--- title: "Roomex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Roomex Software - reviews, pricing plans, popular comparisons to other Travel Management products and more." source_url: "https://www.capterra.com/p/191155/Roomex/" page_type: "product" language: "en" --- # Roomex Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Roomex ## What is Roomex? For businesses with a highly mobile workforce that need to travel domestically to fulfil their duties, Roomex provides a purpose-built platform to book suitable accommodation, manage expenses and consolidate spend. With a comprehensive tech solution backed by ‘above and beyond’ customer care, Roomex is an essential tool for mobile workforce businesses. ## What is Roomex used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roomex?[Manage this product listing](https://www.g2.com/products/roomex/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roomex 4.7 (72) VS. [4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (72) Ease Of Use 4.1 (685) Value For Money 4.5 (67) Value For Money 4.1 (517) Customer Service 4.7 (65) Customer Service 4.1 (667) ## Roomex alternatives [4.6 (213)](https://www.capterra.com/p/169591/TripActions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [View all alternatives](https://www.capterra.com/p/191155/Roomex/alternatives/) ## FAQs about Roomex Overview ### What problems does Roomex solve? Roomex solves slow, manual business travel booking by letting employees and managers quickly search, compare, approve, and amend hotel stays in one place. It reduces back-and-forth with travel departments, improves budget control and reporting, and helps field teams, office managers, and frequent business travelers book accommodation with less admin. Answer based on 60 reviews Overview ### Which roles and teams benefit most from Roomex? Roomex is most used by operations managers, office administrators, and executive support teams that coordinate business travel and accommodation. Sales engineers, consultants, and field-based staff rely on it for efficient booking on the road, while finance leaders use it to control spend, track invoices, and simplify travel reporting. Answer based on 72 reviews Overview ### What company size and industries is Roomex built for? Roomex serves enterprise businesses with mobile domestic travelers, with 51% of reviewers from enterprises and Construction the top industry at 19%. It also fits midsize and small businesses, especially in Building Materials at 14% and Environmental Services at 6%, primarily for travel management. Answer based on 72 reviews Features and Usability ### What are the key features of Roomex? Roomex includes core travel management features like hotel booking, room booking, online booking, and reservations management, with approval workflow and policy management for company controls. Differentiating features include expense tracking, billing and invoicing, employee self service, and dashboards with reporting and spend analysis for booking visibility. Answer based on 41 reviews Overview ### How well does it work for booking hotel rooms? Roomex makes hotel room booking fast and practical with location search, filters, on-account payments, and quick confirmations. Frequent travellers, engineers, and office teams like comparing nearby properties and booking on mobile, though some users find back-and-forth navigation slow, pricing occasionally less competitive, and the lack of a dedicated app limiting. Answer based on 13 reviews Limitations ### Does it have many bugs or technical issues? Roomex works reliably for most users and generally handles day-to-day hotel booking without major technical problems. Many teams describe the platform as stable and easy to use, with support resolving minor issues quickly, though some users mention app crashes, incorrect listings, and the need for simpler login persistence. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Roomex offer? Roomex provides webinars, documentation, and videos to help teams get started. Webinars support live guidance and scheduled learning, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs for self-paced learning and support. Answer based on 1 reviews Getting Started and Support ### What customer support options does Roomex offer? Roomex provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as quick, efficient, helpful, and easy to contact, with strong help during setup and account changes, though one reviewer noted frequent marketing emails. Answer based on 8 reviews Features and Usability ### How easy is the booking process? Roomex makes business travel booking quick and simple, with centralised reservations, instant confirmations, and company-paid stays. Many business travellers and travel managers like booking within policy and avoiding expense claims, though some teams mention clunky booking changes, limited larger group bookings, and a need for better personal booking views. Answer based on 20 reviews ## Features AI summary Based on 2,432 Travel Management reviews Capterra data shows that buyers of travel management software rank the following features as their top priorities: - **Expense Claims** (**54%** of reviewers rated this feature as critical) - **Online Booking** (**54%**) - **Electronic Payments** (**59%**) Roomex supports all three features that reviewers rate most important: **Expense Claims**, **Online Booking**, and **Electronic Payments**. Combined, these capabilities help businesses manage travel spending, book trips more efficiently, and handle payments digitally, allowing teams to keep travel plans organized and expenses under control. Online Booking 4.8 (60) 71.67% of 60 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reimbursement Management 3.