# Loom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Loom Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more. Source: https://www.capterra.com/p/191187/Loom --- # Loom Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Loom ## What is Loom? Loom is video messaging for work. Combining the expressiveness of video with the convenience of messaging, Loom is a new, more efficient and effective way of bringing your work to life and communicating with co-workers and customers. With Loom, teams can record the screen, voice, and face to create an instantly shareable video in less time than it would take to type an email. ## What is Loom used for? [Screen Recording](https://www.capterra.com/screen-recording-software/)[Video Making](https://www.capterra.com/video-making-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 519 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 3% Pros & cons Intuitive and accessible design Enhanced student interaction tools Frequent bugs and instability Slow uploads and lag Starting price $18 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.atlassian.com&name=Loom) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loom 4.6 (519) VS. [4.7 (24,067)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $18 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (519) Ease Of Use 4.6 (497) Value For Money 4.5 (349) Value For Money 4.5 (415) Customer Service 4.4 (275) Customer Service 4.4 (291) ## Loom alternatives [Snagit](https://www.capterra.com/p/209649/Snagit/) [4.7 (497)](https://www.capterra.com/p/209649/Snagit/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209649/Snagit/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,961)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [OBS Studio](https://www.capterra.com/p/164144/OBS/) [4.7 (1,072)](https://www.capterra.com/p/164144/OBS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164144/OBS/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,548)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/191187/Loom/alternatives/) ## Who uses Loom? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible design 100% positive reviews out of 38 Most reviewers describe the user interface as straightforward, easy to navigate, and accessible for all users. Frequent bugs and instability 61% negative reviews out of 62 Most reviewers report bugs, glitches, and occasional crashes disrupt workflow and cause frustration during use. Enhanced student interaction tools 100% positive reviews out of 24 Most reviewers find student engagement improves through interactive content, accessible lessons, and personalized feedback options. Slow uploads and lag 70% negative reviews out of 33 Most reviewers describe performance and speed issues, including slow uploads, laggy processing, and delays with poor connections. Theresia K Freelancer , 1 employee. "The phone app is very slow when it comes to videos uploading, it sometimes takes hours for the video to be uploaded, they need to fix this." Efficient meeting alternative 100% positive reviews out of 20 Most reviewers indicate meeting features help reduce unnecessary meetings, streamline communication, and save significant time. Tristan F Marketing Coordinator, 11 - 50 employees. "Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Recording 4.8 (197) 75.13% of 197 reviewers that rated this feature as important or highly important With Loom’s screen recording, you can easily capture your screen, window, or tab, add a camera bubble, and share instantly. Users think the intuitive interface, high-quality output, and quick sharing make it valuable for tutorials, demos, and team communication. Screen Capture 4.7 (159) 67.92% of 159 reviewers that rated this feature as important or highly important Loom gives you flexible screen capture options, letting you record your full screen, specific windows, or tabs with high quality and no blur. Reviewers appreciate the ease of use, instant sharing, annotation tools, and seamless integration with Google Chrome. Audio Capture 4.7 (143) 72.03% of 143 reviewers that rated this feature as important or highly important Loom offers clear audio capture with easy mic selection, noise reduction, and consistent quality. Reviewers appreciate being able to record from different devices, add narration, and synchronize audio with video for effective communication and instructional content. Video Editing 4.0 (114) 61.40% of 114 reviewers that rated this feature as important or highly important Loom provides straightforward video editing, allowing you to trim, cut, and combine clips easily. Reviewers indicate editing is intuitive and saves time, though some mention limited advanced options and note more sophisticated tools may be needed for complex edits. Video Creation 4.7 (102) 67.65% of 102 reviewers that rated this feature as important or highly important Loom helps you quickly create videos using your screen, webcam, or both, with simple controls and instant sharing. Some reviewers find the process fast, user-friendly, and ideal for training, onboarding, and sharing information with teams or clients. File Sharing 4.7 (115) 68.70% of 115 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Loom 57 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ability to insert animations/transitions Highlight content and/or make notations about parts of content Ability to make voice calls within the system Loom offers clear audio capture with easy mic selection, noise reduction, and consistent quality. Reviewers appreciate being able to record from different devices, add narration, and synchronize audio with video for effective communication and instructional content. Record audio and/or video Group collaboration to solve ideas in a productive and concentrated manner. Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Share screens of either your computer's desktop or your browser tab with another computer Online forums/groups where users can ask questions, share ideas, best practices, etc. Tracks metrics that provide insight into how a user interacts with any interface or product Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Share screens from your tablet or smartphone Adjust communications based on previous interactions or personal preferences Preview materials before finalizing projects Allows users to secure content and data for any use. Estimate or forecast of a future scenario based on the study of present trends Preview and make real-time changes in the web content Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Process of training new hires by providing them with sales tools and knowledge needed to complete the job Plan availability and assign specific time slots for tasks and resources Loom gives you flexible screen capture options, letting you record your full screen, specific windows, or tabs with high quality and no blur. Reviewers appreciate the ease of use, instant sharing, annotation tools, and seamless integration with Google Chrome. With Loom’s screen recording, you can easily capture your screen, window, or tab, add a camera bubble, and share instantly. Users think the intuitive interface, high-quality output, and quick sharing make it valuable for tutorials, demos, and team communication. Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Allows businesses to share their videos on social media. Analyze, correct, and monitor speech for transcriptions or recordings Split/Merge Set up connections to third-party platforms to improve business processes Allows the upload and storage of videos within the system Record and playback video calls Transcoding an analog video to a digital file for storage Loom helps you quickly create videos using your screen, webcam, or both, with simple controls and instant sharing. Some reviewers find the process fast, user-friendly, and ideal for training, onboarding, and sharing information with teams or clients. Loom provides straightforward video editing, allowing you to trim, cut, and combine clips easily. Reviewers indicate editing is intuitive and saves time, though some mention limited advanced options and note more sophisticated tools may be needed for complex edits. Store and manage online video content Supports various video file formats Create, design and manage workflows for repetitive tasks Upload and share videos with an in-app YouTube integration Get Advice We can help you find the software with the features you need. Features 4.5 (519) 4.5 Based on 519 reviews ## Pricing Value for money 4.5 (349) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/191187/Loom/pricing/) Business $18.00 Per User,Per Month It includes: - Unlimited Workspace Members - Unlimited Videos Per Person - Unlimited Video Recording Length - Unlimited Screenshots - High-Definition Video Up To 4k - Transcriptions & Closed Captions - Basic Waveform Editing - Remove Loom Branding - Upload And Download Videos - Custom Recording Dimensions - Do Not Disturb Mode - Drawing Tool & Mouse Emphasis Business + AI $24.00 Per User,Per Month It includes: - Loom AI Features: Auto-Video Enhancement - Advanced Editing - Video-To-Text Automation - Video Variables - Auto Meeting Recap Emails - Auto Meeting Notes - Auto CTA - Auto Titles - Auto Summaries - Auto Chapters - Auto Tasks - Filler Word Removal Value for money 4.5 (349) 4.5 Based on 349 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ inVision](https://www.capterra.com/p/214840/inVision/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (275) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (275) 4.4 Based on 275 reviews ## User reviews Overall rating 4.6 Based on 519 reviews Filter by rating 5(387) 4(108) 3(9) 2(4) 1(11) Mentioned topic Sorted by most recent SP Stephanie P. American accent coach E-Learning ### "Excellent Tool But No Longer for Small Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 16, 2026 Pros Loom makes it really easy to record high-quality videos, both with just video and with a small video overlay over a screen recording. The built-in editor makes it super simple to polish videos, and sharing via link makes it easy to share videos with coworkers and clients and track engagement. Cons The pricing has increased over the years, and more features continue to be hidden behind tiered paywalls. After the Atlassian acquisition, it also became really difficult to find answers in the support documentation without getting lost in a sea of Atlassian articles that just tried to sell enterprise-style packages. What was once an innovative and super streamlined tool that could be used in business and education has now been affected by the enterprise SaaS bloat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Rakhi V. QA Lead Information Technology and Services ### "Loom review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 27, 2026 My experience with Loom has been very positive. It’s a simple tool that saves time, improves clarity, and makes async communication feel more natural—especially for explaining bugs, product flows, or status updates. While organization and light editing could be smoother, it’s still one of the most effective tools I’ve used for quick, clear communication. Pros It lets me explain something without needing to schedule time with someone. It’s great for walkthroughs, quick demos, and giving feedback because the message lands with context—people can see exactly what I’m referring to. I also like that it’s easy to share and revisit later, so the same recording can help multiple people without repeating myself. Cons One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort. Also, editing is helpful but still a bit time-consuming if you want a really polished outcome—sometimes it’s easier to re-record than to fine-tune a longer clip. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Josh C. Owner Design ### "Great Reliable screen recorder, but low free limits and an ever increasing paid version price." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 19, 2026 Great product for ease of use and for just getting a quick video to a client, but it really has gotten pricey in the last few years. Pros Loom has great resolution and it is extremely easy to use. It just works whenever you need to make client videos. Simpler than OBS studio to use and send to clients. Cons The 5 minute max video recording limit on the free plan makes it much harder to tell others to use it. It has also now gone up for the free plan from $8 to $18 which really is almost unaffordable for just a quick 10 minute video. I am totally fine with the 25 recording max amount of videos, but the 5 minutes is really not usable so you are almost required to go to a paid plan. