# Page 16 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is QuickBooks Online the right Accounting solution for you? Explore 8451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8451) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 16 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 376-400 of 8451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ST Shubham T. Senior associate finance and accounts Financial Services Used the software for: 2+ years ### "QBO- A smart accounting software " April 28, 2025 5.0 It's awesome experience till now for the accounting purposes,it financial features is quite awesome and have very easy for comparative reports Pros Its implementation feature It's Financial customisation feature It's comparative report sections and trend analysis features. Cons Its Inventory management features It's very hard to use Quick books online in Property management companies Very hard to use in NPO accounting Review Source OR Olivia R. Consulting VP of Finance Financial Services Used the software for: 2+ years ### "QBO Efficiency" July 25, 2025 4.0 Pros QBO is great for having a singular platform across multiple clients--creating efficiencies for my team's month-end close process. Cons Some of the newer formatting of reports that has been rolled out feels clunky, or done without much actual benefit. Review Source kW kevral W. Owner Construction Used the software for: 1-2 years ### "Happy client" September 12, 2025 5.0 Its great no complaints support is good from the quickbood team if there is any issue and im happy with the services im getting. Pros I have been using QuickBooks for a while now for my business and it is definitely a great value for my money And keeping track of everything. Ease reporting taxes and payroll. Cons I have one issue when I was connecting QuickBooks to the bank. It was giving some issues each time I try to merge them together. Review Source Jennifer R. CEO and Founder Accounting Used the software for: 2+ years ### "Good for those who have several accounting clients." December 24, 2024 4.0 My experience is pretty good as I use it for about 40 clients. It is better priced that other accounting systems, but the have price increases often. I do not like that they attempt to offer their accounting services to my accounting clients. Pros I love the convenience. I can work from anywhere in the world. Cons The system is a little expense and glitchy a times. Alternatives considered [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online QB pricing and need for centralized processes. Workflow management. Review Source WT Walterson T. Therapist Accounting Used the software for: 1-2 years ### "Clinical Counselor" September 28, 2025 5.0 Overall a positive experience with Quickbooks, and I would HIGHLY recommend it to anyone who needs software to handle financial tasks and responsibilities Pros I like most that it allows me to stay organized and on top of my financials, as well as reporting and administrative tasks Cons I wish it was a little more user friendly; specifically with regards to initial setup of account. It would allow for smoother workflow Review Source VR Verified Reviewer Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "Limited bulk actions, but otherwise easy to use " April 15, 2026 4.0 Pros Work with clients who use Quickbooks and help manage their platform. It was easy to use and intuitive for someone who hasn't gone through any training on how to use the dashboard. Easy to automate and native reporting software is sufficient for our needs. Can also access from mobile app which is nice for working remote or traveling. Cons Limited bulk actions. Can't edit or delete multiple transactions at once. Occasional mis-categorization so it does need human QA to ensure seamless integration Review Source DB Daniel B. Owner, Business Manager Veterinary Used the software for: 6-12 months ### "I Do Not Recommend" December 9, 2024 1.0 Horrible. Seems like yet another company interested only in their bottom line. Not their customers, not their products, not their employees. Pros Once you get the hang of it, it's an acceptable solution. Cons The link between my bank and my QBO instance breaks every single day. Why I'm forced to click an 'Update' button instead of it automatically updating something like once an hour is crazy, too. Not intuitive. If you think you're going to be able to manage your books using QBO without any finance or business background, think again. If you are starting off with relatively little experience, expect to watch hours upon hours of tutorial videos and essentially train yourself to do the job of a finance manager, bookkeeper, or accountant. Customer service/support is beyond horrible. I scheduled to have someone call me several weeks ago. At the time that I was expecting a call, I received an email indicating that my appointment had been changed to a week later. I emailed the representative, but received no reply. At the time of that appointment, no one called me. This is after numerous emails and texts to remind me of the appointment. So, I called the main number myself and was passed around from one person to another, often ending up with the "Payments Team" who after some discussion said, "I don't know why they would've transferred you to me." I asked to speak to manager/supervisor. I was informed that I'd be on hold for a while. I asked if they could just call me at a later time and was told, "that's not how the process works." I plan to close my QuickBooks accounts and will be sure not to use any of Intuit's services moving forward. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Brand name, feature availability, supposed integration availability. Review Source FC Francesca C. HR Manager Education Management Used the software for: 2+ years ### "Quickbooks" June 2, 2025 5.0 I love this service because not only am I able to do the payroll but I can also pay all my invoices and keep everything organized Pros Being able to do all my payroll needs, being able to organize all my staff and all their payroll and documentation is very convenient Cons Nothing I disliked, they are really good, especially when it comes to doing the payroll, they really know how to ask the right questions Review Source AS Adeniran S. Associate Traveling Secretary Religious Institutions Used the software for: 2+ years ### "Why I Prefer QuickBooks Online" December 16, 2024 5.0 Pros I am using QuickBooks Online in all my three current organizations. It enables me to save time by automating over 87% of manual tasks. Cons Never have I experienced any flaw ever since 2022 when I implemented QBO. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) QBO has more comprehensive online accounting tools. Review Source SR Sonya R. Accounting and Office Administrator Construction Used the software for: 2+ years ### "Needs improvement not a good desktop replacement" December 11, 2024 3.0 The basics work as good as the desktop version. The reporting needs major improvements. The ability to create and manage reports for projects, project location and reps is minimal to none, this needs to change. It is slow and lags, not responsive. Custom reports need major re design. Have been using online for 3 years, used desktop for 20. Pros Online access available where ever you are. The basic functions are similar to the desktop version. Cons Switched due to no more support for desktop version. Online has come a long way however it is still lacking compared to Desktop. It is not subcontractor friendly, it has limited reporting for projects and reps. The app is very slow and laggy. Reports are not as customizable as desktop, they are also difficult to create, and have been over complicated for users. They have forced a modern view for reports that is HORRIBLE. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Forced by intuit due to no longer supporting desk top Review Source KK Kimberly K. CEO and Founder Management Consulting Used the software for: 2+ years ### "Best Accounting Software in the Industry for Business Owners" December 12, 2024 5.0 I have been using them for years, I highly recommend them. They are the industry standard for accounting software because they are so well known and used. It makes my CPA's life and mine so easy come tax season. It takes less than 30 minutes to prepare, and all I have to do is print out my monthly and year end P&L. Pros I love the mobile app which makes it super easy to review expenses and income live time and make sure things are categorized correctly. It is very intuitive to use, and saves me so much time. And provides peace of mind of knowing my financials for my business are right at my fingertips on my phone or computer. Cons I had a glitch in bank accounts re-synching after an upgrade in software the other year. Which caused myself and my bookkeeper some extra work at the end of the year to reconcile, but the updates were worth it. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online The ease, and the universal standard for accounting. Review Source KJ Kari J. Treasurer Sports Used the software for: 1-2 years ### "Valuable tool for non-profit organizations " February 28, 2026 4.0 Pros Quickbooks Online helps me categorize expenses and revenue for the non-profit that I am the treasurer for and run reports to help share with the rest of the board of directors. I appreciate how easy it makes it to keep our financial information organized. Cons Some of the features are not very intuitive, including invoicing, receipts, and accepting credit card payments. Review Source VR Verified Reviewer Business application Accounting Used the software for: 6-12 months ### "Choose QuickBooks for its ease of use & user-friendly design" November 17, 2025 5.0 We love QuickBooks Online for its intuitive interface, end-to-end cloud accounting, automation, real-time reporting, and strong integrations, making it a top choice for small and mid-size businesses. Pros We choose QuickBooks Online for its simplicity, automation, mobile access, and robust integrations.” Cons Rising pricing and bundled service charges are worth be noted. Needs deeper reporting, template flexibility, data portability Review Source AA Andrea A. Operations Manager Farming Used the software for: 2+ years ### "QBO review" February 26, 2025 4.0 I used QBO for many years and it made the Accounting part of the business very transparent. The dashboard was easy to see the day to day cashflow. Pros It was extremely user friendly. The dashboard took the guess work out of cash flow and the reports were very easy to use. Cons It is a little too user friendly. Someone without a lot of Accounting experience can go in and make changes without understanding the ramifications. Also the issues with multi currency made it harder to use. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Needed multiple users accessing the program at once. Review Source SS Saranjeet S. director Medical Practice Used the software for: 6-12 months ### "Saving myself from mental exhaustion" April 7, 2026 5.0 Pros Being a small business owner and less trusting person, I was doing all my accounts on pen and paper. It literally took me 4 to 5 days every month to settle all expenses and invoices on paper. My friend introduced me to QuickBooks, and I haven't looked back since. The training for it took me a month but I have not looked back since. I handle all my accounts alone with confidence and in less time now. Cons I have not come across any shortcomings yet. Still learning and exploring, maybe in future I notice something. Review Source AL Alex L. Owner Real Estate Used the software for: Less than 6 months ### "Quickbooks " August 28, 2025 4.0 Good for the most part. I think if I had more use for such a robust product it would make more sense financially Pros I liked the user tutorial the most. As a first time quickbooks user it was definitely intimidating the first time you use it, but the tutorials and trainings helped greatly Cons Over complexity for what I needed to use it for with my property management business. Although it had a lot of features, the inability to edit away features not used and pay the same price was not ideal. Switched from [Stessa](https://www.capterra.com/p/181042/Stessa/) I wanted to try something more robust. I realized my business did not need so many features quickbooks provides Review Source JS Jennifer S. President Accounting Used the software for: 2+ years ### "Reliable and time saver!" June 23, 2025 5.0 Once program is accessed and becomes friendly to the user it is very much a time saver to