# Page 3 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SurveyHero the right Survey solution for you? Explore 206 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (206)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 51-75 of 206 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dC

david C.  
Assistant  
Sports  
Used the software for: I used a free trial

### "nice experience "

March 4, 2026

4.0

Pros

the various feature assisting to plan and set up the questionnaire, data collection and data analysis

Cons

there has no negative experience when I used it from begin until now, suggest can be more secure with the data collect record with ID from responses

Review Source

NG

Nicole G.  
Trainee  
Online Media  
Used the software for: I used a free trial

### "Trying to create a Voting - Page with SurveyHero for the first time"

October 21, 2025

5.0

Great, will use it again for my questionnairse for feedback on my study thesis and perhaps for trainee reasons in the future.

Pros

Easy to use and build your page from scratch.It was easy to add a Logo or additional picutres. Also that you can change the multiple-answer option to a single choice one.

Cons

It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to be sure, that it is only possible to vote once per day. Also the picture that i added, couldn't be adjusted to the middle or left side of the survey.

Review Source

SH

Searaj H.  
ESE  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Survey"

February 15, 2025

4.0

I tied some samples looks very simple and easy to set up a form and share it.

Pros

I did research on survey webs. I have found Surveyhero is clear and directed. Moreover, Easy access to forms.

Cons

Generally, the analysing methods of the survey, However, I do not use it yet. Therefore, I am applying to Student account. I hope that would help me. Then, I might firmly recommended to others.

Review Source

ZH

Zahra H.  
Student  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Use this platform"

December 7, 2025

5.0

Pros

I liked how it is an easy and simple process to create surveys. Analysing my results is also very easy.

Cons

If I had to pick one thing, I don't really like the limited options unless you pay. That being said, exporting the results to excel is a great feature.

Review Source

LC

Lily C.  
Student in Early Years Education  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Survey Hero for Students"

January 24, 2025

5.0

I really enjoyed using survey hero and would recommend to any students who need to collect data for their dissertation.

Pros

Survey Hero was easy to use and had many options for different types of surveys. It was easy to view answers and share the survey with participants.

Cons

The requirement to pay to use extra features, however this comes with many benefits so I can completely understand.

Review Source

MN

Michael N.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Great tool"

October 31, 2025

5.0

Pros

Easy to sign up, tons of features, convenient to use, easy to customize, provides a student discount for educational use.

Cons

So far I liked the product. I did not have any problem with creating or running and evaluating surveys.

Review Source

JF

Jane F.  
Executive Assistant to the President and Dean  
Higher Education  
Used the software for: 2+ years

### "Great Resource for Executive Assistants!"

February 12, 2025

5.0

Very easy to figure out how to use it. Excel exports are helpful. As an EA for a busy executive I love the ability to duplicate and share results with my boss as needed.

Pros

SurveyHero is user-friendly. I love that I am able to add branding as needed.

Cons

I wish I could review the individual results by name and/or email.

Review Source

YL

Yizi L.  
Tutor  
E-Learning  
Used the software for: I used a free trial

### "Student User feedback"

January 17, 2026

5.0

today is my first time to use but i found i need to pay for the skip logic function so I'm trying to verify a student account to get unlimited functions.

Pros

Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register informations

Cons

If a reversal function can be applied that would be better. Because sometimes i delete the questions by accident and then i have to create again.

Review Source

JM

Jon M.  
Rector  
Education Management  
Used the software for: 2+ years

### "Great survey tool"

April 3, 2025

5.0

Great to use and if we have had to make contact to ask a question, they are fast, friendly and efficient in their reply.

Pros

SurveyHero is easy to use with great reporting. It is also really useful to be able to have multiple users and can share surveys.

Cons

I cannot think of a con when using SurveyHero.

Review Source

MW

Mary W.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Useful tool "

April 3, 2025

4.0

Pros

Easy to use, tools make sense. User Interface is easy to understand and to navigate.

Cons

did not recognize student account directly

Switched from

[PollUnit](https://www.capterra.com/p/10020016/PollUnit/)

needed a platform where you as a student have more options with the tools

Review Source

LA

Luke A.  
Post Graduate Researcher  
Research  
Used the software for: 1-2 years

### "Clean, powerful, and straightforward "

April 1, 2025

5.0

Very positive. SurveyHero made collecting my PhD survey's easy.

Pros

Easy to use, clear UI and flexible. Free student accounts available.

Cons

Lots is locked behind a paywall if not a student, but the features are worth it.

Review Source

JS

Julian S.  
Inside Sales Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "very good online survey tool "

March 30, 2025

4.0

surveyhero is a very good tool for any kind of survey with a lot of benefits

Pros

It is very easy to create and fulfill online surveys

Cons

i wish, the are more types of prestructured data for the analysis

Review Source

MM

Marjan M.  
Designer  
Design  
Used the software for: Less than 6 months

### "Easy to Use, Flexible, and Great for Multilingual Surveys"

October 18, 2025

4.0

Pros

I really liked how user-friendly and intuitive it is compared to other platforms I’ve tried. It offers plenty of flexible options to design surveys exactly the way you want, and I especially appreciate the ability to create multilingual surveys within a single form — perfect for international audiences.

