--- title: "Update247 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Update247 Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/190995/Update247-Channel-Manager/" page_type: "product" language: "en" --- # Update247 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Update247 ## What is Update247? Most reliable channel manager when it comes to real time rates and availability updates to sites like Booking.com, Expedia and hundred's of booking website. On average Update247 can reduce the channel management cost by 50%. Checkout the All in One Package which provides everything required to run a successful accommodation business. Get in touch and we can half your current cost. 30 day free trial. Promo : 3 months free when you pay for 12. promo code : 3MFREE ## What is Update247 used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $10 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Update247?[Manage this product listing](https://www.g2.com/products/update247/claim_requests/new?auto=true) ## Update247 Overview Updated September 2026 AI summary Update247 supports businesses of all sizes in managing hotel distribution across multiple online channels. Offering core capabilities like channel analytics, dynamic pricing, multi-channel synchronization, promotions, reservations, and room inventory management, it also includes features such as a kill switch and restriction management. Update247 is delivered as a cloud-based, SaaS, and web solution for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Update247 4.8 (32) VS. [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $10 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.2 (256) Value For Money 4.9 (32) Value For Money 4.1 (239) Customer Service 4.8 (32) Customer Service 4.0 (249) ## Update247 alternatives Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) [4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) Starting price $85.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123133/SiteMinder/) [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) [4.7 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193259/Flex-PMS/) [E4jConnect Vik Booking](https://www.capterra.com/p/10011779/e4jConnect/) [4.7 (15)](https://www.capterra.com/p/10011779/e4jConnect/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011779/e4jConnect/) [View all alternatives](https://www.capterra.com/p/190995/Update247-Channel-Manager/alternatives/) ## FAQs about Update247 Overview ### Which roles and teams benefit most from Update247? Update247 is most used by business owners, owner-operators, and property managers in hospitality and accommodation settings who need to oversee bookings, guest communications, and day-to-day operations. Directors and operations managers benefit from centralized visibility into performance, while resort, hotel, and building managers use it to streamline property administration and service delivery. Answer based on 32 reviews Overview ### What company size and specific industries is Update247 built for? Update247 is designed for hospitality businesses of all sizes, from single-unit properties to large hotels. It suits hotels, motels, serviced apartments, hostels, bed and breakfasts, guest houses, and holiday vacation rentals that need channel management support. Features and Usability ### What are the key features of Update247? Update247 offers channel management, booking management, and reservations management for handling reservations across channels. It also includes calendar management, room booking, room inventory, inventory management, and multi-channel sync, plus channel analytics, dynamic pricing, promotions management, electronic payments, credit card processing, customizable branding, kill switch, restriction management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Update247 starts at $10/month for the Basic plan, covering 1 room, with pricing reaching 105 rooms at 114 per month. A free version and free trial are available. Reviewers often describe it as cost-effective and good value, though one reported early double-booking issues and a delayed refund. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Update247 offer? Update247 provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and real-time instruction, while documentation gives users written reference material for self-paced review and step-by-step consultation as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Update247 offer? Update247 provides email/help desk support, FAQ/forum resources, phone support, and chat. Users describe the support team as helpful and responsive, with smooth setup help and prompt problem-solving for complex issues, though some note that certain steps can still feel complex during use. Answer based on 4 reviews ## Features AI summary Based on 656 Channel Management reviews Capterra data shows that buyers of hotel channel management software rank the following features as their top priorities: - **Channel Management** (**50%** of reviewers rated this feature as critical) - **Multi-Channel Sync** (**57%**) - **Reservations Management** (**53%**) Update247 supports all three of the features reviewers value most: **Channel Management**, **Multi-Channel Sync**, and **Reservations Management**. Together, these capabilities help hotels keep availability and rates consistent across channels, reduce booking conflicts, and manage reservations more efficiently, allowing teams to save time and maintain accurate inventory across their distribution network. Multi-Channel Sync 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Room Inventory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reservations Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Channel Analytics 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Analyze and track performance of channels Credit Card Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Update247 18 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Inventory Management: Track and manage inventory levels to maintain proper supply - Kill Switch: Immediately stop the process from executing - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Online Booking: Book meetings and appointments through a website or digital platform - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (32) 4.6 Based on 32 reviews ## Pricing Value for money 4.9 (32) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/190995/Update247-Channel-Manager/pricing/) Basic $10.00 Other,Per Month It includes: - Book Now Button for Website - Channel Manager Value for money 4.9 (32) 4.9 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 32 reviews Filter by rating 5(28) 4(2) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent MJ Malina J. Director Health, Wellness and Fitness ### "Cut out the middleman and manage your properties yourself" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 17, 2025 The past few years we were managing our properties ourselves through Airbnb, Stayz and Booking.com as they all register bookings via their own channel manager links to ensure no double-bookings. Ironically, I was informed by Update247 that double bookings could still occur as these platforms do not update in real time with eachother so I engaged Update247 only to end up with multiple double-bookings! It was also time-consuming to cancel their services and when it eventuated, they left all my properties blocked for 2 plus years on the respective websites. I rang and asked Jack from Update 247 to unblock them and he only asked me if I wanted to resubscribe. I spoke with booking.com, Airbnb & Stayz and the only way is to unblock them manually myself on each platform. It was a hassle, but glad I did it as each platform assured me that double-bookings were very rare once all platforms were linked via their own channel manager links which are the same links as what Update247 use. Pros I was initially under the impression that they were efficient