# Page 4 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is SurveyHero the right Survey solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (219)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 4 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 76-100 of 219 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TL

Tori L.  
Student Researcher  
Research  
Used the software for: I used a free trial

### "Easy to use!"

April 15, 2026

4.0

Pros

I like the ease at which I was able to use survey hero, everything is very clear and easy to understand making it a great tool for first time survey creators.

Cons

Whilst the basic plan is good, not being able to have a survey active for more than 30 days is quite restrictive.

Review Source

UW

Udo W.  
Student  
Research  
Used the software for: I used a free trial

### "first impressions"

February 21, 2025

4.0

It takes quite some time but all surveys do.

Pros

The choice of different kinds of questions like multiple oder ratings.

Cons

It is too early to say what to dislike yet.

Review Source

CR

Carlos R.  
Coach  
Education Management  
Used the software for: I used a free trial

### "Carlos Rubio review"

December 10, 2024

5.0

Positive experience so far and excited to use it in the future

Pros

Student/faculty access to all features is the best selling point

Cons

I have not used it properly yet, as I am a new user

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyHero

Faculty access was the difference maker between both options

Review Source

AE

Amelia E.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Trying out new survey"

June 25, 2025

4.0

we will see

Pros

Free aspects, student discounts, but at the moment I have yet to fully use this, currently just trying out so we will see.

Cons

non so far

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

cost of survey monkey, anonymous features not good.

Review Source

PG

Pedro G.  
Student  
Education Management  
Used the software for: Less than 6 months

### "You are the best"

January 22, 2025

5.0

Pros

Personalizar el fondo y que la tabla te acompañe cuando respondes.

Cons

Que cuesta acostumbrarse al formato y que el plan básico solo deja 100 respuestas.

Review Source

JR

Juergen R.  
Student  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Great survey tool"

April 8, 2025

5.0

I had a good experience with surveyhero and especially the Service Center employees are competent and the answers came super fast.

Pros

Easy to use and the free version is also sufficient for private surveys.

Cons

I didn’t know that some of the relevant features are not included in the professional version

Review Source

SV

Silvana V.  
Social Worker  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great for Students"

October 22, 2025

5.0

Positive, easy to use, and to find all the tools needed to create your customized survey, especially in contexts that are not meant to have closed answers

Pros

Customization of the survey, It let me plan with different options in the same survey and so easy to use the promps

Cons

nothing negative, I wish it could be free for everyone as it is an amazing tool to use in any context

Review Source

EA

Erik A.  
Human Resources  
Hospital & Health Care  
Used the software for: I used a free trial

### "New user- gathering data"

February 11, 2025

4.0

I've heard positive experiences from survey hero.

Pros

The student account is great for gathering data

Cons

I'm a new user and haven't come across anything I wouldn't like yet

Switched from

[Survey Planet](https://www.capterra.com/p/176104/Survey-Planet/)

Features are limit and analysis isn't available

Review Source

RA

Ruslan A.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Great and User-Friendly Platform for Survey Creation"

November 2, 2024

5.0

Overall experience: I’m still in the survey creation phase and currently limited by the 10-question cap while awaiting student account approval. Hopefully, the approval won’t take long, but so far, everything has been smooth, and I’m satisfied with it's usability.

Pros

Easy to use, user-friendly, and offers a wide variety of question types and elements, making survey creation flexible and efficient.

Cons

So far, I haven’t found anything to dislike. At first, I was disappointed with the 10-question limit, especially since I was using it for educational purposes, but then I discovered it’s free for students, which was great!

Review Source

AC

Arbi C.  
Student  
Research  
Used the software for: I used a free trial

### "Use initial Review"

November 20, 2024

5.0

For a first experience with it, I found SurveyHerouser-friendly and easy to use

Pros

What I like most about SurveyHero is its user-friendly interface and accessibility. It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research project. The wide range of customization options allows me to tailor the surveys to the unique needs of my focus group participants, ensuring clarity and inclusivity. Additionally, the platform's robust reporting and data analysis features make it easier to draw actionable insights from the responses, saving valuable time and effort. These features make SurveyHero a perfect fit for my academic research needs.

Cons

I noticed limited customization options, particularly regarding the design flexibility for those without CSS knowledge.

Review Source

kK

kenza K.  
Epidemiology Research student  
Higher Education  
Used the software for: I used a free trial

### "Intuitive, User-Friendly, and Effective Survey Tool"

October 3, 2024

5.0

My overall experience with SurveyHero has been highly positive. The platform is incredibly intuitive, making it easy to design, distribute, and manage surveys without requiring a steep learning curve. I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different needs. The analytics dashboard is straightforward, allowing me to track responses in real-time and gain insights quickly. While some advanced features are limited to paid plans, the free version still offers great value. Overall, SurveyHero is a reliable and user-friendly tool for collecting and analyzing survey data.

Pros

What I liked most about SurveyHero is its user-friendly interface, which makes creating and distributing surveys incredibly intuitive. The wide range of customizable templates and question types allows for flexibility in design, while the real-time analytics offer valuable insights. I also appreciate how easy it is to share surveys across different platforms and track responses seamlessly. Whether for academic research, customer feedback, or event planning, SurveyHero combines simplicity with powerful features, making it a top tool for gathering and analyzing data effectively

Cons

While SurveyHero is overall very effective, one area for improvement could be the limitations in the free version. Some advanced features, like more customization options or more detailed analytics, are only available in paid plans. Offering more of these features for free would make the tool even more accessible, especially for small teams or budget-limited projects. That said, the interface remains user-friendly and easy to navigate.

