# Page 30 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is QuickBooks Online the right Accounting solution for you? Explore 8424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews

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QuickBooks Online

4.3 (8424)

[View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Page 30 - Reviews of QuickBooks Online

## Showing most helpful reviews

Showing 726-750 of 8424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Mathew W.  
Owner CEO  
Construction  
Used the software for: 6-12 months

### "A Very Powerful Software"

October 11, 2024

4.0

I signed up for the discounted first 6 months and I felt at that price there was good value, after that expired, I know feel like QuickBooks is a form of a tax or a burden for small business.

Pros

The product is very robust it can do much more then I will ever be able to use, that is why I have a bookkeeper to help me.

Cons

My bookkeeper had me unsync my business bank account from QuickBooks because of the way QuickBooks would classify different expenses. I don’t know how much of an issue this is with my bookkeeper vs. QuickBooks but that where I am at now.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing QuickBooks Online

I figured that QuickBooks is the leader, there would be more cross product support. So far so good.

Review Source

pW

peiji W.  
Assistant Controller  
Real Estate  
Used the software for: 2+ years

### "QB Online Review"

March 13, 2025

5.0

I have used QB online for a lot of small business accounting.

Pros

It helps small business to track expenses and income.

Cons

Sometimes the bank linking breaks and I need to reload the transactions.

Review Source

SW

Suzie W.  
Finance Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very Satisfied"

October 8, 2024

5.0

Love it. Use it for many clients and the customer support is strong as well.

Pros

So versatile, really easy to use. We used the classes alot for our fund management. Its is also very compatible with other softwares we use.

Cons

The search feature is not as good as the desktop search feature. Some of the features in receivables (custom templates & selecting specific a/r accounts) don't work very well

Review Source

CS

Corey S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Time Saver!"

October 3, 2018

5.0

Pros

Before QB Online, I used QB desktop. I hated how I was limited to where I could work. Now with online QB I can pull up reports anytime and anywhere!

Cons

Very different than QB desktop. It took some time to learn and figure out. I have had to call customer support a few times. They could be better, but eventually helped.

Review Source

JH

Jamon H.  
Director of Operations  
Industrial Automation  
Used the software for: 2+ years

### "Ideal business system solution for small business"

April 13, 2025

4.0

Pros

Intuitive, low barrier to entry, easy for even novice users to accomplish basic business transactions

Cons

Accounting controls are limited, and data exporting is not without challenges

Review Source

KP

Kamlesh P.  
Owner  
Construction  
Used the software for: 2+ years

### "Complete software "

December 26, 2024

5.0

I use it for my everyday tasks, automatic payroll tax submission and payroll reporting and I love it

Pros

Piece of mind, very easy to use and access where you need.

Cons

You can include your signature on checks

Review Source

JM

Jenna M.  
IOC  
Construction  
Used the software for: 1-2 years

### "Pretty Good"

February 6, 2025

3.0

Positive but it's invoicing abilities are clunky

Pros

Its well known and widely used so most people know how to use it.

Cons

Not easy to integrate with other platforms

Review Source

JT

Jamie T.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Great App that I recommend to anyone that is getting into small business "

December 2, 2024

5.0

My overall experience has been great. I really have no real complaints with this service. It has been proven to be useful for someone like me that has little finance knowledge

Pros

It generates invoices and important things like the taxes I will at the end of the year.

Cons

Not being able to really customize invoices to be paid within a 24hr period. I am a small business that prefers to be paid as soon as possible

Review Source

TF

Tim F.  
Pastor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "All the power with out sacrificing computer memory"

December 3, 2024

5.0

This software is a game changer. All you need is an internet connection and you have all the power at your fingers.

Pros

The power of the software. We can do so much and just need an internet connection

Cons

If you are not in it all the time, you can forget where to find things. But they have great support

Review Source

RS

Robert S.  
General Manager  
Maritime  
Used the software for: 6-12 months

### "general Manager"

November 27, 2024

5.0

Very user friendly enjoy the fact you can get everything in real time. This was a great option for business owners. My staff finds the new platform easy to learn and has been encouraged by its overall functionality. This has made my job much easier.

