--- title: "Page 46 | QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 46 - Is QuickBooks Online the right Accounting solution for you? Explore 8555 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/reviews/?page=46" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- QuickBooks Online 4.3 (8541) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 46 - Reviews of QuickBooks Online ## Showing most helpful reviews Showing 1126-1150 of 8541 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Director Used the software for: Less than 1 year ### "Great Product - Easy and Intuitive" June 27, 2022 5.0 Really good. I find it makes managing my business so much better than using lots of spreadsheets which I had in the past. Invoicing especially I find really easy to send, receive and get invoices paid. Pros I found it really easy to set up and use. I found support really helpful when I had questions and they seem to genuinely understand business needs rather than being "generic" support people who just know the software. Cons Nothing really. I found payroll to be a bit more difficult to master but I think that was probably just me worrying about getting it wrong whereas normally I would just play around until I found the thing I needed. Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing QuickBooks Online Seemed to fit my needs best and allowed incoporation of payroll at a reasonable price Review Source Ower Used the software for: 3-5 years ### "Not for me" June 20, 2022 1.0 I’d rather slam my toes in the door than ever deal with Quickbooks again Pros Send a switch into QuickBooks online there’s nothing I like about it Cons Since switch in a QuickBooks online there is nothing I like about it How they use my money for over a month kept give me the runaround keep telling me that it would take 2 to 3 days to fix it calling every two days and get the same answer Reasons for choosing QuickBooks Online I was already using Quickbooks Desktop and after reading reviews most of them were good but I ran into that the worst scenario that you could ever run into on my nails people said you couldn’t get your money out of Quickbooks that is most definitely true you have to work over a month to get it out of him Review Source Response from Intuit June 22, 2022 We hate to hear of the poor experience you've had with support. For a better understanding of why funds are held or delayed, please visit: (https://quickbooks.intuit.com/learn-support/articles/getting-the-most-out-of-quickbooks/understanding-payment-holds-in-quickbooks-online/05/940159). Once you've checked on that, you can reach out to our QuickBooks Payments/Merchant Services Risk Team, as they'll be best equipped to walk you through the steps to get these funds released, and provide an update on when you can expect to receive them. You can get in touch with their team directly using this link here: (https://help.quickbooks.intuit.com/prechats/offerings/Payments-Risk-Care-Messaging/23142/view). Hope this helps! -Kristina, The QuickBooks Team HR Officer Used the software for: 3-5 years ### "Everything about our financial transactions in one place" June 20, 2022 5.0 With Quickbooks, we have increased our confidence in our ability to organize and control our finances without missing out on any payments. It helped us organize expenses and keep receipts in an organized manner, and Quickbooks with its layers of protection increases our sense of security, and ensures that all that data is protected from tampering and hacking. Pros I love the fact that I can synchronize all my accounts in one place with Quickbooks, in addition to my credit cards, and also have an integrated database of all the transactions and transfers made through them. Because it is based on the cloud, this gives us greater flexibility in terms of increasing the ability to control financial data and organize the archiving of its records and invoices, and this exempts us from keeping untidy backups, thus ensuring that every document that is stored has a number within the record and fixed with it time The date and any additional notes. I love the fact that Quickbooks efficiently schedules payments and notifies you well in advance that there is a certain payment on a certain date, allowing you to replenish your account and execute the payment on time. I also like the accounting reports that we can issue, which are accurate and comprehensive for all debit and credit movements, and you can also prepare statements of taxes paid from the accounts, which saves a lot of effort and shortens a lot of procedures. Cons I'm sure all the trouble is because Quickbooks deals with financial data and that requires an increased level of verification, but overall Quickbooks is easy to use, affordable and covers most of our needs efficiently. Review Source Technical Outsourcing Specialist Used the software for: 3-5 years ### "The simplest and best way to manage payable and receivable accounts, including invoices and records." May 31, 2022 5.0 QuickBooks Online has aided us by providing a low-cost system for processing, evaluating, and documenting our accounting processes, as well as managing our accounts payable and receivable. QuickBooks Online's database allows us to keep track of all of our paperwork