--- title: "Page 2 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is QuickBooks Online the right Accounting solution for you? Explore 8555 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- QuickBooks Online 4.3 (8541) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 26-50 of 8541 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gena T. Owner Used the software for: 3-5 years ### "An Essential Tool for a Remote Accounting Practice" January 21, 2026 5.0 My overall experience with QuickBooks Online has been very positive. It has allowed me to create a lifestyle business by giving me the flexibility to work remotely and serve clients efficiently from anywhere. At the same time, it has helped push my career in accounting forward by supporting advisory work, improving collaboration with clients, and streamlining day-to-day workflows. Pros What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world. Being cloud-based makes it incredibly flexible and practical for modern accounting and advisory work. Additional things I really appreciate about QBO include: Real-time collaboration – Multiple users (clients, bookkeepers, and accountants) can work in the file at the same time without version issues. Automatic bank and credit card feeds – Transactions import daily, saving significant data entry time and reducing errors. Strong integration ecosystem – QBO connects easily with payroll, payment processors, inventory apps, CRM tools, and tax software. User-friendly interface – The layout is intuitive, making it easier to train clients and review their books efficiently. Anytime access to financial reports – Profit & loss, balance sheets, and custom reports are available instantly, which is great for advisory and decision-making. Secure cloud storage – No worrying about lost files or local backups; everything is stored securely online. Scalability – QBO works just as well for startups and small businesses as it does for growing companies with more complex needs. Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go. Automatic updates – No manual software updates; new features and improvements roll out seamlessly. Cons What I like least about QuickBooks Online is that it has undergone a lot of changes over time. While updates and new features can be helpful, frequent changes to the interface and workflows can sometimes slow things down and require retraining or adjustment. That said, these changes are clearly aimed at improving functionality and modernizing the platform, and I’m hopeful they will ultimately turn out for the best as the product continues to evolve. Switched from I wanted to work remotely and not have to login to remote sign ins on a desktop. It allowed me to take on more clients and was easier to have all the clients in one browser. Review Source Co-Founder Used the software for: 3-5 years ### "Best accounting tool to use " August 13, 2026 5.0 Overall, our experience with QuickBooks Online has been positive. It is a reliable and practical accounting solution that helps us stay organized, keep track of our financial information, and simplify many of our accounting processes. It covers our core needs well and has become a useful part of our day-to-day operations. Pros QuickBooks Online is easy to use and provides a clear overview of our finances. I particularly appreciate the ability to access everything from anywhere, automate recurring accounting tasks, and integrate with other tools we use. It makes day-to-day financial management much more efficient. Cons Some of the more advanced features can take time to learn, and navigating certain settings is not always as intuitive as it could be. There are also features and reporting options that could offer more flexibility and customization. Review Source Founder Used the software for: 1-3 years ### "Powerful Accounting Software Held Back by Poor Support and Reliability Issues" June 4, 2026 2.0 I've used QuickBooks Online for my business because it's essentially the industry standard, but it often feels like a product that hasn't kept pace with its rising subscription costs. While it provides the core accounting functions I need, recurring connection issues with financial institutions, occasional backend glitches, and poor customer support create unnecessary work. The platform works, but it often feels like users are paying more every year without seeing meaningful improvements in reliability or customer service. Pros QuickBooks Online is widely accepted by accountants and integrates with many third-party platforms. It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management. For small businesses, it can handle most accounting needs without requiring advanced accounting knowledge. Cons The platform feels increasingly expensive for what it delivers. Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating. Customer support is often difficult to reach, provides inconsistent answers, and rarely resolves technical issues quickly. The software also feels surprisingly buggy and janky at times considering its market position and price. Review Source Manager Used the software for: 3-5 years ### "Strong Remote Access and Support with Limited Inventory Tools" May 21, 2026 4.0 QuickBooks Online has consistently delivered positive results for my business. I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively. Furthermore, the payroll feature functions exceptionally smoothly, streamlining our internal processes. The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to our overall financial management. Pros QuickBooks Online truly shines with its exceptional accessibility, which is a significant advantage for my business operations. The ability to access the platform seamlessly from virtually any location is incredibly valuable, particularly when managing multiple businesses simultaneously. This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly enhances our overall efficiency and productivity. Cons The absence of comprehensive inventory control tools, including robust barcoding functionality, represents a substantial impediment to efficient and precise stock management within QuickBooks Online. This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast future demand, ultimately impacting overall business profitability and operational smoothness. Review Source Service Billing Administrator Used the software for: 3-5 years ### "QuickBooks Online" April 27, 2026 4.0 Overall, my experience has been positive. It is a reliable, cloud-based accounting system that handles core functions like invoicing, payments, and bank reconciliation efficiently. The real-time visibility into financials and strong bank feed integration make day-to-day accounting work much more manageable. Pros The direct bank and credit card feeds drastically reduce manual entry. Once rules are dialed in, categorization becomes semi-automated, and reconciliations move from a tedious monthly task to something you can maintain continuously. Cons The constant changes to menus and layouts are frustrating. Features move without warning, which disrupts workflows and slows down routine tasks. It also creates a training burden, since processes and instructions quickly become outdated. Overall, the lack of consistency makes the system feel less stable than it should for accounting work. Review Source Permit Technician Used the software for: 3-5 years ### "Best App for Business Finances!" April 23, 2026 5.0 Overall, my experience with QuickBooks Online has been very effective for managing business finances in a centralized way. It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a learning curve and some features can feel a bit complex at first, it becomes much more manageable with regular use. The convenience of cloud access and having real-time financial visibility makes it a strong, reliable tool for day-to-day business accounting. Pros What I like most about QuickBooks Online is how easy it makes managing business finances in one place. It simplifies invoicing, expense tracking, and reporting without needing deep accounting knowledge. The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business performance. I also like how accessible it is from anywhere, which makes it convenient for managing finances on the go or across multiple devices. Cons What I liked least about QuickBooks Online is that it can feel a bit complex and overwhelming at times, especially when setting things up or dealing with more advanced accounting features. Some tasks require multiple steps or a learning curve to fully understand. It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans. Occasionally, the interface can feel cluttered, which makes it harder to quickly find specific tools or reports. Review Source Kaitlyn S. Executive Director Used the software for: 1-3 years ### "Solid Cloud Accounting for Nonprofits" April 9, 2026 5.0 Overall, our experience with QuickBooks Online has been positive. It provides strong core accounting tools, helpful reporting, and easy cloud-based access for our nonprofit team and accountant. The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting. However, limitations such as the lack of integration with our Vanguard accounts and some nonprofit-specific workarounds created extra manual steps. Despite those challenges, it has been a reliable solution for managing our day-to-day finances. Pros QuickBooks Online made it easy to track income and expenses, manage restricted funds, and generate clear financial reports for board members and stakeholders. The cloud-based access allowed multiple team members to work in the system, which was especially helpful for collaboration with bookkeepers and accountants. We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting. Overall, it simplified our financial management and improved transparency. Cons One of the biggest challenges was the inability to integrate or reliably connect with our Vanguard accounts, which made tracking investments and reconciling balances more manual and time-consuming. Some nonprofit-specific reporting also required workarounds, and certain features felt geared more toward businesses than nonprofits. Additionally, subscription costs can add up with add-ons, making it less flexible for smaller organizations with limited budgets Review Source Office Manager Used the software for: 3-5 years ### "Mixed Reviews for Quickbooks Online" April 23, 2026 4.0 I have mixed reviews with Quickbooks. I used to love it but the more updates they do to unnecessary things which add more steps than needed (Example: When I go to print a paid invoice after payment applied, the system now asks me if I want to note that invoice was printed......Not needed at all and extra clicks to get to what I need.). Pros