# Page 34 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 34 - Is QuickBooks Online the right Accounting solution for you? Explore 8456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190778/QuickBooks-Online/reviews --- QuickBooks Online 4.3 (8456) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 34 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 826-850 of 8456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Laz M. Fulfillment manager Cosmetics Used the software for: 2+ years ### "Streamlined but Clunky?" October 18, 2024 4.0 QB is a big part of our HR and finance practices. Overall, it's very effective and streamlines processes. On the other hand, Intuit has gobbled up so many different companies that it creates problems in either functionality or security due to user login issues. Pros QB is pretty straightforward, and there is a lot of built-in functionality with other products. Unfortunately, this is a Con as well. The user interface is very strong; the user experience needs to be streamlined. Cons QB is owned by Intuit, and because intuit owns So Many Other products, there is a LOT of strange overlap. I dont like that Intuit has purchased other websites/ products that our team uses, which creates problems when I created an account with the same email on a different website. Review Source TJ Tara J. Administrative Assistant Construction Used the software for: 6-12 months ### "Valuable Asset" March 17, 2025 5.0 The platform is very easy integrate into the business. Pros It is very easy to use and make changes to employees and customers as our needs change. As projects change and employees move to different projects it is easy to move them to new projects. Cons There is a learning curve to get used to all the features. Once you learn them it is a breeze. Review Source SF Steven F. Controller Construction Used the software for: 1-2 years ### "great software with some limitations." February 11, 2025 4.0 It was great. There are always updating it which is very good. Pros Easy to use. It is cheap and everyone knows it. Cons It doesn't do job costing very well esp. for mid to large construction Review Source DL Devlin L. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Best Software for Businesses, however not for personal finances" September 19, 2024 4.0 I had purchased multiple accounts after speaking with a representative. I did one for our business, and they had told me that I could manage our personal finances on the other one. I found that using this software to try and manage personal finances was not as great as other software out there. However for business, this is hands down the best software that I had used. I recommend this for businesses, however do not recommend them for personal finances to help build budgets and have more control. Pros Quickbooks has great automation features and the ability to connect a wide range of accounts for your business. Cons As a newer customer not as familiar with QuickBooks, I found that navigating at times was sometimes difficult until you learn the buttons or locations. Alternatives considered [Quicken](https://www.capterra.com/p/151854/Quicken/) Reason for choosing QuickBooks Online I have always heard about quickbooks for business. When I reached out to a QuickBooks rep, they were able to explain how the software could help me. The only downside to that is they had also told me that I could use this for keeping track of our personal finances. I found for personal finances it was not as good of a software compared to others. Review Source KD Kristen D. Vice President of Operations Logistics and Supply Chain Used the software for: 1-2 years ### "Simple Program for Simple Accounting" November 1, 2024 3.0 Pros I love the reporting features in QBO. They are quick and efficient. Cons I do not like how there are so many advertisements. No matter how many times I've clicked the "x" away, the ad reappears to purchase a another product or feature. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We wanted a cloud based service that we could access from anywhere. Review Source SH Sj H. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "A true gamechanger for our small business" September 16, 2024 5.0 Absolute time save and so easy to use. Our company used to operate Sage instead but when our admin lady left it fell to my partner and I (managers and also engineers on the shopfloor) to deal with the day to day so we decided to switch to Quickbooks. It has saved us so much time, streamlined all out processes and made everything so much more straight forward that we didn't even need to even replace the admin lady. Also value for money vs what we were pating for with Sage is just night and day. Finally, the vast array of softwares which integrate with Quickbooks is brilliant. The main one we use is Pleo for our petty cash and it downloads all transactions seemlessly into Quickbooks. No hassle! Pros So easy to manage almost everry part of our business. Makes VAT returns a doddle and all banking transactions are imported automatically Cons Payroll said of things isn't the best for us so we've stuck with Moneysoft for now Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Our accountant used Quickbooks and said she'd rather we did too Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Our admin lady was leaving and we needed to make life a lot easier and streamline everything. Also cost cutting Review Source SW Suzie W. Finance Manager Non-Profit Organization Management Used the software for: 2+ years ### "Very Satisfied" October 8, 2024 5.0 Love it. Use it for many clients and the customer support is strong as well. Pros So versatile, really easy to use. We used the classes alot for our fund management. Its is also very compatible with other softwares we use. Cons The search feature is not as good as the desktop search feature. Some of the features in