and invoices in a secure and organized manner. Pros QuickBooks Online allows us to produce numerous accounting statements as well as properly manage client and employee accounts by providing an easy and fast processing system for everything linked to accounts payable and receivable. QuickBooks Online helps us to track and record invoices with dates of collection or payment, substantially simplifying our small business accounting procedures. The reports you generate using QuickBooks Online, as well as the budgets we prepare with it, are thorough and simple to audit. I appreciate that it's cloud-connected, because it adds another database to our system, allowing us to store all invoices and information in a secure location with data protection. Cons QuickBooks Online is user-friendly and packed with capabilities. I occasionally have trouble searching for information within reports with numerous pages since I have to check the search results multiple times, sometimes manually. I believe that the search procedure should be improved to make searches easier and faster by providing the desired results without requiring a lot of work. Review Source Zeenat H R. Managing Director Used the software for: 1-3 years ### "The Efficiency of QuickBooks Online for your business" May 27, 2022 5.0 I enjoy using this and the ease of using this software, it is made for smaller to medium sized business and is an excellent solution for point of sale , inventory management and payroll. You can run your entire store with this software and do the payroll and have all files prepared for external accountants without too much effort especially at business year end. Everything is organized. Pros This product was easy to use , it was easy implemented and integrated within my store. I feel that it has so many useful tools for your business as well as critical and vital tools for a business to operate successfully and cost effieciently aswell as cost effectively. It is so simple to have a software that integrates to all your devices, it runs your payroll automatically as you set it , it facilitates tax compliance so there is no need to stress at year end as with this software you are well organized and your documentation is on hand ready to file. Being able to jus use your mobile phone to upload receipts and make invoices is another perk as we all know that although a mobile phone would not replace a computer it is just as efficient as one in any ways in todays tech driven environment. The cloud experience is also safe and secure there is no need to worry about data being compromised by malfunctions or any other reasons like theft and having no back up data. The user interface is friendly which is admirable. Cons This software is user friendly however like any other software a person needs to familiarize themselves with the software before becoming affluent with the software it needs to be learnt like any other software , t does have training so if you on the slow side with IT software you might have to spend some time learning the software but once you do it becomes a breeze. There is training links to assist with aspects we would like to learn , support is widely offered as the company is a stable established firm you know you would be getting value in that aspect. I do not have any cons … I do believe that more reports could be introduced to the online version and a increase in inventory management as this could work well for larger businesses. Reasons for choosing QuickBooks Online I did my research and it fit my category of having all the features ,I want out of a software without having to purchase additional software to facilitate running my business. I also liked the fact that it was cloud and i would not have to stress about loosing devices. Review Source Executive Assistant Used the software for: 3-5 years ### "Great for business " May 23, 2022 4.0 Pros QuickBooks Online is a great one stop tool for business of all sizes. I will say, there is a learning curve without switching from the desktop version to the Online system. Once you get accustomed to it, this system is great for integrating all aspects of the business even for those who have little knowledge of bookkeeping/accounting. Cons Getting a response as to why we cannot be approved to accept payments for invoices via QB is frustrating. We’ve applied several times and continue to get rejected with a vague reply. Review Source owner Used the software for: 3-5 years ### "Great for the every day user with some guidance" May 20, 2022 4.0 Overall, Quickbooks Online has the capacity, capability and collaboration to support most business owners when it comes to accounting. Pros The features and convenience of cloud software is great. Some features are restricted in the app, but the browser version is much more robust. Many of these features are what make online more desirable over the desktop version for sure. Many 3rd party apps connect directly to QBO making it a central hub. Cons The Intuit server gets bogged or glitches quite a bit for my liking. It's my biggest complaint. My second pro is the subscription cost. There are certain features that are only offered in the higher tier subscriptions that are honestly too robust for many users. Support is also very