--- title: "Upvoty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upvoty Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more." source_url: "https://www.capterra.com/p/190497/Upvoty/" page_type: "product" language: "en" --- # Upvoty Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Upvoty ## What is Upvoty? Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback. ## What is Upvoty used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upvoty?[Manage this product listing](https://www.g2.com/products/upvoty/claim_requests/new?auto=true) ## Upvoty Overview Updated September 2026 AI summary Upvoty is a cloud-based customer satisfaction tool designed for small businesses to collect, manage, and analyze user feedback. Its core features include feedback management along with reporting and analytics options, enabling teams to track suggestions and trends over time. Upvoty also offers customizable widgets for easy integration into existing workflows and web platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upvoty 4.5 (8) VS. [4.6 (10,506)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $15 Per User, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.6 (10,493) Value For Money 4.3 (6) Value For Money 4.4 (6,530) Customer Service 4.3 (6) Customer Service 4.3 (5,839) ## Upvoty alternatives Highest Rated [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (4,091)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190497/Upvoty/alternatives/) ## FAQs about Upvoty Overview ### What company size and specific industries is Upvoty built for? Upvoty is designed for SaaS businesses and startups of any size that need user feedback and want to improve their products. It also suits other companies focused on product optimization and collecting customer input during development. Features and Usability ### What are the key features of Upvoty? Upvoty offers feedback management for collecting and organizing user ideas, reporting and analytics for tracking feedback trends, and widgets for embedding feedback forms in apps or websites. These core features support product teams in gathering input, reviewing patterns, and displaying feedback channels inside digital products. Integrations ### Which third-party tools and platforms does Upvoty integrate with? Upvoty integrates with 5 third-party tools, including communication and support apps such as Slack, Crisp, and Intercom, plus project and automation platforms like Jira and Zapier. These integrations cover feedback notifications, customer support workflows, and task syncing across common product and team tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Upvoty offer? Upvoty provides documentation for teams that need written reference material during setup and use. This format supports self-paced learning, letting users review product details, steps, and feature explanations as needed. Getting Started and Support ### What customer support options does Upvoty offer? Upvoty provides chat support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 2,092 Customer Satisfaction reviews Capterra data shows that buyers of customer satisfaction software rank the following features as their top priorities: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Upvoty includes **Feedback Management**, which gives teams a direct way to collect, review, and respond to customer input. However, it does not offer **Customer Experience Management** or **Customizable Forms**. Instead, it provides **Reporting/Analytics** (**41%**), a feature that can help businesses track trends in customer feedback and measure recurring issues over time, helping teams make better decisions and improve the customer experience. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.3 (6) Free Trial Basic $15.00 Per User,Per Month Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Crisp](https://www.capterra.com/p/151292/Crisp/) ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AS Armin S. Owner Computer Software ### "Deceptive pricing: they'll increase prices unannounced" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 4, 2026 Deceptive pricing, cannot be trusted: they increased their prices from $25 to $49 without notifying customers. When I called them out on it, they said they put a banner somewhere on their website. I never saw the banner and don't know why I would check for a banner once a month to make sure my subscription price doesn't increase? Pros Convenient tooling and easy to set up. Easy to get users access. Though the UX is a little hairy and you frequently encounter buttons that try to get you to upgrade, it works for what it is. Cons Deceptive pricing. They increase the prices with no notification to users, and when you call them out on it, they threaten to delete your account and all your data. They increased their prices with no email notification to their users. They have two different pricing pages: one that you see when logged out (showing lower prices), and another you see when logged in (showing higher prices). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Caio A. Product Manager Information Technology and Services ### "Good job, delivery its promise" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 6, 2022 I like using it, it facilitates the sharing of our internal roadmap with customers and collects their feedback. Besides the improvement points, the product is very good. Pros It's easy to integrate and easy for your product users to provide feedback on your page. Cons The admin part can be confusing, especially the management of boards and the different status for different types of requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2022 Thank you so much for your review! Appreciate the feedback. We're working on a better way to work with statuses as we can see it can be confusing. But overall, this way, it makes it possible to have multiple custom statuses across all boards and the roadmap. Need to work on the UI though :) DR Daniel R. Co-founder Computer Software ### "Simple tool for product roadmap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 27, 2022 Pros We were looking for a simple tool to share our product roadmap with customers and Upvoty does just that. It's easy to use and hasn't bloated itself with features like some of the other options out there. Cons There is room for improvement on messaging to customers when using SSO. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2022 Thanks Daniel, we appreciate your review and the feedback :) Iris H. CMO Design ### "Helps us better understand and decide" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2021 We really think Upvoty contributes in a way that we van listen to our users, connect with them, and build our app the best way possible. Pros Easy to implement (we have embedded it in our app), easy in use for both our team as our users Cons None, Upvoty itself is listening to their user’s feedback pretty good as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2021 Thanks for taking the time to review us, Iris. Awesome! Yannick V. Co-founder Internet ### "Great for user input and roadmap creation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2021 Pros Having a centralized place where we can capture all our user feedback is really important for a SaaS business like ours. It's easy for us to select and prioritized top upvoted features. Cons Not really have a con. Upvoty is updated frequently and the \[SENSITIVE CONTENT\] is a really nice guy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2021 Thanks for the amazing review, Yannick! DS Dennis S. Founder ploi.io Internet ### "Great feedback collection software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 10, 2021 Pros It just works, our users understand it properly and we've been collecting feedback with Upvoty ever since. Cons Not really at this point, there are some things on their own roadmap we'd like to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2021 Thanks Dennis, you are with us for a long time and we appreciate you took the time to review us here. Wojciech J. Founder Marketing and Advertising ### "All you need to collect feedback and votes, publish a RoadMap and improve the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2019 I am a SaaS founder myself, and user feedback is vital to me. Having a public roadmap where users can post feature requests and vote, helps me better understand their needs and choose the right direction with the development. Pubilc Roadmap and communication helped us decrease churn, and increase NPS. Users are more likely to retain when they know what improvements to expect. Pros \- Custom domain and branding - Styling options - Ease of use - Very good support! - User authentication (I can sync my product's user accounts into the boards so they don't have sign-up if I choose not to allow anonymous access) Cons I'd love to be able to create custom statuses and choose more than 3. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Upvoty lets me sync my product's users and allow them voting for requested features. Also, it is a very sophisticated tool with great support that is continuously improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2019 Thanks, Wojciech! What an amazing review, we're so happy with it! Since a couple of weeks, you're able to create custom statuses. Having more statuses on the roadmap will be available soon! Check here: https://feedback.upvoty.com/b/feature-requests-1/multiple-statuses-on-roadmap/ Bobby V. Owner Import and Export ### "A Great and easy tool to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2019 My input about there tool paid off, some feature requests are already live. Fast and simple communication :-) Pros Easy to use interface. I get the idea that my requests really are dealth with now. No more floating ideas through email but visible features everyone can vote on Cons I can not think of one, maybe the implementation? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2019 Thanks Bobby, good to hear you dig Upvoty [View all Reviews](https://www.capterra.com/p/190497/Upvoty/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.