--- title: "QuickBooks Online Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QuickBooks Online Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/" page_type: "product" language: "en" --- # QuickBooks Online Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Online ## What is QuickBooks Online? QuickBooks Online is the ideal solution for accounts payable professionals, providing powerful tools to streamline your payment processes. Trusted by over 7 million users worldwide, QuickBooks helps you manage & track expenses, and stay on top of your cash flow—all from one easy-to-use platform. Automate bill payments, track due dates, and manage multiple payment methods efficiently, all while staying organized. With real-time reporting, you can ensure accuracy and make data-driven decisions quickly. Enjoy the flexibility to work from anywhere and access your accounts with ease. You can also integrate QuickBooks Online with your existing systems to enhance your workflow. Best of all, try it free for 30 days and experience the benefits firsthand. ## What is QuickBooks Online used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Payroll](https://www.capterra.com/payroll-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 8,525 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 5% Pros & cons Intuitive and accessible interface Flexible multi-device remote access High and rising subscription costs Frequent glitches and unresolved errors Starting price $38 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - Construction Accounting / 2026 - Expense Report / 2026 - Financial Reporting / 2026 - Accounts Payable / 2025 - Accounts Receivable / 2025 - Budgeting / 2025 - Financial Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Online?[Manage this product listing](https://www.g2.com/products/quickbooks-online/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Online 4.3 (8,525) VS. [4.4 (3,325)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $38 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (7,759) Ease Of Use 4.4 (20,667) Value For Money 4.2 (6,667) Value For Money 4.2 (18,024) Customer Service 4.0 (6,372) Customer Service 4.0 (17,292) ## QuickBooks Online alternatives [4.2 (2,069)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (628)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) ## FAQs about QuickBooks Online Overview ### What problems does QuickBooks Online solve? QuickBooks Online solves scattered financial records, manual expense logging, delayed invoicing, and limited access to books by centralizing bank feeds, receipts, mileage, invoices, and reports in the cloud. Small business owners, bookkeepers, accountants, and remote finance teams use it to speed tax prep, improve cash-flow visibility, and reduce data entry. Answer based on 3527 reviews Overview ### Which roles and teams benefit most from QuickBooks Online? QuickBooks Online is most used by business owners, executives, and finance teams who need clear visibility into cash flow, expenses, and overall business performance. Office managers and operations leaders use it to handle invoicing, payroll, and vendor payments, while accountants, bookkeepers, and controllers support reconciliations, reporting, and tax-ready records. Answer based on 7754 reviews Overview ### What company size and industries is QuickBooks Online built for? QuickBooks Online is built mainly for small businesses, which make up 90% of reviewers, with accounting at 11% as the top industry. It serves freelancers, accountants, bookkeepers, CFOs, contractors, retailers, professional services, nonprofits, and charities, with additional use in construction at 7% and retail at 4%. Answer based on 8516 reviews Features and Usability ### What are the key features of QuickBooks Online? QuickBooks Online includes core accounting tools like general ledger, accounts payable and accounts receivable, plus invoicing, online payments, and bank reconciliation with bank feeds and transaction rules. Differentiating features include customizable reports, recurring invoices, receipt and mileage tracking, and cloud-based mobile access for accountants and small business teams. Answer based on 1643 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickBooks Online starts at $38/month for Simple Start, then Essentials costs 75, Plus 115, and Advanced 275, with a free trial available. Reviewers call the entry plan affordable, but note user caps by tier, pricier higher plans, and that some features or add-ons require upgrading. Answer based on 1248 reviews Integrations ### Which third-party tools and platforms does QuickBooks Online integrate with? QuickBooks Online integrates with Microsoft Excel, PayPal, Shopify, Stripe, WooCommerce, Gusto, and BILL Accounts Payable & Receivable, with QuickBooks Time also commonly connected for time tracking. It supports over 100 integrations overall, spanning ecommerce, payments, payroll, reporting, scheduling, tax, and workflow tools. Answer based on 1120 reviews Getting Started and Support ### How easy is it to onboard and train a team on QuickBooks Online? QuickBooks Online is fairly easy to onboard for beginners and small teams, with live online sessions, webinars, videos, and documentation available for training. Reviewers say nontechnical users can learn basic tasks quickly, while admins, accountants, and teams handling setup, customization, or migrations usually need more time to work through the learning curve. Answer based on 728 reviews Getting Started and Support ### What customer support options does QuickBooks Online