# Page 12 | Rapid Recon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Rapid Recon the right Auto Dealer solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191074/Rapid-Recon/reviews --- Rapid Recon 4.8 (479) [View alternatives](https://www.capterra.com/p/191074/Rapid-Recon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of Rapid Recon ## Showing most helpful reviews Showing 276-300 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jeff S. Used Car Mgr Automotive Used the software for: 1-2 years ### "Crestmont Hyundai Used Car Mgr" May 6, 2021 5.0 I think its a great product. I use Vauto and the have the same type product but I don't switch. Pros Easy to get new staff on it and the txt notifications Cons When approving line items on the new version there are too many clicks to move the unit to the next bucket. There were less in the last version. Review Source KO Kyle O. GSM Automotive Used the software for: 1-2 years ### "Time Through Shop" May 12, 2021 5.0 Time through shop is way faster, nothing falls through cracks and gets forgotten about and holds everyone accountable Pros It easily allows everyone in dealership to know steps a vehicle is in for reconditioning at glance to help us streamline time through shop Cons Nothing comes to mind very user friendly Review Source JH Jacob H. Team Leader Automotive Used the software for: 1-2 years ### "Seems pretty solid" May 7, 2021 5.0 Very easy to manage inventory at multiple points in a reconditioning process Pros Very easy to see and update notes--easy to move vehicles between buckets. Cons The functionality differences between desktop and mobile are not debilitating, but different enough that it takes some getting used to. Review Source JG JENNIFER G. SERVICE WRITER/ADVISOR Automotive Used the software for: 1-2 years ### "HELPS OUR TEAM GET THE RECON DONE FAST" May 7, 2021 5.0 RECON IS STEAMLINED USING THIS SOFTWARE! LOVE THE PRODUCT AND WOULD RECOMMEND TO INDEPENDENT STORES NATIONWIDE! Pros I LOVE THE USER INTERFACE - EASY TO NAVIGATE, LITTLE TO NO TRAINING IS NEEDED FOR NEW EMPLOYEES. Cons I REALLY HAVE NO COMPLAINTS - GREAT SOFTWARE! Reason for choosing Rapid Recon RAPID RECON HAS THE MOST TO OFFER Review Source DS David S. Internal Service Manager Automotive Used the software for: 1-2 years ### "Best option" May 7, 2021 5.0 Pros I have enjoyed every aspect of Rapid Recon. For what we are doing, it is, without a doubt the best option. Cons After a year of use I have not found a "CON" in our use. Reason for choosing Rapid Recon The demo team absolutely made this a "no brainer", along with the user friendly interface. Review Source cZ chuck Z. service manager Automotive Used the software for: 2+ years ### "Awesome" May 12, 2021 5.0 n/a Pros keeping up with the shop. all tickets are easy to track Cons n/a................................................ Reason for choosing Rapid Recon n/a Review Source MS Michael S. Service Manager Automotive Used the software for: 2+ years ### "Awesome APP!" May 11, 2021 5.0 Pros Extremely easy to use. Keeps everyone connected. Cons No cons. I would recommend to everyone in the automotive field. Review Source RB Rob B. gm Automotive Used the software for: 2+ years ### "user friendly" May 12, 2021 5.0 lost vehicles Pros keeps everything just a touch away from your fingertips Cons would love to be able to zoom in on pictures Review Source RJ Rich J. COO Automotive Used the software for: 1-2 years ### "Best call to action tool in the reconditioning business" May 7, 2021 5.0 Pros Accountability and communication is crucial in the reconsideration of vehicles and RR does a great job in these tow areas. Cons It would be nice to integrate RR with our DMS system. It would be nice to use universal QR codes. We would like a built in inspection app. Review Source JS Jonathan S. service advisor Automotive Used the software for: 1-2 years ### "RR rev" May 11, 2021 4.0 Pros i like the breakdown for services but not keen on the need for every department to have to be in the program.... detail seems a little redundant Cons in our case vehicles are entered too early, i think they only need to be in RR once they are physically on the lot Review Source NW NATE W. SALES MANAGER Automotive Used the software for: 2+ years ### "GREAT PRODUCT" May 11, 2021 5.0 VERY HAPPY Pros VERY EASY TO USE. THE REPORTS ARE GOOD. THE LAYOUT IS USER FRIENDLY Cons NONE VERY HAPPY WITH PRODUCT Review Source SH Sean H. PHOTOGRAPHER Automotive Used the software for: 2+ years ### "ABC" May 12, 2021 4.0 Pros EASE OF USE ON DESKTOP WAS VERY USEFUL AND INTUITIVE. Cons MOBILE APPLICATION WAS NOT VERY USER FRIENDLY. Review Source AD Aaron D. Service Director Automotive Used the software for: 2+ years ### "Rapid Recon" May 11, 2021 5.0 Pros What I like most about Rapid Recon is the ease of use Cons I currently have no complaints with Rapid Recon Review Source DW Daniel W. technician Automotive Used the software for: 1-2 years ### "Great Help for Communication" May 7, 2021 5.0 Pros It Helps eliminate the need to walk up to sales