---
title: "Nookal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Nookal Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/190479/Nookal/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Nookal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Nookal

## What is Nookal?

Nookal’s Allied Health Practice Management Software is designed to streamline the operational efficiency of healthcare providers, clinics, and practices. Nookal integrates a suite of intuitive features to simplify administrative tasks, allowing healthcare providers to focus on delivering high-quality care. Features include appointment scheduling, client management, billing/invoicing and comprehensive reporting. Its easy interface allows practitioners to manage appointments, minimizing no-shows via SMS reminders and real-time scheduling updates. The client management system is robust, offering detailed records to enhance service delivery. Designed to cater for physiotherapy, podiatry, chiropractic, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary clinics. In essence, Nookal empowers allied health professionals with cutting-edge tools to optimize their practice management, improving both outcomes and practice profitability. Try now for Free.

## What is Nookal used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)

Top alternative

Featured

Overall rating

Based on 90 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

2%

Starting price

$55

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Nookal?[Manage this product listing](https://www.g2.com/products/nookal/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Nookal

4.5 (90)

VS.

[4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$55

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (90)

Ease Of Use

4.5 (722)

Value For Money

4.3 (68)

Value For Money

4.2 (591)

Customer Service

4.4 (75)

Customer Service

4.3 (658)

## Nookal alternatives

Highest Rated

[4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/187418/Juvonno/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[SPRY](https://www.capterra.com/p/10002555/SPRY/)

[4.8 (74)](https://www.capterra.com/p/10002555/SPRY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002555/SPRY/)

[View all alternatives](https://www.capterra.com/p/190479/Nookal/alternatives/)

## FAQs about Nookal

Overview

### What problems does Nookal solve?

Nookal solves paper-based and disconnected practice administration by bringing appointment booking, therapist diaries, clinical notes, client forms, invoicing, reminders, and messaging into one online system. Allied health practices, clinic administrators, practitioners, and managers benefit from remote schedule access, role-based permissions, faster recordkeeping, and clearer planning for appointments and classes.

Answer based on 20 reviews

Overview

### Which roles and teams benefit most from Nookal?

Nookal is most used by physiotherapists, podiatrists, occupational therapists, and exercise physiologists managing patient appointments, clinical notes, treatment plans, and billing. Practice managers, directors, and owners oversee scheduling, reporting, and day-to-day operations, while reception and administrative teams handle bookings, patient communications, payments, and front-desk workflows.

Answer based on 90 reviews

Overview

### What company size and industries is Nookal built for?

Nookal is designed for small health and wellness practices, which represent 93% of reviewers, especially physiotherapy and related care providers. It supports solo practitioners through large multidisciplinary teams across Health, Wellness and Fitness (59%), Hospital & Health Care (27%), and Medical Practice (9%), with physical therapy as the most common use case (52%).

Answer based on 90 reviews

Features and Usability

### What are the key features of Nookal?

Nookal includes appointment management for viewing patient histories, customizing appointment types, and booking recurring visits. It provides billing and invoicing with medical claims and discount options, multi-location management for combined or separate practice metrics, and patient records management with medical documents and clinical notes. Reporting and analytics support tracking practice activity.

Answer based on 45 reviews

Integrations

### Which third-party tools and platforms does Nookal integrate with?

Nookal integrates with 10 third-party tools, including Xero and MYOB Business for accounting, Stripe and PayPal for payments, and Coviu, Doxy.me, HealthEngine, HotDoc, and TrackActive for telehealth, bookings, and clinical workflows. Reviewer feedback also references Tyro and Physitrack integrations.

Answer based on 20 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Nookal?

Nookal is generally easy to onboard, offering live online sessions, webinars, documentation, and videos. Reviewers report that clinicians, administrative staff, and nontechnical users learn core workflows such as scheduling and billing quickly. Practice administrators may need more time for initial setup, reporting, claims, templates, and other advanced features.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Nookal offer, and how do users rate the experience?

Nookal offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe the support team as knowledgeable, friendly, and responsive, with helpful documentation and prompt email replies. However, some users report difficulty reaching support and delays resolving issues, particularly after becoming customers.

