# Page 100 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 100 - Is QuickBooks Online the right Accounting solution for you? Explore 8439 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8439) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 100 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 2476-2500 of 8439 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jacqueline T. CSR Retail Used the software for: 6-12 months ### "quickbooks review" September 7, 2022 5.0 My overall experience with quickbooks software has been great and i strongly recommend it to anyone when asked about it, Pros My favorite thing about the quickbooks software is how user friendly it is. When I was first introduced to the software I was a little nervous I wouldnt know how to use it, but that fear was quickly thwarted once i actually used it and saw how easy it is to navigate Cons my only comment about this software would perhaps be the availability of customer service agents. Sometimes the wait time can be a little long. Review Source LR Larry R. certified public accountant Accounting Used the software for: 2+ years ### "QuickBooks online easy to process and manage payroll " January 11, 2023 4.0 Pros i like how i can look and there files and see how it was done to see if there was any mistakes. i don't personally use it but my employees do . Cons i haven't used it in a while but my employees it's not easy for them to spot mistakes. Review Source GP George P. Maintenance Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Extremely Effective Product " August 4, 2020 5.0 I started with the basic free issue and soon upgraded to the online version so invoices are done right in the field and it merges with my software so I can check and balance at night Pros Ease of using Ease of creating expenses and Invoices to customers Ease of drafting items in every category The simplicity of the product in every way Cons Some items you have to use the help to assist you, but overall I don't have any Cons. Have used for years and it gets better and easier to use. Reason for choosing QuickBooks Online This is all I know. I have used this with my two other businesses. Did research on this years ago and I believe Quickbooks had the best reviews and offered you much more than anyone else. Review Source Response from Intuit August 6, 2020 We appreciate you taking the time to let us know about your experience, George. We're happy to hear that you're able to easily keep track of income and expenses within the product. Feel free to visit the Community anytime you find that you're needing help. It's a great resource and allows you to interact with other members of the QuickBooks family. (https://community.intuit.com/) Wishing you well during this time of uncertainty! -Hannah, The QuickBooks Team. CK Clint K. General Manager Automotive Used the software for: 2+ years ### "Quickbooks Online" February 24, 2022 5.0 Overall Quickbooks is a good easy to use invoicing system for all levels of business. Pros I like how easy it is to use and keeping record of customer visits. Cons Quickbooks does not save your invoice while you're working on it unless you click save. Review Source LN Lorraine N. Virtual Assistant Accounting Used the software for: 2+ years ### "Great product and easy to use." July 18, 2022 5.0 Overall, I really enjoyed using this app. It was mostly easy to use and I like how the interface is laid out. Pros I really like that the customer can pay right from the invoice they receive. It is so slick and easy to use. Cons I found some topics difficult to find in the event I made a mistake. The answers were general and I needed more information. For example, do I select transfer or match or create credit... Review Source Response from Intuit July 20, 2022 We appreciate you taking a moment to write your review, Lorraine! It's wonderful to hear that QuickBooks has helped simplify and organize your day-to-day workflow! We hope you find the info listed here on categorizing and matching your transactions helpful: (https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/categorize-match-online-bank-transactions-online/L1bTafTz3\_US\_en\_US). If you run into any issues getting in touch with our chat support, please feel free to schedule a call-back from within your account by visiting the 'Help(?)' icon > 'Contact Us'. -Kristina, The QuickBooks Team VDM Victor Daniel M. Operations assistant Cosmetics Used the software for: Less than 6 months ### "Súper good but could be better" August 8, 2022 3.0 I can solve problems about invoicing and control of sell with QB Pros The most impact function is the invoices is super easy and friendly Cons I think some function about integration with Shopify could be better the experience between QB and Shopify Alternatives considered [Alegra POS](https://www.capterra.com/p/245895/Alegra-POS/)[Alegra](https://www.capterra.com/p/196363/Alegra-ERP/) Review Source Response from Intuit August 12, 2022 We appreciate you taking the time to write your review, Victor Daniel. If you're running into issues with your Shopify integration, please don't hesitate to reach out to our Technical Support Team through the Help (?) icon in-account, and they can troubleshoot with you from there. All the best! -Kristina, The QuickBooks Team Tammi O. Owner Financial Services Used the software for: 2+ years ### "Great product with several variable add ons" September 4, 2019 5.0 I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available Pros This software is very easy to use, I have used both for LLC and Self Employed versions and can customize to what the clients need. Running reports for various needs is quick and easy. Cons Depending on the version and add on service that you use the 1099 reporting was a little more expensive than another service I found in recent years, but overall not an outrageous amount at all. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing QuickBooks Online Quickbooks offered the features each of my clients needed and even had a module for the accountant while wave is better suited for simple bookkeeping. Review Source KM Kimberly M. Owner Computer Games Used the software for: 1-2 years ### "Very Convenient for Small Businesses" May 6, 2019 4.0 I really like the ability to use the system where ever I am. I tend to go to gaming conventions and sometimes need to access the account to make payments or submit invoices to collect payments for our Business 2 Business services. Since it is all online I can do this with ease by just logging in and I have access to my financials. QuickBooks Online Helps me run my business without all the hassles of using multiple services or systems. Pros • Easy to set up with templates that help you get started fast. • Automatically connects to your business checking for integrated payment solutions. • No messy software installations to deal with as the platform is online so you simply log in to an updated interface any time there is new features added. • You can integrate your Payroll from a 3rd party directly into your account. • Since it is always online you can access it from anywhere with a connection, you can even have multiple users with access on at the same time. Cons • The support is somewhat limited, and I have experienced delays in the help I needed from time to time but overall it is very workable and seems to be getting better. • The software interface is somewhat different for the online version than the desktop version so if you go from one to the other it will require an adjustment, but it is not terrible. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing QuickBooks Online I was familiar with the desktop version of QuickBooks and decided to give it a shot. Review Source sA samer A. president Tobacco Used the software for: 2+ years ### "Great system for our expanding business. " May 18, 2019 5.0 The top benefit is that we have all the information we need for every customer of ours right in one place. As well as how easy it is to add new items to our inventory and keep track of them as they come and go. Pros I like the user friendly design, you just follow the steps such as create a customer, create a sales order, create a purchase order for any items that you are out of stock in, receive your purchase order items so it updates your inventory, adjust all items in customer sales order accordingly, once these have been done you finalize the order and email the invoice to your customer. Once all these steps have been completed and you received payment from the customer you mark the order as paid, and that is it you are now finished. Cons I was kind of just thrown into using this software not knowing anything about it, so it was a little difficult to understand how it is meant to be used. I did not have a lot of spare time to play around with it at first, but once we did mess with it we found that it does actually do almost everything for you. Review Source Jason C. Accountant Accounting Used the software for: 6-12 months ### "Superb Online Accounting Software For Small Business'" October 23, 2022 5.0 I have found QuickBooks online to be a very useful tool for managing my finances. The price is reasonable, and the system has a lot of great features that keep everything in order. Pros The online version of QuickBooks is great for data entry. It's much faster than the desktop version, and it also has rules and auto entries that take the tedious parts of accounting off my plate so that I can focus on more valuable tasks. For example, lately we've been focusing on improving our reporting processes to make them more efficient and accurate. Cons It can be frustrating when you know how to fix a payroll issue, but have to call customer support instead. I understand that not everyone has the same level of understanding, but it would be helpful to be able to make the corrections myself. Review Source VM Virginia M. Owner Financial Services Used the software for: 2+ years ### "Simple and full service!" March 27, 2023 5.0 Allows me to stay on top of managing business cash flow in real time Pros Ease of learning to use and all the features available to business owners so that can do it all in one program. Cons Cost is expensive for wholesale and business owners. No consistency as it keeps going up every year Review Source Emilio G. Developer/Founder Computer Software Used the software for: 2+ years ### "Old Faithful" October 