Cons

Some advanced features are only available in the paid plans, which can be a bit limiting for small projects or new users. It would be great if more of these options were included in the free version.

Review Source

CR

Carlos R.  
Coach  
Education Management  
Used the software for: I used a free trial

### "Carlos Rubio review"

December 10, 2024

5.0

Positive experience so far and excited to use it in the future

Pros

Student/faculty access to all features is the best selling point

Cons

I have not used it properly yet, as I am a new user

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyHero

Faculty access was the difference maker between both options

Review Source

RA

Ruslan A.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Great and User-Friendly Platform for Survey Creation"

November 2, 2024

5.0

Overall experience: I’m still in the survey creation phase and currently limited by the 10-question cap while awaiting student account approval. Hopefully, the approval won’t take long, but so far, everything has been smooth, and I’m satisfied with it's usability.

Pros

Easy to use, user-friendly, and offers a wide variety of question types and elements, making survey creation flexible and efficient.

Cons

So far, I haven’t found anything to dislike. At first, I was disappointed with the 10-question limit, especially since I was using it for educational purposes, but then I discovered it’s free for students, which was great!

Review Source

kP

karinah P.  
student registered nurse  
Higher Education  
Used the software for: Less than 6 months

### "review of survey"

February 25, 2025

4.0

its been good so far. it is easy to use and very simple

Pros

I like how it gives multiple options for surveys

Cons

you need to pay to share your survey. that it all

Review Source

AT

Asil T.  
Student  
Education Management  
Used the software for: I used a free trial

### "Quite Good"

November 5, 2025

4.0

User friendly and easy to use and I can create surveys with my student account for absolutely free which is very important for student with tight budget

Pros

It is great I will believe only tool for giving students free account which give me flexibility create my survey without limitation,

Cons

So far so good. I have not come across in any problem so far. It works smooth for creating good survey.

Review Source

AV

Aku V.  
Associate professor  
Research  
Used the software for: Less than 6 months

### "Solid choice for online surveys"

August 8, 2025

4.0

Overall, I am happy with SurveyHero. It provides a straightforward but powerful enough platform for conducting online surveys for research purposes.

Pros

SurveyHero provides a solid alternative for conducting online surveys, with robust key functionality.

Cons

Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky.

Switched from

[Artologik HelpDesk](https://www.capterra.com/p/38348/HelpDesk/)

Possibility for survey randomization for experiments / easier to use.

Review Source

LB

Larissa B.  
Estudante de mestrado  
Education Management  
Used the software for: I used a free trial

### "The real hero of surveys!"

October 20, 2024

5.0

At that momento, my experience was very good and usefull.

Pros

The free acount, student account, the features, the design and the easily to manage.

Cons

We could edit the image and leave it on the center, cause the image always stay in the left.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Because i need a survey that can put a bigger image and with a better responsive design.

Review Source

JR

Juergen R.  
Student  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Great survey tool"

April 8, 2025

5.0

I had a good experience with surveyhero and especially the Service Center employees are competent and the answers came super fast.

Pros

Easy to use and the free version is also sufficient for private surveys.

Cons

I didn’t know that some of the relevant features are not included in the professional version

Review Source

LS

Luca S.  
Administrator  
Furniture  
Used the software for: I used a free trial

### "Efficient and Accessible Survey Platform for Everyday Use"

July 4, 2025

5.0

Pros

The design of the website that makes it easy to use it. The fact that it is possible to translate the survey in different languages is perfect

Cons

The free version has significant limitations on the number of questions, responses, and survey logic options.

Review Source

PG

Pedro G.  
Student  
Education Management  
Used the software for: Less than 6 months

### "You are the best"

January 22, 2025

5.0

Pros

Personalizar el fondo y que la tabla te acompañe cuando respondes.

Cons

Que cuesta acostumbrarse al formato y que el plan básico solo deja 100 respuestas.

Review Source

EA

Erik A.  
Human Resources  
Hospital & Health Care  
Used the software for: I used a free trial

### "New user- gathering data"

February 11, 2025

4.0

I've heard positive experiences from survey hero.

Pros

The student account is great for gathering data

Cons

I'm a new user and haven't come across anything I wouldn't like yet

Switched from

[Survey Planet](https://www.capterra.com/p/176104/Survey-Planet/)

Features are limit and analysis isn't available

Review Source

AE

Amelia E.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Trying out new survey"

June 25, 2025

4.0

we will see

Pros

Free aspects, student discounts, but at the moment I have yet to fully use this, currently just trying out so we will see.

Cons

non so far

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

cost of survey monkey, anonymous features not good.

Review Source

EA

Elizabeth A.  
Student  
Education Management  
Used the software for: I used a free trial

### "Love using surveyhero as a student"

February 19, 2025

5.0

It is easy to create, user friendly and saves time. I like the different sharing options.

Pros

It’s super easy to create surveys, collect responses and get analytics

Cons

That free version is only active for 30 days so if not upgrading you can loose all responses.

Review Source

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