Answer based on 25 reviews

Features and Usability

### How easy is Nookal to use for daily clinic work?

Nookal provides an accessible practice-management interface for booking, invoicing, notes, and reminders. Clinic teams often find daily workflows quick to learn, with calendar views, templates, and role-based access supporting staff across locations. Some users find mobile scheduling, appointment dragging, recurring changes, and analytics less intuitive, especially during setup.

Answer based on 32 reviews

Features and Usability

### How well does Nookal manage appointments and clinic schedules?

Nookal manages clinic diaries, reminders, and client scheduling well for many practice teams. Staff can create appointments, customize schedules, view calendars remotely, and support classes and multiple practitioners. Some clinics report that moving bookings across days, changing recurring series, and updating therapist rosters requires manual work.

Answer based on 20 reviews

## Features

AI summary

Based on 2,052 Medical Practice Management reviews

Capterra data shows that buyers of medical practice management software rank the following features as their top priorities:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

Nookal supports all three of the features reviewers rate most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses coordinate daily operations, manage scheduling efficiently, and maintain accurate patient information, allowing teams to deliver organized care and keep administrative work under control.

Practice Management

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Appointment Management

4.6 (42)

71.43% of 42 reviewers that rated this feature as important or highly important

With this capability, you can quickly book, rearrange, and view appointments for multiple clinicians. Reviewers appreciate the intuitive interface, color coding, and online booking integration, though some wish for improved mobile usability and faster rebooking options.

Patient Records Management

4.6 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Reporting/Analytics

4.2 (48)

75.00% of 48 reviewers that rated this feature as important or highly important

You get access to a variety of reports for tracking revenue, bookings, and staff KPIs. Some reviewers find the analytics valuable and easy to use, but others mention difficulty locating specific data and wish for more customization and clearer navigation.

Multi-Location

4.5 (45)

62.22% of 45 reviewers that rated this feature as important or highly important

Nookal offers flexibility for practices with multiple sites, letting you easily manage and switch between locations for bookings, staff, and metrics. Reviewers appreciate how convenient it is to oversee several clinics, with seamless access and visibility across all locations.

Billing & Invoicing

4.2 (42)

71.43% of 42 reviewers that rated this feature as important or highly important

It gives you straightforward tools for invoicing, emailing receipts, and linking with payment systems like HICAPS and Tyro. Users think billing is easy and efficient, though some mention limited class invoicing and syncing issues with external accounts teams.

Nookal 96 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: With this capability, you can quickly book, rearrange, and view appointments for multiple clinicians. Reviewers appreciate the intuitive interface, color coding, and online booking integration, though some wish for improved mobile usability and faster rebooking options.
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: It gives you straightforward tools for invoicing, emailing receipts, and linking with payment systems like HICAPS and Tyro. Users think billing is easy and efficient, though some mention limited class invoicing and syncing issues with external accounts teams.
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Event Scheduling: Plan an event's time and location
- Exercise Library: Database of frequently used, popular workout routines
- For Chiropractors: Serves chiropractic practices
- For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time
- For Occupational Therapists: Designed for the use of occupational therapists
- For Physical Therapy: Designed specifically for physical therapy practices
- For Speech Therapists: Designed for the use of speech therapists
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Nookal offers flexibility for practices with multiple sites, letting you easily manage and switch between locations for bookings, staff, and metrics. Reviewers appreciate how convenient it is to oversee several clinics, with seamless access and visibility across all locations.
- Multi-Physician: Supports practices with multiple healthcare professionals
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Intake Forms: Online forms for managing client intake
- Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: You get access to a variety of reports for tracking revenue, bookings, and staff KPIs. Some reviewers find the analytics valuable and easy to use, but others mention difficulty locating specific data and wish for more customization and clearer navigation.
- Rescheduling: Manage the rescheduling of appointments
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Teletherapy: Provide online therapy to patients/clients through secure video sessions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (90)

4.2

Based on 90 reviews

## Pricing

Value for money

4.3 (68)

Free Trial

Basic

$55.00

Per User,Per Month

Value for money

4.3 (68)

4.3

Based on 68 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Coviu](https://www.capterra.com/p/180925/Coviu/)[

TeleHab](https://www.capterra.com/p/207551/TeleHab/)[

Snapforms](https://www.capterra.com/p/207055/Snapforms/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (75)

4.4

Based on 75 reviews

## User reviews

Overall rating

4.5

Based on 90 reviews

Filter by rating

5(55)

4(30)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AL

Aimee L.

