# Page 7 | SurveyHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is SurveyHero the right Survey solution for you? Explore 206 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191055/SurveyHero/reviews

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SurveyHero

4.7 (206)

[View alternatives](https://www.capterra.com/p/191055/SurveyHero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of SurveyHero

## Showing most helpful reviews

Showing 151-175 of 206 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FS

Fraser S.  
Assistant Manager  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great survey website "

November 18, 2024

4.0

Great from start to finish, easy to use, fast and quick website

Pros

Easy to use and a variety of different question styles

Cons

Not much, however signing into account could have been easier

Review Source

IP

Isaac P.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Student User"

November 1, 2024

5.0

Solid experience so far! I am working on pushing out my first survey now!

Pros

The site is relatively easy to use and the quality is solid.

Cons

Need to pay for it in some use cases which can be inconvenient.

Review Source

NM

Nicole M.  
consultant  
Education Management  
Used the software for: I used a free trial

### "Easy Survey Creation "

January 16, 2025

4.0

Pros

There are a lot of templates to choose from to help guide your project.

Cons

I'm not sure yet. I haven't had the opportunity to use it that often.

Review Source

WK

Weronika K.  
Logistic assistant  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Great and very simple app"

November 18, 2024

5.0

I think is good app and everyone can self make a survey in this app.

Pros

Simple side, where everyone kan self make a survey.

Cons

That I had to pay to download pdf version.

Review Source

BN

Brooke N.  
Student  
Research  
Used the software for: I used a free trial

### "SurveyHero Review"

October 18, 2024

4.0

It has been a smooth and easy experience.

Pros

Free surveys, ease of use, i however don't like having a minimum word requirement for leaving a review.

Cons

I have liked what i have used thus far..

Review Source

MS

Martin S.  
MSc Student  
Education Management  
Used the software for: Less than 6 months

### "Love SurveyHero"

October 21, 2024

5.0

I've used Slido, SurveyMonkey and Google forms. None were able to do what I needed to do. I'm very happy with SurveyHero

Pros

How easy it is to customise not just the content you want on your surveys, but also how it looks.

Cons

I would like to see more customisation on how your results look.

Review Source

HT

Haley T.  
Student  
Education Management  
Used the software for: I used a free trial

### "So easy to use"

October 18, 2024

5.0

Has made making surveys for classes easy

Pros

I liked how SurveyHero was so easy to use!

Cons

I have no cons for SurveyHero! It makes life easier!

Review Source

TP

Timo P.  
Student  
Education Management  
Used the software for: I used a free trial

### "positive review SurveyHero"

December 9, 2024

4.0

Pros

Very convenient and easy to understand user surface.

Cons

I have no problems with it only that I can not use all features so far.

Review Source

JM

Jeremy M.  
Student  
Management Consulting  
Used the software for: Less than 6 months

### "Good survey "

October 10, 2024

4.0

So far so good I have liked using it, it fairly straight forward

Pros

The options for questions are great in comparison to some other services

Cons

Nothing so far it seems to be fairly intuitive

Review Source

AA

Ashton A.  
Student  
Consumer Services  
Used the software for: I used a free trial

### "AWESOME TOOL"

October 8, 2024

5.0

Great, I can't wait to get my student account

Pros

Easy to use, and the setup is clean looking.

Cons

Cost money which is a pain in the butt for real

Review Source

tH

thomas H.  
student  
Education Management  
Used the software for: I used a free trial

### "start review"

October 31, 2024

4.0

Pros

einfaches Handling und genügend Möglichkeiten

Cons

eigentlich keine bis auf die Einschränkungen

Review Source

NC

Nicholas C.  
Assistant Coach  
Sports  
Used the software for: I used a free trial

### "Great survey site!"

September 28, 2024

5.0

Pros

Easy to set up and send surveys! Nice pre-made templates. Also, love that they have a free option for students!

Cons

The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for when I first created my account.

Review Source

NE

Natalie E.  
Student  
Writing and Editing  
Used the software for: I used a free trial

### "Surveyhero"

October 4, 2024

4.0

Pros

I like how they provide benefits for students, as well as the easy use of website features.

Cons

Before they brought back the student accounts my links kept expiring so it made it difficult for me to stay consistent with my research.

Review Source

HK

HsingYi K.  
Postgraduate Student  
Events Services  
Used the software for: I used a free trial

### "Good survey service!"

July 8, 2024

5.0

Pros

The functionality is simple, convenient, and easy to use.

