# TEXT2DRIVE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TEXT2DRIVE Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/190988/TEXT2DRIVE/pricing

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# 

 TEXT2DRIVE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TEXT2DRIVE

## What is TEXT2DRIVE?

TEXT2DRIVE is the leading revenue-generating fixed ops customer experience car dealership software that seamlessly integrates with all major DMS providers. Unify dealership teams with TEXT2DRIVE’s single sign-on solution. Automate workflows and reduce manual communication by 82% with a single portal that manages internal and external communication across all departments. Increase CSI scores by an average of 35% and drive up to $20,000 per month in additional revenue without burdening staff.

## What is TEXT2DRIVE used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TEXT2DRIVE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://text2drive.com/&name=TEXT2DRIVE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TEXT2DRIVE

4.7 (54)

VS.

[4.9 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (54)

Ease Of Use

4.8 (2,363)

Value For Money

4.7 (47)

Value For Money

4.8 (2,206)

Customer Service

4.8 (50)

Customer Service

4.9 (2,185)

## TEXT2DRIVE alternatives

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

[4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178449/CarsForSale/)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)

[4.9 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10010509/DeskManager/)

[Autorox](https://www.capterra.com/p/184222/Autrorox/)

[4.8 (62)](https://www.capterra.com/p/184222/Autrorox/reviews/)

Starting price

$899.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184222/Autrorox/)

[View all alternatives](https://www.capterra.com/p/190988/TEXT2DRIVE/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Automotive Dealerships

4.6 (30)

80.00% of 30 reviewers that rated this feature as important or highly important

For automotive/car dealerships

Service Department

4.7 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Manage in-house automobile service department

Contact Database

4.5 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Reporting/Analytics

4.2 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Website Integration

4.5 (20)

55.00% of 20 reviewers that rated this feature as important or highly important

Seamlessly integrates with 3rd party websites

Lease Tracking

4.0 (16)

25.00% of 16 reviewers that rated this feature as important or highly important

Monitor the process of lease agreements

TEXT2DRIVE 20 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

For automotive/car dealerships

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Monitor the process of lease agreements

For new car dealerships

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage in-house automobile service department

Manage the buying, selling, and holding of stocks

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (54)

4.7

Based on 54 reviews

## Pricing

Value for money

4.7 (47)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (47)

4.7

Based on 47 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (50)

4.8

Based on 50 reviews

## User reviews

Overall rating

4.7

Based on 54 reviews

Filter by rating

5(43)

4(7)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DM

Duane M.

Fixed Ops manager

Automotive

### "One of the Best tools I have used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 10, 2023

Pros

It is a great way to stay in touch with customers without having to spend precious time on the phone. It helps to upsell in multiple ways with the camera and photo functions and the ease of check out it great.

Cons

Nothing that I can think of at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kerry B.

SERVICE ADVISOR

Automotive

### "review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 10, 2023

Pros

Easy to use. Great tools to help stay connected to customers and keep them informed!

Cons

Would be great if the repair orders page would update quicker automatically. It would also be great if we saw the media files before the customer did.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Matthew E.

COO

Automotive

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

\[sensitive content hidden\] is fantastic. She has been our account manager and we are lucky to have her.

Pros

Ease of use and overall platform. Mobile app is great too

Cons

No ability to surcharge to re-coup credit card fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Michael B.

GM

Automotive

### "Couldn't be happier with Text to Drive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

We have seen substantial increases in revenue and customer satisfaction since bringing Text to Drive to our service department.

Pros

Text to Drive has given us the tool we need to better communicate with our customers as well as market to them before and after bringing their vehicles to us.

Cons

Nothing, love all features and benefits.

Reasons for choosing TEXT2DRIVE

features were more robust.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Blake S.

Service Manager

Automotive

### "T2D Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2023

Overall experience has been great. Very easy to use and keeps me off the phone all day

Pros

I like how easy it is to contact customers for upcoming appointments and updates on their vehicle.

Cons

Dont really have any. Everything on here is simple to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Alex E.

Service Manager

Automotive

### "Texting the New Generation. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2023

The tool has definietly improved our Transparancy to our guests. it has also increased sales as was expected. The full buy in from all Our Techs was difficult .

Pros

The application is relatively straight forward and allows us to do what we need. We have adapted it to do much more for us then it was ever intended to do with the combination of the Tool and our fully manned Service BDC.

Cons

Reporting has improved. There are some inherent functions that arent what i would like but we work around them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Doug L.

PARTS CONSULTANT

Automotive

### "Decent expcerience"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 5, 2023

Pros

nothing exceptional comes to mind, it's ok

Cons

it works fine, can't think of anything that makes me actively angry at the program

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Leelina D.

Executive & Service Admin

Automotive

### "Contractive Critisim"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 5, 2023

I feel bad to say this, the product needs more development. It might work out well for small stores but not suitable for large stores

Pros

I have used other similar products and i am not really a fun of T2D. So i can't say there's anything I like abt the product.

Cons

Extremely slow, not user friendly, cashiering side is completely time consuming , texting side needs more development

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Anthony T.

Service Director

Automotive

### "Necessity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2023

We use just about every tool that they offer and that is only because everything T2D does, they do correctly and the team at T2D does it the right way.

Pros

EVERYTHING they do is top of the class!!!

Cons

Appearance of MPI - just needs to look prettier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Carl W.

SERVICE DIRECTOR

Automotive

### "Text 2 Drive is indispensable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2023

Great company and partner for the last 7 years

Pros

been on the system since 2016 and it only gets better, easy to use and track and the support from our rep is always available and super responsive

Cons

I can't think of anything. The product is consistently improved and issues are fixed or updated quickly.

Reasons for choosing TEXT2DRIVE

Support, We received a real world presentation of the product, Value for the Money vs. competition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/190988/TEXT2DRIVE/reviews/)

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