# Cario Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cario the right Freight solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191165/Cario/reviews --- Cario 4.9 (25) [View alternatives](https://www.capterra.com/p/191165/Cario/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cario Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews GK George K Head of logistics and Distribution Automotive, 201 - 500 employeesUsed the software for: 6-12 months. “This has allowed the team to be more effective resulting to reduction on overhead cost.- One stop shop for competitive freight options.- Simplified interface allowing process automation.“ October 10, 2023 AP Audrey P Customer Service ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Love that I can compare our freight carriers quickly both on price and service, book them straight away and get real time information on each delivery and POD.“ May 28, 2021 AP Audrey P Customer Service ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Having all our freight in the one place, with full visibility both of where freight is, but also the cost analytics across our freight spend is really valuable.“ May 28, 2021 LC Lisa C Office ManagerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “This out of the box report (lowest cost comparison) has transformed our freight costs.“ June 2, 2021 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Mark G. Director Consumer Goods Used the software for: 1-2 years ### "Great, knowledge team delivering cutting edge system " April 22, 2025 5.0 Great. The team are accessible, very knowledgeable. Much more refreshing than dealing with a multinational. Pros Depth of functionality. Always pushing the system to do more and more. Really excited about their AI bot. Cons Some custom functionality built for our implementation. Took a while for design but working well. Switched from [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) Needed more depth of features and a stronger roadmap. Review Source Response from Cario April 26, 2025 Thanks Mark, appreciate your feedback. We are very excited about our AI also, and looking forward to seeing it in action at our customers. ZC Zoe C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "New freight system" May 29, 2021 5.0 Really improved our order to fulfilment process. We have saved 2 FTE's by implementing Cario Pros Easy to integrate into our WMS, so our orders flow straight from ordering system to fulfilment system. We can now scan and our labels print immediately. Warehouse guys excited with time saved. Cons As part of our go live we wanted multi leg consignments. This has taken a while to get set up. I understand it is complex but I expected it day one. Switched from [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) Wanted a cloud version that integrated with our WMS Review Source PD Peter D. Production Printing Used the software for: 1-2 years ### "Cario Review" April 8, 2020 4.0 Overall Cario has been good for Printgraphics, it gives us different options of freight carriers, easy & quick to estimate prices, easy to produce consignment labels and book in pick ups. Anything that can save us time and money is a good thing. Pros The Quick Quote function is easy to use and easy to do multiple quotes Cons the tracking function isn't always up to date Review Source SW Scott W. Director Consumer Goods Used the software for: 1-2 years ### "Review of Cario TMS" April 17, 2020 5.0 Pros Great user interface. Ability to deal with all of our carriers like TNT, Toll and StarTrack through the one system. Cons We should have integrated this sooner. This has saved so much time. Alternatives considered [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) Reason for choosing Cario Better user experience. Great team to deal with. Understand freight really well. Review Source KB Kerryn B. Senior Customer Representative Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Cario Review" August 15, 2024 5.0 Pros The the fact that I can use one portal for everything. I can track my freight, invoicing, reporting, all in the one. It can be integrated with all major ERP's. And an Australian owned and managed business with real-time support Cons Nothing that I can see to date. I haven't had any issues with Cario Review Source Response from Cario August 28, 2024 Appreciate the review Kerryn. We love working with your team, especially as you push us to be better with new functionality. ES Eric S. COO Pharmaceuticals Used the software for: Less than 6 months ### "Cario is Fantastic!" August 16, 2024 5.0 Helped simplify the management of freight. Everyone now has access to key information and we understand our freight costs in more detail Pros It is intuitive and has all of the bells and whistles that my team requires Cons Nothing to be honest. Our Team love it If only it could make my coffee in the morning Review Source Response from Cario August 28, 2024 Thanks Eric, great to hear Cario has simplified your freight management. Access to freight costs across the business is one of those things companies don't realise the importance, until they have it, and can start driving these costs down. Great to hear. LC Lisa C. Office Manager Automotive Used the software for: 1-2 years ### "Automated our entire supply chain " June 2, 2021 5.0 Automation of our supply chain. The local Australian support team have been really helpful. Pros Cario has automated our operations. Rather than manually quoting, booking and tracking our freight, it is now all automated. Cario chooses our lowest cost supplier, and we can see when our warehouse chooses a more expensive one. This out of the box report (lowest cost comparison) has transformed our freight costs. Cons Initially our team enabled too many carriers in Cario, which meant our warehouse didn't run smoothly. We now use between 4-5 carriers and find this is the best mix within Cario. Alternatives considered [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) Review Source GK George K. Head of logistics and Distribution Automotive Used the software for: 6-12 months ### "TMS worth the investment- Look no further." October 10, 2023 5.0 \- Simplified functionality has reduced duplication of functions. This has allowed the team to be more effective resulting to reduction on overhead cost.