Quickbooks is relatively easy to learn & use other than when random unnecessary updates are made to the system. We primarily use the online version. Cons The customer support is a joke. Anytime I have called in for an issue, I get someone who has no idea how to fix my issue. This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a work around. Review Source Julieann L. Office Manager Used the software for: 3-5 years ### "Powerful Tool for Small Business" March 17, 2026 4.0 Once the initial deer-in-headlights trauma that happens when you first experience the platform and you really start to understand how everything works together (bills, invoices, reporting, etc) then it becomes as powerful a tool as any business can get. Pros What is particularly useful to us is it's integration with our project management software. It easily and seamlessly transfers data back and forth and has reduced or eliminated double entry. A huge time saver. For a monthly fee of under $100, Quickbooks online gives us full financial insight into the profitability of our projects as well as for our company as a whole. We have not experienced any issues or glitches or anything similar. QBO has been a solid, dependable partner for our business Cons I often wondered why QBO does not have a learning portal readily available within our account. If it does exist, then it is not as prominent than I feel it should be. Review Source MG Monique G. President Used the software for: 3-5 years ### "A Reliable Financial Management Solution For Growing Staffing Firms " July 6, 2026 5.0 Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision making. Pros Quickbooks Online gives me real-time visibility into our finances, making it easier to make strategic decisions. Cons While Quickbooks online is easy to use for everyday accounting, some advanced reporting and customization options needs training to use. Review Source Carol B. Office Manager Used the software for: 3-5 years ### "QuickBooks is the only program you'll need!" June 3, 2026 5.0 I have been a bookkeeper for over 20 years and started with Quickbooks when it was in CD form. It continued to advance with more options and better quality to make it the best option for our business. Pros Quickbooks online is the best value for all the customized and memorized reports. It is very user friendly. Cons I have been using Quickbooks online for over 5 years and have yet to find an issue, problem or concern that couldn't be resolved easily. Review Source Owner Used the software for: 3-5 years ### "One place for all things business" February 23, 2026 4.0 Pros I use Quickbooks for our company for years. It made it easy to write estimates, send and then invoice. The features ware great and the Ai integration is helpful. I like how we can have one place for everything business and it’s a trusted name in the construction world. Cons I feel the pricing could be better and the required add-ons are a pain and sometimes the app is glitchy. Review Source Maria M. HR Manager Used the software for: 3-5 years ### "Human Resources Manager" April 15, 2026 4.0 My overall experience with QuickBooks Online has been positive. It is a reliable and user-friendly platform that simplifies core accounting tasks such as invoicing, expense tracking, and financial reporting. The cloud-based access makes it easy to manage finances from anywhere, and the automation features help save time and reduce manual errors. However, while it works very well for small to mid-sized operations, I’ve found that it can be somewhat limited when handling more complex structures, multi-entity reporting, or advanced customization needs. Overall, it’s a strong, efficient tool for day-to-day financial management, but may require supplemental processes as business complexity grows. Pros Strong Reporting You can generate key reports in seconds: Profit & Loss Balance Sheet Cash Flow These are especially helpful when working with CFOs or preparing for audits. Cons What I liked least about QuickBooks Online is its limited customization and occasional performance issues. While the platform is user-friendly, it can feel restrictive when trying to tailor reports or workflows to more complex business needs, especially across multiple entities. Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting. Some advanced features also require higher-tier subscriptions, increasing costs. Overall, while it works well for basic accounting, it can be less flexible and scalable for more complex operational and financial environments. Review Source Salina T. Owner Used the software for: 3-5 years ### "One of The Top Recognized Business Software’s for a Reason" October 8, 2026 5.0 Overall, I have used QuickBooks Online for over 80 different companies for my own use and for my clients. The video tutorials and help section have been essential to on-boarding for unique client workflows and I appreciate the wide range of third party integrations which are available. Pros The QuickBooks Online system allowed me to operate my small business from anywhere around the world. I appreciate that I could even run my payroll for my remote employees while I was on vacation. Cons The biggest hurdle I had with QuickBooks is that sometimes they will make changes and remove reports that I wasn’t able to recreate myself without a lot of extra work. I also find the ecosystem has many add ons which are helpful but expensive for a small business. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reasons for choosing QuickBooks Online Wave has some restrictions regarding confidential medical files and security so I chose QBO instead. Review Source Office Manager Used the software for: 3-5 years ### "Avoid Quickbooks Online" September 14, 2026 1.0 I will never use Quickbooks Online again. The transition from Quickbooks Desktop to Quickbooks Online was not seamless. There were issues from go. Pros It's ubiquitous, most know how to use it. We assumed it would be a seamless transition from Quickbooks Desktop to Quickbooks Online - not true. Two different products. Cons We are not ok with the forced connection to our bank account (or they would shut down payroll), nor the overstep of them Quickbooks paying our taxes. We have a trusted accountant/tax person & that is NOT Quickbooks role. What was a payment that should be part of our payroll taxes (that we have handled with our chosen vendor) showed up on our statements today as a payment to Intuit and not a tax payment. Quickbooks Online/Intuit is now merging with yet another company called Mineral where they are marketing HR to us and doing "Mineral Intelligence monitors your company profile.." thanking us for being a Mineral customer - we did not sign up for Mineral. Review Source Accounting Used the software for: 3-5 years ### "Great for Managing Small Business Finances" August 6, 2026 4.0 Overall, my experience with QuickBooks Online has been positive. It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances. Pros QuickBooks Online is easy to use, cloud-based, and allows me to access our accounting from anywhere. I also like its invoicing, expense tracking, bank reconciliation, and reporting features, which help streamline our day-to-day bookkeeping. Cons The customer support can be slow at times, and some advanced features require higher-priced plans. It can also become expensive as you add users, and occasional updates change the interface, making common tasks harder to find. Alternatives considered [Sage BusinessWorks](https://www.capterra.com/p/250386/Sage-BusinessWorks/) Reasons for choosing QuickBooks Online We considered alternatives such as Xero, FreshBooks, and Sage Business Cloud Accounting. We ultimately chose QuickBooks Online because of its ease of use, strong reporting capabilities, integration options, and widespread adoption among accounting professionals. Review Source CM Christin M. Business Owner Used the software for: 3-5 years ### "Most Optimal Invoicing and Financial Reporting Platform of All Times" July 8, 2026 5.0 QuickBooks Online is the central Financial Reporting and Invoicing program that I use in my Iron Door making company - it has been a great milestone with it. Pros QuickBooks Online is the most robust online accounting tool that I have ever used. I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway. Cons Apart from lack of offline access capability, I do not have any other issue that I encounter when using QuickBooks Online mainly on the go. Review Source Bill L. Vice President of Sales and Operations Used the software for: 1-3 years ### "Convenient and reliable for all sizes of business " July 27, 2026 5.0 Overall, my experience with QuickBooks Online has been positive. I appreciate its convenience, accessibility, and helpful features, but I still prefer the desktop version for its functionality, workflow, and the way it handles certain tasks. The desktop version feels more familiar and efficient for my needs. Pros What I liked most about QuickBooks Online was its ease of use and accessibility. It made it simple to manage finances, track expenses, create invoices, and access important information from anywhere. The automation features and clear reporting tools helped save time and made staying organized much easier. Cons The subscription fees can add up, especially for small businesses or users who only need a limited set of features. Some essential tools and advanced functionality require higher-tier plans, which can make the overall cost feel less competitive. Switched from End of life for desktop support - we did not want to switch. Review Source Founder Used the software for: 3-5 years ### "The Difficulty Of Intuit QuickBooks Online" June 15, 2026 1.0 Totally confusing. Total frustration. Absolutely disappointed. They have forgotten about the small businesses and personal users who help to build them to the place where they are today. Pros When it was simple and user friendly. I started with QuickBooks in the 1990's when they were user friendly and when they cared about keeping bookkeeping simple for the average person. Cons It has become the absolute most difficult and non-user-friendly bookkeeping system every. You have to take a class to simple figure out how to do anything at all with this new system Review Source Julie M. Office manager - payroll coordinator Used the software for: Less than 1 year ### "The worst software, accounting system, and customer service/resolution ever!" June 4, 2026 1.0 HORRIFIC! That is the best description I have. We have had issue after issue and they do not resolve anything! We have had our account hacked (on their end), we are currently locked out of direct deposit after verifying our account more than 5 times, our office manager submitted a ticket 