---
title: "Loom Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Loom Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more."
source_url: "https://www.capterra.com/p/191187/Loom/"
page_type: "product"
language: "en"
---

# 

 Loom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loom

## What is Loom?

Loom is video messaging for work. Combining the expressiveness of video with the convenience of messaging, Loom is a new, more efficient and effective way of bringing your work to life and communicating with co-workers and customers. With Loom, teams can record the screen, voice, and face to create an instantly shareable video in less time than it would take to type an email.

## What is Loom used for?

[Screen Recording](https://www.capterra.com/screen-recording-software/)[Video Making](https://www.capterra.com/video-making-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 529 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

3%

Pros & cons

Intuitive and accessible design

Efficient training and onboarding

Frequent bugs and instability

Slow uploads and lag

Starting price

$18

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Collaboration / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Collaboration / 2026
-   Sales Content Management / 2026
-   Sales Enablement / 2026
-   Screen Recording / 2026
-   Screen Sharing / 2026
-   Team Communication / 2026
-   Video Making / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.atlassian.com&name=Loom)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loom

4.7 (529)

VS.

[4.7 (24,171)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$18

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (529)

Ease Of Use

4.6 (11,096)

Value For Money

4.5 (357)

Value For Money

4.5 (6,820)

Customer Service

4.4 (285)

Customer Service

4.4 (6,575)

## Loom alternatives

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,119)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Snagit](https://www.capterra.com/p/209649/Snagit/)

[4.7 (500)](https://www.capterra.com/p/209649/Snagit/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

[4.7 (1,075)](https://www.capterra.com/p/164144/OBS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,653)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

## FAQs about Loom

Overview

### What problems does Loom solve?

Loom solves long email chains, unnecessary meetings, repetitive onboarding, and unclear screen-based explanations by letting teams record quick walkthroughs, feedback, and updates that people can rewatch anytime. Remote teams, trainers, educators, customer support, sales, and client-facing roles benefit most when schedules, time zones, or technical complexity slow communication.

Answer based on 153 reviews

Overview

### Which roles and teams benefit most from Loom?

Loom is most used by executives, founders, and business owners who need to share updates, explain decisions, and reduce meetings. Product, operations, and customer success teams use it for walkthroughs and handoffs, while educators, marketers, and technical staff create training, feedback, demos, and asynchronous documentation.

Answer based on 526 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Loom built for?

Loom is built primarily for small businesses, which make up 78% of reviewers, and it serves Marketing and Advertising and Computer Software equally at 13% each. Its audience also includes midsize businesses at 15%, enterprises at 8%, and Information Technology and Services teams at 10%.

Answer based on 526 reviews

Features and Usability

### What are the key features of Loom?

Loom includes core screen recording, webcam and microphone capture, and quick video creation for tutorials, demos, and feedback. Its differentiators are instant share links, browser extension recording, comments for team collaboration, and video organization with folders. Common AI features like transcription, auto titles, and captions also support asynchronous communication.

Answer based on 298 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Loom offers a free version with 5-minute recordings, plus paid plans starting with Business at $18/user/month and Business + AI at 24/user/month; a free trial is available. Reviewers often cite the free plan’s 5-minute and 25-video limits, while paid tiers are seen as reasonable by some and expensive by others.

Answer based on 122 reviews

Integrations

### Which third-party tools and platforms does Loom integrate with?

Loom integrates with Slack, Gmail, Trainual, Notion, Microsoft Teams, Asana, Google Meet, and Dropbox. Reviewer mentions highlight communication and knowledge-sharing workflows, especially Slack and Gmail, while catalog listings add support for tools such as Intercom, Trello, Zendesk Suite, and inVision for broader team collaboration.

Answer based on 41 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Loom?

Loom is easy to onboard for most teams, especially nontechnical users, trainers, and remote staff who can start recording and sharing quickly. It offers webinars, videos, and documentation for guided learning. Reviewers say new hires and everyday users ramp up fast, while teams with more advanced editing or rollout needs may need extra training.

Answer based on 35 reviews

Getting Started and Support

### What customer support options does Loom offer, and how do users rate the experience?

Loom offers email/help desk, chat, FAQ/forum, a knowledge base, and 24/7 live rep support. Users often describe support as responsive, helpful, and quick to resolve billing or account issues, but some report unanswered tickets, difficulty reaching a real person, and frustration with refund, renewal, or after-sales handling.

