# myHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is myHR the right Human Resources solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190481/MyHR/reviews --- myHR 4.6 (18) [View alternatives](https://www.capterra.com/p/190481/MyHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of myHR Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO & Co-Founder Computer Software Used the software for: 2+ years ### "We love MyHR" March 29, 2021 5.0 As a small business we get the benefit of great software and product at a very fair price as well as access to highly knowledgeable HR professionals when needed. This is so much more cost effective and practical than hiring a dedicated HR person. But the software can easily scale too so as we get bigger we'll definitely keep using it! Pros Offers very comprehensive software functionality yet it's highly intuitive to use with little if any training. That said, for inexperienced people MyHR provide training. Cons Nothing at all. MyHR keep offering upgrades and functionality improvements so it's always evolving and improving. Review Source Response from MyHR March 31, 2021 Thank you! CM Caitlin M. Office administrator Construction Used the software for: 1-2 years ### "What every business needs" June 15, 2021 5.0 Any staffing questions we have from contract agreements to discipline is dealt with so easily. Takes the stress out of us having to figure and stumble ourselves. Makes the business overall so much more professional. Pros It is just so easy navigate. The colours are easy on the eyes. The layout by staff name is the easiest way navigate page. Cons Maybe we could be allowed to personalise it with some colours or even add staff photos to profiles. Reason for choosing myHR The staff were so easily accessible at any time. Review Source Response from MyHR June 20, 2021 Thanks Caitlin! JM JP M. Director Construction Used the software for: Less than 6 months ### "Poor value for money" November 8, 2025 1.0 Poor. As per above. Could not recommend them. Additionally. I tried to cancel multiple times. They said I was locked into a contract however they were not providing the service they sold me. I emailed to say it was in dispute and I didn’t want ti pay. They have since referred it to ec credit control. Pros \[sensitive content hidden\] , the sales guy was friendly and good at answering questions/ getting back to us. Besides that nothing. Cons The service once we subscribed. It would take multiple days to get feedback regarding hr advice. At one stage we had an active case with them and I mentioned I had a meeting the next day. 2 days later they gave me a ChatGPT letter of say. After having already done the meeting. Another few days passed and they asked if I had brought up the points yet. Review Source MB Mike B. General Manager Information Technology and Services Used the software for: 1-2 years ### "Just what we needed to manage HR in our business" April 7, 2021 5.0 MyHR is our HR department and the system does everything we need it to do. Our HR records are all in one place. Our team members can go to one place to request leave or review their employment documents or training records. Support from the HR professionals is brilliant. Responses are quick. Everyone I have dealt with is friendly and professional. They know their stuff. The onboarding process was very comprehensive with a huge amount of work carried out by \[SENSITIVE CONTENT HIDDEN\] from the MyHR team very quickly and accurately. She was awesome in helping cut down unnecessary documentation whilst making sure that everything was fair for employees and employers alike. It's great to have the backing of a people who fully understand HR legislation and stay up to date - meaning that I don't have to! Using MyHR has saved us considerable time and money. We let the MyHR team and system take the strain on all things HR allowing us to get on with what we do best. Pros The software is easy to use with a decent user interface. The fact that you can easily interact with real people through the software is the key ingredient and brings it to life. All our HR records are in one place and team members know where to go to access their own records and request leave. It's a great management tool for recording HR information and managing monthly one to one meetings and performance reviews. It's also simple to record general notes about individual team members as and when required. The integration with iPayroll was very important for us and it works well. Cons The system does what we need it to do. There are always elements with any software that could be improved but there is no standout issue that is worth mentioning. Reason for choosing myHR MyHR did everything we needed it to do at a price that fitted our budget. Review Source Response from MyHR April 8, 2021 Thanks, Mike! SL Sasha L. HR Coordinator Food Production Used the software for: 2+ years ### "My Personal experiernce using MyHR " March 28, 2021 4.0 Everyone that I have delt with at MyHR have been amazing, I like how they would address a question that they are unsure of to the team and get back to you with an answer. I like how they would advise of what to dfo and what not to do but state that it is the business descions not there's. their reccommendations is highly respected and accepted. Being a NZ based company helps with our current laws and laws that are going to change, MyHR alway let you know of changes weather is by email, facebook, youtube or on there website Informations is easily accesable and avalaible. Pros The Team at MyHR are very knowledgeable and helpful, There system is easy to use and is straight forward, You have the ability to call and speak to one of the friendly team members if you need an urgent answer or you can write your questions in a form of a chat on your home screen. The emails sent our to inform you of updates, what they have done and what they are yet to do is great, as it also gives you tips on how to use the new updates. Cons There isn't anything that I don't like but I do think it would be good if the chat bubble had a faster response and that there was an area we can assess for letter templates, i.e wage increase letter's, letter of service. etc Review Source Response from MyHR March 30, 2021 Thank you Sasha! GP Grant P. Area Manager Facilities Services Used the software for: 2+ years ### "Happy user" July 6, 2021 4.0 Very professional system that requires little understanding but also has support at hand as required via the pop up section. Questions raised are dealt with in a timely manner with a personal touch which allows our staff to focus on meeting our customer expectations. Pros We use this system and service regularly across our 9 branches which provides us with a "one stop shop" for all things HR related. myHR is our single point of call for managers that also provides guidance in staff performance issues and the process to follow This is all done in a timely manner Cons