--- title: "Merinio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Merinio Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/190546/Merinio-Workforce-Automation/" page_type: "product" language: "en" --- # Merinio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Merinio ## What is Merinio ? Merinio helps medium and large businesses control operational costs and ensure customer satisfaction by simplifying employee scheduling, shift dispatching and time management with data-driven insights, real-time feedback and automation. You can effortlessly reach and replace employees instantly, update shifts and schedules anytime, all while integrating your business rules and/or employee competences. Adapt to unexpected events quickly, while reducing excessive hiring and overtime costs. ## What is Merinio used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Absence Management](https://www.capterra.com/absence-management-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 58 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $3 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Merinio ?[Manage this product listing](https://www.g2.com/products/merinio/claim_requests/new?auto=true) Rating Breakdown 4.4 +− Features4.2 Value for Money4.3 Ease of Use4.5 Customer Service4.6 Rating Breakdown 4.4 Features4.2 Value for Money4.3 Ease of Use4.5 Customer Service4.6 ## Merinio Reviewers Verdict Updated September 2026 AI summary - Merinio is a fit for operations managers and workforce planners in midsize to enterprise organizations with complex scheduling needs. - Positive feedback centers around responsive customer support, effective schedule and shift management tools, and easy access via desktop and mobile. - It helps teams reduce manual scheduling, coordinate shifts, and track time-off requests more efficiently in daily operations. - Buyers report negative points such as limited schedule display ranges, some interface rigidity, and minor feature gaps for customization. - It suits organizations prioritizing efficient workforce coordination but may challenge those needing highly customizable views or broader reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Merinio 4.4 (58) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (58) Ease Of Use 4.7 (5,315) Value For Money 4.3 (32) Value For Money 4.5 (5,072) Customer Service 4.6 (51) Customer Service 4.6 (5,086) ## Merinio alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Merinio Overview ### What problems does Merinio solve? Merinio solves manual timesheets, messy staff scheduling, and slow employee communication by giving managers and scheduling teams an easy-to-use system for shifts, leave requests, payroll-related tasks, announcements, and mobile access. HR teams, operations managers, and frontline workforces benefit from faster adoption, lighter administrative workload, and smoother daily coordination. Answer based on 24 reviews Overview ### Which roles and teams benefit most from Merinio ? Merinio benefits operations managers, site supervisors, and workforce planners who need to coordinate schedules, staffing levels, and day-to-day service delivery. HR and payroll teams use it to manage employee records and time-related processes, while finance and administrative leaders rely on it for workforce visibility, operational oversight, and resource planning. Answer based on 58 reviews Overview ### What company size and industries is Merinio built for? Merinio is built for enterprise and midsize organizations, with 38% of reviewers from enterprises and 33% from midsize businesses. It targets security, healthcare, staffing, and shift-work operations, and reviewer profiles align most with Security and Investigations at 17%, Public Safety at 14%, and Hospital & Health Care at 9%. Answer based on 58 reviews Features and Usability ### What are the key features of Merinio ? Merinio includes core workforce tools like shift management, employee scheduling, absence management, and time tracking. Reviewers most often highlight real-time schedule updates, automated replacements, mobile access for viewing and changing shifts, time clock and timesheet functions, plus access controls and internal communication features for sharing schedule changes. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Merinio integrate with? Merinio integrates with Folks HR for HR and workforce data connections. The catalog lists this native integration as the available third-party platform for linking employee information and scheduling-related workflows. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Merinio ? Merinio is fairly quick for frontline employees and younger users to learn, with several reviewers describing the interface as intuitive after a few hours of practice. Training is available in person, live online, through webinars, videos, and documentation. Admins often need more time for time cards, pay codes, and setup. Answer based on 15 reviews Getting Started and Support ### What customer support options does Merinio offer, and how do users rate the experience? Merinio offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as fast, available, courteous, and attentive, with issues investigated and fixed quickly. Some mention occasional software glitches, but support is seen as responsive and willing to schedule deeper follow-up when needed. Answer based on 16 reviews Security ### How does Merinio handle data security and access control? Merinio uses permission-based access that lets administrators create users and control what personnel information each person can view. Reviewers also note easy access on desktop and mobile for admins and users. Some mention that detailed permissions can be hard to interpret, access to more staff information may feel limited, and user blocking is not fully reliable. Answer based on 11 reviews Schedule management ### How well does Merinio handle staff scheduling? Merinio handles staff scheduling well with clear views, live updates, shift planning, and time-off management. Small business teams, field staff, and multi-location operations often find it easy to publish and share schedules, though some administrators find shift edits, night-shift displays, and syncing with time tracking more cumbersome. Answer based on 