# Page 22 | Dialpad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Dialpad the right Sales Enablement solution for you? Explore 564 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190976/Dialpad-Sell/reviews --- Dialpad 4.2 (564) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 22 - Reviews of Dialpad ## Showing most helpful reviews Showing 526-550 of 564 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DN Daniel N. Director of Engineering Internet Used the software for: 6-12 months ### "A simple way to keep your work and personal calls separate" January 23, 2017 4.0 TL;DR It does what it says on the tin. allows me to keep work calls from bothering me when I'm not working, while still allowing people to reach me. It is simple, works well, and is easy to use. Review Source JS Jinal S. Used the software for: ### "Integrates with Google G-Suite" December 14, 2016 5.0 We've been using this product for about a year now and it's been great. The user interface is a bit difficult to navigate sometimes (example, you can get text messages on this number through the app OR directly on your cell, but we've found it hard to find the messages on the app). UX could definitely be improved. Although I must admit that we don't use all the features this product has to offer and could spend more time learning it. Review Source JW Julian W. Technical Specialist Accounting Used the software for: Less than 6 months ### "Great program" January 16, 2017 5.0 Easy to use, so far no hiccups. Have had great call clarity and ease of use making calls and changing settings when need be. Pros Straightforward, easy to use Cons None that I can think of Review Source TS Teri S. Manager Insurance Used the software for: Less than 6 months ### "Office anywhere in the world" January 17, 2017 4.0 I can work anywhere in the world as long as there is internet. I was even answering the phone while camping in northern Minnesota. Pros Convenience Cons Sometimes the voice is garbled. Review Source JP Jamie P. Regional sales manager Computer Software Used the software for: Less than 6 months ### "Great product" January 16, 2017 5.0 The interface and third party integration available with makes it a must try voice platform! You won't be sorry for trying. Pros Ease of use and third party integration Review Source DW Deanna W. Customer Service Agent Telecommunications Used the software for: Less than 6 months ### "Dialpad Review" August 3, 2020 4.0 Pros User friendly. Access a lot of information and makes job easier to do. Work smart, not hard. Cons It won't ring sometimes and says I missed a call. It has went blank when answering a call. Has put me in and out of off duty. Have gotten a call on off duty(on break) and Gotten a call while on a call. Review Source JW Jonathan W. IT Feild Technician Information Technology and Services Used the software for: Less than 6 months ### "Sales Calls" December 25, 2019 4.0 It's good over all. Can be a bit expensive if you have many users but it works well. Pros Good for Sales calls and making records of those calls. The number is completely separate from your personal number. Cons It can be a pain to set it up on a mobile phone from time to time. Some users were successful and some weren't. Can be a hit or miss. Review Source KB Kayvon B. Used the software for: ### "Dialpad FTW" January 17, 2017 5.0 In my career I've used a few different desktop phone's but thus far has been the clear winner. The interface is very friendly and easy to use and the audio quality has been better than other solutions in the past. I also really like the ability to send text messages as well! Pros \-Simplicity -User Interface -Audio quality -Text message feature Cons \-few integrations Review Source mA mohamed A. Air desk Leisure, Travel & Tourism Used the software for: Less than 6 months ### "One of the best phone systems for small business" July 19, 2021 4.0 It used to help a lot with monitoring calls and giving feedback Pros It is easy to listen to call recordings, download and share them. it synchronizes smoothly with outlook Cons It doesn't work over VPN. It also has a limit on the number of attendees for free conference calls, but I never had an issue with that Review Source CP Chenet P. Used the software for: ### "It is very easy to use it" January 16, 2017 5.0 Good communication, easy to transfer calls it's like iPhone, a Physical phone in my hand making calls. Review Source ST Sam T. Used the software for: ### "Great product" January 16, 2017 5.0 Very handy tool. Great that it can be used via and app, and provides a mobile Direct dial number. Review Source SA Shawn A. Certified Home Inspector Real Estate Used the software for: Less than 6 months ### "Great for the price" March 11, 