Director

Health, Wellness and Fitness

### "extremely disappointing support experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 9, 2026

My experience has unfortunately gone from being relatively positive about the software itself to being extremely disappointed in Nookal as a company. I completely understand that technology can fail, administrative mistakes happen, and sometimes an IT issue takes time to resolve. What I find unacceptable is expecting a customer to bear the financial consequences when those issues and delays were not of their making, and then refusing repeated, reasonable requests to put the situation right. I genuinely tried to work constructively with Nookal throughout this. I followed up numerous times, waited while issues were referred to IT, accepted that they could not provide a timeframe, and continued trying to resolve things politely. After all of that, I asked several times for the costs I had incurred as a result to be reimbursed. The response has effectively been a flat refusal, with no meaningful attempt to find a fair compromise. For me, customer service is not about how a company behaves when everything is working perfectly. It is about how they treat a customer when something goes wrong. This experience has left me feeling that there was very little ownership, empathy or interest in reaching a fair outcome. There are other practice management systems available, and support is something I would now place very high on the list when choosing one. Based on my experience, I would strongly recommend healthcare businesses explore their alternatives before committing to Nookal.

Pros

For the day-to-day running of my physiotherapy business, Nookal generally did what I needed it to do. It has a useful range of practice management features and I used the system successfully for several years. Unfortunately, my experience when I actually needed meaningful support has completely changed my overall view of the company.

Cons

The customer service and lack of accountability when something went wrong have been incredibly disappointing. I spent weeks trying to resolve issues, repeatedly being told they were with IT, there was no timeframe for resolution, and that I essentially had to wait. During this process, my ACC digital certificate was removed when it did not need to be, resulting in me having to pay to have a new certificate issued. The delays also contributed to my account remaining open longer while I was trying to finalise and cancel everything, and I was subsequently charged another month’s subscription. I have explained the circumstances clearly and repeatedly asked, politely and reasonably, for these additional costs to be refunded or reimbursed. Despite this, Nookal has flatly refused. There has been seemingly no willingness to acknowledge the impact of what happened, compromise, or offer any meaningful resolution. That has been the most disappointing part of the entire experience.

Switched from

[Gensolve Practice Manager](https://www.capterra.com/p/194519/Gensolve-Practice-Manager/)

ACC billing needed a CRM and invoicing system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Recruiter

Accounting

### "Great product love to use it "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 4, 2025

Pros

Really enjoying this product—easy to use, reliable, and surprisingly helpful every single day.Truly!

Cons

I’ve been using this product without a single issue—smooth, dependable, and consistently enjoyableok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 24, 2025

Thank you for the amazing review - it's greatly appreciated, and we hope you'll enjoy using Nookal for years to come. :)

PJ W.

Director

Hospital & Health Care

### "Don't Use For Classes"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 16, 2025

We have been with Nookal for over 6 years. They have been promising us a client portal all year for release in September. September is here and of course we are now being palmed off. We feel cheated and lied to and the customer service is woeful. Our last email was sent a week ago and we have not received any response.

Pros

A range of useful integrations. Easy enough to navigate for first time users. Online booking has improved in the last few years.

Cons

No client portal for checking bookings which is particularly cumbersome for group classes. Really not designed for anything but 1:1 appointments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2025

Thank you for your feedback and for being with us for over six years. We truly appreciate your support. We completely understand your frustration regarding the client portal. It’s taking us a little longer than expected to ensure quality, but we're pleased to inform you that we're in the final stages of rolling out a beta testing group for this feature - we wish to make sure it meets the high standards we are committed to providing you with. We also appreciate your patience and look forward to providing you with the best experience possible.

LJ

Larni J.

Practice Manager

Health, Wellness and Fitness

### "Great booking and practice management software for physiotherapists"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 4, 2023

Overall really enjoy using the software. Easy to learn, simple training videos and accessible online.

Pros

Nookal are always doing small updates based on feedback from users. The program is easy to book multiple appointments and classes. Different accessibility for admin, practitioners and management is a great feature. Cloud-based software so accessible online for practitioners to view their schedule out of the office. Can view the schedule multiple different ways which is great for planning purposes.

