--- title: "AskMe Chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AskMe Chat Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/190646/AskMe-Chat/" page_type: "product" language: "en" --- # AskMe Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AskMe Chat ## What is AskMe Chat? AskMe Chat is a complete instant messaging system to support your business processes (commercial sales, customer support, etc.). Configure your personal chatbot, fully customizable. The chat widget can be integrated into any company site or portal. The back office allows the management of queues with statistics related to waiting times, taking charge, closing chats and abandoning. Customer satisfaction assessment at the end of the chat. ## What is AskMe Chat used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €5.46 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AskMe Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lascaux.it&name=AskMe Chat) ## AskMe Chat Overview Updated August 2026 AI summary AskMe Chat is an AI-driven platform for small and midsize businesses seeking customer service and live chat solutions. It combines chatbot, machine learning, and natural language processing features to facilitate real-time messaging, workflow automation, and multilingual support. With deployment across web and mobile devices, it offers reporting, integrations, customizable branding, and tools tailored for sales and ecommerce teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AskMe Chat 5.0 (1) VS. [4.7 (24,195)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €5.46 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (16,456) Value For Money 0.0 (0) Value For Money 4.5 (11,507) Customer Service 0.0 (0) Customer Service 4.4 (10,720) ## AskMe Chat alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,456)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187541/Tiledesk/) ## FAQs about AskMe Chat Overview ### What company size and specific industries is AskMe Chat built for? AskMe Chat is designed for customer support and marketing teams at SaaS companies, ecommerce businesses, and large enterprises. It fits organizations that need a chat tool for customer communication and marketing interactions across these sectors. Features and Usability ### What are the key features of AskMe Chat? AskMe Chat offers live chat, chatbot, AI Copilot, and autoresponders for real-time customer messaging. It also includes canned responses, transfers/routing, queue management, alerts/escalation, and workflow automation, plus reporting/analytics, transcripts/chat history, website visitor tracking, knowledge base management, and third-party integrations. Getting Started and Support ### What training and onboarding options does AskMe Chat offer? AskMe Chat provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and checking product steps as needed. Getting Started and Support ### What customer support options does AskMe Chat offer? AskMe Chat provides chat support for customer assistance. No reviewer feedback is available in the catalog data to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed here. ## Features AI summary Based on 5,440 Artificial Intelligence reviews Capterra reviewers highlight these features as the top priorities when choosing artificial intelligence software: - **Generative AI** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) AskMe Chat supports **Natural Language Processing**. However, it does not offer **Generative AI** or **Data Import/Export**. Instead, it provides other features that reviewers also value, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). These features help businesses handle conversational interactions, improve responses over time, and support users across different languages, allowing teams to deliver more consistent customer experiences. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customizable Branding Add customized logos and colors to align with company branding AskMe Chat 31 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Geotargeting: Geographic location of visitors determines behavior of the software - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Offline Form: Form to collect visitor contact information when live chat isn't available - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech Recognition: Train your system to interpret and transcribe voice messages - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic €5.46 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Giulia S. Consulente Vendite Hospitality ### "Uno dei migliori per questo tipo di servizio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 12, 2023 Pros Con AskMe ho potuto soddisfare le richieste dei clienti che preferiscono scrivere in chat rispetto a chiamare o mandare mail Cons Non ho particolari segnalazioni da fare su questo software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.