Pros

The functionality and ability to teach others has been a great benefit. I was concerned the platform would be difficult to learn but instead it has been easier than expected. I'm excited to learn more about the ins and outs of this platform.

Cons

Works great no issues with platform. This is my first experience with QuickBooks online but have not been disappointed. I will continue to learn this platform and reach out should I find something that's not working correctly.

Review Source

SZ

Sharon Z.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "I wish this wasn’t the default software "

September 6, 2024

3.0

It is really buggy. It skipped some of my captures from my bank accounts and it double counted some of what I was capturing without it actually being double entry. It threw off my numbers by forcing me to integrate with PayPal.

Pros

I like that it integrates with a lot of platforms.

Cons

It is a bloated software that is overly complicated and yet is so crucial for so many small business owners to use. It’s a system that makes it requirement practically that a small business owner has to hire a expert to set it up and manage it. This is not feasible nor is it new small business owner friendly.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing QuickBooks Online

It was cheaper and it integrated with at least two other things that I needed it to integrate with.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I was forced to make the switch when Go Daddy canceled their bookkeeping service. I would have stayed with the Go Daddy service.

Review Source

PP

Pankaj P.  
Finance Manager  
Accounting  
Used the software for: 1-2 years

### "Best accounting software "

December 1, 2024

5.0

I am using QuickBooks online from last 4 years. Prior to this I was using QuickBooks desktop. It's easy to use and User friendly. It's most convenient accounting software I ever used.

Pros

Easy to use, User friendly and lots of features for accounting professionals.

Cons

Inventory management System - I think QuickBooks needs to work on this side.

Review Source

LM

Laz M.  
Fulfillment manager  
Cosmetics  
Used the software for: 2+ years

### "Streamlined but Clunky?"

October 18, 2024

4.0

QB is a big part of our HR and finance practices. Overall, it's very effective and streamlines processes. On the other hand, Intuit has gobbled up so many different companies that it creates problems in either functionality or security due to user login issues.

Pros

QB is pretty straightforward, and there is a lot of built-in functionality with other products. Unfortunately, this is a Con as well. The user interface is very strong; the user experience needs to be streamlined.

Cons

QB is owned by Intuit, and because intuit owns So Many Other products, there is a LOT of strange overlap. I dont like that Intuit has purchased other websites/ products that our team uses, which creates problems when I created an account with the same email on a different website.

Review Source

PB

Pernia B.  
Advisor to the Digital Marketing Team  
Non-Profit Organization Management  
Used the software for: 2+ years

### "💯% Value Money Return"

October 1, 2024

5.0

Pros

QuickBooks Online has the most robust online accounting tools compared to all the software I have ever tried. It reduce financial errors by automating over 85% of manual repetitive accounting tasks.

Cons

I am a daily user of QuickBooks Online and I seldom record any issues along the way.

Review Source

LM

Linda M.  
Bookkeeper  
Environmental Services  
Used the software for: 2+ years

### "Best software for booking"

January 28, 2025

5.0

Pros

The ease of keeping track of invoices and the suppliers

Cons

Bank accounts getting disconnected from the bank transactions

Review Source

JJ

Julie J.  
Bookkeeper  
Executive Office  
Used the software for: 2+ years

### "Not what it Use to be"

November 6, 2024

3.0

Quickbooks is improving the platform but it may never be what the desktop was for years. Increasing cost of the platform has necessitated moving to a different platform for many of my accounts

Pros

well known platform. allows links to bookkeeping and accounting professionals

Cons

the platform has made some features hard to perform

Review Source

SR

Samantha R.  
Finance  
Accounting  
Used the software for: Less than 6 months

### "Good service but pricey"

April 14, 2026

5.0

Pros

QuickBooks Online simplifies accounting, automates invoicing, and provides clear financial insights.

Cons

QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches.

Review Source

KI

Kyle I.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QuickBooks Positives for Churches"

December 24, 2024

4.0

Easy to use, understand and dissect our church's budget, even for someone who isn't familiar with financials.

