--- title: "LOANLEDGER Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LOANLEDGER Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more." source_url: "https://www.capterra.com/p/19063/LOANLEDGER/" page_type: "product" language: "en" --- # LOANLEDGER Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LOANLEDGER ## What is LOANLEDGER? LoanLedger is the #1 rated loan servicing software program servicing mortgages, simple interest, Rule of 78, revolving credit, bi-weekly, and other methods of interest calculation. Designed for mortgage companies, commercial lending, credit unions, municipalities, non-profit organizations, private and institutional lenders, auto loan servicing, student loans, real estate loans, and much more. Easy to use, affordable and professional loan servicing software. ## What is LOANLEDGER used for? [Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4000 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LOANLEDGER?[Manage this product listing](https://www.g2.com/products/loanledger/claim_requests/new?auto=true) ## LOANLEDGER Overview Updated August 2026 AI summary LOANLEDGER provides loan servicing and mortgage management capabilities for organizations of all sizes, offering tools for accounting, amortization schedules, borrower and collateral tracking, and compliance management. With support for auto, student, and construction loans, as well as features like audit trails, payment collection, and document management, it is available via cloud or Windows deployment to suit varied operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LOANLEDGER 3.2 (10) VS. [4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price $4000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (10) Ease Of Use 4.7 (116) Value For Money 3.2 (10) Value For Money 4.7 (106) Customer Service 3.5 (10) Customer Service 4.8 (115) ## LOANLEDGER alternatives [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (48)](https://www.capterra.com/p/79849/Margill-Loan-Manager/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/) [4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/) [View all alternatives](https://www.capterra.com/p/19063/LOANLEDGER/alternatives/) ## FAQs about LOANLEDGER Overview ### Which roles and teams benefit most from LOANLEDGER? LOANLEDGER is most used by lending executives, finance teams, and administrative operations staff who need accurate loan tracking and portfolio oversight. Presidents and vice presidents use it to monitor performance, while financial analysts, accountants, office managers, consultants, and technicians rely on it for reporting, payment management, recordkeeping, and day-to-day servicing workflows. Answer based on 10 reviews Overview ### What company size and specific industries is LOANLEDGER built for? LOANLEDGER is designed for lenders of any size that need a PC-based mortgage loan servicing solution. It is intended for mortgage lending organizations and loan servicers, with use among lenders across the United States and in 17 countries worldwide. Features and Usability ### What are the key features of LOANLEDGER? LOANLEDGER offers loan management, loan processing, and loan servicing, supported by borrower management, client database, and document management. It also includes payment collection, payment tracking, automatic funds distribution, amortization schedule, audit trail, API access, compliance management, and support for student loans, mortgages, auto loans, and commercial loans. Getting Started and Support ### What training and onboarding options does LOANLEDGER offer? LOANLEDGER provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote training, and documentation offers written reference materials for self-paced review and ongoing support. ## Features AI summary Based on 357 Loan Servicing reviews Not all loan servicing software covers every priority buyers look for. Here’s what Capterra reviewers identify as most important when choosing a solution: - **Borrower Management** (**52%** of reviewers rated this feature as critical) - **Payment Collection** (**58%**) - **Loan Portfolio Management** (**66%**) LOANLEDGER includes **Borrower Management** and **Payment Collection**, helping lenders keep borrower records organized and handle repayments more efficiently. However, it lacks **Loan Portfolio Management**. Instead, it offers **Loan Processing** (**53%**) and **Document Management** (**44%**), which support application handling and centralize loan files in one place, providing teams with better control over day-to-day servicing tasks and borrower documentation. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Amortization Schedule Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Auto Loans Type of loan used to finance the purchase of a motor vehicle Automatic Funds Distribution Automatically transfers funds to/from borrower accounts on a regular or periodic basis LOANLEDGER 26 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Loans: Type of loan used to finance the purchase of a motor vehicle - Automatic Funds Distribution: Automatically transfers funds to/from borrower accounts on a regular or periodic basis - Borrower Management: Searchable database of information about loan borrowers - Client Database: Electronic storage of stakeholder contact information - Collateral Tracking: Link and track collateral information associated with one or multiple loans - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Construction Loans: Type of loan used to finance construction projects - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Document Management: Store, manage, and track all electronic documents in a centralized location - Escrow Management: Automate maintenance of escrow accounts on behalf of borrowers - Investor Management: Automated payments and reporting for investors - Loan Management: Distribution and delivery of funds to approved borrowers - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Loan Servicing: Process of collecting loan interest and escrow payments from a borrower. - Mortgages: Type of loan used to purchase real estate - Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location. - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Tracking: Track sent and received payments, invoices, and bills. - Property Tax Management: Calculation of consumption tax imposed on properties - Student Loans: Type of loan designed to help students pay for post-secondary education and associated fees --- Features 3.3 (10) 3.3 Based on 10 reviews ## Pricing Value for money 3.2 (10) Free Trial Basic $4,000 Per User,One Time Value for money 3.2 (10) 3.2 Based on 10 reviews ## Support, customer service and training options Customer Service 3.