lacking. Even for a Quickbooks veteran, what little support existed needs more knowledge base for technical issues. Review Source Owner Used the software for: Less than 1 year ### "Get your Finances in Order Quickly!" May 18, 2022 5.0 Quickbooks Online has been a wonderful software to take my small business accounting to the next level! There is a bit of a learning curve to set up the customizable software and maximize it's use for your business. Once it's set, accounting is easy and quick. Running reports takes 5 seconds and you have all your accounting information at your fingertips with the mobile app! Pros Ability to access from anywhere! On my computer, on my phone, in the car, wherever I need it! Quick mobile receipt upload from your phone or computer! This allows me to quickly scan gas receipts or upload online purchase receipts to Quickbooks Online. Gone are the days of saying "what was that purchase for?" Not only can you upload receipts but they automatically tie to the bank account import. Easy to create reports! Ability to compare month to month or year to year. Can break down by categories or tags. Tax time made easy! My accountant had all the information they needed. I can link accountants to my Quickbooks Online so they can assist with quarterly payments, general questions via email/online or bookkeeping. Cons Quickbooks Online has a little bit of a learning curve. Since I had no prior experience with a formal accounting system, I signed up to add one of their pros to walk me through set up upon purchase. They helped get the bank account integrated and get everything moving the right direction. Due to the learning curve, there are plenty of resources online or within business organizations that can walk you through the ins and outs. Quickbooks Online is very customizable, but getting those custom items set up can feel overwhelming. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel document was homemade and I was not able to run reports. Quickbooks offers receipt upload and storage. It also allows me to run reports to better predict my future financials. Review Source Small Business Owner Used the software for: 3-5 years ### "Best Small Business Software!!!!!" May 17, 2022 5.0 My overall experience with this software has been excellent. I really couldn’t have asked for better. Pros I can’t really say like everything about this software it has everything I need for my small business. Cons There isn’t anything I don’t like about this software. It’s a great software and helps my business run smoothly. Review Source Operations manager Operations manager Used the software for: 1-3 years ### "Quickbooks online honest review " May 17, 2022 4.0 I love that it keeps my companies express organized and easy for tax season to be able to go back and look at. I can also easily move stuff around if I need to and create new categories. Pros I like that it easy to install and asks you questions in order to set up your profile for your company. I like that you can go to live chat on the side and also questions when you need help and ask a live customer support person or look at questions already answered through a community. I like how it’s broken down in all forms to look at like profit and loss, expense reports, taxes, etc Cons What i think could use work is in the invoice creation and having more tutorial or step by step when first installing and logging in as new user Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reasons for choosing QuickBooks Online I wanted to try quickbooks first and ass if I could understand it Review Source Human Resources Generalist Used the software for: 3-5 years ### "I like how easily reports can be customized" May 12, 2022 4.0 The system is simple to learn and utilize. Helps me prepare for tax season all year long so that I don't have to worry about anything. An emphasis is placed on UI and user experience. It's clear to see that they've done so. Because we don't utilize all of the tools, there might be a lot of clutter in our workspaces. Pros In order to handle my clients' businesses, I use Quickbooks Online, a powerful accounting program. In addition to project accounting, we can handle receivables and payables, set up rules for posting to cut down on time for posting (which equals cheaper accounting costs!), and quickly produce useful reports with this software. Cons I'd want to be able to create bespoke purchase orders with additional signatures, but I'm not able to do so at the moment. The ability to perform genuine bank reconciliations from within the program would be an added bonus. The process of comparing receipts to invoices is likewise time-consuming. Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) QuickBooks Maintaining track of payroll statements and work accomplished by workers is simple; it is also advantageous for employees to have access to paystubs and payroll information as soon as it becomes available. Review Source Owner Used the software for: 3-5 years ### "Accounting for small and medium businesses" May 2, 2022 4.0 With QBO I am never required to visit a client and can service a company anywhere. The ability to automate most accounting functions, particularly Accounts Payable allows me to carry out the work of a full time accountant for several companies in a fraction of the time. Pros What QBO lacks in functionality it makes up in connectivity with third party apps such as inventory and project management for more sophisticated requirements. As a Pro Advisor I find support excellent if I have issues. Connecting to third party apps such as HubDoc, SparcPay, Excel and Dext, for example make this a truly paperless and virtual accounting system. Cons Intuit pushes hard to sell to capture the market by suggesting the software can be used by any small business but some expertise is required for set up and it is still developing features that may be missing for some businesses. Nonetheless subscription fees are continually increased for companies that have been induced by limited time offers. Reasons for choosing QuickBooks Online Starting up a bookkeeping and accounting business I recognized the marketing prowess on Intuit and that a large number of businesses would be seeking assistnce with his product allowing me to acquire clients quickly. Review Source Desiree H. Freelancer Used the software for: 3-5 years ### "Quickbooks Onlines Software review suggested for business" April 6, 2022 5.0 Quickbooks was proposed by my duty proficient as it is the business standard. Pros QuickBooks Online is an extraordinary bookkeeping programming for occupied business people who are searching for an incorporated method for keeping all their charging/invoicing/cost following/installment handling in one spot. I find it very simple to utilize. It permits me to forego the cost of an actual bookkeeper and awards me the accommodation of making and sending solicitations web based, tolerating installment, overseeing receipt history and following costs. Rather than buying programming and being consigned to one PC, you can get to this product anyplace. Moreover, assuming you have workers for hire/representatives, contingent upon your arrangement, you can deal with your finance straightforwardly from the product which is a special reward. Cons Sorting costs, dividing solicitations, and checking exchanges can in some cases be awkward and more troublesome than it believes it ought to be. Doing anything over fundamental errands typically requires a google search to sort out, yet there is broad documentation and instructional exercises/guides exist for almost all that you'd need to do. There's an expectation to learn and adapt Review Source Owner Used the software for: 3-5 years ### "Frustrating giant company who wants your money but not to talk to you." March 31, 2022 3.0 I have my books on Quickbooks and that's about the only thing they've solved. Anything the least bit sophisticated, forget about it. And I've likely wasted more time dealing with the problems and issues they created than if I would have done everything by hand. Pros This software is fairly inexpensive, ubiquitous throughout the business community, so you would think it would be great! The automated stuff is good when it works, and the system is complex but it's fairly easy to learn the basics and add on knowledge as you go forward. Cons There remain a lot of bugs in their system and processes they never seem to get right. They change the software all the time, so each time you go looking for something, it's been moved. The WORST part of this software and this company is their inability to actually provide proper support. I had a situation where a rep really messed up my account and it has become an enormous time suck and issue trying to get it resolved (it's been months without resolution). No one calls back, they transfer you from department to person to another department to another person. EACH TIME you have to start from the very beginning including verifying your identity and explaining EVERYTHING again, only to be transferred and start over. It's mind-boggling to me that anyone would run a company like this. Just horrible. I hate it so much I'm shopping for new software with the known issue of having to transfer all my history over mid-year. That's how bad it is. My blood pressure goes up every time I have to deal with them - it's the worst customer service experience I've had in years. I honestly would avoid this software at all costs. It's not worth the headache. Reasons for choosing QuickBooks Online I wish I wouldn't have - I'm looking at Xero to switch from Quickbooks Online. Review Source Response from Intuit April 1, 2022 We'd like to ensure that you get the support you need to answer any questions or concerns you may have with QuickBooks. You can reach our support team via phone or chatting with them directly by following the steps listed here(https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0\_US\_en\_US). We hope this helps. -Kristina, The QuickBooks Team Susan H. Office manager, Vice President Used the software for: 3-5 years ### "Easy to set up and use" March 17, 2022 5.0 I spend so much less time doing our bookkeeping with Quickbooks Online. Also, because our accountant can see everything online, I don't need to drive a box of printed papers anymore to their office 45 minutes away. Pros I like how quickly I was able to understand how to use Quickbooks Online. Cons I can't think of anything we need that isn't included in Quickbooks Online Switched