# Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Loom the right Screen Recording solution for you? Explore 526 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191187/Loom/reviews/ --- Loom 4.6 (526) [View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Loom Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews SP Stephanie P American accent coachE-Learning, Self-employedUsed the software for: More than 2 years. “The built-in editor makes it super simple to polish videos, and sharing via link makes it easy to share videos with coworkers and clients and track engagement.“ April 16, 2026 GA Georgina A otherE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “In both cases, resolution of the avatar window is not the best; specially when using a background, my image flickers weirdly like if there was an aura.“ September 23, 2025 MM Maureen M Adjunct InstructorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “As an University adjunct instructor teaching online courses, I find Loom so helpful in conveying information to my students so easy. And allows for some of the "intricacies" of certain procedures (such as graphing or completing certain forms and procedures) to be demonstrated outside of our limited synchronous time together each week.“ November 27, 2025 RL Rebecca L Insights SpecialistRetail, 501 - 1,000 employeesUsed the software for: 1-2 years. “I do find that the record button sometimes has a bug and needs to be clicked multiple times before the record options actually pop up.“ September 26, 2025 RL Rebecca L Insights SpecialistRetail, 501 - 1,000 employeesUsed the software for: 1-2 years. “I regularly have to walk people through how to use certain tools in my team, and I love that I can simply record one Loom video and share it with people over and over again, instead of having to book walkthrough meetings repeatedly.“ September 26, 2025 Elysia S FounderConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “I am sometimes confused on the privacy of loom's videos and often double check the settings.“ April 20, 2026 MM Maureen M Adjunct InstructorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “I'm also able to put videos in folders, so they can be organized by the course I teach. Though I can also share links to share from all folders with different groups.“ November 27, 2025 SV Sammi V Senior Client ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “Editing options are also basic, so it’s not ideal if you need polished, professional video production.“ November 13, 2025 ## Showing most helpful reviews Showing 1-25 of 526 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elysia S. Founder Consumer Services Used the software for: 1-2 years ### "Perfect for training overseas teams!" April 20, 2026 5.0 I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful! Pros Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. Cons I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Loom Loom is easier to use for any browser without logging in to another website. Review Source MC Matias C. CEO Marketing and Advertising Used the software for: 1-2 years ### "he fastest way to explain anything async, indispensable for remote teams" October 21, 2025 5.0 I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. Pros What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. Cons There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Loom Compared with using ClickUp’s recording inside our PM stack, Loom is purpose-built for async video. It’s quicker to start, lighter for clients to view, and offers better commenting, transcripts, permissions, and analytics. Adoption was immediate across the team and with clients. Switched from [Google Vids](https://www.capterra.com/p/10030512/Google-Vids/) We moved from Google Vids because Loom’s capture-and-share flow is faster for remote work: instant links, camera bubble, AI summaries/chapters, and simple viewer analytics. Clients outside our domain could open videos without friction, which shortened feedback cycles and reduced meetings. Review Source FA Fathi A. Network Engineer Telecommunications Used the software for: 1-2 years ### ""Loom is a gamechanger for remote team communication."" July 13, 2026 5.0 "My experience with Loom has been outstanding. It is an essential tool for any remote or hybrid team looking to boost productivity and clarity. The platform is user-friendly, reliable, and integrates perfectly with our existing workflow tools like Slack and Jira. It bridges the communication gap effortlessly, allowing for more personal and detailed interactions than text-based emails or chat messages could ever provide." Pros "Loom has completely revolutionized how my team communicates. Its screen recording and video messaging capabilities are incredibly intuitive and fast. I love how I can record a quick video to explain a process or give feedback, and then share it instantly with a simple link. The auto-generated transcripts are impressively accurate, which saves me a lot of time. It has significantly reduced