# Page 3 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SurveyHero the right Survey solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (219)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 3 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 51-75 of 219 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DD

Deeptiman D.  
ceo  
Accounting  
Used the software for: I used a free trial

### "Student Honest Review"

July 28, 2025

4.0

Pros

Can Create survey and distribute the survey digitally hastel free can be edited as needed can also can be attached in different documents and websites

Cons

credibility is reduced and also many don't answer with many times creating false information other then this I find no other problem

Review Source

JM

James M.  
Head of Talent and Development  
Mining & Metals  
Used the software for: 2+ years

### "Great survey creator tool!"

January 29, 2025

5.0

Great experience, the surveys are well received. I have used them for many purposes, including conducting studies, and training evaluations in the past.

Pros

The ease of designing surveys and the ability to replicate previous surveys to save time. Branding, etc, is also very professional

Cons

Expiration of surveys on basic plan, unable to get previous results, etc

Alternatives considered

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyHero

Previous use through former business / employer

Review Source

VR

Verified Reviewer  
Masters Computer Science  
E-Learning  
Used the software for: Less than 6 months

### "Excellent research survey platform for academic studies"

November 20, 2024

5.0

My overall experience with SurveyHero has been positive, particularly as an academic researcher. The platform provided all the necessary tools to create a professional research questionnaire, including proper formatting for introduction sections, background questions, and structured response options. The intuitive interface makes organising complex survey sections like my international project management practices and leadership questions easy. The free student access is precious for academic research purposes, and the platform's reliability in handling detailed questionnaires with references and citations makes it an excellent choice for university research projects. Collecting and managing responses efficiently has been crucial for my research process.

Pros

I particularly appreciate SurveyHero's academic-friendly features, which are essential for research. The platform handles complex, structured questionnaires with multiple question types, which is perfect for my international project management research—the ability to create unlimited surveys for free as a student is invaluable. The platform handled my 30-question survey in various formats, including multiple-choice, open-ended, and matrix-style questions. The professional formatting capabilities allowed me to include proper academic citations and references, which is crucial for research integrity.

Cons

While the platform is generally comprehensive, I would appreciate more advanced branching logic options for complex academic surveys. Additionally, having more built-in academic templates specifically designed for research questionnaires would be helpful. Some additional features for statistical analysis of responses would also be beneficial for educational research purposes.

Review Source

ML

Mingshu L.  
data analyst  
Retail  
Used the software for: I used a free trial

### "Student Review"

March 29, 2025

5.0

Very student friendly, tailor to the need of my classes, and can add pictures.

Pros

student account makes my life so much easier for survey building

Cons

maybe have more interative platform to play with

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

less easy to understand and no student account

Review Source

JJ

Janet J.  
Student  
Accounting  
Used the software for: I used a free trial

### "Wonderful site to create surveys for students! "

March 20, 2025

5.0

So far my experience has been wonderful, I cant wait to try out more features!

Pros

I liked the ease of use and that they offer a free version for students which is beyond amazing!

Cons

nothing its great, I have found nothing that is negative about the site thus far

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I had created a survey, however I was unable to export it to excel or actually use the survey I created without purchasing a plan that was roughly $300/yr. As a student the cost was way out of my budget! I went looking elsewhere which is when I found SurveyHero! They are phenomenal, and they offer a free account for students!

Review Source

IK

Isabel K.  
student  
Marketing and Advertising  
Used the software for: I used a free trial

### "Useful for college surveys"

July 17, 2025

5.0

Pros

As a college student, being able to create a survey for my bachelor thesis. Access to all necessary features.

Cons

There is nothing negative about SurveyHero that comes to my mind. All things I needed were available

Review Source

AS

Abigail S.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Very good overall package"

July 15, 2025

5.0

I liked it from the beginning and I'm so excited that there's a student offer. I would recommend SurveyHero to all of my fellow students!

Pros

It's so easy to use, has a bunch of various question types that I need for my questionaires. In comparison to other questionaire tools I find SurveyHero the best solution.

