# Roomex Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Roomex Software - reviews, pricing plans, popular comparisons to other Travel Management products and more. Source: https://www.capterra.com/p/191155/Roomex --- # Roomex Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Roomex ## What is Roomex? For businesses with a highly mobile workforce that need to travel domestically to fulfil their duties, Roomex provides a purpose-built platform to book suitable accommodation, manage expenses and consolidate spend. With a comprehensive tech solution backed by ‘above and beyond’ customer care, Roomex is an essential tool for mobile workforce businesses. ## What is Roomex used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roomex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.roomex.com&name=Roomex) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roomex 4.7 (72) VS. [4.3 (2,257)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (72) Ease Of Use 4.1 (685) Value For Money 4.5 (67) Value For Money 4.1 (517) Customer Service 4.7 (65) Customer Service 4.1 (667) ## Roomex alternatives [4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,215)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (212)](https://www.capterra.com/p/169591/TripActions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/191155/Roomex/alternatives/) ## FAQs about Roomex Overview ### What problems does Roomex solve? Roomex solves slow, manual hotel booking and poor travel cost visibility by giving teams a simple portal to search locations, compare prices, filter amenities, book approved stays, and amend reservations quickly. Operations teams, travelling field staff, office managers, and travel coordinators benefit most from faster booking, less admin, and clearer reporting. Answer based on 60 reviews Overview ### Which roles and teams benefit most from Roomex? Roomex is most used by operations leaders, office managers, executive assistants, and finance teams that coordinate business travel and control accommodation spend. Account managers, sales engineers, and field-based staff rely on it to book trips efficiently, while managers use centralized billing, approvals, and itinerary visibility to support traveling teams. Answer based on 72 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Roomex built for? Roomex is built mainly for enterprise businesses with mobile workforces that travel domestically, with 51% of reviewers from enterprises. It is used most in Construction at 19%, followed by Building Materials at 14% and Environmental Services at 6%, with Travel Management as the main use case for 95% of reviewers. Answer based on 72 reviews Features and Usability ### What are the key features of Roomex? Roomex includes core travel management features such as hotel booking, room booking, online reservations, approval workflow, and mobile access. Reviewers most often highlight its easy booking process, centralized expense management with direct billing and invoicing, and dashboards for spend tracking, budget control, and reporting across company travel. Answer based on 41 reviews Limitations ### Does Roomex have bugs or reliability issues? Roomex works reliably for most teams, with many users describing day-to-day booking as stable and trouble free. Business travelers and coordinators often report few technical problems and quick help when issues appear, though some users mention app crashes, repeated login entry, and occasional inaccurate listings that can affect the experience. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Roomex offer? Roomex provides webinars, documentation, and videos to help teams get started. Webinars support live, guided learning, videos offer visual walkthroughs for self-paced review, and documentation gives written reference material for setup steps and feature information. Answer based on 1 reviews Getting Started and Support ### What customer support options does Roomex offer? Roomex provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as quick, efficient, and easy to contact, with helpful communication during setup and account changes. Some also note occasional issues with marketing emails and separate invoicing reports. Answer based on 8 reviews Features and Usability ### How easy is the booking process in Roomex? Roomex makes business travel booking quick and easy with centralized reservations, direct company billing, and fast confirmations. Many business travelers and admin teams like the simple workflow, policy controls, and booking changes, though some users mention clunky amendments, limited group booking size, and a need for better personal dashboards. Answer based on 20 reviews Features and Usability ### How well does Roomex handle room booking? Roomex handles room booking well for business travel with simple search, useful filters, quick confirmations, and book-on-account options. Frequent travelers and office teams like postcode-based results, mobile browser access, and clear hotel images, though some users want a dedicated app, easier back-and-forth navigation, and lower room rates in some cases. Answer based on 13 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.8 (60) 71.67% of 60 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.6 (49) 55.10% of 49 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Expense Tracking 4.0 (41) 24.39% of 41 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Dashboard 4.3 (40) 27.50% of 40 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Mobile Access 4.2 (40) 37.50% of 40 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Policy Management 4.3 (25) 20.