# Page 31 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is QuickBooks Online the right Accounting solution for you? Explore 8456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8456) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 31 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 751-775 of 8456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Bookkeper Furniture Used the software for: 1-2 years ### "QBO - all about ease of use." December 13, 2024 4.0 Pros QBO is easy to use and navigate whether you're an accountant or a business user. Cons QBO does not have all the functionalities. Inventory management is poor in QuickBooks online. Review Source AR Alec R. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "A tidier interface to the god standard" December 23, 2024 5.0 Not being an accountant or bookkeeper, there is a learning curve to making sure everything is properly setup. I thought I was doing a pretty decent job until I hired an actual bookkeeper. I let them do the rest of the setup and maintenance and it's been great ever since. It's very cut and dry to navigate and look for various information whenever I need. Pros More affordable, more accessible, and more user-friendly than standard QB. Cons As with any finance software, getting lost in details while setting up accounts is easy. Definitely be sure to have someone who knows exactly what they're doing manage the setup and maintenance. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Bookkeepers preferred that we use QB online Review Source KK Katie K. Executive Director Philanthropy Used the software for: 1-2 years ### "User-friendly option for non-profit organization" October 23, 2024 5.0 Overall, I have been pleased with QuickBooks Online. I find that it is more user-friendly than the desktop version. It was easy to link to our bank accounts, which means that I usually don't have to do double-work. Our non-profit organization uses QBO for all of our accounts and our budget. I do wish that I could access graphs and charts for board presentations. Pros Easy to link to our bank accounts, user-friendly Cons It can be intimidating and overwhelming, especially to new users. I can no longer find some of the charts and graphs that I used to use for board meetings. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) To link with our bank accounts and have a more user-friendly experience Review Source Daniel T. Owner Construction Used the software for: 2+ years ### "Customer service has gone severely downhill with Quickbooks" September 24, 2024 1.0 Collaboration and customer service are nonexistent with this company. Nobody is on the same page. I talked to one person who told me to cancel my merchant account, which I'd been using for 4+ years, because they couldn't figure out why it wasn't working. After over an hour on the phone this representative had me cancel my account and informed me that he would call me in 3 business days, once the cancelation could process, one Monday at 1:00pm and set up a new merchant account for me. Three days later a different Quickbooks rep called me to schedule an appointment to set up my merchant account. I informed her I already had an appointment with the gentleman I spoke with a few days ago, he knows what's going on with everything. She said she didn't know what I was referring to and so I set up an appointment for a couple of days later. Finally, I got a call to set up my merchant account so I can start invoicing like I have been for the last few years and accepting card payment through an emailed link. I am informed that because I am setting up a new account, I no longer get the same rates/fees as I had before because those were grandfathered in with my old account. So now, instead of my $15.00 cap on AHC transactions that I had had and been using for over 3 years, had been replaced with a 1% fee on all AHC transactions. I am a General Contractor and most of the invoices people pay are $10,000.00 or more which means now instead of paying $15.00 on that transaction I pay $100.00. The lady who set up my new merchant account, of course, has no idea why the original person I spoke with had me cancel the account in the first place but that there was nothing she could do to help me and nobody she could transfer me to would be able to help figure out why the person had me cancel my merchant account or help me reinstate my original fee structure. It's very suspicious how this all happened, and I will be looking for alternative Accounting software. Pros Quickbooks has sufficed as a basic, constantly changing, discombobulated bookkeeper/invoicing platform. Cons Nobody that can be gotten a hold of to resolve issues know what is going on with the company they work for or have the knowledge or power to do anything about it. Review Source CH Casey H. Owner Consumer Goods Used the software for: 2+ years ### "Best Software For Business" October 2, 2024 5.0 My overall experience has been a positive one. It has everything I need to run a small business. It gives a sense of relief. I Do Pros I really oved using QuickBooks Online. I started a small business selling my sewn goods and QuickBooks helped me with so much. It made it easy to keep an eye on the money coming in, how much I was spending on supplies. It also helped me plan for saving for taxes as well at the end of the year. I really enjoyed how it tracked inventory and made it easy to make estimates and invoices. Cons Sometimes the online version would have connection issues and I would have trouble login into my account. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing QuickBooks Online I loved the pricing and all the features it had to offer. Review Source PW Penny W. Admin Food Production Used the software for: 2+ years ### "Simple yet Effective - Can do what you need" October 11, 2024 5.0 Very happy with QBO - We were using QBO and switched to Sage Intacct. Now integrating with other platforms is ridiculously expensive, nothing is intuitive, and we are strongly considering going back to QBO. Pros Very easy to use. Intuitive. And lots of google answers if you need help. Cons Not a lot to not like. Is user friendly and can't find anything bad to say Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Reason for choosing QuickBooks Online We used Sage and are very disappointed with the useability Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Switching back to QBO because the integrations with Sage are quirky. QBO always ran smoothly and we had so much more control. Review Source AH Anne H. Staff Accounting Used the software for: 2+ years ### "QBO only option " November 7, 2024 4.0 Intuit is basically a monopoly. No other company comes close to their product. Pros Can track all of Clients files easily, remote access Cons Intuit advertising to the public trying to undercut the very professionals that use their software. Review Source VR Verified Reviewer CEO E-Learning Used the software for: 2+ years ### "Helps with understanding business finances" December 15, 2024 4.0 Great tool for business finances and accounting Pros QuickBooks Online helped me understand my business finances better, for someone who isn't great with numbers. Cons The user interface could be better, especially for people who are not comfortable with numbers Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) For better automation and access to real time data. Review Source CD Chelsea D. General Manager Accounting Used the software for: 6-12 months ### "General Manager of Fuel Business" November 5, 2024 3.0 I have not been happy with it. I don't like that we were pretty much forced to upgrade and move to online. Pros I like that I can access it from anywhere. Cons Transitioning was not easy, nor were we able to transfer all of our company file. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Quickbooks basically forced all of their customers online. Review Source DP Daniel P. Owner Photography Used the software for: 6-12 months ### "Great for a small buisness" November 26, 2024 5.0 I started using this about a year ago as my accountant bill was too high and I’ve never looked back, this has allowed me to grow the business even more by saving money on accounting fees Pros This software is great for doing all my Buisness costing without the need in a accountant Cons You do have to but abit of work in with this software but it is a great software Review Source NB Nicholas B. Cnc operator Consumer Goods Used the software for: Less than 6 months ### "Quick books " December 11, 2024 4.0 I set up an account through work and filled out some tax info and it basically took care of the rest. I could access my pay information days before my check would arrive so I’d know what to expect and in case anything needed changed or updated. Pros My check stubs, time sheets and insurance information where all readily available on a convenient and easy to use app/ website. One of the easiest UIs I’ve used for getting my pay information. Cons I’m a skeptic when it comes to apps and personal info but it did seem as though maybe this app could have been pretty easily manipulated Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Changed jobs and my employer used quickbooks Review Source RD Roxann D. Author Writing and Editing Used the software for: Less than 6 months ### "QuickBooks review" July 4, 2025 5.0 My overall experience with QuickBooks was very good. I would recommend this to any business owner or accountant trying to run a businesses books. Pros The simplicity of the site is my favorite thing about it. As a novice in accounting, the site literally directs me to do what I need to run my business. Cons While the software is simple, it does have quite a bit of tabs and buttons to get used to. Some things would be better if consolidated. Review Source DZ Denis Z. Finance Officer Environmental Services Used the software for: Less than 6 months ### "Quickbooks - Great software for small businesses!" December 12, 2024 5.0 Extremely good experience overall staffs! No one has complained about this new software which we have implemented! Pros Such a great software and so affordable for small businesses! It's much better than MYOB, has much more options and much more user friendly! Cons Nothing really! We are really extremely happy with this software!! Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Sick of MYOB as not user friendly and missing lots of important options. Review Source JN Josh N. Realtor Real Estate Used the software for: 2+ years ### "Quickbooks is automated and easy" October 3, 2024 4.0 I really have enjoyed using Quickbooks Online to do our accounting tasks in a simplified manner, during our time using it and as a real estate organization, it's difficult to keep track of every expense, but with Quickbooks it has been easy to keep an eye on everything and have good analytics and reports about our performance and our income. The tools offered by Quickbooks are so intuitive and allows us to grow financially thanks to its automated features that cut a lot of the time and energy that we can spend finding more clients and engaging with them. Pros Quickbooks Online is an easy-to-use platform that changes the way our finances are done. I specially like the way everything is simplified from the desktop version (which if you have already used, this one will be very easy to get used to), and having one single place to organize all of our bills and pay them right on the website is so beneficial to us because we don't have to go through other applications to do so, just by allowing Quickbooks to make this process for us we already save so much time. Another favorite feature of mine is the option to manage all our taxes inside the platform and we have been able to contact their customer support when we have any question about our taxes, which is amazing. Additionally, I love that it has so many integrations with different apps that just make everything more convenient to use because it allows us to complete our tasks efficiently and the synchronization of data goes smoothly. Cons I wish it was more cost efficient, despite all the amazing features that it includes in its variety of plans, the price is still quite high and not customizable to what we actually need, I wish they added more customization features to the pricing plans so that it can be adjusted accordinly to our budget. Aside from that, sometimes there are issues loading the data when you first open the platform, this has happened quite often and it is something that bothers me but it's still a great program. Review Source RV Robert V. Bookkeeper Accounting Used the software for: 1-2 years ### "Complete application