receivables (custom templates & selecting specific a/r accounts) don't work very well Review Source MS Molly S. QA Construction Used the software for: I used a free trial ### "Business Saver" February 14, 2025 5.0 I had loved everyone minute of working with QuickBooks. It was a business saver for my father. Pros QuickBooks was always fast and easy to access and learn. Cons When it started out, it was on the slower side, but once it got up to speed everything was awesome. Review Source MW Mathew W. Owner CEO Construction Used the software for: 6-12 months ### "A Very Powerful Software" October 11, 2024 4.0 I signed up for the discounted first 6 months and I felt at that price there was good value, after that expired, I know feel like QuickBooks is a form of a tax or a burden for small business. Pros The product is very robust it can do much more then I will ever be able to use, that is why I have a bookkeeper to help me. Cons My bookkeeper had me unsync my business bank account from QuickBooks because of the way QuickBooks would classify different expenses. I don’t know how much of an issue this is with my bookkeeper vs. QuickBooks but that where I am at now. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing QuickBooks Online I figured that QuickBooks is the leader, there would be more cross product support. So far so good. Review Source KM Kyle M. Roadside Network Administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A decent quality product" June 10, 2025 3.0 Pros Multiple search methods made finding most payments pretty simple. Seemed to be the only one pro I can remember Cons Clunky, slow if too much data even with multiple search criteria input. Would lag out and need to restart the search Review Source AS Ami S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Overall great product, needs some improvement" November 23, 2024 4.0 Great product for low cost, organizes and keep track of business profit/losses Pros Ease of use, mobile app, ability to share with bookkeeper Cons Mileage tracking uses a lot of phone battery Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online More established product, and better customer support Review Source SS Sean S. President Accounting Used the software for: 2+ years ### "Quickbooks" November 13, 2024 5.0 That I have alot of great experiences with Quickbooks and I love every bit of it Pros That I can log into Quickbooks anywhere I am and that it is good and has a lot of great information Cons nothing that I have a great work experience Review Source FS Frances S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product " December 6, 2024 4.0 Overall great product. Very easy to learn and use. Pros It was was easy to learn. My Very easy to use. Integrates with many banks. Cons The price!!! It keeps going up! It’s a great product but it seems the price keeps going up Review Source MB Morgan B. CEO Marketing and Advertising Used the software for: 2+ years ### "Good for Some Businesses but not Intuitive to Use" September 27, 2024 5.0 I would describe my opinion on Quickbooks as mixed. If you have a complex business it can be a good solution but if you have a small business with simpler accounting, I don't think it's worth the time when other competitors have more streamlined features. Pros Quickbooks payroll works well and I've enjoyed the invoicing features. Cons Some features don't work well for the price, so you constantly have to make journal entries to correct them. For example, Quickbooks often duplicates logs invoices you send from here even when you've manually tied the invoice to the payment. Similarly, if you want to delete a reconciliation, you must have an accountant do it. Some of the hoops you have to jump through are cumbersome. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing QuickBooks Online My accountant recommended Quickbooks over Wave but I am likely going to switch in the future. Review Source DB Damon B. Founder Telecommunications Used the software for: 1-2 years ### "Slowly improving" May 12, 2025 3.0 As a long-time user, the online connection helps integrate other sources (bank accounts, etc.). It isn't quite as smooth as the previous versions, but it is a solid option. Pros The online integration helps bring in bookkeeping from other sources. Cons The online component is relatively new and not as smooth as the classic version. Review Source CR Christine R. Productivity Strategist and Mindset Coach Professional Training & Coaching Used the software for: 2+ years ### "Great bookkeeping software for companies with employees and products, not solopreneurs" December 11, 2024 5.0 Quickbooks Online is easy for me but then I have a background in bookkeeping. I would have stayed with QBs Online if there was a lower subscription level. Pros QBs Online syncs with my local bank when other apps do not. Cons QBs Online is more robust than my needs as a solopreneur. There needs to be a lower subscription level for those who don't need everything it offers. Review Source SL Susan L. Accounts Payable and Receivable Health, Wellness and Fitness Used the software for: 2+ years ### "Accounting Directives Kept Simple" October 11, 2024 4.0 Besides needing help from their support team, everything is fairly intuitive to navigate. Pros Invoicing is simple, and key reports are already drafted. Making modified reports are easy as well. There are several accounting features that are streamlined on this platform. Cons The support/help teams are dreadful. When you have an agent call you - the connection is usually bad. The chat support feature is easy to miss since it's in a different window altogether, rather than an active part Quickbooks. Review Source KS Kayla S. Program Director Child Day Care Services Used the software for: 2+ years ### "User friendly! " November 12, 2024 5.0 I truly enjoyed quickbooks online when we used it was so user friendly! We