Answer based on 52 reviews

Security

### How does Loom handle data security and access control?

Loom uses share settings, link privacy, private workspace-only content, and password protection to control video access. Reviewers also mention configurable permissions, secure sharing, and viewer insights to track who watched. Some find permission management confusing, want stronger client-sharing protections, and note privacy settings need careful attention for sensitive content.

Answer based on 22 reviews

## Who uses Loom?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible design

100% positive reviews out of 38

Most users report the user interface is intuitive, easy to navigate, and accessible for all skill levels.

Frequent bugs and instability

62% negative reviews out of 63

Most users report bugs and issues cause crashes, glitches, and unreliable performance, often requiring workarounds.

Efficient training and onboarding

100% positive reviews out of 24

Most reviewers describe training and learning curve as minimal, enabling quick onboarding and effective knowledge sharing.

Slow uploads and lag

70% negative reviews out of 33

Most users comment performance and speed issues include slow uploads, laggy recording, and delays, especially with poor connections.

Theresia K.

Freelancer , 1 employee.

"The phone app is very slow when it comes to videos uploading, it sometimes takes hours for the video to be uploaded, they need to fix this."

Reduces unnecessary meetings

100% positive reviews out of 20

Most reviewers indicate meeting features help minimize live meetings, saving time and streamlining communication.

Tristan F.

Marketing Coordinator, 11 - 50 employees.

"Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting."

## Features

AI summary

Based on 3,228 Screen Recording reviews

Capterra reviewers highlight these features as the top priorities when choosing screen recording software:

-   **Chat/Messaging** (**81%** of reviewers rated this feature as critical)
-   **Communication Management** (**68%**)
-   **Two-Way Audio & Video** (**75%**)

Loom includes **Communication Management**, which helps teams organize and share updates clearly across recorded content. However, it does not offer **Chat/Messaging** or **Two-Way Audio & Video**. Instead, it provides **Screen Capture** (**58%**), a feature reviewers also consider important. This gives teams a practical way to record workflows, explain feedback visually, and share information asynchronously, helping businesses improve clarity and reduce back-and-forth communication.

Communication Management

4.2 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Screen Capture

4.7 (160)

68.13% of 160 reviewers that rated this feature as important or highly important

With Loom’s screen capture feature, you can easily record your entire screen, specific windows, or tabs with high clarity. Reviewers appreciate the flexibility, ease of use, and seamless sharing options, often mentioning its helpfulness for tutorials and training sessions.

Screen Recording

4.8 (199)

75.38% of 199 reviewers that rated this feature as important or highly important

Loom offers a straightforward way to record your screen, windows, or tabs, often with a camera overlay. Users think it’s intuitive, quick to start, and produces high-quality recordings, making it valuable for tutorials, walkthroughs, and remote collaboration.

Audio Capture

4.7 (146)

72.60% of 146 reviewers that rated this feature as important or highly important

This capability lets you record clear audio alongside video, with options for different microphones and noise reduction. Reviewers appreciate the consistent sound quality, ease of setup, and the ability to capture both system and mic audio for effective communication.

Video Editing

4.1 (118)

62.71% of 118 reviewers that rated this feature as important or highly important

You can trim, crop, and make quick edits to videos directly in Loom. Some reviewers find the editing tools easy and time-saving for removing mistakes, though others mention limited advanced options and note that more capabilities require a paid plan.

Video Creation

4.8 (104)

68.27% of 104 reviewers that rated this feature as important or highly important

Loom helps you quickly create videos using your screen, webcam, or both, with simple controls and instant sharing. Reviewers appreciate how easy it is to produce and distribute high-quality videos for training, onboarding, or explaining complex topics.