from [AMS360](https://www.capterra.com/p/113472/Vertafore-AMS360/) Intuitiveness of the product and value for the price. Reasons for choosing QuickBooks Online My husband's daughters use Quickbooks for their latte stand shops and referred us to it. Review Source Response from Intuit March 17, 2022 Thank you so much for sharing your review with us, Susan! It's awesome hearing that QuickBooks has helped simplify your work-load, and make things so much easier for your business accounting! If you ever run into any questions or need help with your subscription, please feel free to reach out through the Help(?) icon in-account, and we'd be happy to assist you. All the best! -Faith, The QuickBooks Team Bookkeeper/Office Manager Used the software for: 3-5 years ### "Very user friendly and has everything in one place" March 17, 2022 5.0 My overall experience has been a great experience. I have been using it for years. Pros Quickbooks Online is very easy to use and has everything you need in one place. It keeps the flow of the business finances running smoothly. The invoicing, tracking of assets and expenses, providing reports, etc are all extremely easy to use and find and connect in a very simple way. Cons There is nothing at this time that I like least about this software. It is much better than most bookkeeping programs I have used. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Total Office Manager](https://www.capterra.com/p/80729/Total-Office-Manager/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing QuickBooks Online Each one of the above programs has its benefits and had a lot of what Quickbooks offer, but quickbooks is much simpler to use and has the exact amount of what is needed to run the business. A program like "Total Office Manager", it is extremely complex and not as user friendly. A program like Xero wasn't as detailed as Quickbooks. Etc. Review Source Quality Assurance Quality Control Used the software for: 3-5 years ### "The best accounting software that adapts efficiently to the needs of users of different activities" March 14, 2022 5.0 QuickBooks Online has increased our ability to control our finances, keep payment schedules and account balances up to date, simplify our financial reporting methodology, and help us document and store all those records and data safely and in a way that makes it easy for us to retrieve them when we need them. Pros QuickBooks Online is generally easy to use, allowing all team members to rely on it and get things done with it. It is also low-cost, enabling the largest possible segment to benefit from its services by organizing their accounting affairs. Sage Intacct features innovative tools that can adapt to user requirements. There are many features I love about QuickBooks Online, especially the use of budgeting tools, charts of accounts (credit and debit) and cash flow planning, and I love how QuickBooks Online simplifies our procedures and allows auditing of all financial transactions. QuickBooks Online also has various internal controls that provide auditors with assurance that all submitted data and reports are accurate. Its cloud-based nature makes it an ideal database for all the records we may use at any time. Cons QuickBooks Online is the most adaptable accounting software for all users' needs and I like its simplicity and how many units communicate with each other effectively, and I haven't noticed any troubling technical issues while using it. Everything in QuickBooks Online is tightly connected and easy to use. Review Source General Contractor General Contractor Used the software for: 3-5 years ### "Honest Customer" March 14, 2022 3.0 Pros I enjoyed that many of the features were easy to use such as, estimating, invoicing and bookkeeping. I also enjoy the easy use of receiving all of the reports that I would need at the end of the year. I did recommend this platform, many times in the past! My current bookkeepers even paid for courses to further their education to properly utilize quickbooks, and that is why it saddens me that I have to cancel my subscription and find a new platform! Cons I thought accepting payments online was a great idea, but one day a customer that did not want to pay their balance, and needed extra money had one of her credit card payments returned ($2000), so I disputed. I have been in this business for over 10 years so I always have proof! I submitted over 60 pages of proof including pictures, invoices, receipt numbers with the merchant of where i received the materials from, and quickbooks still allowed them to make the return. Which told me that any payment I ever accept by credit card, quickbooks will allow a customer to return regardless how much proof the client has. Again not saying its a bad company, but my money is important and any platform that doesnt protect that, does not protect me!!! Due to this me and my bookkeepers will be switching Review Source Response from Intuit March 18, 2022 This definitely isn't the kind of impression we want you having, Dathan. We want to ensure any and all problems regarding your funds are addressed. The best team to assist with this is our Merchant Services Team. Here's the link to contact them: https://quickbooks.intuit.com/learn-support/en-us/help-article/mobile-apps/contact-payments-point-sale-support/L7zQuXpgk\_US\_en\_US