- One stop shop for competitive freight options.- Simplified interface allowing process automation. Pros Great functionality, user friendly and smooth integration. Great interface and presentation. Cons Nothing at present- Wish we got this earlier. Review Source Response from Cario October 12, 2023 Thanks George. We love that Cario has simplified your freight process, and helped you to reduce your overheads. Great having you onboard as a customer. MA Matthew A. National Sales Manager Building Materials Used the software for: 6-12 months ### "Transformed our operation and made transport easy. " September 5, 2023 5.0 Highly valued partnership. functionality. Very personalised Pros The product team have worked with our opps guys to get the system working around our processes. Rather than us needing to change our process to work with the system. Lots of functionality. Outstanding support from their Sydney and Melbourne teams. Cons Ideally, they would build route optimisation into the freight system too. Review Source Response from Cario September 13, 2023 Thanks for the response Matt. Appreciate the various improvements your team have suggested over the journey. AR Ant R. Director Marketing and Advertising Used the software for: 1-2 years ### "Cario review" June 1, 2021 5.0 Saved us significant time and money, in an industry (freight) that we don't know a lot about Pros Agility to fit into our business needs. We needed a flexible freight platform that would manage our many freight carriers and different requirements of our clients. After reviewing the market, we found Cario to be the most flexible option, able to fit the varying needs across our client base. The multi leg consignments feature is a big plus, as this has saved us a lot of money when sending large shipments interstate. Cons It's so flexible it can mean that you spend additional time working out the best process for your business. Other freight platforms were more rigid with their business process - which means our business would have had to conform to that process. With Cario it was the opposite, allowing us the flexibility to decide the best process, but that meant we needed to spend more time upfront. Switched from [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) More flexibility Review Source KD Katia D. Senior Customer Service Logistics and Supply Chain Used the software for: 1-2 years ### "User friendly end to end software" June 14, 2023 5.0 Pros As a daily user of this system, it helps us manage not only our freight but our customers too. An easy software package that can be tailored to your individual business needs. Flexibility to choose your carriers based on needs and now comes with a carbon calculator which helps our business make more environmentally focused decisions on how to send our freight. Cons So far there is nothing that I am unhappy with. Review Source NJ Natalie J. Director Design Used the software for: 2+ years ### "Cario - Freight System Review" April 16, 2020 5.0 The Cario team is very easy to deal with, particularly being Australian based. They are not afraid to get their hands dirty. A great, easy to use interface. Pros I love the integration capability. It took about a week to get it integrated and live with our ERP system. This has really helped automate lots of our dispatch processes. The advanced shipping notices and alerts to our customers have really improved our customer experience. Tracking is very good. Cons Keep coming up with new Business Intelligence Dashboards. The existing ones are really useful. More is always welcome :) Reason for choosing Cario Very strong road map. A large focus on Business Intelligence and IoT. Very knowledgeable team. Review Source AP Audrey P. Customer Service Manager Logistics and Supply Chain Used the software for: 2+ years ### "Cario has made our job easier" May 28, 2021 5.0 Cario has transformed our business with the flexibility is has offered us. Having all our freight in the one place, with full visibility both of where freight is, but also the cost analytics across our freight spend is really valuable. Pros Usability. Love that I can compare our freight carriers quickly both on price and service, book them straight away and get real time information on each delivery and POD. The ability to add another carrier in real time has helped our business - we can now add new carriers and get better pricing straight away. Cons Not much that I don't like. Support has been good, perhaps more documentation? Review Source MT Marcus T. Owner/Director Consumer Goods Used the software for: 1-2 years ### "Simplified our Freight Management" May 29, 2021 5.0 Great. The team in Melbourne helped with any questions we had. Pros Our Sales, finance and customer service teams are now all accessing the