---
title: "ConvertCart Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ConvertCart Software - reviews, pricing plans, popular comparisons to other Website Optimization Tools products and more."
source_url: "https://www.capterra.com/p/190983/ConvertCart-Tool-Suite/"
page_type: "product"
language: "en"
---

# 

 ConvertCart Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ConvertCart

## What is ConvertCart?

ConvertCart is a machine learning-based all-in-one conversion optimization tool suite that ties together 21 tools into a powerful ecosystem. With brands like Squatty Potty, Legrand, etc. placing their trust in us, were setting benchmarks across 35 different industries one client at a time. ConvertCart fully integrates with every major e-commerce, ESP and data platform, including Shopify, Shopify Plus, BigCommerce, Magento and more Know more about us at www.convertcart.com

## What is ConvertCart used for?

[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[AB Testing](https://www.capterra.com/ab-testing-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)

Top alternative

Featured

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ConvertCart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.convertcart.com&name=ConvertCart)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ConvertCart

4.8 (45)

VS.

[4.6 (2,326)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting Price

Contact vendor

Starting Price

$139.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (45)

Ease Of Use

4.3 (2,323)

Value For Money

4.8 (44)

Value For Money

4.2 (1,898)

Customer Service

4.9 (45)

Customer Service

4.4 (1,704)

## ConvertCart alternatives

[4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[Divi](https://www.capterra.com/p/201958/Divi/)

[4.8 (1,158)](https://www.capterra.com/p/201958/Divi/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201958/Divi/)

[Screpy](https://www.capterra.com/p/209021/Screpy/)

[4.8 (236)](https://www.capterra.com/p/209021/Screpy/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/209021/Screpy/)

[View all alternatives](https://www.capterra.com/p/190983/ConvertCart-Tool-Suite/alternatives/)

## FAQs about ConvertCart

Overview

### Which roles and teams benefit most from ConvertCart?

ConvertCart is most used by marketing leaders, digital marketers, and business owners who need to improve conversions, recover abandoned carts, and personalize customer journeys. Ecommerce executives use it to drive revenue growth, while managers, analysts, and IT teams support campaign execution, performance tracking, integrations, and smoother customer engagement workflows.

Answer based on 45 reviews

Overview

### What company size and industries is ConvertCart built for?

ConvertCart is built for small eCommerce businesses, with 98% of reviewers from small companies and Retail leading at 27%. It also serves Health, Wellness and Fitness at 13% and Apparel and Fashion at 9%, with limited enterprise use at 2%, often for website optimization tools.

Answer based on 45 reviews

Features and Usability

### What are the key features of ConvertCart?

ConvertCart offers conversion rate optimization, click tracking, and conversion tracking for website analysis. It also includes A/B testing, audience targeting, and campaign management, plus activity dashboards, reporting and analytics, customer journey mapping, predictive analytics, and product recommendations to monitor performance and guide site optimization.

Integrations

### Which third-party tools and platforms does ConvertCart integrate with?

ConvertCart integrates with BigCommerce, WooCommerce, Shopify, OpenCart, Squarespace, Volusion, Yahoo Mail, and Campaign Monitor by Marigold. It connects to major e-commerce, email, and cart platforms, covering the core systems used to manage storefronts, order tracking, and follow-up messaging.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does ConvertCart offer?

ConvertCart provides live online training sessions for teams getting started. These sessions support guided setup and allow participants to ask questions in real time. No other training formats are confirmed in the catalog data.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does ConvertCart offer?

ConvertCart provides 24/7 live rep support and chat. Users describe the support team as always available, helpful when the interface feels confusing, and willing to guide them toward the right direction. Reviewers also say the assistance is top notch and useful for smaller teams needing ongoing help.

Answer based on 3 reviews

## Features

AI summary

Based on 1,403 Website Optimization Tools reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating website optimization tools:

-   **Keyword Tracking** (**52%** of reviewers rated this feature as critical)
-   **Keyword Rank Tracking** (**51%**)
-   **Keyword Research Tools** (**50%**)

ConvertCart focuses on website optimization capabilities outside these reviewer-prioritized feature areas. The product is designed around conversion-focused tools that help businesses improve on-site experiences and turn more visitors into customers, giving teams a way to refine campaigns, improve customer journeys, and increase sales performance.

Performance Metrics

4.7 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Website Analytics

4.6 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Track and analyze information regarding website visitors

Campaign Management

4.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Conversion Tracking

4.6 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Activity Dashboard

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A/B Testing

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

ConvertCart 16 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Time on Site Tracking: Track the amount of time users spend on websites
- User Interaction Tracking: Monitor user activity through engagement methods
- Website Analytics: Track and analyze information regarding website visitors

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (45)

4.8

Based on 45 reviews

## Pricing

Value for money

4.8 (44)

### Starting price

Free trial available

Value for money

4.8 (44)

4.8

Based on 44 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (45)

4.9

Based on 45 reviews

## User reviews

Overall rating

4.8

Based on 45 reviews

Filter by rating

5(40)

4(4)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AH

Andrew H.