7, 2021 5.0 I have been using QuickBooks for a while now and it has overall been good. I use it for my freelaning programming business and also for my Amazon FBA business. It definitely needs integration with TurboTax which is owned by Intuit. It does a good job of orgnaizing my books. Pros I like how easy it was to get started and use for multiple use cases and businesses. It is obviously the gold standard, used by most accountants and bookkeepers. Cons The UI is a bit clunky, but has been getting bette over the years. I wish it integrated with TurboTax so I can easily file my taxes. It is also a bit pricey. Review Source AL Ansgar L. acupuncturist Medical Practice Used the software for: 2+ years ### "great accounting and payroll all in one " October 4, 2023 5.0 easy for payroll. Pros easy customer service, expenses are easy to categorize, customer service is helpful. Cons Difficult to use and where to categorize certain things. doing refunds to balance books is difficult. Review Source VR Verified Reviewer Help Desk Support Technician Computer Software Used the software for: 2+ years ### "Quickbooks Online" June 16, 2019 5.0 Pros Love that you can access your Quickbooks from anywhere you are and any device. It is super handy that you can scan and upload your receipts. I like that you can connect your bank to Quickbooks and have it update your debits and credits for you. Cons You have to have training. It does not make sense without it. Very confusing to try to figure out on your own. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) To make it easier to be able to record from anywhere, anytime. Review Source RK Rachana K. Student Computer Software Used the software for: 1-2 years ### "In love with Quickbooks" September 4, 2021 5.0 Pros It tracks my expenses, it is very helpful. Now, I can easily manage my money. It is very useful for individuals and other small scale industries who want to keep track of their accounts. It monitors all the transactions and have a record keeping. I really love the way it provides customizable templates according to the needs of the user. Cons It is expensive but its worthy. We need sometime to familiarize with the environment, how to use it. After you learned how to use it. It would be easy to manage it. Review Source MB Myles B. Evp Banking Used the software for: 1-2 years ### "Great accounting software" June 26, 2024 4.0 Pros Works well, integrates with most online banking. Cons Takes awhile to get to know and understand the system. Review Source RL Ruan L. Student Civil Engineering Used the software for: 2+ years ### "Our quickbook is very helpful to my business" October 10, 2022 5.0 It is very helpful app for my daily life because it helps me provide what i need everytime. This app is very recommended to all users. Pros Simple but effective, excellent client service, prompt assistance, and fantastic and practical intelligence features. Customers love how well the B2B platform works and enjoy it as well. Cons Only if we had known that from the beginning could we have saved ourselves from so much trouble. Review Source JG Justin G. Owner Information Technology and Services Used the software for: 1-2 years ### "QBO Highly recommended Great Software " May 22, 2024 5.0 Pros It's easy to use and to setup. Especially when creating invoices. I've been able to teach other employees how to use the software with no problems at all! Cons The software updates I believe should be more frequent. Reason for choosing QuickBooks Online QBO seemed to have the best reviews and fitted best with my company Review Source VR Verified Reviewer Wine and Spirits Used the software for: ### "Trade Gecko Review" June 2, 2015 4.0 I've been using Trade Gecko since November 2014. I sell wine wholesale and online (currently via shopify), and was looking for an inventory and sales management tool that would integrate with quickbooks or xero, that would allow me to track orders, most importantly when they have been packed and shipped. I chose Trade Gecko because of their focus on wholesale, and overall I've been pleased with the system. Pros Inventory management is very clear, easy to create and upload new products, and easy to track orders in progress. Customer service is quick and helpful, and they regularly add new and useful features like xero integration, and document templates. Cons Most of the cons are small issues that I would love to see improved but don't impact the overall usability. Page loading is sometimes slow. I would like to be able add tags to sales orders and invoices. Reports are a bit clumsy for me to understand as the search features are limited and it can be difficult to find what I want, though customer service is helpful in this regard. Some of the search and display functions could be improved (searches require exact match for SO049 rather than just 49 for example), and there's no feature to bulk export sales orders or invoices. However, all these things are not "make or break" and hopefully Trade Gecko will continue to add and improve as they have been doing. Review Source Response from Intuit June 3, 2015 We love our wine distributors as much as we love wine. So fear not, Monsieur, those features are getting worked on! I even reached out to your chief technology gecko and he says that most of those cons are being actively worked on so stay tuned! DM David M. President Hospital & Health Care Used the software for: 1-2 years ### "Quick and easy. Accessible from anywhere!" April 5, 2022 5.0 Overall, it's been a solid experience. It's easy to access and easy to handle. Some improvements to be made on the expense tracking front, but maybe it's because I'm not in it enough. Pros Super easy to access and easy and quick to switch between companies! Online access is the best. Cons Lagging inputs on expense tracking. This really needs to be adjusted. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Desktop Pro was too cumbersome and clunky. Cluttered and just not great to use. Expense tracking was difficult. No online access easily. No easy receipt scanning. Review Source NB NICHOLE B. Office Manager Mental Health Care Used the software for: 2+ years ### "Decent product for the price" May 18, 2021 4.0 Overall QB can get the job done but you will most likely have to chat or call someone to help customize specific features where I rather have the tools to do it myself. Pros I like that Quickbooks online has all the features a business needs to function. The payroll and A/P, A/R features are fairly easy to use. Cons QB seems to change the look of the site and move items to different locations frequently which can be frustrating when you log on and have to search for links. I wish you could make changes to checks and invoices easier. Lastly, I need to have vendors and clients with the same name as some of our people interchange and I have to add a middle initial to make that possible. Review Source VR Verified Reviewer Auditor Oil & Energy Used the software for: 1-2 years ### "Great software" May 15, 2019 5.0 Excellent, I have been recommending it to my peers Pros In addition to being an auditor, I am a small business owner. We use Quickbooks to manage every aspect of our business including Sales, inventory, Human Resource Management, whatever you need Quickbooks has it. What I like most of all is that there are builtin tutorials to guide you around the many aspects of the software. Cons Because there are so many aspects and usage of the software the learning curve can be steep, but once you get the hang of it, it all becomes a breeze. Review Source Response from Intuit May 16, 2019 Welcome to the Intuit family! No doubt, when you start using new software, there are learning curves. That's where we come in. You can message us on Facebook (Intuit QuickBooks) and Twitter (QBCares), we can be reached 7 days a week between the hours of 8 am and 10 pm EST (8-8 on weekends). Enjoy! Grant, The QuickBooks Team VR Verified Reviewer Sr Tax and Accounting Advisor Accounting Used the software for: 2+ years ### "Quickbooks Online" September 24, 2019 5.0 With QBO our clients are able to travel or go out and do their work and invoice and get paid from their mobile devices. They also have a direct connection to us the Accountant so that we can help when they have an issue or maybe they need us to run payroll etc. We also find that we can start tax planning earlier without asking the client for copies of their books and they can continue business as usual without any interruptions from us. Pros Ease of use and the ability to collaborate with my clients with out traveling or having to login to their computer. Having the system available in the cloud also provides safety for system crashes and the ability to work from multi locations as needed. Cons Unlike the Desktop version as the accountant I am not able to create a new client for my use with out paying anIt has some minor issues like keeping column widths Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Already had multi clients using the software. Review Source SL Sylvia L. Association Executive Non-Profit Organization Management Used the software for: 2+ years ### "Great Software" October 28, 2022 4.0 Love it!! Pros I enjoy all of the features. Takes a little getting use to but if you need help there is a help menu to assist with questions or call customer aupport. Cons Some items or reports can be hidden. You have to look around sometimes. Review Source DP Donna P. Retired Construction Used the software for: 2+ years ### "Small Business Friendly" December 9, 2020 4.0 I'm not very good with spreadsheets and QuickBooks made it so easy to keep up with payroll and inventory. Pretty much all I had to do was fill in the information where stated and QuickBooks did all the rest making sure that I had very professional documents. Pros If you run a small business or are self-employed, this is great to have. If you're like me and not great with spreadsheets, then this is what you need. Keeping track of things like payroll and inventory is a breeze. Cons The only reason that I didn't give this 5 stars is that I did have a few problems with the autocorrect. Sometimes it was hard to get it to recognize certain abbreviations that we used in our company. Review Source Similar Products Featured ## Related categories [Fund Accounting](https://www.capterra.com/fund-accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.