one system. This has reduced our manual processing and simplified our freight consigning. Cons Only has the major shopping cart integrations. I needed a custom plug in for mine and it had to be built which cost extra. Review Source Response from Cario May 31, 2021 Thanks for your review, we love hearing how Cario is helping our customers! RW Rory W. Director Wholesale Used the software for: 2+ years ### "Helped our business with courier services " October 16, 2020 5.0 Very easy to get on board, the local team were extremely helpful. Pros Really easy to use, no training needed for our team as the software is very intuitive. It has integgrated into all the freight carriers we need. It is good to have options for the team Cons Minimal changes required. Perhaps more reports. Review Source MB Milton B. Warehouse Manager Wholesale Used the software for: 1-2 years ### "ESSENTIAL FREIGHT SOFTWARE" August 20, 2019 5.0 Cario is so progressive and customizable to my particular needs. Quick to log into and keep open all day. Pros Ease of use so any team member with limited computer skills can easily get the job done! Cario performs all my consignment tasks on a daily basis no matter how large or small the job is. Loving the fact that my rates are implemented in the software so I have "live" pricing from a range of carriers for each consignment. Cons Only that I didn't find Cario earlier as my daily driver. Review Source Response from Cario August 22, 2019 Thank you for taking the time provide feedback and glad you are a happy customer JG Julie G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Simple shipping" June 2, 2021 5.0 Pros Easy to ship all different types of freight. I needed to send big pallets of goods, as well as one off parcels all over Australia. The range of carriers has really helped. Cons Not enough shopping cart integrations, only the bigger ones are available (ie/ WooCommerce, Magento etc) Alternatives considered [MachShip](https://www.capterra.com/p/175936/Machship/) Review Source GF Greig F. Joint Managing Director Wholesale Used the software for: 1-2 years ### "Great freight software to automate our warehouse" August 12, 2020 5.0 Easy access to Cario technical team. Cario team always has a can do attitude Always implementing new features to the Cario program. Always have a can do attitude and continual new functionality Pros Cario has all of the carriers we need including Toll Priority, TNT, HiTrans, Mainfreight. It also has options for pick ups from our warehouse. Easy for customer service team to track consignments and view PODS. Cons Need to pay our ERP provider to interface with Cario Review Source BB Bruce B. Director Retail Used the software for: 1-2 years ### "Helped our consumer products business scale" October 14, 2020 5.0 Lots of configurable options. Great team based in Sydney that are very helpful. Pros Because this system is integrated to both ERP systems and shopping cart, it's great having all of our carriers in one place. Previously we had various. Shipping emails have been good at reducing customer service queries. Cons Runs in the cloud meaning no back up if internet down, previous system was local. No biggie. Review Source BN Brian N. Warehouse Manager Warehousing Used the software for: 1-2 years ### "Great to use." November 26, 2019 5.0 Pros Easy to use, puts controls around a high cost service, gives great insights into carrier performance, freight exceptions. An essential tool for running a successful warehouse. Cons Can't think of anything. Great system, user friendly. Review Source Response from Cario December 3, 2019 Thanks for your feedback, great to have happy customers LR Leon R. Purchasing Manager Civil Engineering Used the software for: 6-12 months ### "Great piece of software" July 13, 2022 5.0 Cario is easy to use and help save me time, amazing. Pros Software has many great features and easy to use. Cons When you make a bookings, maybe a booking pickup has been confirmed message. Review Source CM Chris M. Operations Manager Warehousing Used the software for: 6-12 months ### "Cario use" April 9, 2020 4.0 Fairly good system, just needs a better tracking system to track jobs in real time. Pros Easy to use, quick and efficient. Can communicate directly with customer service re any issues or to get tracking information. Cons Tracking needs to be improved. Virtually non existent Review Source CG Chris G. Director Computer Software Used the software for: 1-2 years ### "Easy to use, easy to implement." March 27, 2021 5.0 Simple. If I had my time again, I would choose Cario again. Pros The system was very easy to get up and running. Our three carriers were set up and we were consigning freight on day 1. Cons It would be good to be able to use for international freight imports also. Review Source AH Adam H. Chief Digital Officer Translation and Localization Used the software for: 6-12 months ### "Simple freight management solution" June 3, 2021 5.0 Pros Simple to use. Lots of carriers available. Suits our needs. Cons None. Happy with product. Very easy to use. Alternatives considered [SmartFreight](https://www.capterra.com/p/144934/SmartFreight/) Reason for choosing Cario Simplicity. Review Source KS Kylie S. Owner Consumer Services Used the software for: 6-12 months ### "Freight system" May 31, 2021 5.0 Pros Easy to connect our carriers and get started. Real time tracking across all my suppliers is really useful. Cons Pricing is based on volume, so as we grow we will have to pay more. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.