--- title: "QuickBooks Online Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QuickBooks Online Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/" page_type: "product" language: "en" --- # QuickBooks Online Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Online ## What is QuickBooks Online? QuickBooks Online is the ideal solution for accounts payable professionals, providing powerful tools to streamline your payment processes. Trusted by over 7 million users worldwide, QuickBooks helps you manage & track expenses, and stay on top of your cash flow—all from one easy-to-use platform. Automate bill payments, track due dates, and manage multiple payment methods efficiently, all while staying organized. With real-time reporting, you can ensure accuracy and make data-driven decisions quickly. Enjoy the flexibility to work from anywhere and access your accounts with ease. You can also integrate QuickBooks Online with your existing systems to enhance your workflow. Best of all, try it free for 30 days and experience the benefits firsthand. ## What is QuickBooks Online used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Payroll](https://www.capterra.com/payroll-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 8,490 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 5% Pros & cons Streamlined and intuitive workflow Comprehensive remote accessibility features High and rising subscription costs Frequent glitches and instability Starting price $38 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - Construction Accounting / 2026 - Expense Report / 2026 - Financial Reporting / 2026 - Accounts Payable / 2025 - Accounts Receivable / 2025 - Budgeting / 2025 - Financial Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Online) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Online 4.3 (8,490) VS. [4.4 (3,312)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $38 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (7,724) Ease Of Use 4.4 (20,651) Value For Money 4.2 (6,633) Value For Money 4.2 (18,008) Customer Service 4.0 (6,338) Customer Service 4.0 (17,276) ## QuickBooks Online alternatives [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (713)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (620)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) ## FAQs about QuickBooks Online Overview ### What problems does QuickBooks Online solve? QuickBooks Online solves scattered financial records, manual expense entry, delayed invoicing, and limited access to accounting data by centralizing bank feeds, receipt capture, mileage tracking, reporting, and invoices in the cloud. Small business owners, bookkeepers, accountants, and remote finance teams benefit most from faster reconciliation, cleaner tax prep, and real-time cash-flow visibility. Answer based on 3523 reviews Overview ### Which roles and teams benefit most from QuickBooks Online? QuickBooks Online is most used by business owners, executives, and finance teams that need clear visibility into cash flow, expenses, and profitability. Office managers and operations leaders rely on it for invoicing, bill payments, payroll coordination, and daily bookkeeping, while accountants, bookkeepers, and controllers use it to manage reconciliations, reporting, and tax-ready records. Answer based on 7718 reviews Overview ### What company size and industries is QuickBooks Online built for? QuickBooks Online is used mainly by small businesses, which make up 90% of reviewers, and most often in Accounting at 11%. It serves freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities, with additional reviewer presence in Construction at 7% and Retail at 5%. Answer based on 8480 reviews Features and Usability ### What are the key features of QuickBooks Online? QuickBooks Online includes core accounting, invoicing, bank reconciliation, online payments, and financial reporting as its most-discussed features. Differentiators include bank feeds with transaction rules, recurring invoices, receipt and mileage tracking, and mobile access. Reviewers also highlight accountant collaboration and customizable reports for small-business bookkeeping. Answer based on 1641 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickBooks Online starts at $38/month for Simple Start, with Essentials at 75, Plus at 115, and Advanced at 275; a free trial is available. Reviewers say pricing is reasonable for small businesses, but costs can rise with higher tiers, added users, add-ons, and features like Projects in paid upgrades. Answer based on 1247 reviews Integrations ### Which third-party tools and platforms does QuickBooks Online integrate with? QuickBooks Online integrates with Microsoft Excel, QuickBooks Time, PayPal, Shopify, TurboTax Business, Stripe, WooCommerce, and Gusto, covering accounting, ecommerce, payroll, and payments. It also supports over 100 integrations, with additional connections including Zapier, BILL Accounts Payable & Receivable, Avalara, and BigCommerce. Answer based on 1119 reviews Getting Started and Support ### How easy is it to onboard and train a team on QuickBooks Online? QuickBooks Online is fairly quick to onboard for small teams and beginners, with many users learning basic tasks after a few sessions. Training is available through live online sessions, webinars, videos, and documentation. Nontechnical staff often pick up daily workflows quickly, while admins and users handling setup, customizations, or advanced accounting need more time. Answer based on 729 reviews Getting Started and Support ### What customer support options does QuickBooks Online offer, and how do users rate the experience? QuickBooks Online offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users describe support as mixed: many report helpful agents, quick resolutions, and strong self-service resources, while others cite long waits, outdated help articles, repeated escalations, and uneven expertise on more complex issues. Answer based on 1453 reviews Security ### How does QuickBooks Online handle data security and access control? QuickBooks Online uses secure cloud storage, secure logins, two-factor or multi-factor authentication, SSO, backups, audit trails, and role-based permissions so authorized users can access data from anywhere. Some reviewers still report hack concerns, lockouts, repeated authentication prompts, and access controls that can feel insufficiently granular. Answer based on 194 reviews ## Who uses QuickBooks Online? