# QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QuickBooks Online the right Accounting solution for you? Explore 8482 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews/

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QuickBooks Online

4.3 (8482)

[View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 23rd, 2026

# Reviews of QuickBooks Online

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

Streamlined and intuitive workflow

90% positive reviews out of 1413

Most reviewers indicate ease of use, highlighting intuitive navigation, helpful tutorials, and time-saving automation for daily tasks.

Madeline R.

Mechanical Engineer, 2 - 10 employees.

"I only use it a few times a month, but when I do, it's simple and quick every time."

High and rising subscription costs

55% negative reviews out of 832

Some reviewers feel pricing is steep, with frequent increases, costly add-ons, and limited features for lower-tier plans.

David K.

President, 11 - 50 employees.

"Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or annual email saying how they need to increase costs for whatever reason to justify it."

Comprehensive remote accessibility features

96% positive reviews out of 642

Most reviewers describe remote access as essential, enabling seamless multi-device, multi-user collaboration from anywhere.

Gena T.

Owner, 1 employee.

"What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

Frequent glitches and instability

70% negative reviews out of 614

Most reviewers report recurring bugs, system crashes, and unreliable updates, making troubleshooting and error resolution time-consuming.

Kayla J.

Director, 11 - 50 employees.

"The glitches in the system, errors with loading, and a lot of occurrences when you cannot access the site."

Robust expense management tools

90% positive reviews out of 452

Most reviewers find expense tracking efficient, with real-time syncing, receipt capture, and automated categorization simplifying finances.

joseph A.

ceo, 2 - 10 employees.

"It made it simple for me to manage my business finances and track expenses."

Slow performance and lag

72% negative reviews out of 376

Most reviewers describe performance and speed as problematic, citing slow load times, lags, and dependence on stable internet.

Rick K.

owner, 2 - 10 employees.

"Its overall slow to switch between screens and you can't have multiple screens open like you can with the desktop version."

## Showing most helpful reviews

Showing 1-25 of 8482 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicole C.  
DoorDash Delivery  
Consumer Services  
Used the software for: 2+ years

### "QuickBooks is easy to use great value "

July 11, 2026

5.0

My overall expereicne with QuickBooks and QuickBooks programs is awesome. I would recommend it to anyone.

Pros

I love that quickbooks makes accounting easy because it is easy to use. For this reason it is a very good vaue for money.

Cons

I could find nothing wrong with this app. It really helps me with my entrepreneur accounting needs and is very easy to use.

Review Source

JB

Jillean B.  
Manager  
Retail  
Used the software for: 2+ years

### "Strong Remote Access and Support with Limited Inventory Tools"

May 19, 2026

4.0

QuickBooks Online has consistently delivered positive results for my business. I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively. Furthermore, the payroll feature functions exceptionally smoothly, streamlining our internal processes. The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to our overall financial management.

Pros

QuickBooks Online truly shines with its exceptional accessibility, which is a significant advantage for my business operations. The ability to access the platform seamlessly from virtually any location is incredibly valuable, particularly when managing multiple businesses simultaneously. This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly enhances our overall efficiency and productivity.

Cons

The absence of comprehensive inventory control tools, including robust barcoding functionality, represents a substantial impediment to efficient and precise stock management within QuickBooks Online. This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast future demand, ultimately impacting overall business profitability and operational smoothness.

Review Source

JS

Jonathan S.  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "Powerful Accounting Software Held Back by Poor Support and Reliability Issues"

June 2, 2026

2.0

I've used QuickBooks Online for my business because it's essentially the industry standard, but it often feels like a product that hasn't kept pace with its rising subscription costs. While it provides the core accounting functions I need, recurring connection issues with financial institutions, occasional backend glitches, and poor customer support create unnecessary work. The platform works, but it often feels like users are paying more every year without seeing meaningful improvements in reliability or customer service.

Pros

QuickBooks Online is widely accepted by accountants and integrates with many third-party platforms. It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management. For small businesses, it can handle most accounting needs without requiring advanced accounting knowledge.

Cons

The platform feels increasingly expensive for what it delivers. Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating. Customer support is often difficult to reach, provides inconsistent answers, and rarely resolves technical issues quickly. The software also feels surprisingly buggy and janky at times considering its market position and price.

Review Source

KB

Kim B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Quickbooks is #1"

April 25, 2026

5.0

Overall, I will always choose Quickbooks and recommend Quickbooks to others. Its super intuitive, fast to use (no lagging) and being able to use the app on the go is a no brainer.

