# Page 14 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is QuickBooks Online the right Accounting solution for you? Explore 8451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8451) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 14 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 326-350 of 8451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jS joyelle S. accounting admin Accounting Used the software for: 2+ years ### "Great product" November 17, 2025 4.0 Pros easy to use, integrates well with lots of products. easy to set up banks and get reports, lots of functionality Cons glitches out and shuts down randomly with no warning and no error message as to why. can be very slow at times Review Source AR Andrew R. Operations Logistics and Supply Chain Used the software for: 6-12 months ### "Fair Review of QB online" November 14, 2025 3.0 I would say QB online is great for its ease of use, cloud accessibility, and automation features like bank syncing and recurring invoices. However, it is lacks for its cost, particularly for advanced features, and for limitations in reporting and customization compared to the desktop version. I would say it's a top choice for small businesses, but at times you will face glitches and slow load times. 3/5 Pros Ease of use and user friendly interface. Cloud based access (Anytime, anywhere). Automatic bank feeds. Real-time collaboration. Automatic backups and updates. Cons QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools. There are limitations on the number of users and file sizes, which can be problematic as a business grows. Review Source SB Savannah B. Owner operator Consumer Goods Used the software for: 2+ years ### "Standing By the Integration Features in Quickbooks Online Software" January 19, 2025 5.0 Overall, From beginning to end, and with out a doubt, i highly recommend quickbooks online to both business owners or just someone looking to make filing their taxes a little more simple come tax time; by utilizing a software that really covers it all. I regret not one payment made to this software. As a subscription/account holder I get what i need and then some, making the values of the software over what you pay for the service. I definently feel as though i get my moneys worth out of this program. This software features multiple ways of connecting a helping hand towards other business matters or personal finance organization, which is great for my circumstance. A wonderful software, ease of access, comfort/peace of mind granted through the integration features offered through, and in connection to this software. I highly rate Quickbooks online, and after years of use have consistently recommended this software to collegues, friends, and family. Pros As for my personal experience with quickbooks online, I have rated this software highly. As there are several diverse atributes to my liking, one that stands out the most for me is the integration feature. As a business owner this feature has been optimal for my use in the office and for my personal financing. I have integrated my CRM software with my quickbooks online account, which eliviates so much time and grants the ease of knowing record is being kept of my customer relations as needed. I have integrated that of each of my banking accounts, both business and personal, and have not a single complaint thus far. This is of years worth of continued use with the software. I am a paid subscriber with quickbooks online. I am billed monthly for the subscription. Ive used quickbooks online for approximately 4 years, and will continue on as a very pleased customer. Cons As for what i care for the least about quickbooks online is something very managable, for it came with feasible solution. When i first began with the software it did take some getting used to. I am technologically advanced in both system softwares and application softwares. So, in knowing that, and going in equipt with the basic foundation or fundamentals in operation i feel the software might could use a bit more user friendly features or functions that target the ones going into a software that doesnt have these to their advantage, for say. Review Source RM Rebecca M. manager Alternative Medicine Used the software for: 1-2 years ### "Quickbooks review" November 4, 2025 5.0 My overall experience with QuickBooks online has been really great, I really dont have much negative to say Pros It so easy to use, I have used it for many years and I wont do work with out it, it has def changed my job Cons I wish quickbooks online how a way to talk with my customers and be able to run payments through the online portal Review Source KH Kathy H. Project Manager Computer Software Used the software for: 2+ years ### "Quickbooks Online provides all I need!" October 20, 2025 5.0 It has been a great experience using Quickbooks Online. Everything I need is there at my fingertips. Pros This program is very comprehensive and easy to use. Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients. Cons I sometimes have problems with transactions automatically going to improper account rather than giving me a choice. Review Source CH Carl H. L and D consultant Automotive Used the software for: 6-12 months ### "great system to track where your loosing money or identify where you can invest" November 6, 2025 5.0 really good system- makes paying staff extremely easy love the fact you can track almost every aspect of you P&L\`s and not have to worry as much about self assessment either Pros The ease of use- set it up and you can leave it to automate love the main dashboard, a great way to track expenditures Cons misses some detail when looking at outgoings- if it was itemisable (which if it is I havent figured out) you could see and reduce larger costs Review Source BF Bill F. Founder Design Used the software for: 2+ years ### "A solid program" July 28, 2025 4.0 It has been good. No major issues or holdups and the program have minimal if any downtime. We have not run into it. Pros Its ability to quickly show me financial documents and have the ability to make real time decisions. Cons It does not integrate with the software we use so we find ourselves having to enter data more than one time Review Source VO Vincent O. VP Accounting Used the software for: 1-2 years ### "Quickbooks Online" September 25, 2025 4.0 Overall, it is a very good software, but in my opinion, it isn't geared towards small business use or start-ups. Pros Very in-depth, covers many aspects of the business's requirements and offers many functional operational functions. Cons It can be very complicated to set up and to use. Has too much for small businesses. This doesn't flow as easily as it should. Review Source BM Becky M. HR Department Manager Construction Used the software for: 1-2 years ### "Up To Date Data" December 5, 2025 5.0 Easy to access, easy to use and update. I frequently need to access prior years of data and it at my fingertips whenever I need it. Pros Love quickbooks online. Several office staff members need to have access to employee paychecks for accounting purposes. Cons The office staff can easily access up to date data for employees for real time up to date information. Review Source Olasile A. Product Manager Computer Software Used the software for: Less than 6 months ### "QB helps streamline my business reporting" March 19, 2026 4.0 Overall I enjoy using QB online and without it, I'll have to integrate 3 or 4 more tools for my business accounting tasks Pros QB Online gives a me unified interface to manage billing, invoices, track expenses and generate customized reports and dashboards for my agency business Cons Sometimes there are certain workflows that are still not easy to setup in the platform mainly because of additional steps needed to convert or prepare data in certain formats Review Source TW Tisha W. Health Services Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Cloud based is best" January 29, 2026 4.0 QuickBooks is reliable and well-designed for long-term productivity. It helps automate a lot of bookkeeping without spending hours doing it. Pros QuickBooks’s capabilities to sync with bank accounts and credit cards, and user-Friendly layout are best-in-class. Cons Some advanced features and settings are only available on The Desktop, but the online is still fast and reliable. Review Source TH Trisha H. Owner Veterinary Used the software for: 2+ years ### "Highly recommended " March 15, 2026 5.0 I have used it for many years and I have found it to be extremely helpful and intuitive. QuickBooks has evolved nicely and allows me to use the same program for many different things. Pros It is very helpful and the guidance is very useful. I found that even though I am fairly knowledgeable Quickbooks still helps to make sure I do not forget anything. Cons There is not much that I do not like, however if I have to pick something It would be that it isn't always easy to jump around in the program. Review Source VH Vickie H. Office Clerk Museums and Institutions Used the software for: 2+ years ### "Thank you QuickBooks!" May 21, 2025 5.0 QuickBooks has been a great service to use for our small business. QuickBooks website is easy to navigate. Pros QuickBooks has made my job so much easier. My boss trained me on using QuickBooks back in 2006. Overall great. Cons I had a few hiccups trying to reach out to a customer service representative. The issues were finally resolved. Review Source JO John O. Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "My Insight of QuickBooks Online" January 9, 2025 5.0 Automating repetitive accounting tasks mainly recurring billing and invoicing. Pros QuickBooks Online saves time by automating over 87% of manual accounting tasks such as AP, AR and GL. Cons I have never experienced even a slight drawback when using QBO. Review Source AS Alexis S. Managing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "QBO is indispensable tool for your growth in business! " May 5, 2025 5.0 Robust platform allowing you the perspectives required to make informed decisions. QBO, is a a necessary software for every business owner aiming to analyze, forecast and prepare for expansion Pros Ease of use; intuitive interface and excellent Help topics, to guide you throughout every facet of the portal interaction. This accounting software is a must for beginners, intermediate - and even professionals, that look to keep their books in order - and project business growth. Cons Dashboard shortcuts are not where you would like them to be. Not sure how to move/add them. Review Source KK Kathryn K. Founder Mental Health Care Used the software for: 2+ years ### "Quickbooks Review" March 4, 2025 4.0 We are still using it, until we can find something better. Pros Easy to integrate with our bank account, easy to match transactions, and easy to set-up categories. Cons The invoicing and billing features do not provide enough individuality for medical billing. Review Source KL Kyle L. President Capital Markets Used the software for: 6-12 months ### "Great tool and good pricing" June 9, 2025 5.0 Pros I like the support they offer when setting up and the compatibility they have with so many other tools. I also like they have a nice looking platform. Cons I would say the platform could be set up to look and feel a little more simpler over all. Although it looks good, it could be more economical in how the UI is. Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing QuickBooks Online QB just had more to offer where as others didn't have the features I needed Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Because Xero kept hiking the price extraordinarily Review Source NA Nina A. Proprietor Hospital & Health Care Used the software for: 1-2 years ### "Con artists - will refuse to address issues and refund" April 24, 2025 1.0 Terrible - has been nothing but a waste of time and money. Pros Initially simple to use but once issues arose they refused to address them and took over 6 months to acknowledge them and have still billed me for the inconvenience. Haven’t been able to use their system for over 6 months and used MYOB instead and they still claim they aren’t at fault despite not rectifying it 6 months ago. Cons Wasted 6 months+ telling me a fox was coming. Still unresolved and now fighting for a full refund since not a single invoice or transaction has been synced by QuickBooks. Avoid at all costs! Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Ease of use initially. I very quickly grew to regret it as their call centre are a nightmare to deal with. Review Source MD Melissa D. Patient coordinator Consumer Services Used the software for: 1-2 years ### "The key to success is organization " May 30, 2025 5.0 Love it and wish we had at my current workplace. Would also love if it would simply integrate with medical software. Pros How organized this product makes a business. From organizing products and vendors, to paying invoices and employees. Cons Probably the lack of customization for the overall interface. It would be nice to modify fonts and colors throughout the software not just receipt/invoice layout and product photos. Review Source TM Terry M. manager Restaurants Used the software for: 2+ years ### "Work from anywhere" April 4, 2026 4.0 Very easy to use having transition to one computer the flexibility has improved use of ease and allowed for less time in office Pros Multiple user is a great feature not being tied to the office computer can review it anywhere . I helps manage business remotely Cons Sometime it can be slow to load . Setting up new GL accounts can be difficult writing checks remote is hard as well. Review Source NS Natalie S. Senior immigration Advisor International Trade and Development Used the software for: 6-12 months ### "QuickBooks online is flexible" December 10, 2025 5.0 Pros QuickBooks online flexibly integrates with payment methods and it's easy to use for invoicing. It's supports automations in data exchange. Cons QuickBooks online is somehow complex during the setup process but later after initial setup its easy yo operate. Review Source KD Koddi D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Pricey but worth it!" June 30, 2025 5.0 Simply setup. Easy to use. And I can access the data I need on the go without having to track down a finance team member. Pros I like that it was easy fonuse and simple to setup. Also with my stacked schedule, I love that I dont have to hunt around for info - everything I need to know is in the app! Cons What I least liked was the price although I ended up opting for the annual subscription. There are cheaper options but none of them checked all my boxes. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing QuickBooks Online Quickbooks had solutions for all the areas I needed to support in my business. Review Source MT Mark T. President Health, Wellness and Fitness Used the software for: 2+ years ### "QuickBooks Online use in an Aesthetics business." April 4, 2025 5.0 I would never use another product for a small business. Once you learn, it saves money with your tax professional as they can easily pull data and reports to best assist as the year progresses. Pros Simple to use, integrates with CPA access, Can memorize transactions that are used monthly, great dashboard for reports and customizing screen to get to most used features. Cons When a beginner need assistance on correctly categorizing transaction without the assistance of a CPA or a Bookkeeper. Once learned it is better, but at first lots to learn for a small business. The QuickBooks community helps a lot but help files could be better Review Source BM Benjamin M. Owner Inspector Real Estate Used the software for: 1-2 years ### "Simple Easy to Use Accounting Program" June 5, 2025 5.0 I went from OMG how do I do all this accounting stuff correctly to "I got this" quickly. I decided to try this out before hiring an accountant to see if I could do it. Love the simplicity of it but beware if you are the kind of person that skips directions and tutorials. Take the time to learn how to use it before starting and enjoy feeling like you are an accountant. Pros I was amazed and how user friendly the product was. Very easy to set up with the simple step by step instructions. Follow the tutorial and you will be an expert in no time. Cons I'm racking my brain to answer this question. I can't think of anything that I would consider a "con" about the software. Seems they have already worked out all the kinks to make it work very well. Review Source CL Chris L. General Manager Construction Used the software for: 6-12 months ### "Smooth Transition from Desktop" March 17, 2025 5.0 It's been positive thus far. We've been on Online for about 6 months now and don't have any problems. Pros The transition from Desktop to Online was way easier than I anticipated it to be. The biggest factor was being able to have more users than we did before for a very similar cost. Cons There's nothing that I can say I dislike at this point. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Lower cost alternative that syncs with our CRM easier. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.