our need for long, unnecessary meetings and keeps everyone aligned on projects without the friction of scheduling." Cons "The only limitation I've encountered is the recording time limit on the free plan, which can be restrictive for longer, detailed walkthroughs. However, the overall quality and efficiency of the tool make it well worth the upgrade. I would also appreciate more advanced editing features directly within the Loom platform, but the current tools are sufficient for basic needs." Review Source Amr A. Performance Manager Financial Services Used the software for: Less than 6 months ### "Disappointing Service" March 9, 2026 1.0 Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. Pros The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. Cons Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. Review Source VR Verified Reviewer Head Enterprise Sales Information Technology and Services Used the software for: 1-2 years ### "Easy, Simple and effective." December 14, 2025 4.0 Does exactly what it is intended to and i need it to do - simple, quick and reliable. Recording' videos made easy. Pros Simplicity and the ability to share with links. I've used competitors, and they also seem very buggy. Scren capture is strong. Cons Nothing to really note, it has limited functionality and is simple to use - no complaints as a user of loom Switched from [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Vidyard also was super buggy on mac pro - frustrating to set up and use. Never had an issue with loom Review Source Happy Watipaso C. Accountant E-Learning Used the software for: 1-2 years ### "Loom Made My Presentations Effortless – A Game-Changer for Team Collaboration!" March 9, 2025 5.0 Overall, I had the most easiest time on loom than any other presentation software. Pros easy to navigate, I used it for my presentation, I must say i was completely sold. And i managed to easily train my co-workers how to use it. Cons I am yet to find any cons, maybe a noticeable one would be how it launches itself when I switch on my laptop. Alternatives considered [Snagit](https://www.capterra.com/p/209649/Snagit/) Reason for choosing Loom Again the choice was easy once we tried loom. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom did not give us easy access to what we needed. Review Source Cindy M. Product Support Specialist Automotive Used the software for: 6-12 months ### "Loom - A Time Saver" January 20, 2025 4.0 Loom has been a huge timesaver. I also find that when I record a video answer for a customer, it makes them feel more important than an email. Pros I love that it saves me time. Instead of taking screen shots and making an email with arrows etc., I can easily record the steps on how to do something. Or, instead of phoning someone to explain how to do something or walking them through it over the phone, I can make a short Loom video for them. Also, if someone else has the same issue or question, I already have the Loom video with the answer to send to them. Cons I use two computer screens and I find it difficult to get Loom to record the correct screen or it will allow me to record the Loom homescreen, but not switch over to the actual screen I want to record. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Because I don't have to build slides for a video. Review Source MOHAMMAD A. personal using Information Services Used the software for: I used a free trial ### "Loom Free Version: A Review of Pros and Cons" July 12, 2026 4.0 Pros free version of 'Loom' is exceptionally smooth and incredibly easy to use, making it ideal for quick, hassle-free media sharing. Its simplicity allows anyone to navigate effortlessly without prior experience. Cons However, its drawbacks lie in the complete absence of Arabic language support and a lack of basic editing tools. There are no filters to enhance photos or videos, nor options to remove the background, edit audio, or trim unwanted sections, which limits creativity compared to the paid version. Review Source GAC Georges Attino C. Journaliste International Multimedia Telecommunications Used the software for: 2+ years ### "Fast and Easy Video Sharing" June 9, 2026 4.0 Pros Loom proved to be a very practical tool for recording and sharing videos quickly. It allows concepts to be explained or information to be presented in a clear and visual way. Cons The free version has some limitations, especially regarding video length. Advanced use will require a subscription, that's for sure, and certain features are also restricted. Review Source عا علي ا. cyber security Computer Software Used the software for: Less than 6 months ### "An incredibly helpful tool for communication and productivity." July 12, 2026 5.0 Loom is an essential tool for my academic and project work. It makes sharing video feedback and technical walkthroughs incredibly easy and fast, replacing the need for long meetings and improving overall clarity in collaboration. Pros Loom is a fantastic tool that has significantly improved my communication workflow. I love