# Page 28 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is QuickBooks Online the right Accounting solution for you? Explore 8456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8456) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 28 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 676-700 of 8456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT ANDREW T. Owner Restaurants Used the software for: 2+ years ### "Small Business friendly" January 24, 2025 5.0 Great, I'd totally recommed them to any small business Pros Simplicity. They make it uncomplicated to track and invoice Cons doesn't intigrate with clover without 3rd party service Review Source AH Andrew H. Clinic Director Hospital & Health Care Used the software for: 2+ years ### "Fantastic Software for Small Business Owners" November 22, 2024 5.0 Very happy with the online experience through desktop Pros Ease of bookkeeping and categorizing transactions. Invoicing customers and tracking outstanding balances. Cons Application fairly limited in function and visibility of profile Alternatives considered [Quicken](https://www.capterra.com/p/151854/Quicken/) Reason for choosing QuickBooks Online Better online platform from assessment made at the time Review Source JS Joseph S. Developer Information Technology and Services Used the software for: 6-12 months ### "Cheap and Functional!" April 11, 2025 5.0 Easy to use and affordable. Industry standard. Pros I like the digital copies of everything all in one place. Cons No cons that I encountered whatsoever. I'd recommend to anyone. Review Source VR Verified Reviewer Director Religious Institutions Used the software for: 2+ years ### "Quickbooks - Essential but can be improved" January 30, 2025 3.0 Pros Powerful, lots of features, very well known in the bookkeeping world. Cons A platform that is hard to master in this day and age, and the customer support is not good at all and many times makes you go in circles... Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Its the most well known among bookkeepers Review Source JF Jennifer F. Legal Administrator Law Practice Used the software for: 1-2 years ### "Quickbooks Review" December 2, 2024 5.0 We use QBO for all our accounting functions. Pros Ease of use from general paying of bills, creating invoices and running financial reports. Cons Vendor issues with different vendor addresses. You have to tweak the vendor names. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) To integrate the billing software with the accounting software Review Source AW Allison W. Lab Processor Medical Practice Used the software for: 1-2 years ### "QuickBooks Review" March 24, 2025 5.0 Pros Very easy to navigate/user friendly. Can access anything up from w-2 to pto. Cons I haven't had any problems with QuickBooks so far. Review Source SR Samantha R. Finance Accounting Used the software for: Less than 6 months ### "Good service but pricey" April 14, 2026 5.0 Pros QuickBooks Online simplifies accounting, automates invoicing, and provides clear financial insights. Cons QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches. Review Source JM Jenn M. Administrator Consumer Services Used the software for: 2+ years ### "Horrendous Program" October 15, 2024 1.0 QuickBooks Online is horrendous. The system is slow to do anything, it seems every task takes longer than QuickBooks Desktop. It takes days to process payments; keep being told a "glitch" that flags EVERY payment as suspicious. Clients are getting angry it takes so long to process payments. The system cannot handle the size of the payments going through; although only a few clients pay by credit card, the ones that do is disastrous. We will be canceling the payments add-on. I am trying to get ALL my clients off QuickBooks online and to go to a different program. Pros The only positive it is not ties to one computer and can be accessed anywhere Cons The system takes too many steps to do a task, it does not receive payments effectively from clients. The customer service is absolutely useless and does not care about anything. Alternatives considered [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Reason for choosing QuickBooks Online thought it would be an easier transfer of data Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) thought it would be easier - it is not. We are talking about going to a different program Review Source TS Tyler S. Owner Construction Used the software for: 2+ years ### "Cookie cutter as it gets. " October 7, 2024 2.0 You can tell that QuickBooks is starting to integrate directly with other services which has its pros and cons. The fact that it’s prettty specific on certain integrations makes it seem more like a limiting monopoly than a truly large business asset you can’t live without. It’s pretty telling when any good accountant dreads having to work within QuickBooks to do any accounting. It’s more of a hub for people that need basic, limiting accounting, that are willing to integrate other apps that have partnered or are owned by QuickBooks. The cost you pay you would think their would be more