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"Omnichannel Digital Banking"
Muhammad Adil M. - Technial analystJuly 17, 2021
STARTING PRICE
₹2000
one time
per user
EASE OF USE
4.5/5
Based on Capterra user reviews
Modefin's integrated Omni Channel Platform is designed to help banks & financial institutions deliver modern cross-platform customer experiences. It allows banks to align with customer expectations and create deeper & personalized engagement. The platform offers a single centralized solution that helps banks to deliver streamlined and personalized services through self-service channels to their customers.
Provider
ModeFinServer
Located In
India
Foundation
2011
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online
Support
Chat
Our Omni Channel Banking platform has helped banks and financial institutions in delivering seamless digital experiences across devices to their customers.
Content Source: Omnichannel Digital Banking Platform
Green rating bars show the winning product based on the average rating and number of reviews.
Omnichannel Digital Banking Platform Reviews
Pros
Customer support is a big plus, they have highly trained and motivated, trained team to help out.
We are using this service to expand our digital banking products and innovative banking portfolio and have seen tremendous growth in numbers inclusive of the revenue gains.
Cons
It has poor audit logging and functionality to monitor service uptime.
Providing banking services through mobile is no more an option but a necessity.
"Omnichannel Digital Banking"
Overall: If you need synchronization of multiple channels in one than it is one of the best systems in market for integration. Customer support is a big plus, they have highly trained and motivated, trained team to help out.
Pros: Highly scalable and secure system. Enjoyed too much while configuring and working with the transactional systems. Data collection module is highly efficient, tracking customer's behavior, location, preferences and other important information can be stored and extracted.
Cons: Bit lacks in audit trails and reporting to track. Service uptime monitoring is also tricky, not that helpful, needs improvement.
"MODEFINSERVER : Very Elegant, easy to Implement and superb customer UX"
Overall: This has assisted our Customers to Banking at their will and the Platform is easy to use.
Pros: The Software is user friendly and easy to implement. TAT is very fast. They have a dedicated team for the projects which makes easy to implement. The process for implementation is very methodical. The company has very less CRs and they accomodate minor changes within the AMC. Very strong and Dedicated team to partner with.
Cons: The go in too much of details during the implementation which we believe is out of box product.
"Software that works!"
Pros: Rich in features for financial inclusion Value for money and thereby reducing transaction cost Can be customised for our needs
Cons: Quality control could be improved Version control to could also be improved as it affects production deployments
"Banking Software Solution-Delivery channel"
Overall: Providing banking services through mobile application is becoming increasingly popular and the future of the bank will not be physical presence of the branch but is dependent on how intelligently the banks deliver the services through technologies like mobile devices. Providing banking services through mobile is no more an option but a necessity. With this, we are exposed to greater risk and security issues than ever, though!
Pros: Scalability nature of the software. We can add any new features according to the demand and need in the market.
Cons: Since the app is static, we have to let customers download the latest versions of the app with every new features and this could be causing inconveniences to the customers.
"MFS Digital Platform Review"
Overall: - Managed to decongest branches by migrating small transactions to the digital platform. - Reduced Banking costs as the cost per transaction is lower than in branch. - Increase financial inclusion as the Bank can be access even from far remote areas than the physical branches.
Pros: - The platform is modular which make it very ease to add more modules and functionality.
Cons: - It has poor audit logging and functionality to monitor service uptime.