2019 4.0 So far so good. Pros I like the capabilities of this software. It seems like it can do a lot for the price. Cons The software is not very user friendly for someone learning how to use this sort of thing for the first time. Review Source AC Alfonse C. Used the software for: ### "Great software & works great" January 16, 2017 5.0 I recently started using dial pad upon my arrival at my new job. The program is extremely easy to setup and begin using. It works great for making and receive calls and I love having access to my call log, voicemail and messages all in one place and on one screen. I would strongly recommend this software. Review Source MJ Mike J. Owner Printing Used the software for: Less than 6 months ### "Dialpad works great for small business." January 23, 2017 5.0 has been a great experience. Has allowed me to run a small business while on the run. There have been a few small bumps with the phone app. (A little slow to update & incorrect syncing of the voice mails). Dialpad has been constantly improving the apps so it appears all issues have been corrected. Service has been great. I would highly recommend. Pros Allow me to place calls via the service. Cons Can be a bit difficult to clearly see the difference between the main number and my personal number. Review Source EM Erin M. Used the software for: ### "Easy peasy" January 16, 2017 5.0 I think that has a nice interface and is very easy to navigate. Sometimes I wish I would not be prompted to use the Dialpad phone number rather than mine when making personal calls, but I'm sure this prompting is helpful for people who use the app more often than I. Review Source JM Jack M. Principal | Recruitment Director Staffing and Recruiting Used the software for: ### "null" December 24, 2018 5.0 Review Source JL Jone L. Used the software for: ### "null" December 16, 2017 2.0 Review Source HK Heidi K. Used the software for: ### "Dialpad is the best" February 23, 2017 5.0 I use dial pad to lead meetings when the weather is bad and we cannot meet in person. Dial pad is fantastic! It exceeded my expectations with the way it integrates with other technology and its ease-of-use. it has been a true find! Thanks so much! Review Source WL Will L. Analyst Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dialpad - it's good" September 5, 2019 5.0 Pros User interface and routing are great. Salesforce integration was easy for our sales team. Cons There are some good features buried in unintuitive menus Review Source SG Sarah G. Children's Director Used the software for: Less than 6 months ### "A helpful way to manage calls without being tied to a traditional desk phone." December 8, 2017 5.0 Pros I love that I can use my own phone, without giving my number out to strangers. It's a great way to make sure that connections don't have to stop just because I'm not at my desk. Cons My only complaint would be that the last time I updated the app, it logged me out of my account and I missed a few calls. Other than that, the product is great! Review Source JV Jerome V. IV Agent Insurance Used the software for: Less than 6 months ### "Works like a charm" December 15, 2020 5.0 Pros Ease of use and stability. Being able to use it like a good old fashioned phone. Cons Being able to record calls easier in mini window mode Review Source CU Carlos U. Used the software for: ### "Great Service. Easy To Use" February 23, 2017 5.0 I've used /uberConference for a while now and have been super happy since day one. Great interface, easy to use, convenient for users, and a pretty decent mobile app. Never have had an issue and the price is great. Review Source VR Verified Reviewer IT Support Financial Services Used the software for: Less than 6 months ### "Ease of use" March 4, 2019 5.0 So far so good,I like it Pros By use of WIFI one can call all over the world at a cheaper cost Cons You cannot use Messaging oustside US/Canada Review Source RL Robert L. Used the software for: ### "6 months with Dialpad" January 16, 2017 4.0 My team has been using for approximately six months. Setup, customer support, ease of use have all been excellent. Our only complaint: I wish they'd integrate the app with the IOS native dialer. Review Source EL Eric L. Software Engineer Computer Software Used the software for: Less than 6 months ### "Fantastic, easy to deploy Skype replacement" January 9, 2019 5.0 Pros The UI is extremely intuitive on the user end, and from an administrative standpoint the service is easy to install onto multiple devices with little overhead. Cons The built in AI functionality is not very helpful. Additionally, some users may not like that it is built on top of Google cloud for privacy reasons. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.