# ZenMate VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZenMate VPN the right VPN solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190731/ZenMate-VPN/reviews

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ZenMate VPN

4.2 (21)

[View alternatives](https://www.capterra.com/p/190731/ZenMate-VPN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ZenMate VPN

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

ZB

Zakaria B

computer engineering Computer Hardware, Self-employedUsed the software for: 1-2 years.

“I'm using ZenMate for a long time and I really like it, high speed, high privacy, and everything is perfect, The most thing that I liked about it“

November 30, 2022

MR

Mbonjo R

Network Engineer Computer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“I recommend this software to users who need security and privacy browsing via the internet“

March 13, 2023

Lawrent M

ownerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial.

“A great tool for those not being too picky about their privacy.“

June 26, 2022

SK

Sushil K

Managing DirectorPhotography, 201 - 500 employeesUsed the software for: More than 2 years.

“It has also been a perfect tool for secure and private browsing.“

July 9, 2021

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Divyang S.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Lightening Speed VPN"

April 20, 2020

4.0

One of many services we provide in our organisation is SEO and with this tool our business has expanded to many foreign countries. I wont get into detail how it is done but his tool is really helpful in SEO and digital marketing stretagies. Above this you can participate in some offers that are province specific, say only US citizens can participate but with this VPN you can virtually be its part which without this would not be that feasible.

Pros

VPNs are meant to make you anonymous, so is this but the features that this one gives is from no other competitors. The main feature that makes this lead others is its speed. Though you have free version it provides super browsing speed with 4 countries VPN, and all are top ones tat we rarely need it's premium version which by the way has no speed limits and all the countries included. You can directly attach its extension to your browser. One click and boom, you are in that country availing all the offers that are restricted to that region. So you also get the perks of citizens of that country. Anonymity is at its best too. Free trial also does not reveal your identity making it safe to surf the internet.

Cons

Obviously has some minor disadvantages but it can be easily be corrected. !st irritating thing is the language of the page. Say you are browsing through Zenmate and selected country is Japan and you visit their websites. The pages get loaded in their regional language and you can just see cartoons drawn instead of understanding anything. If search engine like google provides translation to that website than its fine, else you have to try the other country. One important thing that renders your experience is logging in or transaction. Though they claim 100% secrecy but that is not the issue. The problem is you won't receive any One Time Passwords to make transaction or logging in. They also say it does not log any data but some breach can compromise your credentials if you have used this VPN while sending some sensitive information. But it may not be the fault of this VPN as even major secure tools also re breached. Still it is a thing to be considered once.

Review Source

VR

Verified Reviewer  
Account Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "ZenMate VPN will Meet Market Expectations "

January 27, 2020

4.0

Recently I was looking for a VPN subscription for my Personal Laptop and Mobile to access Services without boundaries with Total Security .So I decided for some trial pack to check before Subscription and in that process, I came across several sites ,apps or documents stating free use van ,Mind Blowing Offer or this ,that,or cheap ,solid etc .but after spending several hours, with several Downloads,Uninstall ,trial etc.My personal prospective towards Free VPN is " Maximum are Marketing Stunts "However among all other VPN Service Providers I believe ZenMate was the HONEST OF ALL in terms of Genuine PROMOTIONS and Offers .Even in terms of overall service experience,Pricing, it is good and fortunately if the Support part correct than I believe it would be best VPN in Market . Even tomorrow is my last day of Trial Subscription and I decide to give it a shot for 1 Month .Fingers Crossed but I am sure it will work.

Pros

The Most important thing I like about Zen Mate is the Connectivity and than Trial Option of 7 days it offers ( if meeting terms) as compared to the other Market rivals in Current Market .Connect upto 5 Systems in Total under Single Account .

Cons

It was the Customer service /support part which needs serious input at Zen Mate because even after two correspondence emails there was no help received .even the chat option to contact support was Complementary because it was a Bot and upon spending some more minutes it says , We have noted your query and a executive will call us in a while.Not appreciable when you are a new customer.

Review Source

MV

Marieken V.  
Translator  
Translation and Localization  
Used the software for: Less than 6 months

### "Good speed for a VPN server"

April 11, 2024

3.0

Not overall good, not overall bad, like most VPN services.

Pros

The possibility of unlimited simultaneous connections.

Cons

The lack of certain features and leaked DNS.