offer, and how do users rate the experience? QuickBooks Online offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users describe support as mixed: many say agents are helpful, professional, and often resolve basic issues quickly, while others report long verification, slow responses, outdated help content, inconsistent expertise, and difficulty resolving complex problems. Answer based on 1455 reviews Security ### How does QuickBooks Online handle data security and access control? QuickBooks Online uses secure cloud storage, secure logins, two-factor or multi-factor authentication, SSO, backups, audit trails, and role-based permissions to protect financial data and control access. Reviewers also note limits in permission granularity, frequent authentication prompts, session timeouts, and occasional concerns around lockouts, fraud handling, or cloud-based exposure. Answer based on 194 reviews ## Who uses QuickBooks Online? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 90% positive reviews out of 1416 Most reviewers find ease of use valuable, highlighting straightforward navigation, helpful tutorials, and simplified daily tasks. Madeline R. Mechanical Engineer, 2 - 10 employees. "I only use it a few times a month, but when I do, it's simple and quick every time." High and rising subscription costs 55% negative reviews out of 846 Some reviewers say pricing is expensive, with frequent increases, costly add-ons, and limited features in lower-tier plans. David K. President, 11 - 50 employees. "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or annual email saying how they need to increase costs for whatever reason to justify it." Flexible multi-device remote access 96% positive reviews out of 644 Most users report remote access enables convenient, secure accounting from any device, supporting collaboration and remote work. Gena T. Owner, 1 employee. "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world." Frequent glitches and unresolved errors 70% negative reviews out of 615 Most reviewers indicate bugs and issues cause system crashes, data errors, and require lengthy, often ineffective support interactions. Kayla J. Director, 11 - 50 employees. "The glitches in the system, errors with loading, and a lot of occurrences when you cannot access the site." Comprehensive expense management tools 91% positive reviews out of 453 Most reviewers describe expense tracking as efficient, with automated bank syncing, receipt capture, and real-time categorization. Sydney L. Social Media Advertiser, 1 employee. "I like that I can do my accounting for my business easily from my phone and auto-categorize my expenses." Slow, internet-dependent performance 72% negative reviews out of 376 Most users comment performance and speed are hindered by slow load times, lag, and reliance on stable internet connections. Rick K. owner, 2 - 10 employees. "Its overall slow to switch between screens and you can't have multiple screens open like you can with the desktop version." ## Features AI summary Based on 11,413 Accounting reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Reporting/Analytics** (**58%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**58%**) - **Inventory Control** (**55%**) QuickBooks Online includes **Reporting/Analytics** and **Income & Balance Sheet**, giving finance teams visibility into business performance and a clear view of financial position. However, it does not include **Inventory Control**. Instead, it offers other highly rated capabilities such as **Invoice Processing** (**57%**), **Invoice Management** (**61%**), and **Tax Compliance** (**59%**), helping businesses manage billing, stay on top of tax requirements, and keep financial operations organized. Reporting/Analytics 4.5 (362) 74.03% of 362 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Income & Balance Sheet 4.5 (979) 72.32% of 979 reviewers that rated this feature as important or highly important QuickBooks Online offers easy generation of income statements and balance sheets, providing clear snapshots of financial health. Users think reports are customizable, accessible in real time, and helpful for decision-making. Some reviewers note formatting limitations and occasional issues with report accuracy or customization. Invoice Processing 4.4 (574) 67.42% of 574 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Management 4.5 (188) 61.70% of 188 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Tax Compliance 4.5 (405) 66.42% of 405 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Expense Tracking 4.4 (1,341) 69.43% of 1341 reviewers that rated this feature as important or highly important With this capability, you can automatically sync, categorize, and monitor expenses from bank and credit card accounts. Reviewers appreciate real-time tracking, receipt attachment, cloud access, and integrations with Concur, Bill.com, and Amazon. Some users mention occasional mislabeling and limited automation for complex needs. QuickBooks Online 184 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 401(k) Tracking: Track 401(k) participant contributions and employer match - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Address Validation: Verifies and confirms the accuracy of an address - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Billing: Setup and send recurring or automated bills - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: This aspect streamlines sending, tracking, and customizing invoices, supporting reminders, online payments, and recurring billing. Users think it saves time, integrates