Cons

I would prefer an additional question type or text field restriction "only allow time input" for daily diary entries

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

The free plan just wasn’t enough for what I wanted to do, making a survey link needs a paid account, and I didn’t see any student discount options

Review Source

ZH

Zahra H.  
Student  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Use this platform"

December 7, 2025

5.0

Pros

I liked how it is an easy and simple process to create surveys. Analysing my results is also very easy.

Cons

If I had to pick one thing, I don't really like the limited options unless you pay. That being said, exporting the results to excel is a great feature.

Review Source

jM

jehrome M.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Best of the best"

May 8, 2025

5.0

SurveyHero has been a pleasant and easy-to-use tool for survey creation, and I would certainly use it again. The smooth interface and reliable functionality contribute to a positive experience. I appreciate its efficiency, and it has made survey-making a hassle-free process for me.

Pros

SurveyHero offers a convenient and user-friendly experience that makes survey creation and management easy. The platform is intuitive, and I appreciate how accessible it is for various needs. I feel confident that I will be able to use it efficiently for my future projects, making data collection much more streamlined and hassle-free.

Cons

While SurveyHero provides excellent services, I hope they continue to expand their features and offerings to benefit more users. It would be great to see even more customization options and advanced tools in the future. Despite this, I value the platform and the service it provides, and I’m optimistic about its potential growth.

Review Source

JC

Jennifer C.  
Makeup Artist  
Arts and Crafts  
Used the software for: I used a free trial

### "Effortless Survey Creation for UX Projects"

December 4, 2024

5.0

SurveyHero is user-friendly and efficient for creating surveys. It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research. Great tool for UX projects!

Pros

Intuitive interface, responsive design, great customization options.

Cons

Limited advanced analytics in free tier.

Review Source

NG

Nicole G.  
Trainee  
Online Media  
Used the software for: I used a free trial

### "Trying to create a Voting - Page with SurveyHero for the first time"

October 21, 2025

5.0

Great, will use it again for my questionnairse for feedback on my study thesis and perhaps for trainee reasons in the future.

Pros

Easy to use and build your page from scratch.It was easy to add a Logo or additional picutres. Also that you can change the multiple-answer option to a single choice one.

Cons

It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to be sure, that it is only possible to vote once per day. Also the picture that i added, couldn't be adjusted to the middle or left side of the survey.

Review Source

CS

Camila S.  
pesquisadora  
Education Management  
Used the software for: Less than 6 months

### "A Smooth and Effective Survey Tool"

November 22, 2025

5.0

My overall experience with SurveyHero was very satisfactory, as the platform allowed me to create surveys efficiently while offering helpful tools that made the process smooth and productive.

Pros

I really appreciated how SurveyHero combines a simple interface with a visually appealing and modern design, making the entire process easy to navigate and pleasant to use.

Cons

Some features were a bit difficult to understand at first, and a few settings were not completely intuitive, which required extra time to figure out.

Review Source

QN

Qui’Nyah N.  
College student  
Research  
Used the software for: Less than 6 months

### "Survey Hero Review"

April 18, 2026

4.0

Pros

I like how easy it is to use, It’s very accessible I run into little to none problems. As a first time user on the platform and creating a survey in general it wasn’t a bad experience

Cons

The lease thing I like about it finding out and the end that I have to pay to export my data as a college student sometimes I cant’t afford it. I think we should have at least 3 free exports.

Review Source

MN

Michael N.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Great tool"

October 31, 2025

5.0

Pros

Easy to sign up, tons of features, convenient to use, easy to customize, provides a student discount for educational use.

Cons

So far I liked the product. I did not have any problem with creating or running and evaluating surveys.

Review Source

AT

Asil T.  
Student  
Education Management  
Used the software for: I used a free trial

### "Quite Good"

November 5, 2025

4.0

User friendly and easy to use and I can create surveys with my student account for absolutely free which is very important for student with tight budget

Pros

It is great I will believe only tool for giving students free account which give me flexibility create my survey without limitation,

Cons

So far so good. I have not come across in any problem so far. It works smooth for creating good survey.

