# Sticktail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sticktail Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/190754/Sticktail

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# 

 Sticktail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sticktail

## What is Sticktail?

Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic).

## What is Sticktail used for?

[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Sticktail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sticktailapp.com/&name=Sticktail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sticktail

5.0 (1)

VS.

[4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

$199

Per User, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (3,347)

Value For Money

5.0 (1)

Value For Money

4.4 (2,735)

Customer Service

5.0 (1)

Customer Service

4.5 (2,921)

## Sticktail alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (256)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Annotations

Highlight content and/or make notations about parts of content

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Sticktail 17 features

Define levels of authorization for access to specific files or systems

Highlight content and/or make notations about parts of content

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Process of dividing customers into groups based on common characteristics

Compatible with mobile devices

Software is used for working on online pages

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Collect information from multiple sources

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Edit text as needed

Track user's interaction with the prototype

Analyze and gain insights into user experience

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

$199.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VV

Vincent v.

Mr. Happy

Research

### "Using it for every study"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2019

Pros

We use Sticktail for every research we do. It's really easy to use and write down the findings. Especially sharing discoveries with the entire organization and all internal and external stakeholders is one of the features we really love. The tagging functionality makes it easy to find stories about the topics you want to learn more about or see if you've ever had a similar question. So never the same study all over again:). Great to see they did quite some improvements lately and also their customer support is very prompt and helpful!

Cons

Sometimes our customers still like to have a PDF file which isn't possible . Also some of our clients would like to have a password protect 'share-link', besides the randomly composed URL. They ensured me both issues are on their backlog though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2019

Thank you for your kind words! Good to hear Sticktail helps you with sharing your research :). We definitely have the PDF-file and password-protected share link on our backlog! So we hope to fix this as soon as possible for you.

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