with automated flows" October 29, 2024 5.0 I like it because I can access it wherever I am. Pros You can integrate with banks and import transactions automatically. Cons ACH payment rates are expensive and they increased the monthly cost again, the discounts are in a short period Review Source WA Wilson A. Director - Human Ressources Information Technology and Services Used the software for: 6-12 months ### "QBO was complimentary for my needs" April 23, 2025 5.0 Pros I used QuickBooks Online for my last job HR needs, it is complete and I would recommend it whenever I have to Cons Subscription-based pricing instead of one-time payment, interface loading time Review Source EF Erin F. Medical director Veterinary Used the software for: 6-12 months ### "Good software for small business " January 30, 2025 4.0 Fair to good experience. Does what I need and does so well. Easy to use. Pros Easy to use and integrate with my vet software. Cons Sometimes was not intuitive and made it difficult to have others use Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing QuickBooks Online Price and flexibility to use at home easily Review Source KC Katie C. Admin Accounting Used the software for: 2+ years ### "Quickbooks Online is your one stop shop!" September 24, 2024 5.0 I enjoy using Quickbooks. We have not tried another book keeping software so I am not sure if others are better, but we don't have any plans on changing anytime soon. Pros Quickbooks Online is your one stop shop for business accounting and operations. We have used quickbooks since 2014 for our businesses. It has amazing features to help automate the process such as uploading bank statements so you don't have to make manual entries Cons I dislike the fact that If i am invoicing several businesses at once, I have to individually do the invoices. I wish there was a screen that I can make ONE INVOICE and apply it to several different companies and send. (In our business, it is common that we provide a same cost service to multiple companies at a time). This would help effiency for us. Review Source VR Verified Reviewer Dir Non-Profit Organization Management Used the software for: Less than 6 months ### "No bank syncing - beware!" December 1, 2024 1.0 I signed up because Quickbooks offered a syncing option with my bank. But the bank syncing always failed. Quickbooks repeatedly wasted my time asking me to refresh and try this and that again and again. Finally it occurred to me to ask my bank, and my bank said Quickbooks was never an authorised partner of theirs. And Quickbooks refused to refund me despite all my time wasted. Pros Nothing. It was an awful experience through and through. Cons The bank syncing is a scam. It never worked. Very few options. Not flexible. Review Source JG James G. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Good easy to use once set up " December 28, 2024 5.0 Overall good, once set up it’s easy to work with Pros Easy of use, easy to track and send accounts to the accountant Cons Re entering everything even tho the migration is ment to bring it all in Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Lack of Hmrc integration force us to change Review Source LE Lily E. Sales Manager Environmental Services Used the software for: 1-2 years ### "Straightforward Solution for Bookkeeping and Reporting" November 1, 2024 5.0 I only use it for bookkeeping and invoicing, as well as for exporting reports, which I find very straightforward Pros It's not just what I liked the most; it's what I still like after three years of using it Cons What I don’t like much is that I have to refresh the page to update transactions, and sometimes this keeps me from noticing transactions that haven’t been added Review Source KB Kari B. Practice Admin Medical Practice Used the software for: Less than 6 months ### "Switch from desktop, you won't regret" April 3, 2025 5.0 Once we switched over and got familiar with the differences, it has made payroll and accounting much easier for our practices were multiple people use the system. Love that it helps our remote accountant work with ease. Pros Streamlines a lot of what Desktop does, multiple workers can use Cons Just getting used to a different format vs desktop Review Source VR Verified Reviewer Fitness and Nutrition Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Value and Easy to Use!" September 26, 2025 5.0 Pros QuickBooks Online is extremely easy to use. Plus, as a small business owner, you cannot beat the price. Cons I use stripe for a lot of my billing. It would be nice if it connected a little bit easier. Also, for Quickbooks billing, it would be nice if you could have customers on subscriptions. Review Source SH Shriraksha H. student Computer Software Used the software for: I used a free trial ### "Quickbooks online: Best for small businesses but at a cost" February 14, 2025 4.0 Quickbook online is a cloud based accounting tool which is very popular among small and medium business. The pricing or subscription might be higher but it has user friendly interface and real time updates making it easier to manage finances.You can invoice, track taxing and with expensive subscription even keep track of your business profits. Pros It is a software used for accounting, tax invoicing and other financial stuffs. I used this to help my friend who owns a small business. it is user friendly and multiple people can access the reports and invoices Cons It is a bit on the expensive side costing around $20-30 per month just for basic invoicing , accounting and reports which may be a disadvantage for startups and small business owners. Sometimes even the payroll calculations are wrong which is very big flaw Review Source CK Charity K. Finance Assistant Hospital & Health Care Used the software for: 2+ years ### "QBO: Kenya’s 🇰🇪 Most Widely Used Online Accounting Tool" October 10, 2024 5.0 2- and 3- way POS, invoices and receivables matching help detect errors when paying vendors. Pros QuickBooks Online allocates features which enables me to save time by automating workflow as accounts payable, billing and invoicing. Cons Ever since ai started using QuickBooks Online I have never experienced bugs. Review Source Similar Products Featured ## Related categories [Fund Accounting](https://www.capterra.com/fund-accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.