can successfully provide a product for international use.. but there is potential- Some parts of the software (1.6.##) are quite old. They refactor and improve constantly. But there are some 'artefacts' that are obviously hard to get rid of. And some features the community is longing for for a long time just do not get realised.- There are also some grown logical problems when it comes to certain business workflows that are not quite well done. But still, compared to many competitors, JTL has the least critical issues!

Switched from

[Amicron Faktura](https://www.capterra.com/p/217703/Amicron-Faktura/)

[microtech ERP](https://www.capterra.com/p/188467/buero/)

Both Amicron Faktura and Microtech Büro+ share the same two critical issues: 1. They just don't keep up with the developments on the market. Simple new but neccessary features are not getting implemented for years.2. Both have an unkind, almost hostile support that is not supportive in any way.Microtech also has the problem that it is very expensive and so complex that even an agency you have to hire for more money is not capable to configure it correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)