# Inspector Nexus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Inspector Nexus the right Home Inspection solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190940/Inspector-Nexus/reviews --- Inspector Nexus 4.1 (17) [View alternatives](https://www.capterra.com/p/190940/Inspector-Nexus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Inspector Nexus Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adrian C. Inspector Commercial Real Estate Used the software for: 6-12 months ### "By far the best in the industry" August 27, 2019 5.0 I'm surprised there aren't more reviews for this yet. I highly recommend you try it out if you want to be way ahead of the game. Pros The reports BLOW the minds off of agents and clients. Agents especially love the request for repairs feature which is super simple and easy to use. The templates are fully customizable and flow very well. I was even able to import my home inspector pro template in about 30 seconds. Overall it saves me countless hours a day. Customer service is professional and always responds quickly. Cons I wish they had more tutorial and training materials. They said they are working on that though. Review Source JR Jesse R. Home Inspector Real Estate Used the software for: 2+ years ### "Perfect for the budget and small teams" June 7, 2022 4.0 It works great so I can spend more time finding those often missed issues by other inspectors. It's one less thing to worry about when I'm on site. Pros East to set up. Good pricing. Great looking reports. The support team has always been very quick to respond to any issue I've had. This can easily be used for other types of inspections and not just whole home inspections. Cons I wish the price of the inspection could be added to the contract agreement. I have to manually change the wording each time I send a new contract. Alternatives considered [Spectora](https://www.capterra.com/p/157144/Spectora/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Reason for choosing Inspector Nexus Pricing, it offers similar features, and the reports look professional. Review Source TL Tyrone L. Home inspection business co owner Real Estate Used the software for: 1-2 years ### " decently impressed with inspector nexus " June 13, 2022 3.0 It is good and detailed when the system is up and running properly, my business partner who is using a android is having way more issues as well so I dunno if it’s a android issue or not. Pros I like most about this software when it’s functioning properly is the detailed pics and being able to describe the pictures and section . Cons Software glitches , not being able to edit categories subject lines , clients not being able to open report time to time and having to contact customer service , and you loading pictures sometime take up to 35-45 mins at the end of the report which is long for high speed internet . Also paying near 70 a month Canadian for this product and having all these issues I’m very weary about keeping if nothing is adjusted Review Source JV Johnpaul V. Home Inspector Consumer Services Used the software for: 6-12 months ### "My review " June 7, 2022 4.0 I enjoy it, it help keep me on task and is overall the best for small business Pros The product is very easy to use and implement. A few bugs here and there but easy to get help. Cons It saves every comment for ever. It would betree to have the option to assign a permanent comment or create a temporary that won’t stain the template. Alternatives considered [Spectacular](https://www.capterra.com/p/145713/Spectacular/) Reason for choosing Inspector Nexus The ability to create a repair list. The easier it is the better Switched from [3D Inspection System](https://www.capterra.com/p/145702/3D-Inspection-System/) This is more cost effective for a smaller business Review Source DT Daniel T. Certified Professional Inspector Real Estate Used the software for: 1-2 years ### "Good value, comes with kinks" June 7, 2022 4.0 Pros Nice to have the option for mobile use. Needs better syncing from mobile to PC. Cons Needs better syncing from mobile to PC and vice versa Alternatives considered [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/) Reason for choosing Inspector Nexus Flexible payment options Switched from [Horizon](https://www.capterra.com/p/29052/HORIZON/) I found horizon UI to be outdated and ease of use was not optimal Review Source BM Britt M. Structural engineer Civil Engineering Used the software for: 1-2 years ### "Ease of use" June 9, 2022 5.0 I thoroughly enjoy utilizing the software based on the ease of use and pricing schema. For a small firm such as myself having the ability to pay per report or at a monthly fee as I grow makes it easy to plan and budget for growth. Pros I really like the ease of use building the reports. The pre-build information makes it seamless. The ability to go in on the web and create specific templates for specific projects or clients is very beneficial. Cons Occasionally the video portion does not attach correctly. Reason for choosing Inspector Nexus I chose inspector over the ease of use in the pricing schema. When I first started the business I was determining the best course of action to grow slowly. As I've grown I continue to use the software. I do like the fact that I can integrate with other off-the-shelf softwares for scheduling and billing if needed. Review Source PC Paul C. Owner Commercial Real Estate Used the software for: 1-2 years ### "New