how intuitive and fast it is to record my screen and camera simultaneously. It’s perfect for providing clear explanations, feedback, or walk-throughs for my academic projects without the need for long, live meetings. The video quality is consistently high, and the instant link sharing feature is a huge time-saver. Cons The only minor downside is that the free version has a limited recording length per video, which can be restrictive for longer, more detailed presentations. Also, while the processing speed is generally good, I have occasionally experienced slight delays during peak internet usage times. Despite these small issues, the overall value and ease of use make it an essential tool for my daily technical tasks and collaboration. Review Source AP Ashish P. Chief Marketing Officer E-Learning Used the software for: 2+ years ### "A great async work tool" July 8, 2025 5.0 I've saved countless hours of meetings thanks to Loom! I feel like Loom is an essential part of modern remote work culture. Pros Loom is a fantastic asynchronous work tool. I like the interface, the AI-powered features, the easy sharing and editing options, and the embedding in email, Docs and various other tools. Cons I feel like Loom is a bit aggressive when it comes to pushing its premium features. Those growth hacks, or whatever you call them, are visible everywhere and often interfere with the interface. Review Source HM Hannah M. Chief of Staff Fund-Raising Used the software for: 2+ years ### "Are You Remote? It's Time to Loom. " April 4, 2025 5.0 I started using Loom in 2022, when I joined my current company. Since then, I've ebbed and flowed while using it but where I've found it most helpful is for internal collaboration at our remote agency. It saves misunderstandings, allows us to skip a meeting and instead, show someone what we mean, and makes training & onboarding simpler, because we've been able to quickly and easily document processes. I think Loom is such a gift to remote teams and hope more people use it! Pros Loom is an SOP and quick chat time saver. Instead of answering a quick call to screenshare or setting up a time to Zoom, I'm able to quickly and thoughtfully go through something, at my own leisure, and show exactly what I mean. It saves me a ton of time going back and forth with direct reports internally, and allows me to quick share how I think about something while also showcasing how to do that. Especially in a fully remote company, a tool like Loom is such a lifesaver for day to day work. Cons A few things I don't like... \* How quickly you run out of space on videos \* Automatically speeding up the videos. I just wish it would let me make that decision myself, you know? \* it can sometimes be really glitchy when it comes down to it. Review Source JP Johnny P. UX Designer II Computer Software Used the software for: 6-12 months ### "Ditch the meeting, record a video!" June 12, 2025 5.0 Overall a great experience! I've used Loom to create and share out walkthroughs of designs and prototypes. This provides a clear picture to stakeholders and others and saves us time in meetings. Pros It's so awesome for recording and sharing quick videos. These videos often take the place of meetings so they're big time savers. I like how there's an extension on the browser and even a widget on my computer. Cons The free plan is pretty limited. Otherwise it's a super awesome tool to record and share out videos and prototypes. I'd add more time or users to the free plan to make it more worthwhile. Review Source DK David K. Head of Community Marketing and Advertising Used the software for: 1-2 years ### "Free and limited " July 28, 2025 5.0 Pros It’s practical to create easy tutorials and share them. It gives 3 videos in the free plan, an editor if needed to make some cuts. Cons It can be limited when it comes to editing your videos directly. I think it’s better not to offer an editor at all than to offer one that’s very poor in features. Review Source MM Megan M. Office Manager Facilities Services Used the software for: I used a free trial ### "Easy to use and super helpful" March 6, 2025 4.0 Good so far. We are currently in our trial period but see no reason not to continue as it allows us to show staff quickly where something is in our company app but also to provide training videos for new starters which we are starting to work on now to improve our onboarding process Pros Its really easy to use, anyone even with poor computer skills can use it and it also allows us to share any issues we have with people with a quick and easy link. It is also easy to edit and amend a recording if you end too late with a recording. I like that you can use both mobile and PC Cons Sometimes the recordings can take a little while to process Review Source TH Tamir H. Startup GC Law Practice Used the software for: 2+ years ### "Long time satisfied customer" June 20, 2025 5.0 Pros Ease of interface to get a recording going, toggle video / screen / audio settings, and editing afterwards Cons Maybe more powerful