Pros

Quickbooks online is easy to use. I like being able to quickly snap receipt photos and add them on the go, and then easily match up receipts with bank transactions. Our invoices automatically integrate from Jobber, which is wonderful and makes life super easy. Finding our Financial Records is easy, it's nice to be able to quickly see P&L as needed. Whenever I have needed to reach out for support I have been dealt with quickly, professionally and the team takes the time to walk me through the steps. Having used other alternatives, I would always come back to Quickbooks.

Cons

I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days! You get what you pay for!

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing QuickBooks Online

Quickbooks is super intuitive, the features stood out for what we need, and integration to Jobber was ideal.

Review Source

CM

Christin M.  
Business Owner  
Construction  
Used the software for: 2+ years

### "Most Optimal Invoicing and Financial Reporting Platform of All Times"

July 7, 2026

5.0

QuickBooks Online is the central Financial Reporting and Invoicing program that I use in my Iron Door making company - it has been a great milestone with it.

Pros

QuickBooks Online is the most robust online accounting tool that I have ever used. I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway.

Cons

Apart from lack of offline access capability, I do not have any other issue that I encounter when using QuickBooks Online mainly on the go.

Review Source

TJ

Terence J.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Difficulty Of Intuit QuickBooks Online"

June 12, 2026

1.0

Totally confusing. Total frustration. Absolutely disappointed. They have forgotten about the small businesses and personal users who help to build them to the place where they are today.

Pros

When it was simple and user friendly. I started with QuickBooks in the 1990's when they were user friendly and when they cared about keeping bookkeeping simple for the average person.

Cons

It has become the absolute most difficult and non-user-friendly bookkeeping system every. You have to take a class to simple figure out how to do anything at all with this new system

Review Source

MG

Monique G.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Reliable Financial Management Solution For Growing Staffing Firms "

July 5, 2026

5.0

Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision making.

Pros

Quickbooks Online gives me real-time visibility into our finances, making it easier to make strategic decisions.

Cons

While Quickbooks online is easy to use for everyday accounting, some advanced reporting and customization options needs training to use.

Review Source

CB

Carol B.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "QuickBooks is the only program you'll need!"

June 2, 2026

5.0

I have been a bookkeeper for over 20 years and started with Quickbooks when it was in CD form. It continued to advance with more options and better quality to make it the best option for our business.

Pros

Quickbooks online is the best value for all the customized and memorized reports. It is very user friendly.

Cons

I have been using Quickbooks online for over 5 years and have yet to find an issue, problem or concern that couldn't be resolved easily.

Review Source

JH

Jeff H.  
Front office manager  
Medical Practice  
Used the software for: 2+ years

### "Reliable Accounting Software That Saves Time and Simplifies Financial Management"

June 24, 2026

4.0

Overall, my experience with QuickBooks has been very positive. It provides all the tools I need to manage my finances in one place, from invoicing and expense tracking to reporting and bookkeeping. The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like, the team has generally been helpful in resolving issues. Despite a few occasional frustrations, QuickBooks has been a reliable and valuable solution for managing my business finances.

Pros

I feel like QuickBooks provides good value for what you pay. It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs. It helps simplify my day-to-day bookkeeping and saves me a lot of time.

Cons

Customer support has been helpful whenever I've needed assistance, but there have been times when I had to wait longer than expected for a response. Occasionally, resolving more complex issues has required multiple conversations before finding a solution.

Review Source

VR

Verified Reviewer  
Solution Architecht  
Oil & Energy  
Used the software for: 2+ years

### "Excellent for customer invoicing and payment tracking"

May 17, 2026

5.0

Pros

User-friendly, automated invoicing, keeps track of client payments, automatically sends clients receipts.

Cons

Wish it integrated with my company's single-sign-on system more easily, to avoid having to log in when on a company device.

Review Source

LAL

Luz Arias L.  
Controller  
Events Services  
Used the software for: 2+ years

### "Controller"

May 7, 2026

5.0

The software is easy to navigate for users without an accounting background. Its functionality is generally adequate for small to mid‑sized businesses.

Pros

The platform provides easy access, is simple to navigate, and highly intuitive. The cost of the software is accessible.

Cons

Customer service response times are slow, and it often takes too long to reach a representative with the appropriate expertise to resolve issues.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Business growth, along with the need to prepare accurate financial statements, was the key driver. The primary drivers were business growth and the necessity to produce timely and accurate financial statements.

Review Source

AZ

Andrew Z.  
Operations Manager  
Furniture  
Used the software for: 2+ years

### "Best Financial Management Software Available"

March 9, 2026

5.0

QuickBooks is easy to use and understand. It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am.