Loom 57 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animation: Ability to insert animations/transitions
- Annotations: Highlight content and/or make notations about parts of content
- Audio Calls: Ability to make voice calls within the system
- Audio Capture: This capability lets you record clear audio alongside video, with options for different microphones and noise reduction. Reviewers appreciate the consistent sound quality, ease of setup, and the ability to capture both system and mic audio for effective communication.
- Audio/Video Recording: Record audio and/or video
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Desktop/Browser Sharing: Share screens of either your computer's desktop or your browser tab with another computer
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Screen Sharing: Share screens from your tablet or smartphone
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Privacy Options: Allows users to secure content and data for any use.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recording: Record live video calls to play later
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Capture: With Loom’s screen capture feature, you can easily record your entire screen, specific windows, or tabs with high clarity. Reviewers appreciate the flexibility, ease of use, and seamless sharing options, often mentioning its helpfulness for tutorials and training sessions.
- Screen Recording: Loom offers a straightforward way to record your screen, windows, or tabs, often with a camera overlay. Users think it’s intuitive, quick to start, and produces high-quality recordings, making it valuable for tutorials, walkthroughs, and remote collaboration.
- Screen Sharing: Digitally share screen view with others
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Sharing: Allows businesses to share their videos on social media.
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Split/Merge: Split/Merge
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Archiving: Allows the upload and storage of videos within the system
- Video Call Recording: Record and playback video calls
- Video Capture: Transcoding an analog video to a digital file for storage
- Video Creation: Loom helps you quickly create videos using your screen, webcam, or both, with simple controls and instant sharing. Reviewers appreciate how easy it is to produce and distribute high-quality videos for training, onboarding, or explaining complex topics.
- Video Editing: You can trim, crop, and make quick edits to videos directly in Loom. Some reviewers find the editing tools easy and time-saving for removing mistakes, though others mention limited advanced options and note that more capabilities require a paid plan.
- Video Management: Store and manage online video content
- Video Support: Supports various video file formats
- Workflow Management: Create, design and manage workflows for repetitive tasks
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (529)

4.5

Based on 529 reviews

## Pricing

Value for money

4.5 (357)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/191187/Loom/pricing/)

Business

$18.00

Per User,Per Month

It includes:

-   Unlimited Workspace Members
-   Unlimited Videos Per Person
-   Unlimited Video Recording Length
-   Unlimited Screenshots
-   High-Definition Video Up To 4k
-   Transcriptions & Closed Captions
-   Basic Waveform Editing
-   Remove Loom Branding
-   Upload And Download Videos
-   Custom Recording Dimensions
-   Do Not Disturb Mode
-   Drawing Tool & Mouse Emphasis

Business + AI

$24.00

Per User,Per Month

It includes:

-   Loom AI Features: Auto-Video Enhancement
-   Advanced Editing
-   Video-To-Text Automation
-   Video Variables
-   Auto Meeting Recap Emails
-   Auto Meeting Notes
-   Auto CTA
-   Auto Titles
-   Auto Summaries
-   Auto Chapters
-   Auto Tasks
-   Filler Word Removal

Enterprise

Contact vendor for details

It includes:

-   Advanced Security (SSO, SCIM) Via Atlassian Guard Standard
-   Advanced Content Privacy
-   Custom Data Retention Policies
-   Salesforce Integration (Beta)
-   99.95% Uptime SLA
-   Admin Insights
-   Unlimited Spaces + Advanced Admin Controls
-   Admin Controls: SSO (SAML)
-   Account Transfer And Ownership Of Content
-   Directory & Provisioning (SCIM)
-   User Roles And Management
-   Activity Log And Content Activity Report

Value for money

4.5 (357)

4.5

Based on 357 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

inVision](https://www.capterra.com/p/214840/inVision/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (285)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (285)

4.4

Based on 285 reviews

## User reviews

Overall rating

4.7

Based on 529 reviews

Filter by rating

5(394)

4(111)

3(9)

2(4)

1(11)

Mentioned topic

Sorted by most recent

AP

Anais P.

Content creator and Community Manager

Management Consulting

### "Simple Video Sharing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 11, 2026

Pros

Loom makes it easy to explain a topic through recorded videos. It is handy for showing a procedure, presenting a project, or sharing information without having to organise a meeting.

Cons

Video quality depends a lot on the internet connection. With several recordings, it can also become difficult to quickly find a specific video.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bruno M.

Marketing Executive Intern

Automotive

### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 7, 2026

My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer.

Pros

I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett & Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials.

Cons

However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Qusai A.

graphic desginer

Broadcast Media

### "Essential tool for streamlining asynchronous communication and reducing meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2026

Overall, my experience with Loom has been fantastic. It effectively reduces the necessity of unnecessary meetings, saving time while keeping hybrid teams fully aligned. It’s quick, reliable, and frictionless for sharing demonstrations and updates.

Pros

Loom is an essential tool for asynchronous communication that significantly streamlines video communication for hybrid teams by enabling quick, efficient screen and camera recordings. I really appreciate the software's speed and its ability to seamlessly share video links, which makes it easy to explain complex ideas without friction and ensures team alignment without needing long meetings.