4 weeks ago because they blocked her laptop from accessing QBO after the hack and were supposed to remove the block. Shall I continue?? Pros I liked that the software was intuitive, at first it seemed like this was going to be a great switch from the desktop version to the online version. Boy were we wrong! Cons We switched from the desktop version of QB in January to QB online and have had nothing but issues since. First thing was someone hacked our account and tried to pay themselves over $300k, thankfully we caught this before the bank approved the transactions and we immediately reached out to QBO just to be told to "wait and see". We were supposed to hear back from the fraud department and did not, apparently the first person we spoke to initially never even submitted the ticket for this! We spent the next week talking to different people who never really helped but just made things worse. They did finally submit a ticket which locked us out of our account for over a week, which if that was all it would have been fine. During our lock-out they were "scrubbing" our account??? We had our IT contractors look through all of our devices and found nothing on our end, plus we have excellent security on all of our hardware and in the past 22 years have NEVER had any issues whatsoever. Once we were allowed back in they put a block on our AP & Payroll coordinators laptop so she was not able to log back in through her laptop, and had to reach out over 3 weeks ago to get the lock removed which still to this day has not happened and they have not yet reached out to her so she has been having to use 2 laptops for weeks now which is super inconvenient. This is not even the worst part, after we finally got back up and running after they scrubbed our account it has been one thing after the other. We had to go through verifying all of our information again to be able to access our QBO, then over the last week and a half they continue to say they need more information. Our \[sensitive content hidden\] has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now we have to pay all of our employees by paper check which is not how we are set up. They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!! They say they have sent emails which they have not, they said they sent micro-transactions to our bank to verify and they have not! When does it end??? When we have to switch systems I guess because this is so ridiculous! This whole thing has been a nightmare not to mention expensive as our admin team has spent countless hours on the hold or talking to their employees who don't know things they should and now this, it is one thing after the other and we are at our wits end! Everyone said switching was the way to go and would be so much better! It has been horrendous to say the least and there is no end in sight! Do NOT GET QUICKBOOKS ONLINE! You will regret it! Switched from We were told that QBO was the best out there and would make our work so much easier. It has done the opposite Review Source Office Manager Used the software for: 3-5 years ### "Great for beginners!" May 12, 2026 4.0 Overall its been an ok product. The ease of use for beginners is something I would highly recommend as a starter product but I wish there were other options that were just as robust or something made more for people that understand how accounting works. Pros I love that its a bit of a catch all for any small business that needs to track their accounting. Its pretty easy to navigate for people that don't under stand most accounting and the training they offer is something I would highly recommend. The invoicing works well for us for basic invoicing. Their pricing is pretty good for all the options they have- we use Online Advanced. Cons I wish the QBO had as many reporting options as the Desktop version. I've asked about getting some of those reports but customer support says they don't have it. As someone that knows the accounting side of things the product can be frustrating to use because they block certain features or accounting procedures to try and help people not mess up their books. I've had issues with trying to get help through customer support but they know less than I do usually. Switched from Being able to access the product anywhere- even when not at the office and being able to have multiple people access it. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Oracle E-Business Suite](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Ambrook](https://www.capterra.com/p/10028132/Ambrook/) Reasons for choosing QuickBooks Online They had the most features that our company used and they worked with the FSM software programs that we were interested in. Review Source Eri D. Owner Used the software for: 3-5 years ### "Runs my firm and most of my clients' books" May 13, 2026 5.0 I run my firm on it and put most new clients on it. It's not flashy and it's not perfect, but it handles the day-to-day books for me and my clients. I'm looking forward to where Quickbooks goes from here. Pros I have been using Quickbooks for years. Orginally starting on Enterprise before moving to Quickbooks Online. Overall Quickbooks online covers most of my clients needs and still remains as one of the competing accounting software for small business owners. The big stand out compared to its competition is the amount of integrations available via