--- title: "Gallup Access Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gallup Access Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/191122/Gallup-Access/" page_type: "product" language: "en" --- # Gallup Access Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gallup Access ## What is Gallup Access? Gallup Access is an employee engagement software that gives you more than basic tools. We offer scientifically validated employee surveys on company culture, employee engagement, the employee experience and more. Plus, get HR, management and leadership learning and advice at your fingertips. Our solutions are based on decades of research that help you get to the root of your unique culture issues -- and then fix them. ## What is Gallup Access used for? [Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gallup Access?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gallup.com/access/&name=Gallup Access) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gallup Access 4.8 (14) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $19.99 Per Feature, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (14) Ease Of Use 4.7 (1,750) Value For Money 4.6 (13) Value For Money 4.5 (1,383) Customer Service 4.7 (13) Customer Service 4.6 (1,315) ## Gallup Access alternatives [4.3 (3,068)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.7 (2,915)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/191122/Gallup-Access/alternatives/) ## FAQs about Gallup Access Overview ### Which roles and teams benefit most from Gallup Access? Gallup Access benefits people managers, coordinators, and business leaders who need employee strengths insights for coaching, team development, and performance conversations. HR-adjacent roles, educators, and counselors use it to guide development planning, while technical and operations professionals apply it to improve collaboration, communication, and team alignment. Answer based on 13 reviews Overview ### What company size and industries is Gallup Access built for? Gallup Access is built for organizations from 1 to over 500,000 employees, with strongest adoption in enterprises at 46% and Hospital & Health Care at 15%. It also serves small businesses at 31% and midsize companies at 23%, with additional use in Animation and Construction at 8% each, often for surveys. Answer based on 13 reviews Features and Usability ### What are the key features of Gallup Access? Gallup Access offers 360 degree feedback, employee engagement tools, pulse surveys, and mobile surveys for collecting workforce input. It also includes survey builder capabilities such as customizable templates, question library, skip logic, randomization, response quotas, and response validation, plus reporting and analytics, dashboards, data visualization, and benchmarking. Getting Started and Support ### What training and onboarding options does Gallup Access offer? Gallup Access provides in person training, live online sessions, and webinars to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and webinars offer scheduled presentations for learning product features and setup steps. Getting Started and Support ### What customer support options does Gallup Access offer? Gallup Access provides email/help desk and chat support. These channels give users direct ways to ask questions and resolve issues within the product. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so only the listed support options can be confirmed. ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Gallup Access includes **HR Management**. However, it does not offer **Employee Management** or **Payroll Management**. Its **HR Management** capabilities help businesses maintain core HR processes, keep employee information organized, and support day-to-day workforce administration, providing teams with a clearer view of HR operations and helping businesses manage people-related tasks more effectively. Response Validation 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Ensure the answer provided fits set parameters (numerical, positive number, etc.) Question Library 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Reporting/Analytics 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Training Management 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Customizable Templates 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Learning & Development 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Facilitate training materials that help employees grow and progress in their positions Gallup Access 31 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Benchmarking: Compare key metrics for the business against prominent players in the industry - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Email Marketing: Create and send email blasts/campaigns - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Randomization: Randomize the displayed order of questions and answer options - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Survey Builder: Create and manage surveys - Training Management: Track employee/learner's progression through training programs - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.9 (14) 4.9 Based on 14 reviews ## Pricing Value for money 4.6 (13) Basic $19.99 Per Feature,Per Year Value for money 4.6 (13) 4.6 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(12) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CK Cortney K. Director of People Arts and Crafts ### "Gallup review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2026 We have had a wonderful experience using gallup access. The personality assessments we send to candidates is super helpful to get a better read on who they are before hiring. Pros We use this when hiring candidates and we love the gallup personality assessment tool. It’s super easy to send to candidates and every in depth. Cons It’s a little bit pricey but the functionality is amazing and the features are super great. Overall really like the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sandhya K. Sys Admin Telecommunications ### "Gallup - Understand yourself Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Overall, my experience with Gallup Access has been positive. It’s a valuable tool for understanding team engagement and strengths, and it brings a lot of useful data into one place. The insights are meaningful and help guide better conversations and decision-making, especially around development and performance. Pros What I like most is how easy the platform is to use, you don’t need much training to find what you’re looking for. I also find the strengths-based insights genuinely useful, especially for having more meaningful coaching and development conversations. I like to check my colleagues strengths before approaching them for meetings, this allows me to prepare better Cons Questions feel repetitive sometimes, the wording might be different but feels as if it is asking the same thing I answered a few moments ago Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your feedback, Sandhya. We are glad to hear that you've had a good experience using Gallup Access and that the strengths-based insights help support more meaningful coaching and development conversations. Input like yours helps us continue improving the experience. Thank you again for sharing! AN Anonymous User Mechanical Engineer Animation ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 18, 2025 Overall, Gallup Access was clear, useful, and easy to navigate, giving meaningful insights that supported my personal growth. Pros I liked Gallup Access for its clear insights, easy navigation, and practical guidance that helped me understand and use my strengths. Cons Some features felt limited, and a few insights could be more detailed, making it harder to dive deeper into certain strengths Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Carrie P. Counselor Education Management ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2025 It is a great way to administer surveys in a easy way. It provides direct feedback from individuals. Pros We find that Gallup is very easy to navigate and user friendly. We love the date that it provides, helping us to improve and enhance the work environment. Cons Some may find it hard to get used to the platform. After using it a few times, you get used to it. It is really great at providing data, therefore, I will use it again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Desiree R. Outreach Coordinator Public Relations and Communications ### "Clifton Strengths Pleased " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2025 Pros I used Gallup Access to get my Clifton Strengths. It was amazing and provided me with a lot of insight on my specific star Cons There is nothing I didn’t like about them. They literally ask you a series of questions to find your strengths timed. Self explanatory Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Noy F. Owner Construction ### "Amazing service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2025 Pros The most I like about Gallup is the employee management and the customer support Also very easy to use Cons The least I liked about Gallup is the loading time and the waiting time on the website Beside it I liked everything they offered me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yugank J. Business Analyst Mining & Metals ### "Gallup Access - Key to Assessing team and individual strengths" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2025 Overall, Great Experience, once you understand how to use and navigate the platform, with clifton tool being most helpful for Personal growth and access to AI powered Action plans Pros Gallup is an excellent tool to evaluate you and your team's strengths and give insights into how to work together as we all bring our strengths to the table. The Clifton Strengths Report is very helpful to individuals and to the team, plus Gallup's trainers and support team is trained to answer any questions. Cons It's a bit hard to grasp initially as it's maybe too much information and it's not clear what to do with that information, and grasp the terminology. It required some time to understand how to use these strenghts to your teams advantage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chad W. Account Coordinator Food & Beverages ### "Gallup-to-Success! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 14, 2025 10/10 Gallup is an amazing program that aids in discovering your own strengths and weaknesses. The program significantly boosts and builds yourself and others to build each other, together Pros Gallup provided a huge resource for engagement and aiding associates and peers to understand their own unique qualities. Cons The only con that I could have with Gallup is that it is not offered to more companies, there should be a larger media for this program. Switched from [RedVector](https://www.capterra.com/p/259776/RedVector/) The Red Vector platform was not as user friendly as Gallup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sarah F. Medical Assistant Hospital & Health Care ### "Gallup Survey's Rock!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 my overall experience with Gallup is great, as a person a part of an organization, i'm thankful to be able to give my opinion twice a year. Pros My favorite thing about the gallup survey is that your responses are anonymous, So you can speak how you feel honestly without feeling like you have to risk somebody retaliating at you. Cons My least favorite thing about the gallup access, is they aren't peer reviewed, I feel like we should know where our coworkers stand or feel as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shawna S. Principal Professional Training & Coaching ### "Gallup does it again - 10/10! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 I have loved Gallup products for a long time, for both business and personal development, so when i saw they had an app I opted in quickly. I use to carry around my strengths reports in a file in my email and would reference them when i'd start a new project or meet a new team or apply for a new opportunity. It's so great to have the learning modules geared towards my strengths and opportunities right at my finger tips. I am incentivized to use this app everyday as a result! Pros Innovative, highlight researched and informative Cons I think the app has a couple of bugs, but overall nothing that would prevent me from using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Wes P. Principal Software Engineer Computer Software ### "Gallop Access is an effective tool for collecting employee feedback." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 20, 2025 My company has been using Gallop Access for a couple of years as a tool for management to collect employee feedback, the reports produced by GA propagate up the management chain as appropriate. Pros It's offers an effective way for employees to give feedback to managers, and in turn aggregate the data well so that managers can make good decisions. Cons No free trial option exists. Sometimes the surveys are overly verbose and redundant Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Brandon P. Practice Coordinator Hospital & Health Care ### "Gallup Access: Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 My overall experience has been a great one. I continue to use Gallup from time to time and recommend employees to take a strengths finder assessment. Pros What I love about Gallop Access is how it helps employees find their strengths and weaknesses gives employees information on how to best approach working on them. Cons I have not yet found something I like least about Gallop access. I am very content with what it provides to our employees and is a very good resource to have at companies who are trying to drive employee success. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Salesforce Administrator Financial Services ### "Good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 14, 2025 Pros Easy to use, easy to navigate more than just surveys Cons no issues with Gallup, worked as intended and was able to use easily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Domingo A. Service and Support Manager Medical Devices ### "Gallup Access Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2024 It was very easy to complete and did not limit me on feedback. I liked the fact that the simplicity of how to navigate through the survey saved a lot of time and effort. Pros It was very intuitive and informative. I enjoyed the flow, and it did not take too much time to complete. Cons Nothing. It was simplistic but informative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.