Review Source

LJ

Luis J.  
Physics  
Education Management  
Used the software for: I used a free trial

### "Review 24-03-25"

March 24, 2025

5.0

En general, la experiencia con la plataforma es muy agradable y útil

Pros

Es muy fácil de usar. Su interfaz intuitiva permite crear encuestas sin necesidad de conocimientos técnicos.

Cons

Sería excelente si se pudiera personalizar un poco más la interfaz

Review Source

DT

Dóra T.  
PhD-student  
Research  
Used the software for: I used a free trial

### "Review about SurveyHero"

March 7, 2025

5.0

Pros

That I could edit my text and the layout ot the survey.

Cons

That I could not insert a new page between pages, but I found a way.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Because there were not enough options to edit the fonts of the questions.

Review Source

CL

CRYSTAL L.  
Student  
Education Management  
Used the software for: I used a free trial

### "Love it, would recommend "

April 9, 2025

5.0

very easy to use, many different question formats

Pros

very user friendly while also having many different features to use

Cons

have to pay if you want more than 10 questions

Review Source

EA

Elizabeth A.  
Student  
Education Management  
Used the software for: I used a free trial

### "Love using surveyhero as a student"

February 19, 2025

5.0

It is easy to create, user friendly and saves time. I like the different sharing options.

Pros

It’s super easy to create surveys, collect responses and get analytics

Cons

That free version is only active for 30 days so if not upgrading you can loose all responses.

Review Source

SF

Summer F.  
Dissertation student  
Child Day Care Services  
Used the software for: Less than 6 months

### "Surveyhero- good "

March 24, 2025

5.0

It has been a very good experiences, it was very easy to make, send out and go through the data collected

Pros

Very easy to make the survey and collects all the data for you

Cons

It was difficult choses a background- lots of options

Review Source

JO

JAne O.  
NA  
Education Management  
Used the software for: I used a free trial

### "Current activity practices and attitudes in those aged 6-17 years with Type 1 diabetes "

November 11, 2024

5.0

I really like how user friendly it is and how easy it is to navigate

Pros

Easy to navigate and has lots of features

Cons

You cant do more questions in the free version

Alternatives considered

[RedCap](https://www.capterra.com/p/234600/RedCap/)

Reason for choosing SurveyHero

Easier to navigate and very easy to use for the people i want to take my survey

Review Source

JM

Jamila M.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Highly recommended questionnaire builder"

December 2, 2024

5.0

I like to use SurveyHero, as it has userfriendly but professional interface

Pros

Very easy and efficient questionnaired builder

Cons

There are no cons discovered so far, it's very user friendly

Review Source

VR

Verified Reviewer  
UX  
Design  
Used the software for: Less than 6 months

### "Fast and easy"

January 6, 2025

5.0

Overall very quick and easy to gather information.

Pros

Very easy and fast, the way of answering is easy.

Cons

That the survey gets deleted at some point

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

No movable items and easier of use to make

Review Source

KK

Kevin K.  
Project Director  
Civil Engineering  
Used the software for: I used a free trial

### "Simple, Powerful, and Friendly for Students"

July 2, 2025

5.0

My overall experience was very positive. SurveyHero helped me collect high-quality data efficiently and offered great tools for analysis and export.

Pros

The free plan has limitations on responses and customization, which can be a bit restrictive for larger-scale academic research.

Review Source

VR

Verified Reviewer  
NA  
Education Management  
Used the software for: Less than 6 months

### "Great for dissertation"

November 21, 2024

5.0

really good and ideal for my dissertation interviews

Pros

keeps data anonymous, very handy when writing my dissertation

Cons

can be tricky to use at first, but once understood its great

Review Source

TP

Talie P.  
nurse  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "best for project eval"

March 25, 2025

5.0

Pros

Easy to build a survey. I enjoyed the simplicity

Cons

student account not offered initially. I only realized after it asked me to upgrade

Review Source

TS

Tina S.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Great features"

March 14, 2025

5.0

So far, I'm very satisfied with my experience.

Pros

This was my first time using SurveyHero and it was extremely simple. Features I needed for a survey for my BSN capstone project were included in the basic plan on SurveyHero where other survey creation sites would have charged for them.

Cons

I have not found anything I didn't like yet.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Charged extra for features included in SurveyHero basic subscription

Review Source

VD

Veronique D.  
PhD Student  
Education Management  
Used the software for: I used a free trial

### "SurveyHero is a great resource for students and teachers"

December 2, 2024

5.0

Great product it makes generating surveys really easy

Pros

Really easy to use and user friendly. Highly recommend

Cons

I haven't found any major issues or problems with SurveyHero

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

This is more user friendly than Surveymonkey so less time is wasted

Review Source

JG

Julie G.  
Student  
Accounting  
Used the software for: I used a free trial

### "Good platform for surveys"

November 26, 2024

5.0

It was a Good experience and it is easy to use.

Pros

That it is easy to use and you can make good surveys

Cons

I can not think of anything at this moment

Review Source

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