their app market. My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all. Cons Support is the weak spot. The biggest challenge is when something goes wrong it can be difficult to get good help. Often I'm using forums and searching for solutions to the issue online. They are not as frequent but when they do happen, it can be troublesome. Alternatives considered [Digits](https://www.capterra.com/p/10007026/Digits/) Reasons for choosing QuickBooks Online There are many new options now available in the space. Especially with innovation technology, it is becoming more important to find platforms that offer solutions that can reduce time on work and improve the client experience. Review Source Chiropractic Physician Used the software for: 3-5 years ### "Intuitive and Approachable" May 26, 2026 5.0 Pros Our team has benefited greatly from having all financial institutions, reporting, and analysis in one, easy-to-use hub. It is intuitive and the user interface is friendly to our first-time users as well as our most experienced accountants. Cons Certain tasks, especially related to taxes and certain filing issues are hidden behind multiple levels of menus. For overall usage, this makes sense, but it does require specific knowledge of what you're looking for to find it. Review Source kA khyan A. Administrator and Senior Story Board Artist Used the software for: 1-3 years ### "Simple, Reliable Accounting Tool That Covers the Basics Well" May 22, 2026 3.0 Overall, my experience with QuickBooks Online has been positive. It’s a practical, reliable accounting tool that handles the core financial basics well without requiring too much effort to maintain. From a SaaS and operational perspective, it’s easy to access, fairly intuitive, and works well for keeping financial data organised and up to date. It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time. The user interface is generally strong, though it can become a bit more complex as you move into deeper accounting functions or larger datasets. I can’t comment too heavily on value for money from a commercial perspective, and I haven’t needed to rely much on customer support due to not running into major issues personally. Overall, it’s a dependable, widely used accounting platform that does a good job of covering everyday financial operations without unnecessary complexity. Pros QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge. The user interface is clean and fairly intuitive, especially for core tasks like invoicing, expense tracking, and basic reporting. From a SaaS perspective, it keeps things simple and doesn’t overcomplicate the essentials, which is helpful when you just need to get things done quickly. Access and connectivity are strong, with everything running in the cloud and syncing across devices, which makes it easy to stay on top of finances whether you’re in the office or on the go. Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time. I've used this in past businesses with collogues and it served us well. From a value standpoint, it’s generally good for what it offers, especially for small to mid-sized businesses that want a straightforward accounting solution without heavy enterprise complexity. Cons While the interface is generally easy to use, it can start to feel a bit cluttered once you get deeper into features like reporting, reconciliation, and more advanced settings. Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down, particularly in reporting views or when pulling larger datasets. There is a fairly low ceiling for customisation and reporting workflows often leading to work being done in external systems like excel. Customer support is fairly mixed, I haven’t needed to use it often, but when issues do come up, resolution can sometimes take longer than expected depending on the complexity of the problem. I can’t comment too heavily on spam filtering, as it’s not really relevant to this platform. Bugs and issues are generally minor, but occasional syncing or categorisation quirks can happen, especially when integrating with bank feeds or third-party tools. Review Source Administrator Used the software for: 1-3 years ### "Great Product, Easy to Use, Highly Customizable. " May 5, 2026 5.0 Great program and I can't imagine using anything else. Since it is a popular program, our accountant is well versed and can use it easily. Quickbooks puts a lot of control and customization in my hands. The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically. We have several integrations that sync flawlessly. Pros User friendly and easy to use. The financial and operational reporting is robust and used constantly. I love how I can build budgets in easily and track different key metrics. Invoicing and receiving payments is simple and Quickbooks makes matches to payments automatically. The support team is quick and helpful. I like the integrations that are available. It is inexpensive and does everything I need and more. Cons Sometimes AP payments are recorded as a payment and not a bill payment. I can't change or apply without voiding/deleting. When we receive AR payments through quickbooks, we get charge a processing fee. Switched from [RASI](https://www.capterra.com/p/181585/Profit-Center/) Not easy to use, accounting wonky, needed to request the support team run any reports. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.