Pros

QuickBooks Online has been a core component of our company's financial management and reporting for several years now. QuickBooks API easily allows it to integrate with our field management software for invoicing and estimate tracking. It is the best value per $ of any of the software packages that we use.

Cons

Customer support can be lacking at times if there are features that are hidden behind charges for software upgrades. Support sometimes acts more like a sales team rather than support. Though, any bugs or issues that we have with QuickBooks Online have always been resolved, usually within 48 hours.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing QuickBooks Online

QuickBooks has better financial integration with our payroll company and field management software.

Review Source

Gena T.  
Owner  
Accounting  
Used the software for: 2+ years

### "An Essential Tool for a Remote Accounting Practice"

December 17, 2025

5.0

My overall experience with QuickBooks Online has been very positive. It has allowed me to create a lifestyle business by giving me the flexibility to work remotely and serve clients efficiently from anywhere. At the same time, it has helped push my career in accounting forward by supporting advisory work, improving collaboration with clients, and streamlining day-to-day workflows.

Pros

What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world. Being cloud-based makes it incredibly flexible and practical for modern accounting and advisory work. Additional things I really appreciate about QBO include: Real-time collaboration – Multiple users (clients, bookkeepers, and accountants) can work in the file at the same time without version issues. Automatic bank and credit card feeds – Transactions import daily, saving significant data entry time and reducing errors. Strong integration ecosystem – QBO connects easily with payroll, payment processors, inventory apps, CRM tools, and tax software. User-friendly interface – The layout is intuitive, making it easier to train clients and review their books efficiently. Anytime access to financial reports – Profit & loss, balance sheets, and custom reports are available instantly, which is great for advisory and decision-making. Secure cloud storage – No worrying about lost files or local backups; everything is stored securely online. Scalability – QBO works just as well for startups and small businesses as it does for growing companies with more complex needs. Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go. Automatic updates – No manual software updates; new features and improvements roll out seamlessly.

Cons

What I like least about QuickBooks Online is that it has undergone a lot of changes over time. While updates and new features can be helpful, frequent changes to the interface and workflows can sometimes slow things down and require retraining or adjustment. That said, these changes are clearly aimed at improving functionality and modernizing the platform, and I’m hopeful they will ultimately turn out for the best as the product continues to evolve.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I wanted to work remotely and not have to login to remote sign ins on a desktop. It allowed me to take on more clients and was easier to have all the clients in one browser.

Review Source

BF

Bonnie F.  
Office Manager  
Construction  
Used the software for: 2+ years

### "QuickBooks Online from QuickBooks Desktop"

December 15, 2025

5.0

We have been using QuickBooks for the my entire tenure with the company (since 2017). We switched from QuickBooks Desktop and i was nervous but the transition was smooth and the differences easy to understand and navigate.

Pros

Very user friendly, provides accounting tools that we can use in office and translate well for our accountant too.

Cons

I actually can't think of a negative. We are super happy with the software. There is nothing I would change.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

To be more fluid with locations and allow the accounting team to work off site.

Review Source

Andrew B.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "Easy to use, covers everything needed for a small business"

January 7, 2026

5.0

We have used this for over 5 years compared to other products and haven't had more than two issues with it so great for speeding up working practices

Pros

It's great value for money for our sized small business. Allows lots of easy quick wins and views of business position. This is especially true with regards to invoicing and receiving payments.

Cons

There haven't been many however they have just changed the dashboard which was slightly confusing for a short while as we learned to navigate this

Switched from

[IRIS KashFlow](https://www.capterra.com/p/10022431/IRIS-KashFlow/)

Slightly easier to use and cheaper option for us moving forward

Review Source

Jennifer H.  
Service Billing Administrator  
Construction  
Used the software for: 2+ years

### "QuickBooks Online"

April 24, 2026

4.0

Overall, my experience has been positive. It is a reliable, cloud-based accounting system that handles core functions like invoicing, payments, and bank reconciliation efficiently. The real-time visibility into financials and strong bank feed integration make day-to-day accounting work much more manageable.

Pros

The direct bank and credit card feeds drastically reduce manual entry. Once rules are dialed in, categorization becomes semi-automated, and reconciliations move from a tedious monthly task to something you can maintain continuously.