editing support could be achieved; maybe more hotkey itnegration could make things faster Review Source DM Demi M. Community Manager Gambling & Casinos Used the software for: 6-12 months ### "Makes it easy to show" June 19, 2025 4.0 Great for showing stuff instead of typing long messages. Record quick, send, done. Sometimes though the video takes longer to load Pros Fast to use, shareable right after, no extra steps. You can do screen and cam at the same time, helps you need to explain better. Cons But with the free version you hit limits fast, and can’t really store much before needing to upgrade Review Source RH Ryan H. Creative Manager Banking Used the software for: 1-2 years ### "Loom is a great product for salespeople and project managers" March 30, 2025 4.0 Loom is a great, easy-to-use tool for salespeople and project managers alike. I still use it and it saves me a lot of editing time. Pros Loom is a very easy, plug-and-play video software that is great for salespeople or project managers alike. I like Loom for our sales team because we can create personalized emails for prospects beyond just text emails. This is a great tool for anybody who needs to dialogue with clients or prospects through video and share screen but doesn't want to have to patch them together in a video editor. Cons One of my salespeople's MacBook pro was slowed down pretty significantly by Loom when it was running. I would also like the free version to allow for a bit more storage. Review Source JH Joe H. Founder Hospitality Used the software for: 2+ years ### "Great Way to Share Knowledge/Ideas" April 24, 2025 5.0 Pros It has an extremely friendly UI and is a great tool to use for either training, or collaboration with coworkers. So easy to just send a quick video with a walk-through of something. Cons It does crash sometimes, like it did for me this evening, which can be frustrating if you’re recording longer videos. Review Source RS Ruby S. Content Creator Internet Used the software for: 6-12 months ### "Fast Screen Recording Platform" March 11, 2025 5.0 Pros Fast and efficient tool for creating screen recordings Cons Limited editing options within the platform, It's require external tools Review Source DD Dave D. Principal Information Technology and Services Used the software for: 1-2 years ### "Loom: the standard among its peers" January 20, 2025 4.0 Strong workflow capabilities for easily sharing screen recorded videos with customers and colleagues. Pros \- the standard for short, shareable screen recordings Cons \- many options in this space with limited innovation in the standard product Review Source ZK Zunammie K. Content Creator Writing and Editing Used the software for: 1-2 years ### "Easy to create and share" September 30, 2024 4.0 Overall my experience with look has been great. I really appreciate how easy it is to create a video of myself and share the link with others. I use Loom to send videos when I apply for jobs on Upwork and I have used them as training material as well. Before Loom I used YouTube and the process with YouTube is definitely more tideous. Loom is much more straightforward and simple to use. Pros I like how easy it is to record and share videos online with Loom Cons It was a bit tricky for me to learn how to switch from the circle in the video to a full screen video of myself. I think this transition can be easier. Review Source KV Kirsty V. Copywriter Marketing and Advertising Used the software for: 6-12 months ### "This magic tool will make your presentations pop!" October 27, 2024 5.0 Overall, I reckon Loom's a bloody ripper for creating presentations, whether it's for solo gigs or group projects. Pros Love how easy Loom is, mate. Unlike other software, it records my screen and webcam like a dream, so I'm not wasting time writing long emails. Cons Nah, can't fault it. Loom's the ducks guts! Review Source EC Erin C. Math Teacher, Consultant Education Management Used the software for: 2+ years ### "Loom is a Great Resource!! " October 1, 2024 5.0 It has saved me a lot of time and looks professional. I love being able to have links to specific folders or videos to share with others. Pros I LOVE the record screen features. The mic/speaker quality is great, and I love being able to do just my screen or my screen and camera at the same time (picture in picture) Cons This is probably more because of the type of tablet/laptop that I used, but sometimes if I held it wrong, it would record upside down. A feature where you could “flip” your video would be fantastic! Review Source JT Jerry T. Manager Oil & Energy Used the software for: 1-2 years ### "Easy way to share instructional videos with commentary! " September 2, 2024 5.0 We have used Loom on and off for a couple years now. We are able to create instructional videos for other employees and share them easily. Pros Loom is easily accessible for all of our employees for instructional videos Cons No real cons other than its a paid app but it offers a lot and worth it. 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