# Dialpad Pricing 2026 | Capterra > Learn more about Dialpad pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/190976/Dialpad-Sell/pricing --- # Pricing for Dialpad [4.2 (564)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Write a Review! ## [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Standard $27 **Pricing Model:** Per User **Payment Frequency:** Per Month Standard plan includes: - Unlimited Calling - Unlimited Ai Meetings for up to 10 participants - SMS, MMS & Team Messaging - Ai-powered call & voicemail transcriptions - Google Workspace & Microsoft 365 integrations ### Pro $35 **Pricing Model:** Per User **Payment Frequency:** Per Month Pro plan includes: - Unlimited Calling - Unlimited Ai Meetings for up to 10 participants - SMS, MMS & Team Messaging - Ai-powered call & voicemail transcriptions - Google Workspace & Microsoft 365 integrations ### Enterprise Custom Quote Available **Pricing Model:** Other Enterprise plan includes: - International SMS - Unlimited Office Locations and Ring Groups - Visual Voicemail - Call Recording - Call Forwarding ## Popular alternatives to [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Looking to learn more about Telephony software similar to Dialpad? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ringover [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/169627/RingOver/) by 800.com [4.7 (337)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price:$149/month [LEARN MORE](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (918)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) by 3CX [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price:$350/year [LEARN MORE](https://www.capterra.com/p/158704/3CX/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) by RingCentral [4.2 (1204)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price:$30/month [LEARN MORE](https://www.capterra.com/p/242188/RingCentral-MVP/) [View all alternatives](https://www.capterra.com/p/190976/Dialpad-Sell/alternatives/) ## What do others say about [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) pricing? Value For Money[4.1(564)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Pros Cons [Read All 564 Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Read Full Reviews Below Skyler G. Quality Manager Construction, 51-200 employees Used the software for: Less than 6 months ** Overall Rating 3.0 ** Ease of Use 5.0 Customer Service 3.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra May 19, 2026 "Looks good. Works Well. BUT you get what you pay for." **Overall:** From an operational standpoint, Dialpad is fine for a small volume call center with very straight forward data requirements. If you're a data centric company or coming from a VOIP service with more robust reporting, there will be a learning curve. Uptime is solid. No performance issues. **Pros:** Friendly sales and onboarding teams. Dialpad has a simple UI system and is not overly complex. The AI tools seem to work well. The transcription is better than I have seen in many VOIP softwares. Dialpad is reasonably priced. Playbooks, Moments, and other tools are useful and work well. **Cons:** Our onboarding team was spread too thin. Questions took WEEKS to answer. Customer support is slow. Live chatting with a person or getting someone on the phone is difficult. Their AI helpdesk is highly robotic. Helpful at times but doesn't do well with nuance. Reporting is limited and on the rails, meaning no customization in any real sense. You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for multiple contact centers (skills/queues) the system vastly restricts the data you can get. The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in. You have to export reports to get the data you want in the way you want but you'll have to spend 15min reformatting and combining spreadsheets to tease out the data or trends you want. **Switched From:** [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) **Reasons for Switching to Dialpad:** We switched to save money. It was a purely financial decision. Skyler G. Quality Manager Construction, 51-200 employees Used the software for: Less than 6 months ** Overall Rating 3.0 ** Ease of Use 5.0 Customer Service 3.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra May 19, 2026 "Looks good. Works Well. BUT you get what you pay for." **Overall:** From an operational standpoint, Dialpad is fine for a small volume call center with very straight forward data requirements. If you're a data centric company or coming from a VOIP service with more robust reporting, there will be a learning curve. Uptime is solid. No performance issues. **Pros:** Friendly sales and onboarding teams. Dialpad has a simple UI system and is not overly complex. The AI tools seem to work well. The transcription is better than I have seen in many VOIP softwares. Dialpad is reasonably priced. Playbooks, Moments, and other tools are useful and work well. **Cons:** Our onboarding team was spread too thin. Questions took WEEKS to answer. Customer support is slow. Live chatting with a person or getting someone on the phone is difficult. Their AI helpdesk is highly robotic. Helpful at times but doesn't do well with nuance. Reporting is limited and on the rails, meaning no customization in any real sense. You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for multiple contact centers (skills/queues) the system vastly restricts the data you can get. The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in. You have to export reports to get the data you want in the way you want but you'll have to spend 15min reformatting and combining spreadsheets to tease out the data or trends you want. **Switched From:** [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) **Reasons for Switching to Dialpad:** We switched to save money. It was a purely financial decision. [Read All 564 Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)