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NPAW Suite is an all-in-one Video Analytics QoE & QoS monitoring solution for streaming video providers. The AI-driven platform provides real-time performance monitoring, user engagement insights, anomaly detection, quality metrics and dimensions and integration with virtually every video player. Key features include: - Video QoE monitoring and optimization; - Real-time platform performance understanding; - App performance and reliability monitoring; - Subscriber acquisition, retention and engagement metrics; - Ads Analytics - ad server agnostic tracking of video ads, ad fill rates, ads engagement; - A/B testing and optimization for editorial content; - End-to-end hardware and software monitoring; - Multi-CDN Balancing - On-start and mid-stream CDN switching; - Video Application Performance Monitoring (APM); - AI-powered real-time alerts and reports. NPAW Suite is the global leader in video intelligence solutions for OTT providers, broadcasters and Telecommunications companies.
Provider
NPAW
Located In
Spain
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Documentation, In Person, Live Online, Videos, Webinars
Support
Email/Help Desk, Phone Support
OTT platforms, Broadcasters, Telcos, Publishers
Content Source: NPAW Suite
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NPAW Suite Reviews
Pros
The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing.
It Helps to understand what's going on with our costumers and monitoring the their experience to improve our service.
Cons
It is very expensive for Latin American countries to pay dollars in licenses for each client.
Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow.
"Npaw has solved our need for video analytics "
Overall: My experience is so positive, their support team is fantastic, fast and efficient. We've centraliced all the analytics tool in one suite. They're improving the software constantly with new features. We made some integrations via APPI and was so satisfying, they technical team helps us with all the process.
Pros: We mainly use the analytics features but we're higlhy interested in the new features incomming of app data or the user map.
Cons: Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow.
"Head of OTT"
Overall: Really good and super important tool for us. Using NPAW we detect issues with our service instantly.
Pros: The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing!
Cons: The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE!
"IPBC - Npaw experience "
Overall: Im very satisfied from my overall experience working with the Npaw suit and the teams.
Pros: Great technical, cs, and support teams! Highly professional. And extensive data capabilities.
Cons: The suit still have a few improvements needed for a better user experience.
"NPAW provides snappy streaming performance insights that covers it all"
Overall: NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite.
Pros: I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you. Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on.
Cons: The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time.
"NPAW Suite is an excellent tool for video specialists"
Overall: At TV 2 Norway, we have used many different tools for the purposes of understanding video playback and troubleshooting. NPAW is the best in terms of detailed data with advanced analysis, flexibility and data retention.
Pros: The detailed data on both video playback and advertising, the fine-grained permissions structure and the ability to customize with formulas and other data sources.
Cons: The UI has a rather steep learning curve, some of the good features are not intuitive