# Update247 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Update247 Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more.

Source: https://www.capterra.com/p/190995/Update247-Channel-Manager

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# 

 Update247 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Update247

## What is Update247?

Most reliable channel manager when it comes to real time rates and availability updates to sites like Booking.com, Expedia and hundred's of booking website. On average Update247 can reduce the channel management cost by 50%. Checkout the All in One Package which provides everything required to run a successful accommodation business. Get in touch and we can half your current cost. 30 day free trial. Promo : 3 months free when you pay for 12. promo code : 3MFREE

## What is Update247 used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$10

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Update247?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.update247manager.com&name=Update247)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Update247

4.8 (32)

VS.

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

$10

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (32)

Ease Of Use

4.3 (339)

Value For Money

4.9 (32)

Value For Money

4.1 (323)

Customer Service

4.8 (32)

Customer Service

4.1 (332)

## Update247 alternatives

Highest Rated

[5.0 (12)](https://www.capterra.com/p/169892/Book-It-Now/reviews/)

Starting price

$51.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/190995/Update247-Channel-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Channel Sync

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Ability to see leads received from various distribution channels in one place

Reservations Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Channel Analytics

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Analyze and track performance of channels

Credit Card Processing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Dynamic Pricing

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Update247 18 features

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Track and manage inventory levels to maintain proper supply

Immediately stop the process from executing

Ability to see leads received from various distribution channels in one place

Book meetings and appointments through a website or digital platform

Design, communicate, and distribute incentives to perform a specific action

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.6 (32)

4.6

Based on 32 reviews

## Pricing

Value for money

4.9 (32)

Free Trial

Free Version

Basic

$10.00

Other,Per Month

It includes:

-   Book Now Button for Website
-   Channel Manager

Value for money

4.9 (32)

4.9

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (32)

4.8

Based on 32 reviews

## User reviews

Overall rating

4.8

Based on 32 reviews

Filter by rating

5(28)

4(2)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MJ

Malina J.

Director

Health, Wellness and Fitness

### "Cut out the middleman and manage your properties yourself"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 17, 2025

The past few years we were managing our properties ourselves through Airbnb, Stayz and Booking.com as they all register bookings via their own channel manager links to ensure no double-bookings. Ironically, I was informed by Update247 that double bookings could still occur as these platforms do not update in real time with eachother so I engaged Update247 only to end up with multiple double-bookings! It was also time-consuming to cancel their services and when it eventuated, they left all my properties blocked for 2 plus years on the respective websites. I rang and asked Jack from Update 247 to unblock them and he only asked me if I wanted to resubscribe. I spoke with booking.com, Airbnb & Stayz and the only way is to unblock them manually myself on each platform. It was a hassle, but glad I did it as each platform assured me that double-bookings were very rare once all platforms were linked via their own channel manager links which are the same links as what Update247 use.

Pros

I was initially under the impression that they were efficient and good value for money from previous reviews I had read.

Cons

We received double bookings with our properties for the first few weeks after we signed up to UPdate247 plus we are still waiting on a refund for webiste subscriptions by them which we cancelled a few months prior to discontinuing with them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Joanne S.

Owner director

Hospitality

### "A reservation system well ahead of our time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2022

I have been using it since inception and I am only sorry that other people don’t know about it. I would be happy to share my experience with anyone who might be interested

Pros

What it does it is almost like an accounting software. You can look at stats and data relating to your business. It is always being improved. Another important think I have two entities And can view them both on the same page this saves me so much time.

Cons

It is hard to say because it is mostly fantastic . I would like to be able to do yearl comparisons going back to 2 and 3 years. I am sure that this will be addressed

Reasons for choosing Update247

It was far superior, well priced and I needed top quality customer service. I am now easy to please either

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tracey S.

Manager

Leisure, Travel & Tourism

### "Update247 for caravan parks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2019

With this booking channel, they collect much more data automatically filled into the booking in calendar.

Pros

User friendly. Easy to use, easy to teach.

Cons

I would like more options in drop down boxes. I would like more OS booking channels available to link to calendar

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tanya C.

Owner

Leisure, Travel & Tourism

### "Fantastic Product/Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2019

By having Update247 as our channel manager and RMS, it has save us heaps of time and we can use this wherever we are.

Pros

This software is easy to use, and is a complete package with channel manager and front of house system.

