Cerulean Studios

Trillian


4.5 / 5
4 reviews

Who Uses This Software?

With the ability to choose between hosting Trillian in the cloud and hosting Trillian fully on-premises, Trillian is used by companies and healthcare systems of all shapes and sizes.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cerulean Studios
  • www.trillian.im
  • Founded 2000
  • United States

About Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control.


Trillian Features

  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony

Trillian Reviews Recently Reviewed!


Simple but Powerful

Jul 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Once AOL became defunct, we switched to Trillian to communicate within our Corporation. The layout is easy to navigate, and has several customization options. Simple interface. I like the ability to attached documents and photos, and notifications are good.... meaning I rarely miss one. We don't use the feature, but it's possible to Add external account such as Facebook, and Google.

Cons: On associate complains about not being able to position the tabs horizontally. There is no delete function for the individual user. You can't edit or modify an IM once it's been posted.

Trillian is a great tool with a lot of potential

Aug 14, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Love the group chat feature and the simplicity in creating channels.

Cons: The multiple task manager tabs, and escaping characters in messages, as well as the auto copy on select feature.

Overall: So far I had a good experience using trillian, still trying to adapt from Slack which had more rich features.

Great for communicating at the office

Jul 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can communicate with everyone at my office in regards to customer accounts as well as offer immediate direct supervision.

Cons: It crashes, not often, but sometimes. Transferring files can be a little hard for beginners to get used to.

Overall: Overall it does exactly what we need for communication software.

Helpful for inter office communication

Aug 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program was very easy to install and implement. It has helped increase our office communication and increased productivity.

Cons: If anything, it is a very basic program but that is not terrible.