with ConnectBooster and Stripe, and is easy to use. Some reviewers want more invoice customization and better control over reminders. - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Categorization/Grouping: Organize and group data or items based on various criteria - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check Printing: Print paychecks issued to confirm payment of wages or salary - Check Processing: Receive and deposit or issue and record check payments - Check Writing: Issue payments to third parties via checks - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Core Accounting: Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Exemption Management: Identify and track situations that legally reduce financial liability - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: With this capability, you can automatically sync, categorize, and monitor expenses from bank and credit card accounts. Reviewers appreciate real-time tracking, receipt attachment, cloud access, and integrations with Concur, Bill.com, and Amazon. Some users mention occasional mislabeling and limited automation for complex needs. - Financial Aid Management: Manage information and/or provide updates regarding student financial aid - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: It gives you instant access to customizable financial reports like profit and loss, balance sheets, and cash flow. Reviewers appreciate the ease of generating, exporting, and sharing reports. Some users feel custom report options are limited and would like more advanced filtering or customization. - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Higher Education: Software designed for higher education organizations - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Nonprofits: Software specialized for non-profit organizations - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Religious Organizations: Primarily serving churches and religious organizations - For Small Businesses: Designed for small businesses - For Trucking Industry: Designed to be used by trucking businesses - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - Fund Management: Manage allocation and performance of financial assets - General Ledger: Centralized accounting record which tracks all financial transactions - Grant Management: Monitor application statuses, proposals and award funds - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Income & Balance Sheet: QuickBooks Online offers easy generation of income statements and balance sheets, providing clear snapshots of financial health. Users think reports are customizable, accessible in real time, and helpful for decision-making. Some reviewers note formatting limitations and occasional issues with report accuracy or customization. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: It helps you quickly create, customize, and send professional invoices with branding and sales tax options. Reviewers appreciate the intuitive setup, auto-filled details, and online payment links. Some users say customization is limited and batch processing or template flexibility could be improved. - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Online Banking: Ability to manage transactions online with a mobile device or computer. - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payment Tracking: Track sent and received payments, invoices, and bills. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Progress Reports: Document and report the progress of ongoing projects - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring Invoicing: Generate recurring invoices - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Forms: Declaration of income made to tax authorities - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transaction Tracking: Track movement of transactions across accounts - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Value Added Tax (VAT): Goods and services tax - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.3 (7,554) 4.3 Based on 7,554 reviews ## Pricing Value for money 4.2 (6667) Free Trial [View pricing plan details](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/) Simple Start $38.00 Flat Rate,Per Month It includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors - Bill management Essentials $75.00 Flat Rate,Per Month It includes: - Connect 3 sales channels - Multiple currencies - Enter time - Enhanced reports Plus $115.00 Flat Rate,Per Month It includes: - Connect all sales channels - Inventory - Project profitability - Financial planning - Comprehensive reports Advanced $275.00 Flat Rate,Per Month It includes: - Auto-track fixed assets - Data sync with Excel - Employee expenses - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition - Powerful reports Value for money 4.2 (6,667) 4.2 Based on 6,667 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (6372) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (6,372) 4.0 Based on 6,372 reviews ## User reviews Overall rating 4.3 Based on 8,525 reviews Filter by rating 5(4829) 4(2495) 3(731) 2(197) 1(273) Mentioned topic Sorted by most recent Allan Ricardo V. administrador Banking ### "Prático para organizar a rotina financeira da empresa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 Minha experiência com o QuickBooks Online é positiva. A plataforma ajuda a centralizar informações financeiras e reduzir a dependência de planilhas e controles manuais. É uma ferramenta útil para empresas que precisam acompanhar as finanças com mais organização e praticidade. Pros O QuickBooks Online facilita