Cons

Nothing that we didn't like, it is a fantastic product

Switched from

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

Hard to use and was expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Priyanka T.

Manager

Hospitality

### "excellant expeience."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 5, 2019

Very good software, easy to use, we get plenty of support from team, so very happy

Pros

it is easy to use, userfriendly, can switch booking , edit bookings.

Cons

certain feature need update like making group booking with multiple guest and their emaila nd credit card detail is not availbale, need update so we can save cc of companey, housekeeping can be done day prior.. other wise all good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Julie H.

Owner/Operator

Hospitality

### "Very user friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2019

Double bookings

Pros

I love that it is very user friendly. I am not particularly IT literate but I haven't had any problems with this software. The only negative is that I didn't start using it sooner!

Cons

I don't dislike anything about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Juanita B.

Resort Manager

Leisure, Travel & Tourism

### "Amazing online reservation, booking system and channel manager all rolled into one!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2019

Update247 has solved all my reservation, booking and channel manager jobs all rolled into one. Even the reporting side of things is much better and am able to do end of month reports. the staff are always at my beck-n-call - Customer executive is awesome especially and assisted me so much at the beginning and subsequent calls. But to be honest I barely need to call them and its always operator error, not their system.

Pros

The value for money was the first thing that inspired me to look more closely but after being set up and using for longer, we couldn't be without it. Its amazingly good for such a good price and is perfect for our little resort. Update247 does everything we could want to run a small resort complex as a reservation system, booking system through our own website plus a channel manager to all the other Online Travel Agencies.

Cons

The only thing I am not as happy with is using it on a mobile. As resort manager we need to be offsite regularly and need to be able to access our system at all times. The online version of their website is ok but not as good as other systems that either use an app \[e.g Booking.com use Pulse\], Hirum has their own app etc but again, for the price we pay I am never going to complain about it - just something for them to be aware of if they are looking at upgrading anything within the system.

Reasons for choosing Update247

For all of the reasons above - the amazing price, the overall accessibility and ease of use, the fact it does three things all rolled into one, the helpline and staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michelle C.

Operations Manager

Hospitality

### "Good Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 26, 2019

Took a while to learn functionality and still learning. The company that provides support isn't always upfront about what we can actually do ourselves they seem to like to keep control of our actions.

Pros

You can customise a number of aspects of it and some functionality very easy to use.

Cons

Not connected to all channels we'd like to use like Trivago and Trip Adviser. Some functionality not easy to use.

Reasons for choosing Update247

I didn't choose the product, was already installed by business owner many years ago.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2020

Hi Michelle, Both Trivago and Trip advisor are now connected with Update247. Support staff have spoken to Jenny at reception and have connected both the channels. Link to Birches serviced apartments listing on Trivago : https://www.trivago.com.au/melbourne-44314/hotel/birches-serviced-apartments-102007

GC

Gary C.

Owner / Director

Hospitality

### "Update 24/7 a great product for small accommodation providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2019

Our overall experience has been positive with Update 24/7. For years we used another (more prominent) program, and I was skeptical to change to Update 24/7. But we have used it for a number of years now, and I am glad I made the change.

Pros

It is very easy to use, and just runs in the background whenever our property management software is running. It easily, and correctly, places bookings into our reservation system. But it still gives us flexibility to change the allocated room / apartment if we need to.

Cons

I would like the guest name in the email header to make it easier to find bookings, if you need to look for the booking again later. Currently only booking reference number is shown, which is fine - but it would be easier with guest name.

Reasons for choosing Update247

Answered above.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2020

Hi Gary, we have added the Guest names to email subjects.

JH

Jodie H.

Owner

Hospitality

### "Great software package for small businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2019

Update 247 satisfies my daily requirements and offers excellent support.

Pros

The suppprt from the staff at Update 247 is exceptional. The software itself is easy to use and communicate with guests.

Cons

There are several modules to bring it all together making it a bit harder to find things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2020

Hi Jodi, we have update all the menu's to have search option. which makes it lot more easier to find things.

[View all Reviews](https://www.capterra.com/p/190995/Update247-Channel-Manager/reviews/)

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Popular comparisons

[SiteMinder vs Update247](https://www.capterra.com/compare/123133-190995/SiteMinder-vs-Update247-Channel-Manager) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)