complete bookkeeping tasks. Pros Reliable, functions that make the work easier to process, wide range of programs with the program. Great for bookkeeping; great customer service and so helpful to solve the problem when needed. Easy access to customer service Cons Price increases seem to come to often; not easy to use on your own but needs training to be familiar with program. Review Source LN Lori N. Owner Retail Used the software for: 2+ years ### "Saves my valuable time and makes accounting easy! " March 19, 2025 5.0 Quickbooks online allows me to manage my company's payroll and tax information, all accounting entries, employee information and more seamlessly. This allows me to focus my time on my areas of expertise, growing our retail business instead of losing time in mundane accounting tasks. Pros I like the ability to have all of my company's financial information in one place, including payroll and both myself and my accountant can access at any time or place. Cons Sometimes are are technical issues, but they are usually small and resolved quickly. Review Source Fohsoh D. Data analyst Computer Software Used the software for: 6-12 months ### "My financial Assistant" August 20, 2025 5.0 QuickBooks Online is an overall great program that makes financial management much easier for me. It’s incredibly helpful because it puts everything financial both incoming and outgoing in one single, organized place. Pros I enjoy it in how it simplifies my life by allowing me to put all of our financial information in one place. This makes it easy to organize and keep track of everything, which saves a lot of time and effort. I didn't experience any related issues or problem when using it Cons Well, it was the cost. the price keeps increasing making it a growing in expenses and as i might start looking for alternatives. Review Source MU Mariano U. Managing Partner Investment Management Used the software for: 1-2 years ### "QuickBooks Online, a ten over ten software, affordable and more efficient." January 31, 2025 5.0 QuickBooks online delivers to perfection. A five star experience and I will continue been a devoted user. Pros First of all QuickBooks online is a gem. Run your business on your way with QuickBooks online. Track your invoices to see who has paid and understand all your transactions instantly. No more struggle, run reports in seconds. Cons I am quite impressed with how it works. No cons. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Performance speed was my biggest turn off, but we don't worry no more, QuickBooks Online is the real deal. Review Source ES Ethan S. Accounts Assistant Accounting Used the software for: 2+ years ### "QuickBooks - a decent software for owners" July 25, 2025 3.0 Generally, it is a good software but there could be a number of improvements to the data you can export and the navigation of the system. Pros Quickbooks is well designed and easy for a customer running a business to use with a lot of reporting options. Cons QuickBooks isn’t designed the best for the accountants because it can be a bit difficult when you want to reverse a mistake or look back on transactions. Review Source CS Chelsea S. Project Assistant Construction Used the software for: 1-2 years ### "Stress Free User!!! " December 1, 2025 5.0 Stress free from using QuickBooks Online! I should have started with QuickBooks Online as soon as it was available! Pros I love how easy to use QuickBooks Online is! It makes running my business so much easier! It is also easy to train new employees on. Cons The only con I have about QuickBooks Online is I didn’t start using it to begin with. All my stress would have been minimum. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online QuickBooks Online had better options for a better price. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) The reviews on the online version. Also the more options that the online version gave me. Review Source MW Mindi W. Customer Support Rep Consumer Services Used the software for: 1-2 years ### "Changelling Quickbooks" June 18, 2025 4.0 Quickbooks is difficult!! Quickbooks is a great system for any business but it is very changelling and can be very hard to navagate. The price is reasonable but I feel more help should be offered on understanding and navagating. Pros The ease of having all your business accounts in one spot, the checking the books to make sure everything is correct in banking Cons It can be changelling the futher you get in it, accounting is stressful as it is but trying to understand the depths of quickbooks is the reason classes are offered to help learn it. Review Source MM Michael M. CEO and Founder Computer Software Used the software for: 2+ years ### "It's Not The Platform, It Is The Community" February 19, 2025 4.0 I have used other platforms like Xero and KPMG Spark, but they were even more difficult to use than QuickBooks Online. Additionally, the large number of people available to provide support and additional accounting services cannot compare to the other platforms. Pros It is an end-to-end platform that can help make sure every aspect of the back office aspect of your business is supported, from general bookkeeping to HR, payroll, and even benefits. Everything is in there. Cons The platform is not overly intuitive for new users. Due to the amount of customization you can create, no two systems are the same, and it is very easy to make issues you do not realize until months or years later. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online It was the best of the worst. Honestly, we would love a more modern AI-driven solution that did not always require us to bring in bookkeepers and accountants to clean things up. That is a BIG reason we are looking at Puzzle.io right now. Review Source SC Sean C. owner Automotive Used the software for: 6-12 months ### "Worth the price!" November 13, 2025 5.0 Pros Quickbooks online is a necessity for us to track expenses. Easy to use, saves time, and financial reporting is solid. Cons It was a little tricky to teach myself, but that is not on qb! I would recommend them over the free or cheaper softwares. Review Source Similar Products Featured ## Related categories [Fund Accounting](https://www.capterra.com/fund-accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.