and good value for money from previous reviews I had read. Cons We received double bookings with our properties for the first few weeks after we signed up to UPdate247 plus we are still waiting on a refund for webiste subscriptions by them which we cancelled a few months prior to discontinuing with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joanne S. Owner director Hospitality ### "A reservation system well ahead of our time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 I have been using it since inception and I am only sorry that other people don’t know about it. I would be happy to share my experience with anyone who might be interested Pros What it does it is almost like an accounting software. You can look at stats and data relating to your business. It is always being improved. Another important think I have two entities And can view them both on the same page this saves me so much time. Cons It is hard to say because it is mostly fantastic . I would like to be able to do yearl comparisons going back to 2 and 3 years. I am sure that this will be addressed Reasons for choosing Update247 It was far superior, well priced and I needed top quality customer service. I am now easy to please either Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tracey S. Manager Leisure, Travel & Tourism ### "Update247 for caravan parks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2019 With this booking channel, they collect much more data automatically filled into the booking in calendar. Pros User friendly. Easy to use, easy to teach. Cons I would like more options in drop down boxes. I would like more OS booking channels available to link to calendar Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Tanya C. Owner Leisure, Travel & Tourism ### "Fantastic Product/Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2019 By having Update247 as our channel manager and RMS, it has save us heaps of time and we can use this wherever we are. Pros This software is easy to use, and is a complete package with channel manager and front of house system. Cons Nothing that we didn't like, it is a fantastic product Switched from [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Hard to use and was expensive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PT Priyanka T. Manager Hospitality ### "excellant expeience." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 5, 2019 Very good software, easy to use, we get plenty of support from team, so very happy Pros it is easy to use, userfriendly, can switch booking , edit bookings. Cons certain feature need update like making group booking with multiple guest and their emaila nd credit card detail is not availbale, need update so we can save cc of companey, housekeeping can be done day prior.. other wise all good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Julie H. Owner/Operator Hospitality ### "Very user friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Double bookings Pros I love that it is very user friendly. I am not particularly IT literate but I haven't had any problems with this software. The only negative is that I didn't start using it sooner! Cons I don't dislike anything about this software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Juanita B. Resort Manager Leisure, Travel & Tourism ### "Amazing online reservation, booking system and channel manager all rolled into one!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Update247 has solved all my reservation, booking and channel manager jobs all rolled into one. Even the reporting side of things is much better and am able to do end of month reports. the staff are always at my beck-n-call - Customer executive is awesome especially and assisted me so much at the beginning and subsequent calls. But to be honest I barely need to call them and its always operator error, not their system. Pros The value for money was the first thing that inspired me to look more closely but after being set up and using for longer, we couldn't be without it. Its amazingly good for such a good price and is perfect for our little resort. Update247 does everything we could want to run a small resort complex as a reservation system, booking system through our own website plus a channel manager to all the other Online Travel Agencies. Cons The only thing I am not as happy with is using it on a mobile. As resort manager we need to be offsite regularly and need to be able to access our system at all times. The online version of their website is ok but not as good as other systems that either use an app \[e.g Booking.com use Pulse\], Hirum has their own app etc but again, for the price we pay I am never going to complain about it - just something for them to be aware of if they are looking at upgrading anything within the system. Reasons for choosing Update247 For all of the reasons above - the amazing price, the overall accessibility and ease of use, the fact it does three things all rolled into one, the helpline and staff. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michelle C. Operations Manager Hospitality ### "Good Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 26, 2019 Took a while to learn functionality and still learning. The company that provides support isn't always upfront about what we can actually do ourselves they seem to like to keep control of our actions. Pros You can customise a number of aspects of it and some functionality very easy to use. Cons Not connected to all channels we'd like to use like Trivago and Trip Adviser. Some functionality not easy to use. Reasons for choosing Update247 I didn't choose the product, was already installed by business owner many years ago. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2020 Hi Michelle, Both Trivago and Trip advisor are now connected with Update247. Support staff have spoken to Jenny at reception and have connected both the channels. Link to Birches serviced apartments listing on Trivago : https://www.trivago.com.au/melbourne-44314/hotel/birches-serviced-apartments-102007 GC Gary C. Owner / Director Hospitality ### "Update 24/7 a great product for small accommodation providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Our overall experience has been positive with Update 24/7. For years we used another (more prominent) program, and I was skeptical to change to Update 24/7. But we have used it for a number of years now, and I am glad I made the change. Pros It is very easy to use, and just runs in the background whenever our property management software is running. It easily, and correctly, places bookings into our reservation system. But it still gives us flexibility to change the allocated room / apartment if we need to. Cons I would like the guest name in the email header to make it easier to find bookings, if you need to look for the booking again later. Currently only booking reference number is shown, which is fine - but it would be easier with guest name. Reasons for choosing Update247 Answered above. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2020 Hi Gary, we have added the Guest names to email subjects. JH Jodie H. Owner Hospitality ### "Great software package for small businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2019 Update 247 satisfies my daily requirements and offers excellent support. Pros The suppprt from the staff at Update 247 is exceptional. The software itself is easy to use and communicate with guests. Cons There are several modules to bring it all together making it a bit harder to find things. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2020 Hi Jodi, we have update all the menu's to have search option. which makes it lot more easier to find things. [View all Reviews](https://www.capterra.com/p/190995/Update247-Channel-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SiteMinder vs Update247](https://www.capterra.com/compare/123133-190995/SiteMinder-vs-Update247-Channel-Manager)