Cons

Accounts: The accounts section is not as simple as other programs I've used. Reports: The reports section doesn't have a true PVA measure (e.g. number of treatments each individual new patient has). It would be helpful if you could pull a report based on new patients per provider for a particular timeframe to see how many visits patients typically have). Changing provider schedules: Selecting the start and end times is frustrating as you can't type the time and have to slowly scroll past all of the times from 12:00am by 5 min increments.

Alternatives considered

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2023

Thanks for the review Larni! We really appreciate it. :)

AM

Abbey M.

Occupational Therapist

Health, Wellness and Fitness

### "Nookal review- Allied Health practice "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 21, 2022

We have only recently begun with Nookal so are getting used to the change of a new system. We have found this has been more quick and efficient for invoicing and payments however finding scheduling is now taking up more time. As a clinician, it has been a easy change however I have found it harder to create appointments and invoices.

Pros

The transition to Nookal has been easy for our company due to its easy to read format, ability to create templates applicable to our setting and clear headings for ease of access when locating appropriate information. I also like the range of colours, ability to see my own and co-workers schedules. Creating a customisable templates for notes that suits our setting has been a big plus as tick boxes etc have made it easier to time manage notes as a clinician. Invoicing and payments are quick and efficient.

Cons

A feature I would like to see Nookal have is ability to attach written or scanned documents to templated online notes. This means notes are kept with the same date and is handy for auditing purposes. When creating a series of appointments if you need to amend or change you need to change the appointments individually. Scheduling has been more difficult.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Hi Abbey, thanks for the great review, we appreciate your feedback. We're always looking to improve, so we'll be sure to look into scanned clinical notes.

EH

Estelle H.

Podiatrist

Health, Wellness and Fitness

### "Estelle's Nookal Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 18, 2022

Happy.

Pros

Colour coding appointments. Fairly self explanatory most of the time.

Cons

When there is a clinic note in the wrong case file, the process to change it to another case is a pain.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Changed jobs. I liked both. I think Nookal has a few more versatile options, but its been too long since I used Cliniko to compare.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Hi Estelle, Thanks so much for taking the time to give us your fabulous feedback. We are thrilled that you are happy with Nookal and that you like the colour coding of appointments. We've taken note of your other comments and should you have any more feedback in the future please do not hesitate to email us at support@nookal.com

HC

Helen C.

Physiotherapist

Hospital & Health Care

### "Information at my fingertips"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2022

I have been able to take my experience with Nookal and integrate it seamlessly into my new workplace.

Pros

I am not exactly a computer proficient so I love how easy Nookal is to use. It saves so much clutter as well with all letters, scans, body charts etc at my fingertips.

Cons

In my previous place of practice the templates were set up by the team leader and it was time consuming to get them to return to adjust the parameters.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Thanks so much for your incredibly positive feedback Helen. The team here at Nookal genuinely appreciate it.

TM

Tara M.

Administration

Health, Wellness and Fitness

### "Excellent service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2022

I find it easier using Nookal then previous software. It allows access to multiple sides of our business. Specifically having access to cancellation reports or last attendances

Pros

Having multiple locations and practitioners is an incredible feature of this software

Cons

At times certain elements glitch e.g. creating and moving notes

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Hi there Tara, thank you so much for your very kind feedback, we are thrilled you find Nookal so user-friendly.

BH

Brendan H.

Physiotherapist

Health, Wellness and Fitness

### "Nookal review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 16, 2022

Pros

Enjoy the ability to use across multiple devices Ease of communication w other users Graphics are nice

Cons

The design of nookal is easy to use and looks nice, no cons to report

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Hi Brendan, Thanks so much for your spectacular feedback! We are very pleased that you are so happy with Nookal.

AC

Adriana C.

Area Performance Coach

Retail

### "Lots of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 16, 2022

Pros

Nookal has lots of features and options, it has a very nice interactive layout

Cons

Would like more email notification options

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2022

Hi Adriana thanks so much for taking the time to provide us with your valuable and positive feedback and we are thrilled you find Nookal so user-friendly. We are always looking to improve so will take on board your feedback regarding email notifications. If you require any further support please do contact us via email at support@nookal.com

[View all Reviews](https://www.capterra.com/p/190479/Nookal/reviews/)

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