Found Home Inspection Services " June 8, 2022 2.0 Overall. Frustrating and dissatisfied Pros I like how it will save previously entered narratives Cons The app shuts down constantly. I have contacted appsupport on this multiple times in the past and has made no difference. Apple or Android it does not matter. We have had reports that quite literally take hours longer because of this major issue. It's a constant frustration for my team. I would suspect we will choosing another provider in the near future Reason for choosing Inspector Nexus Seemed ok when we tried the trial Review Source MM Melpo M. Director Real Estate Used the software for: 2+ years ### "So much potential but still lacking" April 29, 2023 3.0 Tech support is lacking and the syncing issues come and go consistently. Pros When the platform works, it’s easy to use Cons There are lots of syncing issues that are recurring. They only offer tech support via email, and refuse to troubleshoot issues by phone or text. Very frustrating when you’re on site and can’t get help when you need it. Review Source BlB Brandon l B. Inspector Real Estate Used the software for: 1-2 years ### "Great Product" October 26, 2022 5.0 Pros After switching over to inspector nexus I’ve saved 2 hours or more on every inspection. The app syncs up with my iPad and desktop seamlessly, and everything just works. Overall I am super satisfied with how everything works. Cons I have experienced a few crashes but the support said they should be fixed in the next update. Switched from [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Wanted something more modern Review Source TM Tom M. Owner Real Estate Used the software for: 1-2 years ### "Bam " June 20, 2022 5.0 Overall I love the app. It is easier to operate from phone then desktop which is not ideal on some days. Pros The interface of the software and the simplicity of the reports is what I like most. It has a good feel and easy to operate. Cons The crashing of the app and getting to uploaded photos is a lot of buttons. Review Source DO Daniel O. Owner Construction Used the software for: 2+ years ### "Great Inspection software" June 16, 2022 4.0 Overall I'm pleased with software it's ease of use and it's pay-per-use pricing. Pros The software is easy to use, set up and even creating a template was pretty straightforward. As a small company doing specialized inspections for mold and toxicity I have months where I'm busy and months where my only do one or two inspections and being able to pay per inspection versus a large monthly fee works really great for me. Cons I'd like to see the app work better when you're in locations without any data. And would really like to see the addition of a payment processing, and a way to lock the report until payment has been received. Review Source BW Blake W. CEO Real Estate Used the software for: 2+ years ### "Great Software for a Great Price" June 14, 2022 5.0 My business is able to customize the software to meet the needs of our clients at an affordable price. For a small business owner, this is a game changer. Pros The software is easy to use for residential home inspections. My favorite aspect is the flexibility that this software allows. I am not required to meet a certain threshold of inspections per month, but I can pay to use the software based on the needs of my company. Cons The comment library could be more extensive to save time when filling out reports. I would also like the addition of more templates to add to variety. Review Source NF Noel F. Home Inspector Real Estate Used the software for: 2+ years ### "satisfied user" June 20, 2022 5.0 Proffesional reports. reports are easy to read and are organized. Pros easy to organize reports. compatibility with devices. Cons areas where phone signal is low, the software/app is slow to process. Review Source PM Paul M. President Real Estate Used the software for: 1-2 years ### "Love this program" June 9, 2022 4.0 Works flawlessly and any issues customer service helped right away Pros How easy it is to use and how professional the report look Cons Wish you could up load pdfs into the report Alternatives considered [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Reason for choosing Inspector Nexus Price Review Source JP Jason P. Owner Real Estate Used the software for: Less than 6 months ### "Review " June 7, 2022 4.0 Pros Easy to use like the interface great product Cons I really like everything about it except maybe a cheaper iptikn Review Source IR Ian R. Owner Construction Used the software for: I used a free trial ### "Not Bad Software" December 5, 2019 4.0 Overall not bad. Seems well built, and they update it all the time with fixes and such, so that is good. Kinda clucky to use in the field though Pros It has certain features that are pretty good, and it's easy to start and finish an inspection. Pretty easy to use Cons Kinda takes a while to get to the actual nitty gritty. I have to click on 3-4 screens before I can start an inspection Switched from [Palmtech Home Inspection Software](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/) I wanted more modern software, but I ended up switching back to Palm Tech Review Source JW Jeff W. Home inspector Real Estate Used the software for: 6-12 months ### "Nexus review" June 16, 2022 4.0 Pros The look of the report. Its simple yet effective. Cons There really isn't anything I find wrong with this software. Review Source Similar Products Featured