Some of the files section can get a bit messy with a lot of different sections Review Source Response from MyHR July 8, 2021 Thanks Grant! JW Jennifer W. Vibe Controller Construction Used the software for: 2+ years ### "Amazing Service" March 30, 2021 5.0 OUTSTANDING - I look after HR but do not have a degree or education in that sector. They are helpful, educate the user and go above and beyond for me daily. Could not recommend myHR enough! Pros The new chat function makes tracking disciplinaries and additional documents easy. also love using the e signature for the contract. Cons You cant e sign other documents, only the contract. Review Source Response from MyHR March 31, 2021 Thanks Jennifer! AM Anaru M. Manager Building Materials Used the software for: 2+ years ### "Feedback" June 2, 2021 4.0 Very good. The team have helped with moving staff on, esp below average perfomrance. Onboarding through the contract process has been seamless. Pros Notes from meetings which build the informal profile of staff Cons Some of the examples in templates for preformance review are old, and took a while to understand to privde similar objectives for personal I employ. Was expecting more similar descriptions to our roles such as sales. Would have expected a huge amount? Review Source Response from MyHR June 8, 2021 Thanks, Anaru! GS Ganesh S. Manager Computer Software Used the software for: 2+ years ### "MyHR Easy to use tool " December 28, 2022 4.0 Pros Good Workflow and is easy to use. It is a simple-to-understand and use tool. Cons Many a times it doesn't work in Google Crome and you will have to use IE. Review Source CD Celeste D. HQ Office Manager Hospitality Used the software for: 6-12 months ### "Advice & Information at your fingertips" April 22, 2021 5.0 Exceptional - the team are always prompt in responding and give you a thorough explanation of the certain situation. They also guide you step by step in terms that I can understand. No HR jargon! They talk our language. Pros All HR requirements in one spot, and I can access the information remotely on my phone or laptop. Cons Not integrated with our current payroll system Review Source Response from MyHR April 27, 2021 Thanks Celeste! WB Warren B. Director Hospitality Used the software for: 1-2 years ### "Peace of mind." March 30, 2021 5.0 It's hard to find fault, the software does what what it says on the tin, and the people behind it are friendly and knowledgable. The 'Personal Grievance Industry' is a burgeoning one, and we've been assisted through a couple over the last 12 months with successful outcomes. We are a multi sited restaurant group, and our Insurers are completely satisfied with their advice and procedures, as are we. Pros Responsive to enquiries, and always meet their deadlines. Cons If I had to list the 'least liked' aspect, it would be the time it takes to generate new IEA's (48 hours), however they've now added an express option for a reasonable fee, so even that's not an issue now when need to hire quickly. Review Source Response from MyHR March 31, 2021 Thanks Warren! JC Jade C. Sales & Project Manager Construction Used the software for: 6-12 months ### "Easy and Convenient to Use" April 29, 2021 5.0 Pros Product was so easy to use and set up, all the staff that I have dealt with have been super friendly and helpful. Love using the chat feature Cons Haven't come across any cons yet, loving it Review Source Response from MyHR May 5, 2021 Thanks Jade! LA Leticia A. Managing Director Retail Used the software for: I used a free trial ### "The Most Supportive HR System" March 28, 2021 5.0 MyHR has saved my butt many a time by being the voice of reason, ensuring I have and follow all the correct processes, and that I am dealing with people in a fair and equitable manner. I love that I can speak to someone, email someone or send a chat. The Options are great. Pros EAsy accessibility, no need for a draw full of paper files for each staff member. Easy tracking of leave and leave request for Rostering ease. Easy tracking of naote and conversations with staff. Always somewhere to file anything to do with each person Easy for staff to get letters, contracts, policy and procedure document and have automatic access to these 24/7. Cons Recently used Additional support to pay increase letters, because there were 40+ it was time consuming to file, save, and email separately each letter. Would like the ability to provide a mailing list or create one from the staff files, for mailing out. Review Source Response from MyHR March 30, 2021 Thank you Leticia! MS Mallika S. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Easy & user friendly HR solution" June 23, 2021 5.0 Very good and easy going Pros Easy access to information and people who help out really quickly Cons So far everything has been great and problem free. Review Source Response from MyHR June 27, 2021 Thanks Mallika! RD Rush D. Director Individual & Family Services Used the software for: 2+ years ### "Great team of support" March 30, 2021 5.0 Really good. Wonderful team who support so well Pros Its ease of use. Very Easy to navigate. Cons Understanding it. Mat be need a tutorial at first. Reason for choosing myHR Cost at the time Review Source Response from MyHR March 31, 2021 Thanks for your kind words Rush! IC Ian C. Founder/CEO Marketing and Advertising Used the software for: 2+ years ### "Easy peasy." March 29, 2021 5.0 We don't need an HR dept and what was a hassle, is now painless. Pros The functionality in setting up a new employee with an Employment Contract is easy - a good template that allows easy exporting of job descriptions etc means that the "surprise and delight" of a new employee is there. It's often the first moment of truth for a new employee to receive their employment contract and MyHR's process reflects well on us as an employer. Cons None that I found. Maybe integration with some other apps might be good. Review Source Response from MyHR March 31, 2021 Thanks Ian! RS Riaan S. Software Development Manager Industrial Automation Used the software for: 2+ years ### "My HR should be your HR!" March 29, 2021 5.0 Pros Customer service here is a clear winner. Very helpful, friendly and informative. They update contract details and provide formal notice letters in your own templates when contractual details change like salary increase etc. Cons A feature in the portal to set reminders for the employee that email you. Review Source Response from MyHR March 31, 2021 Thanks Riaan! KL Kirstine L. Office Manager Automotive Used the software for: 1-2 years ### "HR made easy" May 7, 2021 5.0 Writing all my employment contracts to make them legal, all online so no papers to get lost. Pros So easy to use, super friendly and all done by the time they say Cons The message bubble is a bit small and i missed it but once shown where it was no worries Review Source Response from MyHR May 11, 2021 Thanks Kristine! Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.