Review Source

ZB

Zakaria B.  
computer engineering  
Computer Hardware  
Used the software for: 1-2 years

### "Is ZenMate the best vpn? "

November 30, 2022

5.0

overall experience I would say that ZenMate is a really good VPN with high speed, Don't waste your time. just try it and you will really like it.

Pros

I'm using ZenMate for a long time and I really like it, high speed, high privacy, and everything is perfect, The most thing that I liked about it, is that there are multiple versions, and you can use it on your phone, computer...there is a free extension for the browser, you can use it without being a member, Imagine you can switch from one country to another with literally one click.if you are a member you will have more features like high-speed servers and more countries.the prices are very cheap, I'm not gonna lie I was surprised. in addition, you have 30 days to test the VPN, and you can refund if you didn't like it.

Cons

the software is great, and I haven't seen something strange.

Review Source

SS

Sumeet S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ZenMate VPN"

April 21, 2022

5.0

Costly compared to its competitors and runs pretty slow. It also blocks programs and websites that are well known and commonly used.

Pros

Clean interface, user-friendly and easy for even a "non-techy" to turn on and turn off. Easy install as well.

Cons

The VPN lags and slows the device/computer down when it is connected/turned-on. The cost compared to its competitors that have been around longer and are backed by bigger brands are cheaper and offer more features.

Switched from

[Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/)

Cost and features.

Review Source

MR

Mbonjo R.  
Network Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Exceptional And top VPN "

March 13, 2023

5.0

Overall, this software is one of it's kind.. I recommend this software to users who need security and privacy browsing via the internet

Pros

This software has an amazing tool which is Ad and tracker blocker, ZenMate VPN offers an ad and tracker blocker that blocks ads and trackers from monitoring users online activity, reducing the risk of online tracking and targeted advertising.

Cons

I haven't encountered any drawbacks using this amazing software

Review Source

Heiko T.  
Head of Marketing  
Computer Software  
Used the software for: 2+ years

### "Free Version Already Quite Powerful"

April 8, 2021

4.0

My overall experience with ZenMate VPN is really good. I never had any issues with it. It doesn't slow down your internet / browsing at all. Whenever I have the need for a VPN connection, I will get it within seconds.

Pros

I use the ZenMate Google Chrome plugin. I really like it, as it is easy-to-use and it offers even in the free version already a few countries, from where you can establish a free VPN connection with a few clicks.

Cons

Actually, I have nothing bad to say. But like I mentioned, I just use the free version. Of course, it would be cool, if you could use all features for free. However, when you go for a long-term plan it also costs just a few dollars per month.

Review Source

Lawrent M.  
owner  
Education Management  
Used the software for: I used a free trial

### "A good VPN but maybe not the best"

June 26, 2022

4.0

with ZenMate we claimed back our right to privacy. However, because of where it is located, we switched to another VPN service. A great tool for those not being too picky about their privacy. There's a 30-day money-back guarantee, so give it a try.

Pros

A fast, user-friendly, and easy-to-use VPN, that comes at an affordable price if you commit to a three-year plan. There is no apparent IP leak (tried with ipleak tool online), and the VPN connects smoothly, without disconnecting. There are lots of countries you can connect to (81).

Cons

steaming was ok but speed was left to be desired (well, I do like connecting to far-away servers). It is based in Germany (I believe that all 14-eyes countries should be avoided for maximum privacy). I could not seem to be able to use Wireguard on MAC... which is an issue if you want to use the fastest protocols out there.

Review Source

SK

Sushil K.  
Managing Director  
Photography  
Used the software for: 2+ years

### "Secured & private way of browsing internet"

July 9, 2021

4.0

Zenmate VPN has been an excellent solution whenever we need to access any website which is only accessible through a particular location. It has also been a perfect tool for secure and private browsing.

Pros

Even the accessible version of Zenmate VPN offers uninterruptible access to four country locations, i.e., USA, Singapore, Germany, and Romania. The Chrome extension of this VPN is quite helpful and works instantly.

Cons

Sometimes there are server issues with Zenmate VPN due to which it does not function properly. And, also by default, the internet surfing speed decreases while turning on the VPN.

Review Source

ehsanulhaq A.  
Lecturer  
Education Management  
Used the software for: 1-2 years

### "Fastest VPN service so far"

June 9, 2021

4.0

It is good, fast and not so costly.

Pros

Good quality and fastest vpn service so far. It connects with servers as soon as you click on connect button. Even the free version servers perform great. You can browse with no distortions.

Cons

The free version shows few options to choose a server from.