to present the Used car manager the recon needs for a particular vehicle, definitely a time saver Cons Interaction with the parts department would save one more step, (p\*a list), but it functions great as it is Review Source TG Tyler G. Sales Retail Used the software for: 2+ years ### "Valuable info at your fingertips " May 7, 2021 4.0 Please with system Pros Ease of use. All the info in one platform Cons Navigating through and overall look of site Review Source GD GHANEM D. SALES MANAGER Automotive Used the software for: 2+ years ### "MIKE DAOUD" May 7, 2021 4.0 9/10 Pros YOU KNOW WHERE EVERYTHING IS AT. Cons NEED TO WORK ON MAKING THE PHONE APP EASIER TO USE. Review Source RS Robert S. Service advisor Automotive Used the software for: 2+ years ### "Robert" May 7, 2021 5.0 Great Pros Very Easy to use the applications and operations Cons I have not had any problems to use the system Review Source jP jacob P. technician Automotive Used the software for: 6-12 months ### "rapid recon" May 11, 2021 5.0 rapid recon is great except you can add and change what other people have added to the repair orders Pros i like adding media, it help with explaining what the issues are Cons you need to be able to add video so you can show loose suspension parts Review Source Response from Rapid Recon May 13, 2021 Jacob, thanks for the review. We actually have video on our roadmap and it will be out on our next release. I believe we're looking for beta testers to test this feature coming in the next 6 weeks. Let me know if you'd be interested in testing that. jA jennifer A. CSR Automotive Used the software for: 6-12 months ### "approachable service adviser" January 17, 2024 5.0 Pros anyone can check the status of the reconditioning process. Cons Nothing. They have the best service that I am looking for. Review Source SS Shay S. UCM Automotive Used the software for: 2+ years ### "UCM" May 12, 2021 5.0 Pros Easy to navigate with and find what you looking for. Cons Application on my phone could work faster. Review Source RH Robert H. General Manager Automotive Used the software for: 2+ years ### "Rapid Recon is a life saver" May 12, 2021 5.0 Great! Pros Functionality and support are fantastic. Cons I can't think of any negatives about this product Review Source DB David B. General Manager Automotive Used the software for: 6-12 months ### "REDUCE YOUR RECON TIME TO LOT" May 6, 2021 5.0 Have been a user of Rapid Recon at current and previous store, has made both fixed and variable depts. more profitable. Know at all times where you units are in reconditioning process. Pros Ease of use and being able to track units in recon. This product eliminates the bottle necks in recon and reduces our time to lot. Cons Software is user friendly and haven't had any problems. Review Source Response from Rapid Recon May 17, 2021 Thanks, David for taking the time to review Rapid Recon! We appreciate you and your business. MR Mike R. Service director Automotive Used the software for: 1-2 years ### "An easy to use DMS for recon." May 13, 2021 5.0 Pros Its easy to setup and provides a great platform for tracking recon and communication during the process. Cons The system works great. I find it easy to use in all aspects. Review Source Response from Rapid Recon May 17, 2021 So glad you're finding Rapid Recon so easy to use! We appreciate you taking the time to leave a review. RS Robert S. Sales Automotive Used the software for: 6-12 months ### "Saves a ton of time!" May 12, 2021 5.0 Saves a bunch of time, and been able to find vehicles more effectively, allowing me to be more efficient at work. Pros Being able to see what step of the process our used cars are at has saved me from pestering managers and spending time making calls to ask about vehicle availability Cons At the time, and I’m not sure if the feature is available, but I sometimes have to try two or three searches to find the vehicle I’m looking for. Review Source JI Joe I. GM Automotive Used the software for: 2+ years ### "Rapid Recon Review" May 12, 2021 5.0 Rapid Recon has given us the ability to have an "eyes always on" approach throughout the process. We have reduced our TTL by several days using the software. Pros The user interface is clean and easy to use. All of the critical information is at your fingertips to help move the cars along. Also sends text messages so that we know exactly where the car is in the process. Cons Wish there were a way to integrate directly with our DMS as service ROs and detail ROs close out. Would also be very helpful to bar code for the future. Review Source Response from Rapid Recon May 18, 2021 Thanks so much, Joe for your super helpful feedback. I've shared your info with your account manager, Claudia Rodriguez, who will be reaching out soon to get more details. Our hope is to get the product team engaged as well. Should you need to connect with Claudia, I've included her contact info below. Thanks again! Claudia Rodriguez claudiarodriguez@rapidrecon.com 210.907.8990 Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.