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amr A. Performance Manager Financial Services ### "Disappointing Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 9, 2026 Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. Pros The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. Cons Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Johna D. Director of Operations Consumer Services ### "Loom Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 24, 2026 Pros I thought it was a nice visual way to show examples for training material for my staff. It was nice to be able to send videos in live time. Cons The speed was hard to figure out at 1st but once I played around with it I was able to figure it out with no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emmanuel K. Sr. Business Administrator Automotive ### "Loom is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 Overall, it's been a great experience. Very smooth and easy. Simple integrations to make it easier to begin recordings. Pros Really enjoy the product in order to make recordings to teaching tools. It's simple to use and easy to share and track the views. Cons Can be a little pricey, but overall it's a great program and has been useful for the work we do and for teaching. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tristan F. Marketing Coordinator Law Practice ### "Great tool for async communication for teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2026 Overall, it’s been very positive. Loom saves time and cuts down on meetings. It’s also very easy to use. Pros Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting. It’s been especially helpful for reviews, quick updates, and onboarding. Cons The editing features are pretty basic, so you can’t do much beyond simple trims. Videos can also feel a little slow to load at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Head Enterprise Sales Information Technology and Services ### "Easy, Simple and effective." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 14, 2025 Does exactly what it is intended to and i need it to do - simple, quick and reliable. Recording' videos made easy. Pros Simplicity and the ability to share with links. I've used competitors, and they also seem very buggy. Scren capture is strong. Cons Nothing to really note, it has limited functionality and is simple to use - no complaints as a user of loom Switched from [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Vidyard also was super buggy on mac pro - frustrating to set up and use. Never had an issue with loom Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jazmin M. Operations Specialist Insurance ### "User friendly and a great resource !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 2, 2025 I like the editing features loom offers and it is very user friendly. The free version gives a good preview and worth the purchase if you plan to use and create a lot of content. Pros Great product that is easy to use. Very user friendly and makes sharing files and information a breeze. I also like the editing features Cons The free version offers a chance to create 5 minute videos which is great and a nice preview of the content you can create but also hard to fit enough information at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Maureen M. Adjunct Instructor Education Management ### "Thanks, Loom!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 I haven't had any issues, and find it very helpful in my role as an educator. I've used it since 2020, and when covid caused so much of my work to be online it was a great asset to my work! Pros As an University adjunct instructor teaching online courses, I find Loom so helpful in conveying information to my students so easy. And allows for some of the "intricacies" of certain procedures (such as graphing or completing certain forms and procedures) to be demonstrated outside of our limited synchronous time together each week. I've also been able to edit some parts of a video, when student inquiries led me to realize some additional clarity was needed - without having to re-do the whole thing. I can edit right inside Loom. I'm also able to put videos in folders, so they can be organized by the course I teach. Though I can also share links to share from all folders with different groups. It's definitely a great value for the money it costs! I can set the links to different permissions, allowing for some confidentiality and secure sharing. Cons I haven't found much to be a problem with Loom. I use it for the basics, and it can do so much more than I use it for. But it's easy and pretty intuitive! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191187/Loom/reviews/) Popular comparisons [Snagit vs Loom](https://www.capterra.com/compare/191187-209649/Loom-vs-Snagit)[Microsoft Teams vs Loom](https://www.capterra.com/compare/168668-191187/Microsoft-Teams-vs-Loom)[Slack vs Loom](https://www.capterra.com/compare/135003-191187/Slack-vs-Loom)[OBS Studio vs Loom](https://www.capterra.com/compare/164144-191187/OBS-vs-Loom)[Zoom Workplace vs Loom](https://www.capterra.com/compare/144037-191187/Zoom-Video-Conferencing-vs-Loom)[Camtasia vs Loom](https://www.capterra.com/compare/191187-203013/Loom-vs-Camtasia) [BombBomb vs Loom](https://www.capterra.com/compare/117295-191187/BombBomb-vs-Loom)[Zoho Meeting vs Loom](https://www.capterra.com/compare/191187-202121/Loom-vs-Zoho-Meeting)[Vidyard vs Loom](https://www.capterra.com/compare/125653-191187/Vidyard-vs-Loom)[ScreenPal vs Loom](https://www.capterra.com/compare/191187-203114/Loom-vs-ScreenPal)[Dubb vs Loom](https://www.capterra.com/compare/191187-203824/Loom-vs-Dubb)[Bandicam vs Loom](https://www.capterra.com/compare/188396-191187/Bandicam-Screen-Recorder-vs-Loom)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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