Review Source

MM

Marjan M.  
Designer  
Design  
Used the software for: Less than 6 months

### "Easy to Use, Flexible, and Great for Multilingual Surveys"

October 18, 2025

4.0

Pros

I really liked how user-friendly and intuitive it is compared to other platforms I’ve tried. It offers plenty of flexible options to design surveys exactly the way you want, and I especially appreciate the ability to create multilingual surveys within a single form — perfect for international audiences.

Cons

Some advanced features are only available in the paid plans, which can be a bit limiting for small projects or new users. It would be great if more of these options were included in the free version.

Review Source

JM

Jon M.  
Rector  
Education Management  
Used the software for: 2+ years

### "Great survey tool"

April 3, 2025

5.0

Great to use and if we have had to make contact to ask a question, they are fast, friendly and efficient in their reply.

Pros

SurveyHero is easy to use with great reporting. It is also really useful to be able to have multiple users and can share surveys.

Cons

I cannot think of a con when using SurveyHero.

Review Source

SH

Searaj H.  
ESE  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Survey"

February 15, 2025

4.0

I tied some samples looks very simple and easy to set up a form and share it.

Pros

I did research on survey webs. I have found Surveyhero is clear and directed. Moreover, Easy access to forms.

Cons

Generally, the analysing methods of the survey, However, I do not use it yet. Therefore, I am applying to Student account. I hope that would help me. Then, I might firmly recommended to others.

Review Source

AV

Aku V.  
Associate professor  
Research  
Used the software for: Less than 6 months

### "Solid choice for online surveys"

August 8, 2025

4.0

Overall, I am happy with SurveyHero. It provides a straightforward but powerful enough platform for conducting online surveys for research purposes.

Pros

SurveyHero provides a solid alternative for conducting online surveys, with robust key functionality.

Cons

Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky.

Switched from

[Artologik HelpDesk](https://www.capterra.com/p/38348/HelpDesk/)

Possibility for survey randomization for experiments / easier to use.

Review Source

JS

Julian S.  
Inside Sales Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "very good online survey tool "

March 30, 2025

4.0

surveyhero is a very good tool for any kind of survey with a lot of benefits

Pros

It is very easy to create and fulfill online surveys

Cons

i wish, the are more types of prestructured data for the analysis

Review Source

JF

Jane F.  
Executive Assistant to the President and Dean  
Higher Education  
Used the software for: 2+ years

### "Great Resource for Executive Assistants!"

February 12, 2025

5.0

Very easy to figure out how to use it. Excel exports are helpful. As an EA for a busy executive I love the ability to duplicate and share results with my boss as needed.

Pros

SurveyHero is user-friendly. I love that I am able to add branding as needed.

Cons

I wish I could review the individual results by name and/or email.

Review Source

MW

Mary W.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Useful tool "

April 3, 2025

4.0

Pros

Easy to use, tools make sense. User Interface is easy to understand and to navigate.

Cons

did not recognize student account directly

Switched from

[PollUnit](https://www.capterra.com/p/10020016/PollUnit/)

needed a platform where you as a student have more options with the tools

Review Source

AC

Aloïs C.  
Executive officer  
Higher Education  
Used the software for: 6-12 months

### "Good job SurveyHero !"

April 9, 2025

5.0

Good product with relievant tools, great reports

Pros

User friendly, highly cusomisable, quick and nice

Cons

It's a pity that lots of basic functions are paid only

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Poor customisation on Google Forms and lack of data analysis

Review Source

kP

karinah P.  
student registered nurse  
Higher Education  
Used the software for: Less than 6 months

### "review of survey"

February 25, 2025

4.0

its been good so far. it is easy to use and very simple

Pros

I like how it gives multiple options for surveys

Cons

you need to pay to share your survey. that it all

Review Source

LS

Luca S.  
Administrator  
Furniture  
Used the software for: I used a free trial

### "Efficient and Accessible Survey Platform for Everyday Use"

July 4, 2025

5.0

Pros

The design of the website that makes it easy to use it. The fact that it is possible to translate the survey in different languages is perfect

Cons

The free version has significant limitations on the number of questions, responses, and survey logic options.

Review Source

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