of a CRM integration with QuickBooks or a sister product for overall business management and quoting/invoicing. However, we’re planning to totally move away because the cost has gotten insane. Pros The ease of access, desktop to mobile. The loan options they have were pretty cool, and were better deals than other banks. Cons Where do I start? Everything is extremely limiting and cookie cutter. It’s very expensive for not having any sort of customization of invoices or estimates. The fact you can hardly get ahold of a live person that isn’t just a call center tech is aggravating. QuickBooks needs to understand that a business presentation to a client can make or break jobs, yet it gives very limiting options to how you can present. Review Source SM Shaun M. Partner Marketing and Advertising Used the software for: 6-12 months ### "Great off the shelf for small biz" March 31, 2025 5.0 Loving it! Make Accounting for small biz very easy Pros Ease if use Everything in one place Customer service Cons No complaints Only headache was first deposit is 5-7 days Review Source JG Jeff G. President and CFO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy Accounting with QuickBooks Online" October 8, 2024 5.0 Fantastic. We love how easy it is to set up. The integrations with our bank and credit card company are seamless. We also like how easy navigation is. Pros It was easy to setup. We transferred data from an old accounting system easily. Cons At times QuickBooks will change the look of the reports, invoice templates, and bill templates. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Xero is not used by as many users as QuickBooks Online. NetSuite is too complicated to set up for our use. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) QuickBooks Online is used by a large number of small companies like us. It has a great user community where we can find answers quickly. Review Source SG Shella G. Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Helped to get my business finances in order" November 1, 2024 5.0 Quickbooks was easy to integrate into my workflow. I could create clients and products and select them easily when it was time to send out a invoice. Before I started using QuickBooks, my invoicing and follow up was a mess. Also, it was easier to prepare for tax time because I didn't have to hunt through my hard drive and papers for documents. Pros I run a creative business so it was important that any accounting software be very simple to use. I found that QuickBooks was very simple and intuitive. As soon as I signed up I was able to quickly get it up and running and sending out invoices. Having the ability to accept credit cards made it a lot faster to get paid and I liked that the software would send out reminders and late notices. Cons Expensive. You need to pay a monthly fee plus a substantial amount on every invoice you send out. Review Source KC Kari C. Office Manager Real Estate Used the software for: 2+ years ### "QuickBooks Online Review" February 24, 2025 5.0 Overall, a great experience. Took a bit to get used to, but once I did, it is very simple now. Pros Once I got the hang of it, it's been easy to use. Cons It took a little bit to figure out where to locate everything. Review Source Chad W. Principal Facilities Services Used the software for: 6-12 months ### "Easy to use for non accounting folks" April 8, 2025 5.0 Overall its a great platform and is fsirlt intuitive Pros It integrates with many of our systems. It is easy to connect to. Also makes task of bookeeping easier Cons Sometimes it is difficult to navigate from reports back to transactions included. Review Source JC Julia C. VP - Operations Construction Used the software for: 2+ years ### "Quickbooks Online - 1st Stop" November 14, 2024 5.0 We really love it and it is easy to use. It makes knowing who paid us and who has not simple and we love that it integrates with our CRM so we do not have to manually enter payments. We also pull P/Ls from QB and love that feature. Pros I do not know much about accounting but I keep track of our quickbooks and I feel like it is super user friendly! Cons I don't really have any cons. We did have to get the more expensive subscription lately so I guess cost but that is because we needed to integrate with Acculynx. Review Source FH Faith H. Sales Opps Accounting Used the software for: Less than 6 months ### "Quickbooks for Truck Sales" February 26, 2026 4.0 Overall I am happy with Quickbooks online we use this in serveral departments of our company sucessfully Pros Great customer support i really appreciate the ease of use and the automation features that are avliable Cons The thing I like least is probaly the cost break down compared to other online accounting software I have used Review Source JH Junaid H. CEO Furniture Used the software for: 1-2 years ### "Quickbooks Deliverd Review" March 14, 2025 4.0 Really good. You can schedule jobs, quickly find out payroll amounts, and send jon quotes. Pros Its very easy and friendly to navigate through the menu options. Can handle employee payroll and automates tax