o controle financeiro e a organização das informações contábeis em um único lugar. Gosto principalmente da facilidade para acompanhar receitas, despesas e movimentações financeiras. Os relatórios também ajudam a ter uma visão mais clara da situação financeira do negócio. Cons Pode levar um pouco de tempo para entender todas as funcionalidades e configurar a ferramenta de acordo com as necessidades da empresa. Alguns recursos mais avançados também podem parecer complexos para usuários iniciantes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OM Office M. Office Manager Non-Profit Organization Management ### "Avoid Quickbooks Online" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 11, 2026 I will never use Quickbooks Online again. The transition from Quickbooks Desktop to Quickbooks Online was not seamless. There were issues from go. Pros It's ubiquitous, most know how to use it. We assumed it would be a seamless transition from Quickbooks Desktop to Quickbooks Online - not true. Two different products. Cons We are not ok with the forced connection to our bank account (or they would shut down payroll), nor the overstep of them Quickbooks paying our taxes. We have a trusted accountant/tax person & that is NOT Quickbooks role. What was a payment that should be part of our payroll taxes (that we have handled with our chosen vendor) showed up on our statements today as a payment to Intuit and not a tax payment. Quickbooks Online/Intuit is now merging with yet another company called Mineral where they are marketing HR to us and doing "Mineral Intelligence monitors your company profile.." thanking us for being a Mineral customer - we did not sign up for Mineral. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Parker W. Teacher Education Management ### "Makes Accounting Easier, But Takes Some Getting Used To" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2026 Overall, QuickBooks Online has been a solid tool for managing business finances. It helps keep everything organized and makes tasks like invoicing and expense tracking much easier. There is definitely a learning curve in the beginning, but once you get familiar with it, the software does a good job. It's not perfect, but it has saved me enough time to make it worth using. Pros QuickBooks Online has made it a lot easier to keep track of invoices, expenses, and overall business finances. I like that I can access everything from anywhere without needing to be at a specific computer. The dashboard is pretty easy to understand once you spend some time with it, and the reporting features save alot of time compared to doing things manually. Cons The monthly cost can add up, especially if you need extra features or multiple users. Some parts of the system feel more complicated than they need to be, and finding certain settings can be frustrating at times. There are also occasional updates that change where things are located, which can be annoying when your used to a certain workflow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Deborah E. Owner, Accounting, Administration Program Development ### "DON'T choose QBO" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 11, 2026 We have used QBO for 7 years and at first it wasn't too bad except that you were forced into QBO due to lack of support for the desktop version. The last couple years have a series of faulty updates. There are so many that I'll just list the most recent. Customizations were removed and no matter how many times I tried to reinstall them, they wouldn't save. When creating an invoice, a quarter of the work area has been replaced with a default settings box. There is no removing this box and it cramps your work area so that extra effort is required to choose your service date. Month before last, my invoices went out with a pay by CC option even though we don't accept payment by CC. When I googled how to fix this, the fix didn't work. This resulted in confusion and slow payments from our clients. This month, late invoices were sent out to all our late clients without any warning. I manually pick and choose which clients I wish to send these to as we have a payment understanding with many of our clients. Tax Rate has been added to every line of the invoice, even though it's reflected with the total, thus further reducing your invoice work area. Currently, I am unable to post a payment to a clients account that has multiple open invoices because as soon as I click in another field, it places the payment on a different invoice. I spent 3 1/2 hours on the phone two days ago trying to get this corrected. Despite IT having supposedly been watching my screen as I recreated the issue over and over and over, the issue still persists. Fields that used to prepopulate in expenses, so you don't have to fill in recurring accounts and descriptions every month, don't prepopulate anymore. The payment account that was set up for various venders is no longer defaulting to the payment method of my choice. Just another example of customizations being removed so that you can't rely on these settings. The first support person I spoke to 2 days ago tried to get me off the phone without correcting my issue. Upon my insistence, my issue was escalated to another dept. They were likewise unable to correct the issue, but IT was supposedly looking at it now and I should try the next morning. Well, sleeping on it did not correct the issue. The representative had scheduled a follow up call for yesterday at 1pm. That didn't happen. We did receive a call from QBO after work hours and during our