Review Source

MeE

Ma estelita E.  
Marketing  
Internet  
Used the software for: 1-2 years

### "Zenmate VPN "

July 30, 2022

5.0

Pros

This service platform suits for average user like me. What i really like is the speed performance of zenmate is fast. Have a 7 days free trial .And also my favorite section is the star icon on the right side which means from there, it will easy to find it for later use.

Cons

The server must displayed the not only the number of user in the interface but also who are active using it.

Review Source

HM

Harry M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A good internet security and VPN service"

August 17, 2022

5.0

Pros

\- Easy to setup and use - Free version available - Browser extension available

Cons

\- Paid version can be more cheap for use.

Review Source

Ina M.  
Social network manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "good vpn service "

February 18, 2022

5.0

definitely worth buying and using !!!

Pros

zenmate is one click vpn service and that is what zenmate vpn makes great so so so easy to use literally one click :) I am using it every day and I didnt have any problem

Cons

paying for subscription is difficult, I don't know why but I succeeded to pay in third time and with third different card definitely needs more payment methods

Review Source

Ruthis D.  
Graphic Designer  
Animation  
Used the software for: I used a free trial

### "Strong encryption vpn"

December 4, 2023

4.0

Pros

This VPN offers a strong encryption and security. It Can be use with multiples devices

Cons

Sometimes, I noticed some speed fluctuations.

Review Source

AZ

Austin Z.  
Creator  
Broadcast Media  
Used the software for: Less than 6 months

### "VPN Is Important"

June 3, 2021

5.0

VPNs is a huge part of the internet. You need to stay as safe as possible while surfing the internet, you never know if a website could be tracking your information. VPNs encrypt your information, and ZenMate does exactly that!

Pros

I love the most about this software is that it's free to use. The best part is that you can use the VPN in the click of a button.

Cons

I don't like about the VPN is that they give you the country, and you just click on. You can't select which region or state you want to be in. Also, the countries are very limited, as you have to upgrade to premium to get all the countries.

Switched from

[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/)

I made the switch because my friend recommended me ZenMate VPN.

Review Source

TS

Tudor S.  
Artist  
Entertainment  
Used the software for: 6-12 months

### "Great VPN"

September 1, 2021

5.0

Using ZenMate VPN I was able to change my IP location based on my needs and this software was easy to use.

Pros

I really liked the feature where I could choose my server.

Cons

The trial version doesn't offer many locations but you have a good selection.

Review Source

OS

Omer S.  
SEO Content Writer  
Printing  
Used the software for: I used a free trial

### "Probably the most feasible and best quality VPN"

November 6, 2020

4.0

Great, fast, reliable and safe.

Pros

We use the paid version in our company to avoid unnecessary clicks and to keep our site safe from scams. We tried many VPN's before and got disappointed. We have come to a decision that ZenMate is the best as it is fast, safe and reliable. It connects instantly and very quickly. It also has safe search options to block bad websites which display pornography. We face a minimum website browsing delays. It works smoothly and provides many server options to choose.

Cons

Sometimes it automatically opens up the safe search option and makes changes to the browser settings. They can be readjusted but they should ask first before making such changes.

Review Source

Hemal J.  
System Engineer  
Security and Investigations  
Used the software for: I used a free trial

### "fast vpn on this price i am very lucky to have it"

July 21, 2021

4.0

Pros

Speed of Connectivity specially for some servers stable

Cons

sometimes hangs and disconnects automatically ui should be more user friendly

Review Source

VR

Verified Reviewer  
Business development  
Computer Software  
Used the software for: I used a free trial

### "German Mate "

January 5, 2022

3.0

Pros

it does the job with nice interface and quick set up and ease of use. very simple interface which is very good for non-tech people

Cons

they have a very limited protocols offering so you are stuck with a few solutions while many other products offer wide range protocols

Switched from

[Tor Browser](https://www.capterra.com/p/229866/Tor-Browser/)

not being able to use most of the time

Review Source

ME

Mostafa E.  
web developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "easy to use VPN "

September 25, 2021

4.0

good as it fulfils my need

Pros

I like the speed it give work easily & fast

Cons

there is a few countries on the free plan but it works for me

Review Source

TW

Taylor W.  
Account Analyst  
Real Estate  
Used the software for: I used a free trial

### "There are better options out there"

August 12, 2021

3.0

Pros

This software is user friendly and easy to use

Cons

There are options out there that operate quicker and more smoothly

Review Source

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