Cons

The constant changes to menus and layouts are frustrating. Features move without warning, which disrupts workflows and slows down routine tasks. It also creates a training burden, since processes and instructions quickly become outdated. Overall, the lack of consistency makes the system feel less stable than it should for accounting work.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "The Software I've Used For Years, but Don't Always Love"

April 15, 2026

4.0

QBO is a solid, easy-to-use accounting program, especially if you're not a finance expert. That said, it has weird glitches, like the AI-matching for deposits and invoices being surprisingly flaky. For example, if I'm making a deposit with multiple checks, it can't figure out which check goes to which invoice unless I make a separate deposit for each check. I've figured out enough "hacks" to make it work for my agency, but I often wonder if I should have just used a simple billing platform and hired a dedicated bookkeeper—it might have been cheaper. If you're starting out, really dig into what you actually need before signing up.

Pros

I run a small marketing agency, as the owner/operator the "anywhere/any device" access of QBO is a must-have. It's fairly user friendly in terms of tracking expenses, time and producing estimates and invoices. Two features that stand out for me are: PROJECT BILLING/TIME TRACKING: The integration of time tracking and user permissions are slick. My team members can log hours directly against specific client projects, and that data flows directly into my invoicing sidebar. It makes invoicing for billable hours incredibly efficient. The "Project" tracking is amazing! When it was first introduced, it seemed really clunky and difficult, but over time, the product and the learning curve improved, and now it is a tremendous asset. I can set up Project Billing for a client (think a specific promotion or event), and all of the time and expenses for that project are in one place and on one bill, which can be billed throughout the timeframe of the project. I know, and my client knows, exactly what the profit/loss breakdown is between expenses, etc., as the project is progressing, so we can adjust midway and keep things on track. It's awesome. EXPENSE TRACKING: While it is a little 'glitchy' at times, the banking rules and receipt scanning are game-changers overall. By setting auto-categorization rules for utilities and recurring costs, I save a ton of time that would go to manual entry. I also appreciate the ability to apply pre-set markups to client-related expenses instantly, giving me a real-time view of my margins and cost of doing business.

Cons

SUPPORT: Their Help center is a nightmare to navigate; it just floods you with useless articles. It's almost always quicker to just Google the problem or jump to the "user community" than to use QBO's own support. COST: The pricing for add-ons and the massive jumps in cost between user tiers (e.g., $115 for 5 users vs. $275 for 25) is frustrating for scaling businesses. And honestly, it's super frustrating to know that they have features that I just don't know how to use, and likely need, but the free 'tutorials' are so basic—I feel like it's a terrible customer satisfaction approach to charge for classes to get the complete picture when I've been a subscriber for nearly 10 years. UX STABILITY: I appreciate many of the changes QBO has implemented over time, but often I just want to say, "Please stop changing my dashboard without a heads-up!" They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer.

Review Source

Konstantin P.  
ceo  
Construction  
Used the software for: 2+ years

### "The best crm for financing"

May 5, 2026

5.0

I really recommend to use it if your run small or big business. It will put together all your spendings and expenses.

Pros

I think that’s the only one system where you can use for business to track your spendings and etc, My business accountant using it for tax purposes. Also it’s really easy to get your financial reports from it. If we use quickbooks desktop it is a good price. They have a good customer support, always answering on emails and phone calls. We also using it for invoicing, it very user friendly. There is no extra or hidden fees.

Cons

I got hacked once and sometimes getting some fraud emails from quickbooks scammers. It’s really hard to understand sometimes if it’s real or fake accounts.

Review Source

Nathan H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Very robust, inexpensive, doesn’t take an accounting degree and my customers love it. "

February 28, 2026

5.0

My customers love the ease of paying bills with the click of a button in an email and you can also send a text. Customer service is effective although it’s incredibly rare I need it. It is a stable program that get continual upgrades. It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes. I need a simplified system because my workload is erratic.

Pros

I have used QuickBooks for decades. QuickBooks online is incredibly nice because you can access it from any laptop and it has a phone app. I primarily use the phone app. It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate.

Cons

None. They keep upgrading to allow for better features and ease of use. They also expand on integration from third party apps to make it even easier to use.

Review Source

SM

Sherry M.  
Executive Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "QuickBooks Online accessible but can be limited"

December 29, 2025

4.0

Overall QuickBooks Online was accessible as long as we had internet which made it nice to have real-time information and access. We did have some speed issues because of the internet and the data volume though. We had a harder time figuring out some of the more detailed reports, however, using hte desktop version instead of the online version worked for those.

Pros

The Pros of QuickBooks online include being able to access it anywhere because it uses the cloud. You can also log in from several devices which is very helpful.

Cons

The cons of using QuickBooks online is that you rent the software but do not own it so it incurs more costs in the long term. We also did not like that some features were not available without spending more. Some of the advanced features were not available like they were on the desktop option.