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (10) 3.5 Based on 10 reviews ## User reviews Overall rating 3.2 Based on 10 reviews Filter by rating 5(2) 4(3) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent AM Alicia M. Vice President Real Estate ### "Intricate program, has all that you need but extremely costly and takes extensive training" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 September 29, 2020 A head ache. If you have the time and money the program can make life somewhat easier. I think there are better programs out there like Rent Manager, Apfolio, and Buildium that are still costly but not as frequent. They also base pricing off of number or users and clients. My personal Cost Free way to organise properties and accept payments with no fee to landlords is Innago. Pros Has all the features you'd want for clients, investors, property details, link to investor portfolio, amortizations , letters, and tons more. Cons The cost. Expensive to start. Must pay for frequent updates (very costly). Also this system does a lot of piggy-backing of other programs like quick books, Microsoft word, etc. In order from the programs to communicate properly you need to code generic letters and more. If you can't figure it out yourself you must pay for support. I also find myself still double imputing all information between QuickBooks and loan ledger because they don't communicate payments nad coupons or the importation of the data properly. Reasons for choosing LOANLEDGER I didn't choose this program, it was implemented by the person whom had my position prior to me. I've done extensive research to locate a different program that is more user friendly, less of an expense, and more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lynn B. Office Manager Real Estate ### "Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 30, 2020 Terrible customer service Cons No response from customer service or programmers Reasons for choosing LOANLEDGER xx Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rob A. President Non-Profit Organization Management ### "Nonexistent Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2020 See above - terrible customer service. Pros It functioned OK when it was working but is outdated. Cons Absolutely terrible, nonexistent customer service. When trying to call for support it sounds like the company is working out of someone's house and no longer supports the software. We've been told there is one person in the entire company that can answer questions about loan ledger - and she seems to be in the office 2-3 days per week. Our software has been nonfunctional for the past 4 months and a resolution seems nowhere in sight. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chris W. President ### "Loan Ledger is a great program. Customer Support is outstanding !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2017 Pros Easy to use and collect data. Saves a lot of time instead of doing a lot of this manually. easy to get annual interest on everyone Cons I dislike having to re-do everything each year. i have a hard time getting this done. i usually have to have customer support walk me through t each year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS robinson S. consultant ### "program is fine, but the annual renewals are way too high." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 29, 2017 Pros simple program, accurate reporting, Cons no escrow reconciliation, confusing steps to correct input mistakes and way too expensive renewals costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB sandra B. adm technician Public Policy ### "LOANLEDGER review" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 November 28, 2017 Pros Cost efficient. Since I have been using it for 9 years, it is easy for me to navigate. Prints satisfactory reports. Cons customer support the fact that it is NOT cloud based and I have to do the annual uploads. We recently tried to move it off one server and on to another and we were left with NO customer support to do so. I was not able to access my database for over one week. It is scary,,,,, we are actively looking for another company to service our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jeff H. Financial Analyst ### "Product is just OK. Very good customer service when I call with questions. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 27, 2017 Pros The program is not difficult to learn how to use. sssssssssssssssssssssssssssssssssssssssssssssssssss Cons Payoff statements cannot be customized (to my knowledge). Program sometimes freezes after 1-2 hours of inactivity - have to shut down and log back in. Have never been able to get loans to automatically apply principal and interest payments correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM sandra M. Adm techician Government Administration ### "easy to use and great customer support from Martie Mullen, " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 27, 2017 ease of use on a daily basis Pros simplicity, easy-on-the-eye graphics help is just an email away,,,,, loan accounting features are intuitive Cons reports can be a bit clumsy error messages are hard to decipher no warnings when you get an error, you are just booted off Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kristi B. Staff Accountant ### "I have had not issues with the software and find it very easy to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 27, 2017 Pros It is easy to use and somewhat user friendly. The software is easy to follow and has just the right features I need. Cons I wish I was able to print more than report at a time to my screen. If I forget to close out of one report and try to print another report I get an error message and get kicked out of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Chuck M. President Banking ### "Easy to upload and support staff is fantastic! Conversions and data entry has been very smooth!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2017 Low cost with big results. This program does everything we need to service multiple loan portfolios including a wide range of reports. This keeps our investors up to date each day. There are several "modules" available that can be integrated into the base program that would give even more flexibility however they are functions we don't need. It's great to know however, that if we need them in an expanded capacity we have access to them. Pros This is the second company I have run and purchased this program for. My reasoning is simple, it is designed for the small to mid size servicer and not a tremendous amount of training required. If you can read you can use this system. Also, it has given us the opportunity to handle several companies at once without a huge cash outlay. My staff have been very successful using virtually all of the functions enveloped within this program! Cons The system is virtually identical to what I purchased 25 years ago and could use some updating in its' appearance. That said, it functions just fine! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/19063/LOANLEDGER/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.