calculations. Cons Its looks a bit old, the IDE can be updated. It does not handle job invocies, have use a seperate app to do that. Review Source CS Corey S. Owner Construction Used the software for: 6-12 months ### "Time Saver!" October 3, 2018 5.0 Pros Before QB Online, I used QB desktop. I hated how I was limited to where I could work. Now with online QB I can pull up reports anytime and anywhere! Cons Very different than QB desktop. It took some time to learn and figure out. I have had to call customer support a few times. They could be better, but eventually helped. Review Source CR Courtney R. Founder and Operator Recreational Facilities and Services Used the software for: 2+ years ### "Helps streamline and simplify small business needs but that comes at a cost" November 22, 2024 4.0 I previously used Google Sheets / Excel to manage payroll and accounting for a former small business so switching to Quickbooks has made accounting so much easier. Pros I love that it's easy to use for bookkeeping, payroll, etc. and that they are often adding new options for employers like 401k accounts to make it more streamline and easy to manage for small businesses. They also usually have good customer service. Cons The cost of QuickBooks Online is a lot. It adds up and I do wonder about switching at times because of the high monthly cost. Also, there are still some elements that are confusing to a non-accounting background person. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Automated SO much of payroll and made accounting so much more simple and easy for my CPA to use Review Source NJT Nusrat Jahan T. Analyst Retail Used the software for: Less than 6 months ### "Great for Small Business Accounting" October 16, 2025 5.0 QuickBooks Online is reliable and efficient for managing small business finances. It’s easy to learn, helps save time on bookkeeping, and streamlines daily accounting tasks. Pros Simple interface, easy invoicing, and great reporting tools. Keeps finances organized and accessible. Cons Can lag at times, and customer support responses are sometimes slow. Also, I feel like there are some latency issues. Review Source JI Jean-Louis I. President Design Used the software for: 2+ years ### "Great Accounting Software for Entrepreneurs" October 14, 2024 5.0 Very easy to use and setup even for a novice, non-finance person. Pros Love the easy to use interface and integrations with all of the financial institutions I use. Also makes payroll and paying business taxes a breeze by not just tracking these amount but also paying directly from QBO. Cons Cash flow projects are terrible. A key feature that is missing, that would be great to have, would be to track upcoming monthly bills and expenses to see the impact future bills will have on cash position. I currently have to track this separately outside of QBO. Reason for choosing QuickBooks Online Familiar with the brand having used Intuit products for tax preparation in the past. Pricing was reasonable and didn't seem to be missing any critical features. Review Source DM David M. Accounts Music Used the software for: 2+ years ### "Quickbooks review" March 26, 2025 4.0 Pros It's good value Payroll is quite straightforward and compliant with legislation Online means it's easy to access anywhere Cons transaction rules don't always work the app doesn't have great functionality, so have to use online instead Review Source EC Erik C. IT Manager Computer Software Used the software for: 2+ years ### "Excelent tool, thats why is the most used accounting tools." April 3, 2025 5.0 Good, we have been working for several years, and the experience has been good. Pros Its very practical and efficient, our users have no complains Cons No complaints at this moment. Surely there are some, but I don’t have one right now. Review Source EB Eric B. CPA Accounting Used the software for: 1-2 years ### "A vital tool for those in the accounting industry" December 24, 2024 4.0 A great way to work remotely and handle clients books. Pros Easy to use, easily accessible and enjoyable to watch your business grow. Cons The price structure can get out of hand. And if you are not on top of your work, it can get overwhelming. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing QuickBooks Online More widespreed use. Customers trust the brand. Review Source AP Ashvi P. Design Engineer Farming Used the software for: 1-2 years ### "Great platform for tracking payments" June 2, 2025 5.0 I really like QuickBooks. It is super convenient and allows easy access to see how much/when I get paid. I also find it nice that it automatically provides a W2 for me. Pros I love that I can always get easy access to all my payments. Sometimes I like to go back and see how much I have made within a certain timespan, and this website makes it super easy for me to do so. Cons Some of the more advanced features can feel a bit overwhelming or hard to find at first. It took me some time to fully understand the layout and how to use certain tools, but once I got the hang of it, it became much easier. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.