# Page 7 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is SurveyHero the right Survey solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (219)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

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Last updated June 11th, 2026

# Page 7 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 151-175 of 219 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FD

Frederico D.  
Master's Student  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review for SurveyHero"

November 3, 2024

4.0

It was good until freemium was reached. Didn't have the chance to explore much but overall, was a good experience.

Pros

\- It has a very intuitive display - Easy to use - Options cover a lot of possibilities for forms - Team sharing

Cons

\- Freemium is too limited (10 questions amount to nothing, honestly) - Lack of Dynamic Filtering

Review Source

NM

Nicole M.  
consultant  
Education Management  
Used the software for: I used a free trial

### "Easy Survey Creation "

January 16, 2025

4.0

Pros

There are a lot of templates to choose from to help guide your project.

Cons

I'm not sure yet. I haven't had the opportunity to use it that often.

Review Source

MG

Mitzy G.  
Student  
Education Management  
Used the software for: I used a free trial

### "My First Review"

December 4, 2024

5.0

very good because it helped create unique answer options

Pros

the flexibility of the way questions can be formulated

Cons

how complex some of the features are when it comes to editing

Review Source

FS

Fraser S.  
Assistant Manager  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great survey website "

November 18, 2024

4.0

Great from start to finish, easy to use, fast and quick website

Pros

Easy to use and a variety of different question styles

Cons

Not much, however signing into account could have been easier

Review Source

CD

Claire D.  
PHD Researcher  
Higher Education  
Used the software for: I used a free trial

### "Efficient high performance survey portal"

October 28, 2024

5.0

Efficient and a good technical platform for collecting survey data.

Pros

The flexible functionality that supports different data types for research purposes.

Cons

It can take a little time to set up however this is only relevant to more complex surveys.

Review Source

VV

Veronique V.  
not applicable  
Marketing and Advertising  
Used the software for: I used a free trial

### "using SurveyHero"

November 14, 2024

5.0

super easy to use there are a lot of templates

Pros

very easy to use and has a large amount of templates depending on what you are using the platform for.

Cons

i have not used the platform a great amount yet and therefor do not know what i least like about it.

Review Source

WK

Weronika K.  
Logistic assistant  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Great and very simple app"

November 18, 2024

5.0

I think is good app and everyone can self make a survey in this app.

Pros

Simple side, where everyone kan self make a survey.

Cons

That I had to pay to download pdf version.

Review Source

LP

Lina P.  
student  
Higher Education  
Used the software for: 2+ years

### "Great for students!"

September 25, 2024

4.0

Pros

Simple and intuitive but full of useful features!

Cons

Having to renew my student account. Otherwise it is good!

Review Source

SB

Sean B.  
Assistant Trainee  
Sports  
Used the software for: Less than 6 months

### "Great Student Account "

November 15, 2024

4.0

Great from start to finish! Great that they allow students to use their services for free.

Pros

Easy to use, different type of answer formats allowed me to get broad and diverse answers.

Cons

Sometimes tricky to navigate between tabs but not much wrong!!

Review Source

SH

Sharon H.  
Project Coordinator  
Oil & Energy  
Used the software for: I used a free trial

### "Survey Hero is a Hero"

October 14, 2024

4.0

Very user friendly, which makes life so much easier!

Pros

Very straightforward and user friendly. I like the overall layout.

Cons

Nothing so far, although admittedly I have not used it to its fullest capabilities yet.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Survey Monkey was too expensive. The layout was terrible, very difficult to navigate the site

Review Source

NR

Nicole R.  
Admin Service Manager  
Government Administration  
Used the software for: I used a free trial

### "Great Platform for Surveys"

October 21, 2024

5.0

It's a great platform. I can't wait to continue using it.

Pros

This site is easy to manage and doesn't have as many limitations as other websites.

Cons

You can't review responses with the basic account after 30 days. I wasn't aware of that.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

They were very limited and everything cost money.

Review Source

LA

Lena A.  
Teaching Assistant  
Civil Engineering  
Used the software for: I used a free trial

### "Lena's experience "

September 26, 2024

5.0

I am extremely pleased with SurveyHero, as it made preparing questionnaires and collecting responses remarkably easy.