Cons

The main limitations lie within the free tier, specifically the restrictions on video lengths and advanced editing features, which can sometimes hinder extended workflow requirements if you aren't on a paid plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FA

Fathi A.

Network Engineer

Telecommunications

### ""Loom is a gamechanger for remote team communication.""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

"My experience with Loom has been outstanding. It is an essential tool for any remote or hybrid team looking to boost productivity and clarity. The platform is user-friendly, reliable, and integrates perfectly with our existing workflow tools like Slack and Jira. It bridges the communication gap effortlessly, allowing for more personal and detailed interactions than text-based emails or chat messages could ever provide."

Pros

"Loom has completely revolutionized how my team communicates. Its screen recording and video messaging capabilities are incredibly intuitive and fast. I love how I can record a quick video to explain a process or give feedback, and then share it instantly with a simple link. The auto-generated transcripts are impressively accurate, which saves me a lot of time. It has significantly reduced our need for long, unnecessary meetings and keeps everyone aligned on projects without the friction of scheduling."

Cons

"The only limitation I've encountered is the recording time limit on the free plan, which can be restrictive for longer, detailed walkthroughs. However, the overall quality and efficiency of the tool make it well worth the upgrade. I would also appreciate more advanced editing features directly within the Loom platform, but the current tools are sufficient for basic needs."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MOHAMMAD A.

personal using

Information Services

### "Loom Free Version: A Review of Pros and Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

July 12, 2026

Pros

free version of 'Loom' is exceptionally smooth and incredibly easy to use, making it ideal for quick, hassle-free media sharing. Its simplicity allows anyone to navigate effortlessly without prior experience.

Cons

However, its drawbacks lie in the complete absence of Arabic language support and a lack of basic editing tools. There are no filters to enhance photos or videos, nor options to remove the background, edit audio, or trim unwanted sections, which limits creativity compared to the paid version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

\`ly L.

cyber security

Computer Software

### "An incredibly helpful tool for communication and productivity."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2026

Loom is an essential tool for my academic and project work. It makes sharing video feedback and technical walkthroughs incredibly easy and fast, replacing the need for long meetings and improving overall clarity in collaboration.

Pros

Loom is a fantastic tool that has significantly improved my communication workflow. I love how intuitive and fast it is to record my screen and camera simultaneously. It’s perfect for providing clear explanations, feedback, or walk-throughs for my academic projects without the need for long, live meetings. The video quality is consistently high, and the instant link sharing feature is a huge time-saver.

Cons

The only minor downside is that the free version has a limited recording length per video, which can be restrictive for longer, more detailed presentations. Also, while the processing speed is generally good, I have occasionally experienced slight delays during peak internet usage times. Despite these small issues, the overall value and ease of use make it an essential tool for my daily technical tasks and collaboration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Georges Attino C.

Journaliste International Multimedia

Telecommunications

### "Fast and Easy Video Sharing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2026

Pros

Loom proved to be a very practical tool for recording and sharing videos quickly. It allows concepts to be explained or information to be presented in a clear and visual way.

Cons

The free version has some limitations, especially regarding video length. Advanced use will require a subscription, that's for sure, and certain features are also restricted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marie Christine G.

Assistant RH

Telecommunications

### "Loom me permet de réaliser efficacement des enregistrements d’écran "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2026

Pros

J’ai découvert Loom en recherchant une alternative à l’outil natif de Windows après m’être retrouvé avec un enregistrement sans son. C'est un outil génial, je peux expliquer un concept depuis mon écran et ajouter une capture de ma tête s'il le faut. Cela me permet d’enregistrer des tutoriels plus facilement.

Cons

Cependant, je suis souvent déçu. Il arrive que ça dysfonctionne et que des enregistrements se terminent sans ma volonté.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kristin H.

Owner

Medical Practice

### "Great video instruction creator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Pros

I love making loom videos for my employees. It is a great platform to be able to show how to move through websites and screens. I like how you can have video on or off.

Cons

It would be great to be able to tag spots in videos to jump to sections. Otherwise there is not much I don't like!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elysia S.

Founder

Consumer Services

### "Perfect for training overseas teams!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 20, 2026

I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful!

Pros

Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects.

Cons

I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reasons for choosing Loom

Loom is easier to use for any browser without logging in to another website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191187/Loom/reviews/)

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