# Sticktail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sticktail Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more. Source: https://www.capterra.com/p/190754/Sticktail --- # Sticktail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sticktail ## What is Sticktail? Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic). ## What is Sticktail used for? [Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sticktail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sticktailapp.com/&name=Sticktail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sticktail 5.0 (1) VS. [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $199 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (3,399) Value For Money 5.0 (1) Value For Money 4.4 (2,786) Customer Service 5.0 (1) Customer Service 4.5 (2,970) ## Sticktail alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (80)](https://www.capterra.com/p/142263/Thought-Industries/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Sticktail Overview ### What company size and specific industries is Sticktail built for? Sticktail is designed for organizations of any size that need a central place to share customer insights and support design decisions. It fits teams in product design, user research, and customer experience across industries that rely on collecting, sharing, and tracking internal insights. Features and Usability ### What are the key features of Sticktail? Sticktail includes access controls and permissions, collaboration tools, and content management for organizing research and knowledge. It also offers customer segmentation, multi-channel data collection, user journeys, and user research analysis, plus full text search, sentiment analysis, annotations, and a self service portal for websites and mobile. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Sticktail offer? Sticktail provides in person training and documentation to help teams get started. In person sessions allow guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature lookups, and step-by-step guidance as needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Annotations Highlight content and/or make notations about parts of content Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customer Segmentation Process of dividing customers into groups based on common characteristics Sticktail 17 features Define levels of authorization for access to specific files or systems Highlight content and/or make notations about parts of content Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share AI models, media files, communicate, and work together Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Process of dividing customers into groups based on common characteristics Compatible with mobile devices Software is used for working on online pages Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Collect information from multiple sources Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Edit text as needed Track user's interaction with the prototype Analyze and gain insights into user experience Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $199.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VV Vincent V. Mr. Happy Research ### "Using it for every study" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Pros We use Sticktail for every research we do. It's really easy to use and write down the findings. Especially sharing discoveries with the entire organization and all internal and external stakeholders is one of the features we really love. The tagging functionality makes it easy to find stories about the topics you want to learn more about or see if you've ever had a similar question. So never the same study all over again:). Great to see they did quite some improvements lately and also their customer support is very prompt and helpful! Cons Sometimes our customers still like to have a PDF file which isn't possible . Also some of our clients would like to have a password protect 'share-link', besides the randomly composed URL. They ensured me both issues are on their backlog though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2019 Thank you for your kind words! Good to hear Sticktail helps you with sharing your research :). We definitely have the PDF-file and password-protected share link on our backlog! So we hope to fix this as soon as possible for you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.