--- title: "Page 11 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 11 - Is QuickBooks Online the right Accounting solution for you? Explore 8555 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/reviews/?page=11" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- QuickBooks Online 4.3 (8541) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 11 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 251-275 of 8541 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bookkeeper-Administrator Used the software for: 1-3 years ### "Small Business User" November 10, 2025 5.0 QuickBooks Online has been a solid, all-around solution for our bookkeeping and payroll needs. It delivers good value for money given its reliability and the time it saves. Customer support has been responsive when needed, though we haven’t had to contact them often. The platform’s ease of use improves once you’re familiar with the layout. Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our financials, and we’ve had no major issues with performance or data integrity. Overall, QuickBooks Online has worked very well for us. Pros QuickBooks Online makes day-to-day accounting simple and reliable. It’s easy to navigate, integrates smoothly with payroll and banking, and keeps everything in one place. The cloud access is especially convenient — we can log in from anywhere and always have up-to-date numbers. Invoicing and reporting are clear and easy to customize, which saves time each month. Cons There’s a learning curve when setting up advanced features or reports, and occasional updates change the layout or move settings around. Some subscription tiers can feel pricey if you only use the basics. Review Source Director of Finance Used the software for: 1-3 years ### "QuickBooks Online Review" July 16, 2025 5.0 My overall experience with QuickBooks Online is very positive. It is easy to attach your bank accounts, reconcile transactions, and track your transactions for auditing purposes. Pros What I like most about QuickBooks Online is the ease of processing automatic payments and the accuracy of the bank transactions. QuickBooks Online is very easy to navigate. Cons I do not have a least thing that I liked about QuickBooks Online. QuickBooks Online is very efficient and accurate. I have used a lot of different accounting software products, and I would rate this above most. Review Source Owner Used the software for: 1-3 years ### "User-Friendly, integrated, but could use streamlining" July 3, 2025 4.0 QuickBooks online is generally user-friendly. The help desk is easy to contact and I feel confident that when I call them, I will speaking to someone in America whose accent I have no problems understanding. Pros QuickBooks Online syncs my bank accounts for real-time financial information and makes it easy to match transactions across accounts. Cons QuickBooks online frequently makes updates to the appearance and organization of the platform - just when you get used to the new update, it seems to change again. This results in disrupted work flow and loss of productivity while learning the new platform. Users should be given the option to use the updated layouts or keep the one they were previously using with NO changes. Additionally, changing which bank account is used for payroll funds/paycheck payments (for the company, not for the employee) is challenging. There are multiple settings that need to be updated, including one setting which is unknown to users (settings>payroll settings>accounting>sync to current QBO account). How would anyone know that needs to be updated to finalize the account change without calling the help desk? Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reasons for choosing QuickBooks Online I was already familiar with QuickBooks desktop and my CPA recommended QuickBooks Online because they were also familiar with it. Review Source Admin. Assistant Used the software for: 1-3 years ### "Online Quickbooks reports are the best" April 27, 2026 5.0 Program is great, the online is so much better than desktop. We love it. It’s faster, and I’ve you learn it, it’s easier to work with. Pros Financial reports are amazing. They make meetings so much easier. They are easier to sort, user friendly in breaking down the amounts and line items. Cons Customer service isn’t the best. Pile are pilot and friendly, but they lack the depth of knowledge needed to answer most questions. Review Source SK Sandrine K. Account Manager Used the software for: 3-5 years ### "A Comprehensive and Staggering Accounting Tool " July 21, 2025 5.0 Highly appreciate QuickBooks Online for revolutionized the way we manage our finances by making accounting easy ,accessible and automated. Pros I like most the way this tool has an ease of use and implementation.Offer detailed and customizable reports that help in good decision making.Automate invoicing and bill payments which ensure tasks are done consistently and reduce human errors. Has a friendly mobile app. Easy to track both expenses and income. Cons I feel that the pricing is a little high for someone just starting out or working independently.Like some features I wanted to try were only available on higher plans Review Source Soner Matt H. CEO Used the software for: 1-3 years ### "PONS Quickbooks review " February 23, 2026 4.0 We like it, especially in the early stages, it is very goo,d and compared to other platforms, it is more affordable Pros Set up is very easy, and the menu and dashboard are pretty easy to navigate. The integrations with 3rd party application is one click, reporting features are very good and easy to understand Cons It is not easy to integrate with international applications. Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months Review Source General Manager Used the software for: 1-3 years ### "Quickbooks Online " October 13, 2025 1.0 It's constantly being changed, seemingly just for the sake of change and not to actually improve the user experiance. The interface is not user friendly. It lacks many features that I was used to having with Quickbooks Pro Desktop. It's glitchy and unreliable at times. Iv'e been using different versions of Quickbooks for my business for a decade and I'm now looking to move away from Quickbooks because of the changes. Pros It's an online software, so available from any device with a browser. It's a fairly common software, so 3rd party support is fairly readily available. Cons The constant changes. The user interface. The lack of features that I was used to having with Quickbooks Pro Desktop. The slow performance, even with fast internet. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing QuickBooks Online I had many years of experience with Quickbooks. Review Source Daycare Owner Used the software for: 1-3 years ### "QuickBooks is the best choice for small businesses!" June 9, 2026 5.0 Excellent! I was new to tracking payments, invoices, and information for taxes and it helped do it all and learn a lot. Pros Using QuickBooks for my first small business was the best choice. It’s easy for anyone to use and at a great price. Cons It really had everything I needed. I wish there was a way to make the dashboard less overwhelming. Maybe by deselecting features you don’t use. Review Source Director of Admin and Finance Used the software for: 3-5 years ### "Quickbooks Online - Necessary for our business" July 16, 2025 4.0 Overall, Quickbooks online has helped our business in various locations take payments and remote workers can easily access the account with designated permissions. It is easy to create new users and give them access to what they need. We like Payroll that goes along with Quickbooks Online as well. Pros It's easy to use. I love how the transactions flow into their automatically and are easy to categorize for bookkeeping. Reports are easy to pull. Customer service is good. They really do seem to care and try and help, but there have been times it takes awhile as they have to continually put me on hold to check with others on solving the issue. Cons The occasional issue or glitch with credit card batch transactions not matching up, and there not being a great way to fix it. For the most part, it functions well and most beginners can be able to do quite a bit of work using the software. Switched from Needed remote access from multiple locations. Review Source Admin Used the software for: 3-5 years ### "Payroll Services" October 5, 2026 5.0 Customer service is great. I had an issue and it was solved very quickly. It's also good for Financial Reporting and Invoicing. It makes my life easier. Pros It is very easy to learn and easy to teach others how to use. I use it weekly for payroll for my staff Cons Sometimes when I clock out at 12pm-12:30pm it says 29 or 31 minutes which would be invalid. but otherwise it's worth your money. Review Source Rachel L. COO Used the software for: 1-3 years ### "Easy to use and inexpensive" December 1, 2025 5.0 It has been great - it's inexpensive and easy to use for a non-accountant. I also use invoicing quite a bit. Pros Very easy to use, not very expensive for all the functionality we receive. It does a good job of categorizing everything and helping me understand our spend. It also integrates with all of our other software. Cons There isn't much I don't like - it's not the easiest to use to do more complex accounting (ie deferred costs or accrued expenses). Alternatives considered [Inkle](https://www.capterra.com/p/10008761/Inkle/) Reasons for choosing QuickBooks Online It has the least amount of bugs, most tried and tested. Review Source Jack I. IT Consultant Used the software for: 3-5 years ### "Feature-rich, easy and simple to use" October 28, 2025 5.0 Generally my experience is overwhelmingly positive. Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with. Pros Simple to understand, feature rich and great integrations. The quickbooks platform is easy to navigate and use and makes it easy to be able to search for transactions and report on financial data with ease. Accepting payments and producing invoices is really easy. Cons Payroll specifically can be confusing and could be simplified. The layout is confusing and there is not enough help tips to understand each option. This could be made simpler with a wizard or something. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing QuickBooks Online Quickbooks looked a lot easier to understand and use, i started a trial first to test features and ended up staying with it. Review Source Owner Used the software for: 3-5 years ### "Time Saver" April 7, 2026 5.0 I have used Quickbooks online for close to 10 years and it has been great for my business. Originally I used it to track expenses as well as bill my clients and now I use it for those things as well as to gather important tax reports needed. Pros Quickbooks online is reasonably priced, is fairly easy to use even for someone who does not have financial background. Cons There is not really a lot I do not like about Quickbooks Online. It is user friendly and does not really have a lot of bugs and issues that I have dealt with. Review Source Co-President Used the software for: 3-5 years ### "Long time user " April 10, 2026 4.0 Overall I have been using it for years and it has good value for the price. My accountant can also log in to my account and see what he needs to file my tax returns. Pros Quickbooks online makes creating a profit and loss statement very easy, even if you have zero accounting experience. Cons QuickBooks is constantly updating it’s dashboard/interface I wish it would just stab the same it can make it hard to locate tabs that you are used to using. Switched from [Wavess](https://www.capterra.com/p/10031892/Wavess/) More features available, most needed are the profit and loss reports Review Source Owner Used the software for: 3-5 years ### "A must have for small business owners." December 17, 2025 5.0 All in all I am very happy with QBO, have used it for over 5 years now and have no intention of moving to another platform. Pros QBO has been a game changer in my small business. It's relatively easy to use and a good value for what you get. Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and allows me to synchronize my CRM platform to it to keep everything neat and tidy with my financial reports. Cons One thing that is a bit of a hiccup at times is when QBO is trying to synchronize with my bank to reconcile my account. Though this may be an issue with my bank and not QBO, the issue does still arise. Review Source Director Used the software for: 3-5 years ### "Don't use them" November 18, 2025 1.0 Pros I lost over $3,000. It was a better system when it was a desktop but when they moved to online it became very glitchy and have had problems with it. Cons It has glitches in the system but a big one that just happened made me loose $3,000 because of that glitch. I sent videos and pictures to Quickbooks help line and they tried to blame it on my network but it is all online so if there is a network issue then you can't see anything. The video I sent shows the glitch on their system and they won't take ownership of it. Review Source Owner Used the software for: 1-3 years ### "Small business owner finds it very useful after learning how it works" March 27, 2026 4.0 After I learned the basics, I was able to update the information that was already in the system. It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and movements. Pros QuickBooks was perfect for me, a small business owner in need to organize all the business transactions in a way that lets me set up customized categories and have clear separation of cards and bank accounts. It also imported the information very quick into the system. Cons It was a bit difficult to understand without the proper guidance. I had to hire some freelancers in order for them to explain to mw the basic steps and how to go through the platform. Review Source Amir N. Controller Used the software for: Less than 1 year ### "Accountants Review" December 15, 2025 4.0 The overall experience with the QuickBooks online is good. Bank reconciliations and customer invoicing is easy to navigate. Pros QuickBooks online is very easy, user-friendly accounting software, good even for the non-accounting professional. The software has capabilities to sync with the bank accounts and credit cards for easy tracking of accounts Cons The software online upgradation without intimating the customer. The software udation should be first confirmed & consent must be obtained from the customer Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) QuickBooks online is easy to use even if the person has not good understanding of accounting concepts Review Source Sharon S. Receptionist Used the software for: 3-5 years ### "Nice software " October 8, 2025 4.0 Fairly easy transition from desktop to online. Nice that you can give access to others, but need permission first. Pros I like that when you click on a topic there are others to choose from to see exactly where you want to place customers or track expenses. Also shows a monthly report on how your business is doing. Fairly easy site to navigate. Cons Stop making changes to main screen. I feel like they are always trying to improve, which is great but it seems like like the try to make many improvements. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing QuickBooks Online Easy to blend both into our business . Like that they were familiar with each other and how they worked Review Source General contractor Used the software for: 1-3 years ### "Great, easy to use software" April 13, 2026 5.0 Pros Quickbooks Online is a fantastic resource and great for businesses of all sizes. The bookkeeping, invoicing and financial reporting are incredibly easy to use and make the year end processes seamless. Cons The frequent new updates are frustrating as we only just get started and then the format changes quickly. Review Source Account Manager Used the software for: 1-3 years ### "Quickbooks Rocks" October 7, 2026 5.0 Overall I would say that I have enjoyed using quickbooks! It has made things easier and the only knock is getting touch with the right person. Pros The access they give you is something I really like. I also think it is very easy to use and that makes it a good fit. Cons Sometimes I feel as if we can’t get answers or we get put on hold whenever we call. There has been several times we have been passed from one person to another and sat on hold for awhile. Review Source Care.com Used the software for: 1-3 years ### "QuickBooks Online" February 4, 2026 5.0 QuickBooks Online has been a reliable tool for managing day-to-day accounting tasks. It helps me keep a clear overview of expenses, invoices, and cash flow without spending too much time digging through reports. Pros The dashboard is intuitive and makes it easy to track financial performance at a glance. Invoicing and expense categorization are straightforward, and integrations with other tools save time during monthly close. Cons When data volumes grow, some reports can feel a bit slow to load. Customizing reports beyond standard templates could also be more flexible. Review Source Operations Used the software for: 1-3 years ### "QBO - Growing with You in each stage of your business" April 28, 2026 5.0 Very good experience. I like the tiers available so I can change as my business grows and changes. We started at one tier, downgraded, and we are about to upgrade again due to changing operational needs. Pros The value for the money. Customer support. Financial reporting options. Ease of use. I never really experience bugs and issues. It's easy to use. I use it for invoicing. Excited to try time tracking and attendance features. Cons I do not have much to add on this one. There is a learning curve but it is worth it. I will get certified soon. Review Source Administrator Used the software for: 3-5 years ### "Overall a great software" November 18, 2025 3.0 Overall QB is a great software. It seems that sometimes it can get a bit confusing. Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help but it should just be a quick linking of payments but they refuse to help me Pros I like the ease of having all of my business accounts in one place and how easily it is to categorize my expenses. The reports are also a great asset to the company. Cons At times it can be confusing on how to categorize something and when you reach out to support they are not always that knowledge able. I have done a lot of chats throughout the years and my biggest complaint is them trying to sell me on additional items and not help with the actual issue. Also, have had issues with my accounts linking. Review Source Rebekah M. Bookkeeper Used the software for: 3-5 years ### "Great accounting tool" March 26, 2026 5.0 It’s easy to use and track all your accounting needs and if you do have any problems customer support is very helpful Pros I like the setup of quickbooks online, I think the layout is very easy to use and manage for all my needs. Cons I would like reports to have more filters and be able to customize the layout better would be very helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.