Cons

Can't change the font or the font size, and there aren't many options for the color either. There is no built-in option for the question.

Review Source

KA

Kechi A.  
PhD  
Sports  
Used the software for: I used a free trial

### "Initial SurveyHero review"

November 8, 2024

4.0

Pros

Range of question formats and result/data analytics available.

Cons

Nothing so far as I have only started constructing my first survey.

Review Source

BM

Brooke M.  
para  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Survey hero review"

November 24, 2024

4.0

Pros

Surveys created with SurveyHero are optimized for mobile devices

Cons

The free version of SurveyHero is quite basic.

Review Source

LN

Linh N.  
student  
Higher Education  
Used the software for: I used a free trial

### "Review of SurveyHero"

October 28, 2024

4.0

Pros

How easy it is to create surveys and customize it

Cons

Unclear if anonymous means making people sign in when making survey

Review Source

Jovan J.  
Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Good for students"

July 6, 2024

4.0

Pros

it was free for students, and had great possibilities

Cons

They canceled student free accounts and started being expensive

Review Source

BR

Benjamin R.  
CFO  
Sports  
Used the software for: I used a free trial

### "LiveTimingPro"

May 30, 2024

4.0

Overall very good, self-explanatory and very flexible.

Pros

Pricing and monthly subscription methods

Cons

Nothing yet, pls provide a follow up survey after my survey is done.

Alternatives considered

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyHero

Overall cost and easy to use / self explanatory survey creation

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Possibilities in analytics and questioning

Review Source

HM

Hannah M.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Student Analysis of SurveyHero"

June 21, 2024

5.0

Pros

I liked how user friendly the platform is while also offering versatile options and customizations for the surverys.

Cons

The price for the subscription is a little high in my opinion. I am a college student so I really appreciate student versions, discounts, etc., while still getting all of the premium benefits of a "premium" subscription.

Review Source

MS

Mohammed S.  
Field Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great options for blending multiple distribution channels for optimal reach"

July 21, 2021

5.0

Our experience with SurveyHero was sort of bitter sweet. They have an amazing offering of features that made our surveys very exciting and efficient; but also have a highly controversial subscription model in place. Overall though, we gained way more than we lost with SurveyHero and learnt a lot of new skills while building forms on their platform.

Pros

My favorite feature of SurveyHero was the QR code distribution tool. We reserved this distribution mode purposely for our targeted recruitment and donor engagement campaigns. Because it is a relatively unused and uncommon distribution model, we always achieve our primary goal of impressing respondents with explanations of how it works and relatively high level of security it provides for data collection and questionnaire circulation.

Cons

Their pricing model is not the greatest. Several features that should come standard and are commonly used when building surveys are reserved for higher packages. I would prefer caps on volumes of work that could be done per package instead of high restrictions on functionality.

Alternatives considered

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyHero

In the early days of our establishment, our goal was to use as many products as possible, in order to be able to make informed decisions about which was the best for which type of project goals.

Switched from

[QuickTapSurvey](https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/)

Our customer service experience wasn't great, and ended up ruining our trust in the service.

Review Source

KK

Kristi K.  
Deputy Principal  
Education Management  
Used the software for: 2+ years

### "Payment options"

April 28, 2024

5.0

Pros

Easy to navigate and create surveys. Basic plan (up until recently) was great value, as a result, had recommended others to use Survey Hero platform given the ease of use and value.

Cons

Change in pricing structure. I am now unable to collect data on closed surveys without paying $35 a month. This is not sustainable and will be forced to use an alternate service in future. I have continued to use Survey Hero at the current basic plan for many years and the recent changes

Review Source

MM

Michelle M.  
office tech  
Government Administration  
Used the software for: I used a free trial

### "survey ease"

July 1, 2024

5.0

Pros

able to make own survey QR code link able to share

Cons

the only thing i do not like about it is the free trial that it limits you on a lot of things

Review Source

RG

Raquel G.  
Student  
Education Management  
Used the software for: I used a free trial

### "Helpful survey tool"

April 22, 2024

5.0

Pros

Very useful tool with lots of different useful options

Cons

Limited free version. So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly and I am only going to need it for few months. No Branching options on the cheapest (Professional) option.

Review Source

zF

ziqi F.  
Student  
Hospitality  
Used the software for: I used a free trial

### "Review from a new user"

April 24, 2024

4.0

I like the survey form since it is freely used and accessible.

Pros

This is a logical survey generator for me

Cons

sort of pricy for me as a student currently working for projects.

Review Source

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