22 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Merinio supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, manage bookings with fewer manual steps, and keep calendars organized across daily operations, allowing teams to schedule more efficiently and reduce conflicts. Real-time Scheduling 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Booking Management 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.4 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.0 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Scheduling 4.5 (39) 82.05% of 39 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Timesheet Management 4.3 (27) 88.89% of 27 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Merinio 66 features ### All Features - Absence & Leave Management: Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Forecasting: Form predictions based on past and present data/trends - Labor Forecasting: Predict labor requirements based on past and present data/trends - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Team Communication: Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs --- Get Advice We can help you find the software with the features you need. Features 4.2 (58) 4.2 Based on 58 reviews ## Pricing Value for money 4.3 (32) Basic $3.00 Per User,Per Month Value for money 4.3 (32) 4.3 Based on 32 reviews ## Integrations [ Folks HR](https://www.capterra.com/p/215886/Folks-HR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (51) 4.6 Based on 51 reviews ## User reviews Overall rating 4.4 Based on 58 reviews Filter by rating 5(30) 4(24) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent VG Valerie G. Lieutenante Hospital & Health Care ### "Avis sur l'application Mérinio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Pros La gestion des horaires est facile d'utilisation Cons La complicité au début lors de mon utilisation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Monika D. Senior Manager, Implementation Hospital & Health Care ### "Merinio has been a fantastic tool for scheduling project resources" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2024 Pros The customer support at Merinio is amazing, we have quick-turn around in investigating issues or possible improvements. The team is great. The tool has been wonderful for our project purposes as well, we can schedule resources across multiple locations and teams. Our complex scheduling needs were met by using this tool. Cons The Merinio mobile app could be improved for managers and administration to use more likely, but the desktop app is great. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC JEAN C. GARDIEN DE SECURITE Public Safety ### "MERINIO " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 27, 2023 L'APPLICATION EST BONNE... LE SERVICE AUSSI... MERCI Pros SERVICE, ENVIRRONNEMENT, QUALITÉ DE L'APPLICATION Cons IL EST PARFOIS DIFFICILE DE SORTIR DE L'APPLICATION... JE DOIT SORTIR EN FERMANT LA FENÊTRE D'UNE AUTRE FAÇON... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nicolas S. Chef du service RH Non-Profit Organization Management ### "Un outil qui peut répondre à plusieurs besoins" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 15, 2023 Pros Simplicité, Service à la clientèle et support A++ Cons Il y a certains fonctionnalités que sont importantes comme un historique de modification. De plus, je suggère d'augmenter la compatibilité avec plus de SIRH Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kim S. Coordonatrice Aquatique Utilities ### "Avis Mérinio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 4, 2023 Pros \- organisation des quarts - disponibilités des employés - méthode de communication par texto Cons \- méthode de remplacement (ne convient pas à nos besoin) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VB Vladimir B. Project Manager Computer Games ### "Merinio is OK but customization is a problem for specific types of businesses" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 3, 2023 It does the job but hardly ideal tool for my needs Pros nice, fairly clear schedule UI, basic options are ok. Cons rigidity is certain areas, lack of customization, Some UI is just bad (Availability) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GL Gabriel L. Planning Lead Computer Games ### "A valid choice for Schedule management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 3, 2023 Overall, Merinio is the first major scheduling software i used. It's quite good in general and is fairly intuitive to use. Pros its ease of use and scalability are quite good. It is easy to adapt to changing needs. Cons Sometimes, updates would change the backend without notice, breaking external tools using the reports' data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Carl M. Agent de planification des effectifs Maritime ### "Excellent logiciel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2023 Facilité pour la gestion des horaires, de la paie et du personnel Pros Facile a comprendre, a utiliser au quotidien Cons Aucun. Quand j'ai un problème, l'équipe technique le règle rapidement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Alexis D. Responsable Montagne Sports ### "Merinio opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 2, 2023 Bien, rapide et efficace de communiqué avec les employés leurs horaires. Système de publication des horaires très efficace. Pros Facilité d'accès sur mobile, horaire détaillé pour plusieurs poste, gestion des cartes de temps rapide. Cons Les primes dans les cartes de temps devrait être automatique. ex : prime de soir si l'employé travaille après 17h, prime de nuit après minuit, prime de base sur les postes qui en ont toujours une, ex prime de chef d'équipe. Cela fait de la gestion manuel et des erreurs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Andrea M. Superviseur en securite Security and Investigations ### "Gestion d'horaires " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2023 Pros Efficace, Horaires des agent est visible, Ausdi absence congé ect. Cons Correct pour le moment. Avec kes mis á jour de merinio il y a des améliorations pas mal. Merci Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/190546/Merinio-Workforce-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.