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Roomex 38 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Manage and monitor spending to align with the financial constraints or goals Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Financial system that helps create and manage physical/digital credit cards and track transaction activities Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Electronically collect payments for goods or services Gateway through which employees can access the system Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Manage and handle various international currencies Manage and support multiple languages Book meetings and appointments through a website or digital platform Create, manage, and track policies and procedures within an organization Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (72) 4.6 Based on 72 reviews ## Pricing Value for money 4.5 (67) ### Starting price Free trial available Value for money 4.5 (67) 4.5 Based on 67 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (65) 4.7 Based on 65 reviews ## User reviews Overall rating 4.7 Based on 72 reviews Filter by rating 5(53) 4(19) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TJ Tom J. Transport Manager Business Supplies and Equipment ### "Excellent All round!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 Pros The service you receive at Roomex is amazing! Super convenient having a single invoice for all your bookings and the range of accommodation rivals all the big booking platforms. Cons The thing I like least about Roomex is the fact I didn't find it sooner! It has made our teams jobs much easier and streamlined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 25, 2025 Thank you Tom for your review. We're glad to hear Roomex has been useful and helpful in managing your travel. NP Neil P. General Manager Building Materials ### "TP Colleague review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 great experience, we recommend outside of the company. Pros Ease of use, decent prices and efficient. Cons There are no cons to using roomex. we are delighted with the platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Leo F. Senior Transformation Manager Building Materials ### "Ibstock employee review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 26, 2023 Ease of use for general use but difficult if not just a straight forward search for a booking Pros Ease of online booking and hotel easy to find in an area. Little administration required. Cons Not easy to get clear policy of company and booking specific hotel Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Paul B. Field engineer Telecommunications ### "Roomex review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2023 Easy to use but when job is cancelled at short notice not very helpful Pros Very easy to use and always help apart from when my job is cancelled at short notice Cons No cancellation at anytime due to work being cancelled Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Liam C. Finance Director Civil Engineering ### "REview" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 13, 2022 single point of contact for hotel bookings. Pros Ease of use. Reliability, reporting facility. Cons The fact that invoicing reports are on another platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kirsty H. Trade Marketing Manager Wine and Spirits ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2022 Makes expense claims easier Pros Simple to make and manage bookings in line with company policy Cons Does not include all hotels in the area so choice can be limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Paul B. Facilities Manager Facilities Services ### "National Manager Role" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 23, 2022 Overall I like the look, feel and user experience Pros Romex allows me to easilier look, compare and book rooms on account. The web portal is easy to use and offers good filtering. Cons You don't find a hotel fully booked until you select it. Being able to filter out hotels with no availability for selected dates would be good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dyren R. Reception/Administrator Construction ### "Roomex Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Not had any problems whilst using Roomex Pros Roomex is very user friendly and the staff are very helpful too Cons Don't think you can improve it anymore it seems to work really well Reasons for choosing Roomex not applicable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH John H. Key Account Manager Computer Hardware ### "Useful and quick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 9, 2022 Very happ with what Roomex offers, also useful when booking via my mobile device Pros Roomex allows swift booking and approval which is ideal. There is a good variety of hotels to suit budget and the addition of an allowance voucher makes it much easier when arriving at location Cons Sometimes the pricing may be a little out when compared to other sites but understand there may be a slight compromise of price over availability and functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gary T. Operations manager Construction ### "Easy and convenient to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2022 Pros Very easy and quick way to book hotels without any fuss and whenever I need to Cons All good, no issues. It all does what it should without and problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191155/Roomex/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Lanes & Planes vs Roomex](https://www.capterra.com/compare/183676-191155/Lanes-Planes-vs-Roomex)