Director of Marketing

Retail

### "Great partners and good price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

Its been great. \[sensitive content hidden\], our success manager, has always been attentive to our needs and worked with us on whatever we needed. We rarely got told "no" we couldnt do something.

Pros

Customer Support and Data Analysis. It was affordable considering the suite of tools you get. They are great for smaller teams.

Cons

The only "con" is that changes have to go through them and their developers, even for simple changes. Although, its probably best practice, I like to touch things myself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Russell L.

CMO

Retail

### "Full-Service Partner That Took Email & SMS Off My Plate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2025

My experience with ConvertCart has been excellent. Their team is proactive with weekly calls and customized reporting, and they’ve even built custom SMS solutions for our BigCommerce setup

Pros

how hands-off they made the entire process. They handle everything—from designing and implementing our triggered emails to building custom SMS solutions—so I don’t have to worry about execution. Their weekly calls and tailored reporting keep us in the loop.

Cons

There really hasn’t been much to dislike. They are still working on their self service reporting interface, but then again, they provide me custom reports.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reasons for choosing ConvertCart

ConvertCart is full service while Klaviyo would require me to create myself

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mark C.

Digital Marketing Director

Hospitality

### "Positive impact on conversion value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 16, 2025

Very good. ConvertCart provides insightful suggestions on ways to enhance our user experience and to improve our shoppers experience. Their project management, design and development team are creative and do a great job of working through challenges and implementing and testing campaigns.

Pros

Positive impactConvertCart provides insightful suggestions on ways to enhance our user experience and to improve our shoppers experience. Their project management, design and development team are creative and do a great job of working through challenges and implementing and testing campaigns.

Cons

There can be technical issues with sometimes with implementations however they are quick to respond.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Todd P.

President

Cosmetics

### "ConvertCart is Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 9, 2025

I've been with them for the last year and a half and it's been like an extension of my team. I feel grateful for their team.

Pros

They are constantly coming up with new ways to increase ROI and track the data to make the best decisions.

Cons

If you have a lot of moving parts sometimes communication call fall through the cracks a bit. But, they always do a great job, so no real issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tom H.

Consultant

Apparel & Fashion

### "Excellent value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2025

Pros

Great service - technically sound and always happy to make something bespoke if it's the best option for us.

Cons

It works best when you partner your design team with their dev expertise, to keep the look seamless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Matthew C.

Owner

Health, Wellness and Fitness

### "Great conversion tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2025

I have had in increase in conversions from using Convert Cart

Pros

How easy it is to set up and the reporting is great.

Cons

Nothing to dislike about them, they are great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Bryan G.

founder

Consumer Goods

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2025

Very good. The team has some great ideas. Implementation is always easy and almost never needs altering.

Pros

Many fantastic options. Great support from the team.

Cons

Nothing to complain about. They seem to operate with a very efficient system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

John D.

General Manager

Retail

### "ConvertCart Is Excellent and You Should Use Them!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

I've been working with ConvertCart for quite a few years and can't say enough good things about them. They have drastically improved our revenue and the clear analytics illustrate their contributions.

Pros

ConvertCart is constantly working and finding new ways to increase your conversions in turn revenue. They extensively review your analytics data and help identify areas of improvement.

Cons

I don't really have any noticeable cons related to ConvertCart.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PC

Patrick C.

Director

Retail

### "Refusing to issue a refund for accidental payment"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 14, 2024

Extremely poor - 15 days since they charged me. I had previously cancelled their services. But they proceeded to bill me after this. Many times I’ve requested a refund but it’s still not been issued.

Pros

Poor communication. Not issuing refund for billing me after I cancelled their services.

Cons

Poor communication. Not issuing refund for billing me after I cancelled their services. 2 weeks later and still no refund.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Art G.

CFO

Wholesale

### "ConvertCart Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2022

Overall experience is well above expectations. Software offers great solutions and most importantly the customer support is top notch. People who work for this company are ones of the best we have encountered in this space. They hold your hand and help in any way possible to make sure you get the results.

Pros

Integration was seamless and extremely user friendly system. Constantly improving and rolling out new features, which improves overall value.

Cons

Nothing. Great tool that we have used for few years.

Reasons for choosing ConvertCart

It was a combination of software capabilities, price and most importantly client relationship.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/190983/ConvertCart-Tool-Suite/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.