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive workflow 90% positive reviews out of 1413 Most reviewers indicate ease of use, highlighting intuitive navigation, helpful tutorials, and time-saving automation for daily tasks. Madeline R. Mechanical Engineer, 2 - 10 employees. "I only use it a few times a month, but when I do, it's simple and quick every time." High and rising subscription costs 55% negative reviews out of 832 Some reviewers feel pricing is steep, with frequent increases, costly add-ons, and limited features for lower-tier plans. David K. President, 11 - 50 employees. "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or annual email saying how they need to increase costs for whatever reason to justify it." Comprehensive remote accessibility features 96% positive reviews out of 642 Most reviewers describe remote access as essential, enabling seamless multi-device, multi-user collaboration from anywhere. Gena T. Owner, 1 employee. "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world." Frequent glitches and instability 70% negative reviews out of 614 Most reviewers report recurring bugs, system crashes, and unreliable updates, making troubleshooting and error resolution time-consuming. Kayla J. Director, 11 - 50 employees. "The glitches in the system, errors with loading, and a lot of occurrences when you cannot access the site." Robust expense management tools 90% positive reviews out of 452 Most reviewers find expense tracking efficient, with real-time syncing, receipt capture, and automated categorization simplifying finances. joseph A. ceo, 2 - 10 employees. "It made it simple for me to manage my business finances and track expenses." Slow performance and lag 72% negative reviews out of 376 Most reviewers describe performance and speed as problematic, citing slow load times, lags, and dependence on stable internet. Rick K. owner, 2 - 10 employees. "Its overall slow to switch between screens and you can't have multiple screens open like you can with the desktop version." ## Features AI summary Based on 11,280 Accounting reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Income & Balance Sheet** (**57%** of reviewers rated this feature as critical) - **Financial Reporting** (**52%**) - **General Ledger** (**51%**) QuickBooks Online supports all three of the features reviewers rate most important: **Income & Balance Sheet**, **Financial Reporting**, and **General Ledger**. Together, these capabilities help businesses track financial health, maintain accurate records, and review performance in detail, allowing teams to make informed decisions and manage day-to-day accounting with confidence. Income & Balance Sheet 4.5 (971) 72.09% of 971 reviewers that rated this feature as important or highly important QuickBooks Online offers easy generation of income statements and balance sheets, providing snapshots of profitability and financial health. Reviewers appreciate customizable, real-time reports, but some mention limited customization and occasional issues with data accuracy or formatting. General Ledger 4.4 (871) 54.54% of 871 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Expense Tracking 4.5 (1,325) 69.13% of 1325 reviewers that rated this feature as important or highly important With this capability, you can automatically sync, categorize, and track expenses in real time, including attaching receipts and integrating with banks, credit cards, Concur, and Bill.com. Reviewers appreciate the automation, detailed categorization, and time-saving integrations. Bank Reconciliation 4.4 (1,329) 65.39% of 1329 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Billing & Invoicing 4.4 (1,275) 61.33% of 1275 reviewers that rated this feature as important or highly important You get streamlined billing and invoicing with automated reminders, online payments, and integration with tools like ConnectBooster and Stripe. Reviewers appreciate the ease, speed, and customization, but some wish for more invoice template flexibility and better reminder controls. Financial Reporting 4.4 (1,306) 65.24% of 1306 reviewers that rated this feature as important or highly important This aspect gives you instant access to customizable reports like profit and loss, balance sheets, and cash flow. Reviewers indicate reports are easy to generate and share, though some want more customization options and note occasional discrepancies with accountant-prepared reports. QuickBooks Online 182 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 401(k) Tracking: Track 401(k) participant contributions and employer match - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Address Validation: Verifies and confirms the accuracy of an address - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Billing: Setup and send recurring or automated bills - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: You get streamlined billing and invoicing with automated reminders, online payments, and integration with tools like ConnectBooster and Stripe. Reviewers appreciate the ease, speed, and customization, but some wish for more invoice template flexibility and better reminder controls. - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Categorization/Grouping: Organize and group data or items based on various criteria - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check Printing: Print paychecks issued to confirm payment of wages or salary - Check Processing: Receive and deposit or issue and record check payments - Check Writing: Issue payments to third parties via checks - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Core Accounting: Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Exemption Management: Identify and track situations that legally reduce financial liability - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: With this capability, you can automatically sync, categorize, and