Review Source

Suzanne F.  
Director of Operations  
Real Estate  
Used the software for: 2+ years

### "From an Operations Director, QBO helps me team!"

March 4, 2026

5.0

I use QBO for financial reporting and processing employee payroll 2x/month with my real estate team; I'm a director of operations. Their customer support is very helpful and responsive with random issues I have had. I also process several co-sponsor invoices annually for our client events, and it's super clean and simple to do and customize to collect co-sponsor event payments. We also process HSA payments related to one of our employee's health insurance accounts, and this was simple to setup. I'm always learning more about QuickBooks, and grateful for how it supports our team and business.

Pros

I've worked with QuickBooks Online the last 3 years in my real estate job, and it's detailed and easy to use. I'm not a particularly math savvy woman, but I find QBO to have a clean and user friendly design.

Cons

I would like there to be a way to export all employee paystub PDFs at one time without have to separate them.

Review Source

LA

Linda A.  
Accounting  
Accounting  
Used the software for: 2+ years

### "QuickBooks Online will always be #1"

October 18, 2025

5.0

I still believe that QuickBooks online is a superior platform for all business owners. I recommend it to everyone from new entrepreneurs to seasoned entrepreneurs!

Pros

I have been using QuickBooks for about 10 years. The cloud-based accessibility is fantastic because I can manage my books from my desktop, tablet, or phone anywhere with internet, which is perfect for a busy business owner. It is generally very user-friendly with an intuitive interface that makes tracking income and expenses simple, especially by automatically downloading bank and credit card transactions. I also appreciate the time saved with its automation features for things like recurring invoices and the ability to easily collaborate with my accountant in real-time. The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow. I also enjoy the fact that the customer support is really easy to reach in case you have any hiccups.

Cons

The subscription costs feel a bit high, especially as my business grows and I need to upgrade for more features or user access, making it quite pricey compared to some competitors. I've been frustrated by the customer support, which can be slow to respond, and sometimes I feel like it's difficult to get a resolution for complex technical issues. There can be a steep learning curve for advanced features like detailed reporting, and the customization options for certain things, like invoice design, are often limited. Occasional glitches and performance issues, especially when navigating quickly or running comprehensive reports, can also slow me down. I still believe that QuickBooks online has the best value when it comes to business software

Review Source

AH

Allison H.  
Operations Manager, HR  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Seeing the whole picture -easily!"

November 17, 2025

5.0

I have used QuickBooks online in a couple of different jobs, and it is very user friendly. I love that I can figure out what report to run, to give a holistic picture of what is going on, financially, at any given time. Or if you don't want the whole picture, and just want to look up how much was paid to a specific person/vendor this year, its so easy. I suppose that is the short and long of it - ease of use for a clear picture, so we can make well-informed decisions about finances. For my other job, running payroll is so easy - and sending out W2's & 1099-MISC/NEC's are a breeze! And gathering documents for the 990-PF would be unendurable without QuickBooks Online! I cannot think of a more glowing endorsement than that!

Pros

Love the banking feed option; and the different ways I can access and organize data. I prefer the Classic View over the modern view, just for the ability to view the Profit & Loss report, organized a month at a time, YTD, or just the totals for a particular Class (or Initiative, in my case)

Cons

Right now, the part that I just don't appreciate, is the default to "Modern View" - as it doesn't grant me the same ways to organize information as Classic View - and there is no way that I have found to default to Classic View.

Review Source

Dominica E.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "On the go accounting app is a must for people in the field and in the office."

November 4, 2025

4.0

We have been using the on line version for a few years now and are pleased with it. Just having the Quickbooks app on our cell phones helps us to run business more smoothly especially in the field.

Pros

Our team can access Quickbooks from any computer or phone. Our information on line is always available. I don't have to be in the office to access our company 's on line account.

Cons

It sometimes has quirks. Things do not work right. Need to refresh the screen. Or just try again another day.

Review Source

Amanda K.  
Human Resources Manager  
Consumer Services  
Used the software for: 2+ years

### "Great program for small companies looking for accounting reliability. "

October 28, 2025

5.0

I used QuickBooks for well over 15 years. Started on the desktop Enterprise version before switching to the online version. Only stopped using it because I changed my career path and focused solely on HR.

Pros

The ease of use for QuickBooks is what makes it a great value for the money. This all in one accounting software really is easy to use. From invoicing, to collecting payments, and providing financial reporting, I would recommend QuickBooks any day. This program is great for a first time user or small business.

Cons

Customer support could be a little better. On the phone they are quick and helpful. Through email it takes a bit longer.

Review Source

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