# Page 5 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SurveyHero the right Survey solution for you? Explore 206 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (206)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 101-125 of 206 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tom H.  
Sports convenor  
Accounting  
Used the software for: I used a free trial

### "T.H's review "

March 24, 2025

5.0

Absolutely Fantastic! Would definitely recommend.

Pros

Survey Hero was Free. It is very aesthetically pleasing.

Cons

There weren't any aspects that I didn't like.

Review Source

NML

NOK MAN L.  
Student  
Construction  
Used the software for: I used a free trial

### "HOW SAMRT SITE SAFETY SYSTEM(4S) CAN IMPROVE LABOUR SHORTAGE ISSUE IN HONG KONG CONSTRUCTION INDUSTRY "

March 1, 2025

4.0

I think the system is user-friendly and the direction to the target function is clear

Pros

flexible text adding system and many question templates

Cons

we cannot change the layout of the questionnaire e.g. portrait or landscape orientation

Switched from

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

smart survey need subscription fee but I am only a student

Review Source

AK

Ann K.  
Student  
Education Management  
Used the software for: I used a free trial

### "School assignemnt usage"

December 7, 2024

5.0

Generally positive, it was the best survey site i tried for this project

Pros

The various different forms of survey that could be created, and how easy the platform was to use

Cons

The expiry date, as i did not at first notice it and now i do not have the data i needed for my assignment

Review Source

OK

Owen K.  
Head Teacher  
Education Management  
Used the software for: I used a free trial

### "Gets a survey up and running in no time"

January 20, 2025

5.0

Very useful and intuitive site that enables you to get a survey up and running in no time.

Pros

Really easy to use. Within no time I had a survey up and running.

Cons

Nothing negative to say - great website that enables you to get a survey up together dead quick.

Alternatives considered

[Big Mouth Survey](https://www.capterra.com/p/203085/Big-Mouth-Survey/)

Reason for choosing SurveyHero

Was recommended it by a colleague who had used it successfully.

Review Source

LD

Lavinia D.  
Project Manager  
Construction  
Used the software for: I used a free trial

### "Promising application"

May 17, 2025

4.0

So far very good; the application was prompt, fed through to next question upon completion of answer - no need to click "next". Could be very useful tool.

Pros

Available use for studies; the application was prompt, fed through to next question upon completion of answer - no need to click "next". Could be very useful tool.

Cons

Not experienced enough of the platform to provide feedback at this stage

Review Source

EG

Em G.  
PR  
Education Management  
Used the software for: Less than 6 months

### "Amazing product"

October 3, 2024

4.0

I loved it, it helped me collect accurate data

Pros

It was easy and quick to make a realistic and honest survey

Cons

Not enough customisation options such as font or colour etc

Review Source

LB

Leonie B.  
designer  
Design  
Used the software for: Less than 6 months

### "My review "

September 30, 2024

4.0

Survey Hero is very easy to handle, good overview.

Pros

I like most about Suvey Hero, that there are many opportunities. It is easy to handle.

Cons

I don't have anything, that I don't like about it.

Review Source

MW

Maxime W.  
PhD Candidate, entrepreneur  
Sports  
Used the software for: Less than 6 months

### "Mandatory survey tool"

January 18, 2025

5.0

It's GREAT! I'm doing it for my PhD thesis.

Pros

The ease of use, the multiple ways of doing survey, the ease of export files, the design, the linkability between everything, the ease of sending the survey. Basically, it's great! And it's free for students!

Cons

No other languages than English. The website and the app isn't translated.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Ease of use, skip logic, data import, design

Review Source

NZ

Nicolas Z.  
Managing Directior  
Real Estate  
Used the software for: Less than 6 months

### "Great Platform, Must Try!"

October 15, 2024

5.0

I prefer it over other platforms due to the ease of publishing and sending the survey URL via email.

Pros

The templates that already exist and the many options for question types

Cons

There isn't a built-in tutorial but i was able to manage as the elements are easy to find

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Surveyhero is more professional and easier to use on desktop

Review Source

TD

Tina D.  
Student  
Research  
Used the software for: I used a free trial

### "free student access"

October 7, 2024

5.0

it is amazing, that students can use it for free

Pros

i like that it is made available for free for students

Cons

i dont have anything negative to say here

Review Source

AH

Aestas H.  
Student  
Education Management  
Used the software for: I used a free trial

### "AH Review Survey "

October 15, 2024

4.0

It’s a good website, the paywall is upsetting, as I’ve already made my survey.

Pros

The organization of the website makes navigation and survey building easy.

Cons

The almost necessary payment that is not mentioned to you until after you’ve written 10 questions.

Review Source

DS

Darren S.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "You won't be disappointed!!"

October 12, 2024

5.0

Very easy to use. Love that you can personalize your surveys.