Pros

It is very user-friendly and easy to work with. It also has templates for all types of questions.

Cons

While I am generally satisfied with SurveyHero, the only drawback is the subscription fee, which is expensive for a student like me. Thus, I am applying for the student account.

Review Source

KP

Kailee P.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Paulson review "

October 29, 2024

5.0

I am very new to this product but have had no issues

Pros

So far this product has been very easy to use

Cons

So far I have had no issues using this product

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I needed the survey to be available in different languages

Review Source

IP

Isaac P.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Student User"

November 1, 2024

5.0

Solid experience so far! I am working on pushing out my first survey now!

Pros

The site is relatively easy to use and the quality is solid.

Cons

Need to pay for it in some use cases which can be inconvenient.

Review Source

TP

Timo P.  
Student  
Education Management  
Used the software for: I used a free trial

### "positive review SurveyHero"

December 9, 2024

4.0

Pros

Very convenient and easy to understand user surface.

Cons

I have no problems with it only that I can not use all features so far.

Review Source

SR

Samantha R.  
Student  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Survey Creation"

October 17, 2024

5.0

its been good, with just a short hiccup of question limits

Pros

It is really easy to understand and use. There are a lot of different options for question/ answer development and endless ways to make this survey custom to what you want.

Cons

I would like to do more than 10 questions without being charged

Review Source

BM

Brooke M.  
para  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Survey hero review"

November 24, 2024

4.0

Pros

Surveys created with SurveyHero are optimized for mobile devices

Cons

The free version of SurveyHero is quite basic.

Review Source

BN

Brooke N.  
Student  
Research  
Used the software for: I used a free trial

### "SurveyHero Review"

October 18, 2024

4.0

It has been a smooth and easy experience.

Pros

Free surveys, ease of use, i however don't like having a minimum word requirement for leaving a review.

Cons

I have liked what i have used thus far..

Review Source

tH

thomas H.  
student  
Education Management  
Used the software for: I used a free trial

### "start review"

October 31, 2024

4.0

Pros

einfaches Handling und genügend Möglichkeiten

Cons

eigentlich keine bis auf die Einschränkungen

Review Source

MS

Martin S.  
MSc Student  
Education Management  
Used the software for: Less than 6 months

### "Love SurveyHero"

October 21, 2024

5.0

I've used Slido, SurveyMonkey and Google forms. None were able to do what I needed to do. I'm very happy with SurveyHero

Pros

How easy it is to customise not just the content you want on your surveys, but also how it looks.

Cons

I would like to see more customisation on how your results look.

Review Source

JP

Joanna P.  
student  
Education Management  
Used the software for: Less than 6 months

### "review\_jp\_servey"

October 3, 2024

4.0

Pros

ease of use and easy way of connecting with panel providing platforms

Cons

no access to gathered data from when you had premium account after the account expires

Switched from

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

my premium account expired and in qualtrix i can access past data

Review Source

KA

Kechi A.  
PhD  
Sports  
Used the software for: I used a free trial

### "Initial SurveyHero review"

November 8, 2024

4.0

Pros

Range of question formats and result/data analytics available.

Cons

Nothing so far as I have only started constructing my first survey.

Review Source

HT

Haley T.  
Student  
Education Management  
Used the software for: I used a free trial

### "So easy to use"

October 18, 2024

5.0

Has made making surveys for classes easy

Pros

I liked how SurveyHero was so easy to use!

Cons

I have no cons for SurveyHero! It makes life easier!

Review Source

JM

Jeremy M.  
Student  
Management Consulting  
Used the software for: Less than 6 months

### "Good survey "

October 10, 2024

4.0

So far so good I have liked using it, it fairly straight forward

Pros

The options for questions are great in comparison to some other services

Cons

Nothing so far it seems to be fairly intuitive

Review Source

NE

Natalie E.  
Student  
Writing and Editing  
Used the software for: I used a free trial

### "Surveyhero"

October 4, 2024

4.0

Pros

I like how they provide benefits for students, as well as the easy use of website features.

Cons

Before they brought back the student accounts my links kept expiring so it made it difficult for me to stay consistent with my research.

Review Source

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