# TruRating Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TruRating Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/190965/TruRating --- # TruRating Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) TruRating ## What is TruRating ? TruRating is a technology company specializing in customer experience and analytics. Our innovative, multi-channel feedback solution at the point of payment enables businesses to easily track how customers feel against how much they spend, thereby understanding the consumer experience at an unprecedented level. TruRating has already collected tens of millions of ratings for our customers, which range from the largest global retailers to local restaurants and bookshops. ## What is TruRating used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TruRating ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trurating.com&name=TruRating ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TruRating 0.0 VS. [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (704) Value For Money 0.0 (0) Value For Money 4.5 (617) Customer Service 0.0 (0) Customer Service 4.6 (652) ## TruRating alternatives [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (543)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Visualization Graphical representation of data Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Multi-Channel Data Collection Collect information from multiple sources TruRating 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Tracks metrics that provide insight into how a user interacts with any interface or product Collect information from multiple sources Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.