Pros

Very easy to navigate. Love being able to create surveys for my projects.

Cons

So far seems great. No cons thus far, very easy to use.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing SurveyHero

Love the options and look of SurveyHero. Very easy to use.

Review Source

SK

Sally K.  
Tutor  
Higher Education  
Used the software for: Less than 6 months

### "Excellence!"

October 2, 2024

5.0

SurveyHero is excellent, I would 10/10 recommend for anyone in an educational role.

Pros

Survey Hero is very flexible in terms of making friendly surveys, and the data compilation/automatic graphing is very handy.

Cons

Having to scroll through individual responses when I can't quite remember which survey I'm looking for a specific response.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

SurveyHero is much more modernized -- SurveyMonkey feels less intuitive.

Review Source

KB

Keith B.  
Student  
Environmental Services  
Used the software for: I used a free trial

### "Review of Survey Hero"

July 14, 2025

5.0

Pros

Easy to use, easy to post and share. Super easy to create surveys and the user face is good for people completing surveys

Cons

Not able to look at previous surveys without premium Limited time to look at the survey after completion

Review Source

DR

Dearnne R.  
Prefer not to say  
Telecommunications  
Used the software for: I used a free trial

### "Easy to use "

January 20, 2025

5.0

Pros

Quick and easy to use. Very user friendly with a great GUI.

Cons

There wasn't really anything that I disliked.

Review Source

MB

Marie-Luise B.  
Student  
Arts and Crafts  
Used the software for: I used a free trial

### "Great tool for surveys!"

February 9, 2025

5.0

Pros

\- custom design - pretty design - anonymous modus is possible

Cons

\- anonymous modus just possible with upgrade

Review Source

LP

Lina P.  
student  
Higher Education  
Used the software for: 2+ years

### "Great for students!"

September 25, 2024

4.0

Pros

Simple and intuitive but full of useful features!

Cons

Having to renew my student account. Otherwise it is good!

Review Source

AK

Angela K.  
Student  
Medical Practice  
Used the software for: Less than 6 months

### "Love Survey Hero!"

November 5, 2024

5.0

Great, easy interface - managed to make many different surveys with great responses!

Pros

\- Great layout for both users and creators - Easy to use - Multiple different questions types available

Cons

Limited responses to less than 100 on basic plan

Review Source

SK

Sally K.  
Teacher's Assistant  
Education Management  
Used the software for: Less than 6 months

### "Great, Flexible Tool!"

September 24, 2024

5.0

Pros

It is flexible and personable. I can acquire necessary course information in a friendly manner.

Cons

The example questions/prompts are very unlikely to overlap with the academic information I'm seeking.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

SurveyHero is an easier, friendlier product that feels more up-to-date.

Review Source

aM

amy M.  
Dietitian student  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review good"

November 14, 2024

5.0

good experience overall with survey hero

Pros

easy to use and very easy to share with your audience

Cons

Very little use is given in the free basic account which is frustrating

Review Source

HK

Harrison K.  
Grad Student  
Writing and Editing  
Used the software for: I used a free trial

### "Revewing SurveyHero"

April 11, 2025

4.0

It was generally quite satisfactory. My objective was to implement a survey really quickly and I was able to do that.

Pros

That it allows to create surveys really easily and quickly.

Cons

I think even the basic version should have a bit better data analysis tools.

Review Source

NP

Nicola P.  
NOT A COMOANY  
Food & Beverages  
Used the software for: I used a free trial

### "Survey Hero Review"

November 14, 2024

4.0

Pros

Student discount!! There aren't alot of free sites that let you go over 10 questions so this is great

Cons

Lots of processes to try and get the account, need to be kept simple and less confusing

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

because they wouldn't let me make a survey for free that had more than 10 questions

Review Source

NM

Nathan M.  
student  
Industrial Automation  
Used the software for: I used a free trial

### "Great website"

October 9, 2024

5.0

Very easy to use and practical towards what I need to do

Pros

interface is very easy to understand, and the website is very usable

Cons

the response limit on surveys limits my use of app and its helpfulness to my research

Review Source

LA

Lena A.  
Teaching Assistant  
Civil Engineering  
Used the software for: I used a free trial

### "Lena's experience "

September 26, 2024

5.0

I am extremely pleased with SurveyHero, as it made preparing questionnaires and collecting responses remarkably easy.

Pros

It is very user-friendly and easy to work with. It also has templates for all types of questions.

Cons

While I am generally satisfied with SurveyHero, the only drawback is the subscription fee, which is expensive for a student like me. Thus, I am applying for the student account.

Review Source

GC

Grace C.  
Student  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Conducting Studies"

October 30, 2024

4.0

Seems good so far. Hoping it stays this way

Pros

The ability to make a survey from scratch

Cons

Needing to pay for all features. This is a bit frustrating

Review Source

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