5 / 5
1 review

Who Uses This Software?

One central place to share customer insights and helps your organization making informed (design) decisions. Share and get updated about new interesting insights within your organization.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Team plan: $199/mo Enterprise plan: $333/mo Unlimited users for all plans
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Sticktail
  • Founded 2016
  • Netherlands

About Sticktail

Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic).

Sticktail Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Annotations
  • Collaboration
  • Data Visualization
  • Media Analytics
  • Mixed Methods Research
  • Multi-Language
  • Qualitative Comparative Analysis
  • Quantitative Content Analysis
  • Sentiment Analysis
  • Statistical Analysis
  • Text Analytics
  • User Research Analysis
  • Animation
  • For Mobile
  • For Websites
  • Heatmaps
  • Prototyping
  • Screen Activity Recording
  • Unmoderated Testing
  • Usability Testing
  • User Journeys
  • User Research

Sticktail Reviews Recently Reviewed!

Using it for every study

Jul 26, 2019

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: We use Sticktail for every research we do. It's really easy to use and write down the findings. Especially sharing discoveries with the entire organization and all internal and external stakeholders is one of the features we really love. The tagging functionality makes it easy to find stories about the topics you want to learn more about or see if you've ever had a similar question. So never the same study all over again:).

Great to see they did quite some improvements lately and also their customer support is very prompt and helpful!

Cons: Sometimes our customers still like to have a PDF file which isn't possible . Also some of our clients would like to have a password protect 'share-link', besides the randomly composed URL. They ensured me both issues are on their backlog though.

Vendor Response

by Sticktail on July 30, 2019

Thank you for your kind words! Good to hear Sticktail helps you with sharing your research :).

We definitely have the PDF-file and password-protected share link on our backlog! So we hope to fix this as soon as possible for you.