--- title: "CoreLogic Restoration CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CoreLogic Restoration CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/191107/Luxor-CRM/" page_type: "product" language: "en" publication_date: "2026-08-20" --- # CoreLogic Restoration CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CoreLogic Restoration CRM ## What is CoreLogic Restoration CRM? Enhance sales and client relationships with Cotality Restoration CRM. This powerful customer relationship management platform is built for restoration businesses. It centralizes customer data, tracks interactions, and delivers insights to optimize sales and client relationships. With AI-driven tools, users can effortlessly create email templates, plan campaigns, and generate dynamic target lists. Even without a full marketing team, businesses can connect with the right customers at the right time with the right message — driving growth and efficiency with ease. Cotality’s CRM is the same customer relationship management tool made specifically for restoration contractors. It used to be marketed under the name LuxorCRM by Next Gear Solutions. ## What is CoreLogic Restoration CRM used for? [Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CoreLogic Restoration CRM?[Manage this product listing](https://www.g2.com/products/cotality-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CoreLogic Restoration CRM 5.0 (4) VS. [### HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,492)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.4 (4,393) Value For Money 5.0 (4) Value For Money 4.3 (3,521) Customer Service 5.0 (4) Customer Service 4.4 (3,531) ## CoreLogic Restoration CRM alternatives [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,817)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [4.3 (7,008)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155928/Zoho-CRM/) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (629)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about CoreLogic Restoration CRM Overview ### What company size and specific industries is CoreLogic Restoration CRM built for? CoreLogic Restoration CRM is designed for restoration companies, contractors, and insurance carriers of various sizes. It fits organizations in the property restoration and insurance sectors that need a CRM tailored to managing restoration projects, contractor coordination, and claims-related workflows. Features and Usability ### What are the key features of CoreLogic Restoration CRM? CoreLogic Restoration CRM offers core CRM tools like contact management, lead management, and interaction tracking, plus activity tracking and referral tracking for account history. It also includes drip campaigns, email templates, segmentation, workflow automation, forecasting, and reporting/analytics for managing outreach and sales performance. Getting Started and Support ### What training and onboarding options does CoreLogic Restoration CRM offer? CoreLogic Restoration CRM provides in person training for teams getting started with the platform. This format supports direct, face-to-face instruction and can be used for guided setup, feature walkthroughs, and answering questions during initial onboarding. Getting Started and Support ### What customer support options does CoreLogic Restoration CRM offer? CoreLogic Restoration CRM provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experiences is available, so user sentiment on response time, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to the following CRM features as the highest priorities for buyers: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) CoreLogic Restoration CRM includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer and prospect details organized in one place, making it easier for teams to track relationships, follow up consistently, and manage day-to-day communication more efficiently. Contact Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Interaction Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Activity Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Forecasting 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Lead Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system CoreLogic Restoration CRM 12 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (4) ### Starting price Free trial not available Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG David G. Business Owner Insurance ### "Owner Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2025 Overall experience is Excellent! I'm excited to have a system that tracks our sales efforts! The training from \[sensitive content hidden\] was absolutely top rate! Pros Customization, automatic reports, ease of use, thorough training. Cons I have not found a negative that I can describe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PH Paige H. Business Development Construction ### "Luxor Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2023 It's been great and very helpful tool to keep track of the client interactions I have on a daily basis. Pros The mass activity selection, and the anaylitic dashboard. Cons Some times when I type in a company name, it doesn't show up but when I search for a certain person in that company, the name and company shows up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hanna S. Assistant Construction ### "Relationship Tracker " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 Overall I haven't been able to find any other software that comes close to the functionalities of luxor. The restoration industry relys on referrals and this helps us keep track of those relationships. Pros With multiple reps that I imput notes for, Luxor allows for batch activity updates which helps make my job easier. Cons Luxor sometimes just feels like a big spreadsheet. I think the design and layout could be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Benjamin S. Manager of Business Development Construction ### "A managers dream" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2023 Luxor is key in keeping track of relationships that will build your business in the restoration industry. Pros Luxor gives me as a manager the power of having a neutral piece of accountability. As a manager I can see what my team is doing specific to relationships, how long its been since their last visit, and track dollars spent for each relationship. Cons Luxor feels very archaic in the design and layout. 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