Wishing you well. -Kristina, The QuickBooks Team Owner Used the software for: 3-5 years ### "How to Save Time, Stop Worrying and Start Selling" February 17, 2022 4.0 Pros The fact that everything is integrated and just \*works\* is what makes quickbooks Online remarkable. It works as a software but it also works in your own region where tax and sales laws may differ. My only desired feature would be an educational approach to expense categories that would be linked to their small business or personal tax solutions so that we could estimate purchases' impact on taxes in real time to make decisions on the fly. This may be available to large businesses but would be incredible for tiny ones, too! Cons I think my only complaint would be the price changes that seem to happen out of nowhere. I may understand the costs associated with making and painting such a software, but if there are no additional features being added that users need, it's a tough pill to swallow especially with modern offshore development. Review Source Response from Intuit February 17, 2022 Thank you so much for sharing your review, Alexi! It's fantastic hearing that QuickBooks Online has been working so well for your small business! Please feel free to share any feedback or product suggestions through the 'Feedback?' icon in-account, and our Developers can review your comments from there. If you end up needing help with anything or have questions, please don't hesitate to reach out using the Help (?) icon > Contact Us, and we'd be more than happy to get you taken care of. We appreciate you! -Faith, The QuickBooks Team Hannah W. Administrative Assistant Used the software for: 1-3 years ### "QuickBooks Online Stands Out" February 15, 2022 4.0 Quickbooks online has been a life changer, I dont have to be at a meeting to provide reports as authorized users can make changes. Everyone gets reports as is Pros Best reports on profit and loss, stock quantities, payroll processing. The app has fitted very well especially with having to work virtually and you can refer at whatever location you are. Authorised users can make changes and you get instant notification and identity of the editor Cons Integrating my local payroll with the online QB payroll Switched from To accommodate users whos only need to make entries yet they are not accountants Reasons for choosing QuickBooks Online It is easy to adapt, can be shared by different users without waiting for others to log off, reduces paper work Review Source cosmologists cosmologists Used the software for: Less than 1 year ### "Cosmetologists specialize in: Hair, Skin, Make-up, and Nails " February 1, 2022 4.0 it has help me keep track of my taxes and the amount of money I make and spend helps me not spend more than I make. it really is a good app or program to have. Pros Easy to get to on the phone while I am working or in between. So, I can just inter, into invoice before I forget, an important detail. So, the next time my client came in I have what I need to do the same job as before and I can please my client again. It helps with taxes so I can make sure I don't owe an amount I can't pay at the end of the year. Helps me keep track of the money I spend and the money I make. Cons The dashboard isn't like some I had seen on the appointment app salon Ireis. I thought about switching but i stayed with QuickBooks because it does the tax and how much I need to put aside quarterly. Review Source Inventory and Production Manager Used the software for: 3-5 years ### "Happy Quickbooks Customer" January 31, 2022 5.0 As a start up/small business, every dollar really does count. It's critical to see where the money is going and when we really need to dial in on cost-cutting measures and Quickbooks has taken the guesswork out of the process. I could not see myself managing our accounts and loans effectively in spread sheets like I can in Quickbooks. Pros Quickbooks has an absolutely beautiful user interface. The dashboard is loaded with charts that displays all of the information that you could possibly want in just a scroll and the click through between tabs is seamless. Your company's every money-move is available right at your finger tips and brings a real intimacy to your finances like never before. I actually took over the accounting from my husband, which was a bit of a mess, but Quickbooks makes it easy to get everything fixed in less time than you might think. They add new features pretty regularly and make you feel like they're really there to support your business, no matter how big or small you might be. Cons No products come without flaws, but I'd say I feel like it's pretty minimal. Sometimes the "rules" that I have set up aren't always captured when I bring in transactions. Could be something about how I have it set up, but I've noticed it a few times. While I generally think it's pretty worth it, it is kind of expensive compared to newer competition that pops up. Review Source Cheryl S. Owner and Speech Language Therapist Used the software for: 3-5 years ### "QuickBooks Online: Making Tax Tracking Easier for Sole Proprietors " January 31, 2022 4.0 Overall I have been happy with Quickbooks Online. Quite simply, it does what