--- title: "Upvoty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upvoty Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more." source_url: "https://www.capterra.com/p/190497/Upvoty/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Upvoty Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Upvoty ## What is Upvoty? Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback. ## What is Upvoty used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upvoty?[Manage this product listing](https://www.g2.com/products/upvoty/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upvoty 4.5 (8) VS. [4.7 (2,933)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $15 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.7 (10,510) Value For Money 4.3 (6) Value For Money 4.5 (6,547) Customer Service 4.3 (6) Customer Service 4.5 (5,856) ## Upvoty alternatives [4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (4,115)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190497/Upvoty/alternatives/) ## FAQs about Upvoty Overview ### What company size and specific industries is Upvoty built for? Upvoty is designed for SaaS businesses and startups that need user feedback for product optimization. It also fits other companies focused on collecting customer input and improving products, especially smaller teams and growing organizations that manage feedback-driven development. Features and Usability ### What are the key features of Upvoty? Upvoty offers feedback management, reporting and analytics, and widgets. Feedback management captures and organizes customer suggestions, reporting and analytics track feedback trends and usage data, and widgets place feedback forms or collection tools within a product interface or website. Integrations ### Which third-party tools and platforms does Upvoty integrate with? Upvoty integrates with Crisp, Intercom, Jira, Slack, and Zapier. These integrations cover customer support, issue tracking, team communication, and automation, giving teams a short list of common tools to connect with Upvoty. Getting Started and Support ### What training and onboarding options does Upvoty offer? Upvoty provides documentation as its training option for teams getting started. Documentation offers written reference material for setup, feature guidance, and step-by-step instructions that users can consult as needed during onboarding and later use. Getting Started and Support ### What customer support options does Upvoty offer? Upvoty provides chat support. Users can reach the support team through chat for help with setup, account issues, and product questions. No reviewer feedback is available here to describe response times, helpfulness, or recurring support concerns. ## Features AI summary Based on 2,092 Customer Satisfaction reviews Capterra data shows that buyers of customer satisfaction software rank the following features as their top priorities: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Upvoty includes **Feedback Management**, which gives teams a direct way to collect, review, and respond to customer input. However, it does not offer **Customer Experience Management** or **Customizable Forms**. Instead, it provides **Reporting/Analytics** (**41%**), a feature that can help businesses track trends in customer feedback and measure recurring issues over time, helping teams make better decisions and improve the customer experience. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.3 (6) Free Trial Basic $15.00 Per User,Per Month Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Crisp](https://www.capterra.com/p/151292/Crisp/) ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(0) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Armin S. Owner Used the software for: 3-5 years ### "Deceptive pricing: they'll increase prices unannounced" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 8, 2026 Deceptive pricing, cannot be trusted: they increased their prices from $25 to $49 without notifying customers. When I called them out on it, they said they put a banner somewhere on their website. I never saw the banner and don't know why I would check for a banner once a month to make sure my subscription price doesn't increase? Pros Convenient tooling and easy to set up. Easy to get users access. Though the UX is a little hairy and you frequently encounter buttons that try to get you to upgrade, it works for what it is. Cons Deceptive pricing. They increase the prices with no notification to users, and when you call them out on it, they threaten to delete your account and all your data. They increased their prices with no email notification to their users. They have two different pricing pages: one that you see when logged out (showing lower prices), and another you see when logged in (showing higher prices). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wojciech J. Founder Used the software for: Less than 1 year ### "All you need to collect feedback and votes, publish a RoadMap and improve the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 I am a SaaS founder myself, and user feedback is vital to me. Having a public roadmap where users can post feature requests and vote, helps me better understand their needs and choose the right direction with the development. Pubilc Roadmap and communication helped us decrease churn, and increase NPS. Users are more likely to retain when they know what improvements to expect. Pros \- Custom domain and branding - Styling options - Ease of use - Very good support! - User authentication (I can sync my product's user accounts into the boards so they don't have sign-up if I choose not to allow anonymous access) Cons I'd love to be able to create custom statuses and choose more than 3. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Caio A. Product Manager Used the software for: Less than 1 year ### "Good job, delivery its promise" 5.0 July 12, 2022 I like using it, it facilitates the sharing of our internal roadmap with customers and collects their feedback. Besides the improvement points, the product is very good. Pros It's easy to integrate and easy for your product users to provide feedback on your page. Cons The admin part can be confusing, especially the management of boards and the different status for different types of requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Iris S. CMO Used the software for: 1-3 years ### "Helps us better understand and decide" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2021 We really think Upvoty contributes in a way that we van listen to our users, connect with them, and build our app the best way possible. Pros Easy to implement (we have embedded it in our app), easy in use for both our team as our users Cons None, Upvoty itself is listening to their user’s feedback pretty good as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-founder Used the software for: 1-3 years ### "Great for user input and roadmap creation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2021 Pros Having a centralized place where we can capture all our user feedback is really important for a SaaS business like ours. It's easy for us to select and prioritized top upvoted features. Cons Not really have a con. Upvoty is updated frequently and the \[SENSITIVE CONTENT\] is a really nice guy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "A Great and easy tool to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2019 My input about there tool paid off, some feature requests are already live. Fast and simple communication :-) Pros Easy to use interface. I get the idea that my requests really are dealth with now. No more floating ideas through email but visible features everyone can vote on Cons I can not think of one, maybe the implementation? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel R. Co-founder Used the software for: Less than 1 year ### "Simple tool for product roadmap" 5.0 June 28, 2022 Pros We were looking for a simple tool to share our product roadmap with customers and Upvoty does just that. It's easy to use and hasn't bloated itself with features like some of the other options out there. Cons There is room for improvement on messaging to customers when using SSO. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dennis S. Founder ploi.io Used the software for: 1-3 years ### "Great feedback collection software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2021 Pros It just works, our users understand it properly and we've been collecting feedback with Upvoty ever since. Cons Not really at this point, there are some things on their own roadmap we'd like to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/190497/Upvoty/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.