Pros

Easy to run reports to see P/L for different quarters, years, etc.

Cons

Sometimes it's hard to go back to the original report after clicking on a specific suggestion.

Review Source

DB

Donald B.  
Managing Member  
Financial Services  
Used the software for: 2+ years

### "Quickbooks for Business"

November 14, 2024

4.0

A very solid product that helps keep track of all your business activity while allowing for fast reporting. The only negative is that customer service with a live representative is impossible to reach. They also raise their rates every year by about 9%.

Pros

QB is easy to set up and navigate. Generating reports is a snap and it integrates seamlessly with Quickbooks payroll. you can also invite your accountant to have access to review and help with tax returns.

Cons

The new format doesn't allow you to select the home page view that is best suited to your needs.

Review Source

AP

Ashvi P.  
Design Engineer  
Farming  
Used the software for: 1-2 years

### "Great platform for tracking payments"

June 2, 2025

5.0

I really like QuickBooks. It is super convenient and allows easy access to see how much/when I get paid. I also find it nice that it automatically provides a W2 for me.

Pros

I love that I can always get easy access to all my payments. Sometimes I like to go back and see how much I have made within a certain timespan, and this website makes it super easy for me to do so.

Cons

Some of the more advanced features can feel a bit overwhelming or hard to find at first. It took me some time to fully understand the layout and how to use certain tools, but once I got the hang of it, it became much easier.

Review Source

LR

Liz R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "1stQuickbooksReview"

March 15, 2025

5.0

Good experience for someone who is familiar with the functions and operating system.

Pros

It’s got tons off downloads and positive reviews about its user friendly interface.

Cons

It’s comparable with various payment platforms but not compatible with others.

Review Source

JL

Jared L.  
HR Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "QuickBooks Online Review: A Comprehensive Cloud-Based Accounting Solution"

December 5, 2024

5.0

Being cloud-based allows users to access their accounting data from anywhere, at any time, with real-time updates. This is especially useful for business owners on the go or remote teams.

Pros

QuickBooks Online connects to your bank and credit card accounts to automatically download transactions. This feature helps ensure that financial data is always up-to-date and simplifies reconciliation.

Cons

Although QuickBooks Online is generally user-friendly, new users might face a learning curve, especially if they are unfamiliar with accounting software. Navigating the more advanced features can be challenging for beginners.

Review Source

VR

Verified Reviewer  
Bookkeper  
Furniture  
Used the software for: 1-2 years

### "QBO - all about ease of use."

December 13, 2024

4.0

Pros

QBO is easy to use and navigate whether you're an accountant or a business user.

Cons

QBO does not have all the functionalities. Inventory management is poor in QuickBooks online.

Review Source

AD

Amy D.  
Office Manager  
Facilities Services  
Used the software for: 2+ years

### "Works well but frustrating updates"

September 6, 2024

4.0

Overall I don't mind it, and I get what I need from the system for invoicing and payments, as well as expense tracking. What I really do not like is the constant changes and updates without notice - especially when it affects the layout and I have to relearn how to use it.

Pros

For the most part the system is simple to use, and it easily lets us send invoices and receive payments from our customers.

Cons

I really dislike the constant aesthetic changes to the site, especially when there was no reason to make a change. For example, a more recent change was "updating to a more modern look" - but it completely changed the layout of our invoicing screen, making it much more difficult to navigate and make sure all the required items are put in correctly. Also, you don't have the option to change the layout back to a previous version - you're just stuck with the new one - which is so frustrating. It seems like as soon as you get used to one thing changing they make another change - without notice - and you have to learn the system all over again. In my work I truly don't have time to relearn how to use a system that should be easy to use. Very frustrating.

Review Source

ML

Mandy L.  
Consultant  
Accounting  
Used the software for: 6-12 months

### "Great Tool for Bookkeeping"

December 5, 2025

4.0

Pros

A great bookkeeping tool for our small not-for-profit business. Easy to use and accessible to use anywhere.

Cons

I wish the cost was a little lower for our small not-for-profit business. A lower rate to pay annually instead of monthly perhaps.

Review Source

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