I need it to do. Track sales and expenses in a way I can easily pull data by varying parameters as needed. Pros I like that Quickbooks has an expense tracker that is easy to use and has the categories cleanly divided up based on tax filing needs. The app component of this is my favorite as I can photo a receipt and input it on the go (although I mostly do stuff online). The ability to track service based sales is also pretty straightforward and easy to use. Those are the main features I bought this for and they do the job. Cons Quickbooks online (I have the Simple Start version) is crazy expensive for someone running a sole proprietor part time business. And it just went up in cost recently. The expense is because it has to be paid for monthly (or a small discount if paying yearly all at once). I really dislike the fact that most software programs have gone this route. I am not a large or even full time business that can hack all these monthly software expenses we have. But I want the ability to use it where-ever and not be tied to one device so I have to pay monthly. The other thing I really dislike again probably comes back to price. I want the ability to have it autopopulate expenses each month so I am not constantly having to enter them. But I can only do that if I pay MORE for a package at a higher price point. Given the average user will have monthly expenses, this should be part of every plan. Lastly, there needs to be a way to make this software HIPAA compliant so those of us in healthcare using it can use it for things like invoicing and taking payments. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reasons for choosing QuickBooks Online Because feedback from people who had tried both indicated that Quickbooks was the way to go. Review Source Manager Used the software for: 1-3 years ### "It’s the industry standard for a reason" January 25, 2022 5.0 Quickbooks helps keep my small business finances in check with features both simple enough for me to use and robust enough for my CPA to help with during tax season. I cannot imagine going back to manual invoicing, expense, and profit/loss tracking. Pros Quickbooks integrates with most other small business software out there that has any sort of financial functionality. Categorizing and tracking expenses, invoices, and customer history is pretty easy. Reports are readily available and clear to interpret and automatically updated. Most all Tax professionals are familiar with the software so your CPA or tax preparer can tell you exactly what quickbooks documents they need when it’s tax time. There is also a robust online community that will help if you run into issues. Cons Categorizing expenses, splitting invoices, and marking transactions can sometimes be clunky and more difficult than it feels it should be. Doing anything more than basic tasks usually requires a google search to figure out, but there is extensive documentation and tutorials / guides exist for nearly everything you’d want to do. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reasons for choosing QuickBooks Online Quickbooks is what was suggested by my tax professional as it is the industry standard. Review Source Felice G. Office Manager Used the software for: 3-5 years ### "QuickBooks Online 2021" December 23, 2021 3.0 I have used QuickBooks Online for a number of years and, for the most part, it has been positive - except for the decline in service over the past couple of years. It gets what you need done, but don't look for it to be too customizable for your individual needs. Pros QuickBooks Online is a relatively easy product to set up and start using. Over the past few years there a more and more programs that can be integrated into it. It gives you the basic details you need if you take the time to set it up correctly. Cons I don't know why QuickBooks did not give the online version the same features that the desktop version has. We sometimes struggle to work with our accountant as she only knows the desktop version, and when she asks us to make a change, it is hard for her to explain how to do it because the method is different. Also, there are not as many reports available in the online version. One thing that really bugs me is that even if you add a memo, there is no way to get it to appear on the check or in the memo area of the ledger. Lastly, I feel like customer service has really declined over the past couple of years - it feels like QuickBooks is not supporting their staff and giving them the training they need. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We felt like it would be easier to have everything online so that we would have accessibility when we needed it. Review Source Response from Intuit December 29, 2021 We definitely appreciate your business, and your feedback regarding the Online version. Alternatively, you can use the QuickBooks Desktop version but put in on the Right Networks hosting cloud. This allows you to access the Desktop program from anywhere as long as you have access to the internet. This a great option to have access to the Desktop version on the go and to get additional reports (https://tinyurl.com/2p993nn2). Wishing you the best. -Kristina, The QuickBooks Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.