evening meal, wanting to discuss our "merchant acct". We have never set up a merchant acct. The representative said it must have been created when one of our clients requested the payment method. How are our client's requests able to override our choice of payment method? You will need at least an extra part time employee to keep up with QBO's updates and errors. Pros It's faster than paper bookkeeping. It tracks sales tax. My CPA can connect in. I'm struggling to come up with Pros. Cons There is no consideration for the end user. Updates are frequent and without warning. These updates are riddled with errors and forced on you whether they are applicable or not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mike C. CFO Chemicals ### "Switched from QB Desktop to Online Version - HUGE Mistake" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 10, 2026 I switched from a desktop version of QB to the online version. HUGE mistake. The system crashes at least 3 times a day. Many times we can't even access QB and have to call for technical support. We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a "administrator" password that is too long to remember. I am in the process of finding an alternative accounting software program. If you have the desktop, keep it. If you're considering the online version . . . don't. Pros Online Version - Nothing. Any positives are heavily outweighed by the negatives. Desktop Version - Good program and was working perfectly, but we were required to switch to online version. Cons Crashes multiple times per day. Requires excessive calls for technical support for software glitches. Unable to access QB at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. owner Maritime ### "Slow, cumbersome, unreliable and the fees are climbing!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 September 5, 2026 Has degraded in performance more and more over time and just keeps getting more expensive. Harder to use and navigate. When I close a task it often jumps back to the home page instead of remaining in the task subset I was working on. The AI always categorizes sales tax items incorrectly. The sales tax calculation is often incorrect. Pros Access remotely on any device is nice, when it works. Cloud storage of my data is helpful. used to be easier to use, but not anymore. Cons Too many fees. Fees are too high for product performance. They even charge to allow you to take an ACH payment! THE AI features are useless and cause more problems and slow down our use of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Accounting ### "Solid accounting software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 4, 2026 Pros QuickBooks Online makes bookkeeping so much easier. I love how it connects to my bank accounts and automatically imports and categorizes transactions, saving me hours of manual work. The invoicing feature is professional and easy to customize, and clients can pay directly from the invoice. The mobile app is handy too, I can check my books from anywhere. Also integrates with tons of other tools I use. Cons Not much negative to say honestly. The monthly price keeps going up which is a bit annoying. Sometimes bank connections drop and you have to reconnect them. The learning curve can be steep if you're not familiar with accounting terms. Customer support can be hit or miss, but overall it gets the job done well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Madeline D. Executive Assistant Non-Profit Organization Management ### "Great experience with QuickBooks Online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 My experience with QuickBooks Online is always great and user-friendly. I enjoy having to do any accounting work in QuickBooks Online. Pros QuickBooks Online is very easy to use, easy to set up and great for financial reporting. I have never had a big issue that QuickBooks support couldn't fix for us. Cons A think that I do not like sometimes is that there are a lot of updates and things change so often. I know they are always trying to make things better, but sometimes it is a big change to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Construction ### "Great asset to your business " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 4, 2026 Pros The financial reporting is a great asset to any business. The software is also easy to navigate and use. Cons The least thing I liked about the software was the pricing. It was a bit more in depth than what I needed for my specific business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. K F. Developer Real Estate ### "Quickbooks review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2026 It was very positive. I was able to dump years of data into it and sort it out in a few days. It was an extremely useful tool. Pros I like the AI component. And they give you 1/2 off to test it to see if you like it. And I was able to generate all kinds of financial reports that looked professional. polished, etc. Cons It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help. I had to ask the AI the same question several times and by the time it understood my question my credits were up. I wish it had an easier way to extract pdf bank statements into quickbooks. Alternatives considered [Bookkeeper360](https://www.capterra.com/p/215737/Bookkeeper360/) Reasons for choosing QuickBooks Online Intro pricing was good and they offered an online bookkeeper to help for like 3 months so I could learn the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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