# TaxiCaller  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TaxiCaller  Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more.

Source: https://www.capterra.com/p/190946/TaxiCaller

---

# 

 TaxiCaller Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TaxiCaller

## What is TaxiCaller ?

Increase efficiency and reduce costs with your own dispatch software and driver app. Enjoy a smart and efficient solution for taxis, school runs, NEMT/paratransit, shuttle services, and DRT. Allow bookings through channels such as your website, apps, dispatchers, and a corporate tool. With reports and analytics, you'll be in total control of your business. Enjoy extremely reliable and stable software with over 99.997% uptime and 24/7 online support. Use the Caller ID and VoIP integration of your choice and our API to connect value-added services. Try us free for 14 days. Welcome!

## What is TaxiCaller used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$28

Other, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TaxiCaller

4.8 (8)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$28

Other, Per Month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (8)

Ease Of Use

4.5 (356)

Value For Money

5.0 (8)

Value For Money

4.6 (321)

Customer Service

5.0 (8)

Customer Service

4.8 (341)

## TaxiCaller alternatives

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[5.0 (23)](https://www.capterra.com/p/10008781/Toro-TMS/reviews/)

Starting price

Contact vendor for pricing

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/190946/TaxiCaller/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dispatch Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

GPS

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Customer Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Order Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Routing

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Scheduling

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

TaxiCaller 42 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

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Features

4.8 (8)

4.8

Based on 8 reviews

## Pricing

Value for money

5.0 (8)

Free Trial

Basic

$28.00

Other,Per Month

Value for money

5.0 (8)

5.0

Based on 8 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 8 reviews

Filter by rating

5(6)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Bob G.

Manager

Transportation/Trucking/Railroad

### "Happy With TaxiCaller"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2023

We have had it for about four years now and we are very happy with it. We have never had any technical issues at all. The customer service and support is excellent. Our rep \[sensitive content hidden\] is wonderful and he is always available for help.

Pros

The ease of use, the support and they are very good when it comes to customizing it for us.

Cons

Nothing really. Their tech team have been very helpful in adding and modifying many features according to our need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 3, 2023

Hi Bob, We're so glad that you like the system and that it's creating value for your business. I'll let the support team know that you appreciate their help. Looking forward to continuing our partnership. /Camilla Marketing Manager

MS

Michael S.

President

Transportation/Trucking/Railroad

### "An easy-to-deploy, easy-to-use system run by people who still care about customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2022

As a fleet of over 50 we've been lucky enough to be paired with a dedicated account manager. I can say that the people at Taxicaller take customer service seriously, understand the unique challenges of our business and even have some good suggestions to help counter the continuing uncertainty in the industry.

Pros

Taxicaller offers a plethora of functionality and customization. It's easy to find a way to not only utilize the sofware within your operation but leverage it to improve your operation. You can deploy it in a day if you like but they also offer a lot of guidance for fleets that may require it.

Cons

I really can't think of much. Any issues I've had with Taxicaller have been attended to promptly. And they take suggestions from customers seriously.

Reasons for choosing TaxiCaller

The depth of knowledge about the product demonstrated by account manager made me instantly more comfortable with Taxicaller product. It was clear they were willing to invest the time to help guide my company through transition and help leverage the product as we progressed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2022

Hello Michael, Thank you so much for this review, we really appreciate it. I'm glad you're satisfied with our services and we're all very happy that we're able to work together with you. Looking forward to continuing our cooperation. Enjoy your day! Camilla Marketing Manager at TaxiCaller

DP

Dennis P.

manager

Transportation/Trucking/Railroad

### "Taxicaller program has been a game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

TaxiCaller has been great from the start our contact Jose Manuel Rodriguez has gone above and beyond anything that could be expected of one person.The customer service separates this company from any other company i have dealt with from the 24-hour support link for dispatchers with almost instant responses. Our account manager answers emails as soon as he gets them usually and has even helped while on vacation.Jose is always listening to suggestions and trying to implement everything we need. The software itself is quick responsive The onboarding process was great the help they provided every step of the way was above anything we received in the past by any other company and was FREE!! This is the first time we have experienced this as usually other companies has charged us thousands of dollars for onboarding.This is also the first time that a company was so confident in their product they don't require a contract.I can't stress enough how great this company has been and how much more efficient we are because of this software.The pricing of the software was a little bit more expensive but the change has saved us thousands in other areas of our business making this an easy choice

Pros

The quick and responsive interaction with the software, the ability to pull up history, the GPS replay has been great and easy to work.The GPS function is quick and accurate The system has so many options that it can be customized to how you need it.The account charge system is great and getting better and has cut our cost of invoicing by thousands per month

Cons

The only issue that i can comment on is the invoicing part needed some updating, I spoke to my contact with Taxicaller and he has notified me that before Christmas almost all of what i have requested will be implemented company wide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Wow, this makes my heart sing and it puts a big smile on my face. This is what we always aim for - being a great partner to our clients. I'm so grateful for your kind words, and it makes me very proud being part of a company that is truly putting customers in the center of everything we do. Thank you!

AA

Ashish A.