switched to a more childcare center software recently however quick books was great and allowed our account to also access it remotely. It was great! Pros We used quickbooks on line for years in our childcare center. It is so easy to bill families on and now it allows you to accept online payments. Which is so convenient for getting paid in a timely manner, which is great as a center director. Cons I didn’t like that when we used it we couldn’t take online payments I know now that is an option and is nice however it would have been so helpful years prior. Review Source TB Tina B. Head of Finance Alternative Medicine Used the software for: 2+ years ### "Quickbooks is great" November 19, 2024 5.0 I've used it for multiple companies and it's always been excellent. Pros It's very user friendly. It's an excellent ERP for a small company Cons It doesn't have some of the more complex functionality you need for a larger company. Review Source MC Maxime C. President Marketing and Advertising Used the software for: 1-2 years ### "Great Accounting Tool For the Rest of Us" October 16, 2024 5.0 QuickBooks Online is an excellent tool for managing finances, especially for small and medium-sized businesses. Its user-friendly interface makes accounting tasks like invoicing, tracking expenses, and managing payroll efficient and stress-free. One of its standout features is the ability to access your data from anywhere with an internet connection, making remote work seamless. The platform also integrates with many apps, which enhances its functionality for inventory management, time tracking, and more. Additionally, its automated features, like recurring invoices and bank feeds, save significant time. Customer support is responsive, and tutorials are available for new users. Overall, QuickBooks Online is a valuable, all-in-one accounting solution that simplifies business finances and helps you stay organized. Pros Accessibility from any device, ease of use, and seamless integration with third-party apps. The automatic bank feeds and real-time financial tracking help save time, making it perfect for managing business finances efficiently. Cons Slow loading times, especially with larger files, and its monthly subscription cost, which can add up. Customization options may be limited for complex businesses, and the learning curve can be steep for first-time users. Review Source MP Michal P. Software Engineer Accounting Used the software for: 6-12 months ### "Quickbooks review" April 14, 2025 4.0 Pros Quickbooks is the standard for doing bills and organizing expenses. It has an easy to understand interface and is very responsive. Cons There could be some use-ability improvements, but in general the product is good. Some features feel like they could be worked a bit more on. Review Source SZ Sharon Z. Owner Consumer Services Used the software for: 1-2 years ### "I wish this wasn’t the default software " September 6, 2024 3.0 It is really buggy. It skipped some of my captures from my bank accounts and it double counted some of what I was capturing without it actually being double entry. It threw off my numbers by forcing me to integrate with PayPal. Pros I like that it integrates with a lot of platforms. Cons It is a bloated software that is overly complicated and yet is so crucial for so many small business owners to use. It’s a system that makes it requirement practically that a small business owner has to hire a expert to set it up and manage it. This is not feasible nor is it new small business owner friendly. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online It was cheaper and it integrated with at least two other things that I needed it to integrate with. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) I was forced to make the switch when Go Daddy canceled their bookkeeping service. I would have stayed with the Go Daddy service. Review Source EB Emma B. Customer Care Consumer Services Used the software for: 1-2 years ### "Quickbooks Equals Quick Accounting!" December 3, 2024 5.0 The overall experience has been great. If there is something that I am in need of help with, their customer service always has an answer or will help to find a solution for me. Pros Quickbooks is a great platform to use for all of your accounting needs in one area. Instead of using multiple platforms the ease of having everything in one space is really what makes it stand out. Cons I have yet to find something about Quickbooks Online that doesn't work for me. Review Source CN Caleb N. Commercial Advisor Real Estate Used the software for: 2+ years ### "The perfect solution to book keeping and tax management" January 6, 2025 5.0 Overall, my experience has been very positive and stress free. Pros Very intuitive program. Best part is the auto transaction logging and machine learning features. Cons Has occasional issues with bank disconnection that can be pesky. Review Source TR Tanya R. Founder Design Used the software for: Less than 6 months ### "Good solid bookkeeping software" January 8, 2025 5.0 Overall, it's really good for keeping track of finances and it looks like it has lots of useful reporting functionality (although, that's just what my accountant said). Even though they couldn't sort out my problem, customer service was quick to get back to me and were helpful in trying to find a resolution. Pros It's really easy to use and helps me keep track of all my finances. And I can give me accountant access so she can see everything without me needing to export it and send it over separately. It connects to my bank account really easily and is great for sending invoices and getting paid fast. Cons There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been super useful. But for some reason it wasn't working with my email. The support team tried to help but we couldn't work out what the issue was. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.