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Receipt Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Spend Control 3.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Set allowances and ensure employees don't spend more than the allotted amounts Booking Management 4.6 (49) 55.10% of 49 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Expense Tracking 4.0 (41) 24.39% of 41 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Roomex 38 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Categorization/Grouping: Organize and group data or items based on various criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Electronic Payments: Electronically collect payments for goods or services - Employee Self Service: Gateway through which employees can access the system - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (72) 4.6 Based on 72 reviews ## Pricing Value for money 4.5 (67) ### Starting price Free trial available Value for money 4.5 (67) 4.5 Based on 67 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (65) 4.7 Based on 65 reviews ## User reviews Overall rating 4.7 Based on 72 reviews Filter by rating 5(53) 4(19) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TJ Tom J. Transport Manager Business Supplies and Equipment ### "Excellent All round!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 Pros The service you receive at Roomex is amazing! Super convenient having a single invoice for all your bookings and the range of accommodation rivals all the big booking platforms. Cons The thing I like least about Roomex is the fact I didn't find it sooner! It has made our teams jobs much easier and streamlined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 25, 2025 Thank you Tom for your review. We're glad to hear Roomex has been useful and helpful in managing your travel. NP Neil P. General Manager Building Materials ### "TP Colleague review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 great experience, we recommend outside of the company. Pros Ease of use, decent prices and efficient. Cons There are no cons to using roomex. we are delighted with the platform Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Leo F. Senior Transformation Manager Building Materials ### "Ibstock employee review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 26, 2023 Ease of use for general use but difficult if not just a straight forward search for a booking Pros Ease of online booking and hotel easy to find in an area. Little administration required. Cons Not easy to get clear policy of company and booking specific hotel Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Paul B. Field engineer Telecommunications ### "Roomex review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2023 Easy to use but when job is cancelled at short notice not very helpful Pros Very easy to use and always help apart from when my job is cancelled at short notice Cons No cancellation at anytime due to work being cancelled Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Liam C. Finance Director Civil Engineering ### "REview" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 13, 2022 single point of contact for hotel bookings. Pros Ease of use. Reliability, reporting facility. Cons The fact that invoicing reports are on another platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KH Kirsty H. Trade Marketing Manager Wine and Spirits ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2022 Makes expense claims easier Pros Simple to make and manage bookings in line with company policy Cons Does not include all hotels in the area so choice can be limited. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Paul B. Facilities Manager Facilities Services ### "National Manager Role" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 23, 2022 Overall I like the look, feel and user experience Pros Romex allows me to easilier look, compare and book rooms on account. The web portal is easy to use and offers good filtering. Cons You don't find a hotel fully booked until you select it. Being able to filter out hotels with no availability for selected dates would be good Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Dyren R. Reception/Administrator Construction ### "Roomex Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Not had any problems whilst using Roomex Pros Roomex is very user friendly and the staff are very helpful too Cons Don't think you can improve it anymore it seems to work really well Reasons for choosing Roomex not applicable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH John H. Key Account Manager Computer Hardware ### "Useful and quick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 9, 2022 Very happ with what Roomex offers, also useful when booking via my mobile device Pros Roomex allows swift booking and approval which is ideal. There is a good variety of hotels to suit budget and the addition of an allowance voucher makes it much easier when arriving at location Cons Sometimes the pricing may be a little out when compared to other sites but understand there may be a slight compromise of price over availability and functionality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GT Gary T. Operations manager Construction ### "Easy and convenient to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2022 Pros Very easy and quick way to book hotels without any fuss and whenever I need to Cons All good, no issues. It all does what it should without and problems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/191155/Roomex/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Lanes & Planes vs Roomex](https://www.capterra.com/compare/183676-191155/Lanes-Planes-vs-Roomex)