Dispatcher

Transportation/Trucking/Railroad

### "Good package, modern interface, Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2022

Pros

Taxi Caller is very modern and straightforward as compared to other taxi dispatching softwares. It is a all in one package with a lot of features on one screen. It is operated in browser so its easy to work remotely with this.

Cons

Sometimes it have some bugs and glitches and do not refresh automatically.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2022

Hello Ashish, Thank you for reviewing the TaxiCaller software, we really appreciate it. I'm glad that you're so happy with it, and find it useful for your business. Regarding the bugs that you sometimes experience, don't hesitate to reach out on the chat and let us know about them so we can inform you back when it's solved. Thank you!

PP

Prince P.

Director

Transportation/Trucking/Railroad

### "Good Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2019

Taxi and ehailing problems in Africa

Pros

The back end server is awesome. Its easier to locate the cars.

Cons

The updates take longer at times on UI for the passenger, Driver app also needs to be worked on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2019

Hi Prince, thanks for your feedback. I'm glad you like the TaxiCaller system. I'll forward your input on the update times to our development team. Have a nice day.

PT

Paul T.

JTDA committee member

Transportation/Trucking/Railroad

### "JERSEY TAXIAPP. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2019

Pros

There is so much to like about TaxiCaller's software, the whole system has been set up to keep you in complete control. The portal is the main hub of your mobile management system, from here you basically run your taxi operation, you can change settings for both the customers and drivers app, run accounts and send invoices, set up automatic messaging, create zones for your area, enter taxi tariffs to give fare estimations, run reports and replays of individual vehicle tracking, etc. There's also the live dispatch screen, this shows the drivers GPS locations plus information on all the current bookings and a history page of all the closed jobs, there's also a very helpful 24/7 live link if you need to call TaxiCaller, plus you can send messages straight to the driver's screens. all in all, it's a great system that is not overpriced.

Cons

There have been a few issues with the new user interface on the customer's app that we hope will soon be resolved! they include the following, the menu lacks a help button or any instructions to show customers how to use the app? The IT team also removed a couple of useful features that were on the old interface and hopefully they will be reinstalled soon, this includes the further information box, this was really useful as some customers want to notify the driver about any special requirements or if they want to add in any extra directions to find their location, we know this can be added to the address bar by using the pencil icon but most customers don't realise that it can be used for that purpose. They also did away with the flight details information box which used to appear when a customers put in a booking request to be picked up from airport arrival, the driver needs this info to check flight arrival times or for delays. TaxiCaller said they will take our suggestions into consideration and will hopefully fix these issues on any future upgrades.

Reasons for choosing TaxiCaller

As a committee member of the Jersey Taxi Drivers Association that was established back in 1954, I was handed the responsibility of finding and launching a suitable cloud-based taxi app for our association members, one of our basic requirements was to find a taxi app that would dispatch taxi bookings automatically to the drivers without the need to go through a dispatch operator. After researching the market we decided to go with TaxiCaller because the company was well established with plenty of experience in the taxi app market, plus the App could be adapted to run completely automated. The sales team were also very helpful and answered all my initial questions, when we signed up TaxiCaller assigned a rep as our key account manager to help us through all the setup procedures and to prepare us for launch day of our new rebranded app called JERSEY TAXIAPP.Today I regard the rep more as a friend rather than just our account manager, his professionalism and experience was invaluable right from the outset, The rep not only understood all the workings of the app but he also knew lots about the taxi industry, this was an essential requirement as far as I was concerned, as all countries have different taxi regulations and the rep was keen to learn how our local taxi industry worked and to find out the way we operated, he was then able to advise me on which settings to make on the portal so that we could run the app to suit our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2019

Hi Paul, thanks for the feedback. Some of the features that you are missing from the previous passenger app are already in the new one and we are currently working on highlighting these. We are also continuously working on adding the most essential features from the previous app into the new one. /Camilla, Marketing Manager

NT

Navi T.

Owner

Transportation/Trucking/Railroad

### "Great System! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2019

Pros

The ease and professionalism- very easy to learn and has a solution for everything

Cons

Nothing so far- everything is working just great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Hello Navi, thank you for taking the time to give us this review I really appreciate it. I'm glad to see that you like the system and our service. If you come across any issues that require our assistance, just give us a call. Best regards, Camilla Birkehorn, Marketing Manager

DF

Doron F.

CEO

Transportation/Trucking/Railroad

### "Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2019

It allows my team to process bookings quicker, across multiple platforms whilst offering our clients instant confirmation and peace of mind. Its allowed us to compete in the digital age.

Pros

easy to use, industry leading, extremely versatile.

Cons

This is not applicable as i love the software

Reasons for choosing TaxiCaller

The product delivered as promised with exceptional account management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 8, 2019

Hello Doron, thank you so much for the review. I'm so happy that the TaxiCaller system makes such a big difference for your team and your customers. Keep up the good work and don't hesitate to reach out if there is anything else we can do for you. /Camilla, Marketing Manager

[View all Reviews](https://www.capterra.com/p/190946/TaxiCaller/reviews/)

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