# TruRating  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TruRating  Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/190965/TruRating

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# 

 TruRating Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

TruRating

## What is TruRating ?

TruRating is a technology company specializing in customer experience and analytics. Our innovative, multi-channel feedback solution at the point of payment enables businesses to easily track how customers feel against how much they spend, thereby understanding the consumer experience at an unprecedented level. TruRating has already collected tens of millions of ratings for our customers, which range from the largest global retailers to local restaurants and bookshops.

## What is TruRating used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TruRating ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trurating.com&name=TruRating )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TruRating

0.0

VS.

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (701)

Value For Money

0.0 (0)

Value For Money

4.5 (614)

Customer Service

0.0 (0)

Customer Service

4.6 (649)

## TruRating alternatives

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Starting price

Contact vendor for pricing

[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting price

Contact vendor for pricing

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Visualization

Graphical representation of data

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Multi-Channel Data Collection

Collect information from multiple sources

TruRating 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Tracks metrics that provide insight into how a user interacts with any interface or product

Collect information from multiple sources

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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