track expenses in real time, including attaching receipts and integrating with banks, credit cards, Concur, and Bill.com. Reviewers appreciate the automation, detailed categorization, and time-saving integrations. - Financial Aid Management: Manage information and/or provide updates regarding student financial aid - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: This aspect gives you instant access to customizable reports like profit and loss, balance sheets, and cash flow. Reviewers indicate reports are easy to generate and share, though some want more customization options and note occasional discrepancies with accountant-prepared reports. - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Higher Education: Software designed for higher education organizations - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Nonprofits: Software specialized for non-profit organizations - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Religious Organizations: Primarily serving churches and religious organizations - For Small Businesses: Designed for small businesses - For Trucking Industry: Designed to be used by trucking businesses - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - Fund Management: Manage allocation and performance of financial assets - General Ledger: Centralized accounting record which tracks all financial transactions - Grant Management: Monitor application statuses, proposals and award funds - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Income & Balance Sheet: QuickBooks Online offers easy generation of income statements and balance sheets, providing snapshots of profitability and financial health. Reviewers appreciate customizable, real-time reports, but some mention limited customization and occasional issues with data accuracy or formatting. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: It helps you quickly create, customize, and send professional invoices, with options for branding, templates, and online payments. Users think invoice creation is intuitive and efficient, though some mention limited template customization and challenges with bulk or batch invoicing. - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Online Banking: Ability to manage transactions online with a mobile device or computer. - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payment Tracking: Track sent and received payments, invoices, and bills. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Progress Reports: Document and report the progress of ongoing projects - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring Invoicing: Generate recurring invoices - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Forms: Declaration of income made to tax authorities - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transaction Tracking: Track movement of transactions across accounts - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Value Added Tax (VAT): Goods and services tax - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.3 (7,519) 4.3 Based on 7,519 reviews ## Pricing Value for money 4.2 (6633) Free Trial [View pricing plan details](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/) Simple Start $38.00 Flat Rate,Per Month It includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors - Bill management Essentials $75.00 Flat Rate,Per Month It includes: - Connect 3 sales channels - Multiple currencies - Enter time - Enhanced reports Plus $115.00 Flat Rate,Per Month It includes: - Connect all sales channels - Inventory - Project profitability - Financial planning - Comprehensive reports Advanced $275.00 Flat Rate,Per Month It includes: - Auto-track fixed assets - Data sync with Excel - Employee expenses - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition - Powerful reports Value for money 4.2 (6,633) 4.2 Based on 6,633 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (6338) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (6,338) 4.0 Based on 6,338 reviews ## User reviews Overall rating 4.3 Based on 8,490 reviews Filter by rating 5(4813) 4(2486) 3(727) 2(196) 1(268) Mentioned topic Sorted by most recent JY Jeff Y. Owner Consumer Services ### "It's good but it is pricey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2026 Pros It has a ton of features but is actually very easy to use. Lots of training resources are available for you if you need help and support is pretty quick to get back to you. It pulls accurate reports and you can link in a bunch of other systems Cons The price is extremely high for the top plan. And you have to have the top plan in order to get some of the connections to actually work. That part is disapointing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zachary S. Physical Therapist Health, Wellness and Fitness ### "Easy to manage time and paychecks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 31, 2026 Overall it is useful for our business. We used to use paper timesheets and it was very time consuming and more difficult. Pros I like that I can manage my employees timecards and look at my paychecks in the same place easily. I also like that I can adjust my taxes and W4 easily when there is a change in household or some other type of change. There hasn't been any bugs or issues I've seen. Cons It seems to be a good price but I'm the manager so the owner is the one that pays and she does say the price seems to go up every year. Sometimes the email notifications go to my personal email even though my work email is the one set up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Allison D. Owner E-Learning ### "Multiple features." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 29, 2026 It's easy to use once set up and I recommend using the set up support offer once you connect and login. Pros For a person with no accounting background and little understanding of financial reporting I have found Quickbooks online relatively easy to use for me as a small business. It does what I need, that is invoicing, receive payment, links to my bank account, gives me reminders, allows me to enter receipts, and it has a mobile version. I also work in multiple currencies, a feature that is crucial to what I do. Cons The biggest problem I have is the price. It is a big system and can offer a great number of features and I think the price reflects that but for what I need it is too expensive and I possibly could find something smaller or revert to spreadsheets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM JASON M. manager Automotive ### "Does the job with fairly easy setup and help." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 28, 2026 Overall, I am somewhat satisfied with what it offers and the customization. Looking up or searching in QuickBooks is usually very good. Pros Intuitive, AI integration updates, but it's in the learning stage where most of my results are irrelevant. Fairly simple to set up basic needs. Once you are beyond the basics, you may have difficulties setting up invoices and reports in full custom form. However, there are still modification which can serve large portions of needs. Cons Things can be problematic with errors that don't go away after fixes. Sometimes basic Excel is more efficient, depending on what you require and what the government requires. Alternatives considered [Wealthbox](https://www.capterra.com/p/175666/Wealthbox/) [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reasons for choosing QuickBooks Online Ease of use and setup, support and past track record Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Stephen G. General Manager Consumer Services ### "QBO Provides what a business needs to operate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Overall a very good experience. Easy to navigate the different P&L's whether we are comparing current month vs previous month, or YoY, or YTD. Pros Easy to access, very little issues and solid financial reporting. I like the detailed reporting of each G/L Code and category. Cons I would like a little more flexibility with account set up. It may be more with our accounting, but it feels like I can be limited at times as to account setups. Switched from [TaxProof](https://www.capterra.com/p/219576/TaxProof/) Needed to upgrade to a software that could handle our growing business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tina R. CFO Accounting ### "Quickbooks Online Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 27, 2026 Over all it has been great. I have been using it since 2001. Overall it has been good. But I think they are trying to hard to please everyone. Pros The flexibility of QBO is great. Financial reporting is great and its a value for money spent on it. Ease of use is ok. Cons The complexity of it. It could be simpler. They have made it so complex that the simple things are hard to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bill L. Vice President of Sales and Operations Information Technology and Services ### "Convenient and reliable for all sizes of business " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 24, 2026 Overall, my experience with QuickBooks Online has been positive. I appreciate its convenience, accessibility, and helpful features, but I still prefer the desktop version for its functionality, workflow, and the way it handles certain tasks. The desktop version feels more familiar and efficient for my needs. Pros What I liked most about QuickBooks Online was its ease of use and accessibility. It made it simple to manage finances, track expenses, create invoices, and access important information from anywhere. The automation features and clear reporting tools helped save time and made staying organized much easier. Cons The subscription fees can add up, especially for small businesses or users who only need a limited set of features. Some essential tools and advanced functionality require higher-tier plans, which can make the overall cost feel less competitive. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) End of life for desktop support - we did not want to switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jay L. Worker Hospitality ### "Best Accounting Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2026 QuickBooks online has been very helpful for medium-sized businesses. The. Refit card and bank account syncing is a helpful feature. Pros QuickBooks online has cloud access and it integrates with many tools. I feel it is the best accounting platform. Cons QuickBooks has many features that cost extra. Subscription prices have gone up. Customer service can be hard to access. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andrew F. President Real Estate ### "Does what you want, and they'll listen to feedback too" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2026 Pros Fairly straightforward, being able to send invoices directly and provide direct access for the accountant to pull the reports needed for tax time. No need for me to send anything, it's all right there. I liked how I was able to find something available in the US that wasn't working in Canada, and their engineers actually dug into it and found a resolution. Big points to them for that. Cons QBO is fairly pricey for what it does. You'd think with the extra fees they have on payment processing etc, they'd lower the subscription tiers. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing QuickBooks Online Took the advice of my accountant + the payment processor I used only had one integration set up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. John B. Administrative Officer Construction ### "Quickbooks Online review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 22, 2026 I use this for a small building company, and must say the customer support is relatively good and as long as you stay on top of everything and enter it correctly then this software is more than sufficient for any smaller businesses. Pros It is relatively simple to use, and offers good value for money in comparison to the larger systems and software available. Cons It has limited usability, and not as many features as the full Quickbooks, or indeed some of the more established offerings. Importing for example, is not available on the online version Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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