# Page 14 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Loom the right Screen Recording solution for you? Explore 518 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191187/Loom/reviews

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Loom

4.7 (518)

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Last updated March 7th, 2026

# Page 14 - Reviews of Loom

## Showing most helpful reviews

Showing 326-350 of 518 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kate C.  
K-6 Librarian  
Libraries  
Used the software for: 1-2 years

### "The greatest way to make a video"

October 13, 2020

5.0

I think this is a great product. It is user friendly, and easy for parents and students to watch videos as I make them. Learning a lot of new software at once was a challenge, but I appreciate that Loom was easy to use and I was able to get started quickly so I could continue my library lessons.

Pros

This software is so user friendly. It is very easy to figure out how to make a video and save and share. I love that all my videos are easy to find and the link to copy is right there. There was a very small learning curve when we had to jump right in and use this product during distance learning.

Cons

I have trouble with the extension loading. That has been frustrating, but I still love the product.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Great tool for sharing communications "

April 29, 2021

4.0

Loom gives me an extra tool to be able to create and share content. I frequently have a need to provide demos and Loom lets me capture and share them with others on the team who might have otherwise missed a meeting or demo.

Pros

The thing that I like best about Loom is how easy it is to get configured and use. It takes only a couple of minutes to get a feel for the controls and how to generate a video screen recording. Having a tool like this in your toolbox to quickly and easily be able to share video content is such an advantage.

Cons

Loom gets the job done without a lot of extra bells and whistles. It does feel a bit basic at times, but outside of having issues with recordings dropping a few seconds or not starting ending when I thought they would there are no other issues I have with it.

Review Source

RB

Roger B.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Changed my status on Facebook to IN A RELATIONSHIP WITH LOOM :)"

February 11, 2020

5.0

Phenomenal.

Pros

The title of my review says it all. Loom is crucial to my business as my staff works remotely and the functionality and ease of the product are crucial to my daily business.

Cons

I usually have something to say here, but I genuinely can't think of anything at the moment.

Review Source

SH

Samantha H.  
Founder  
Consumer Services  
Used the software for: 2+ years

### "My number one choice of screen share tool"

December 8, 2021

5.0

It is a great product and they ship new updates often. Also the pricing is reasonable.

Pros

My mentor introduced me Loom 4 years ago. Over the years, it seems Loom become the number one choice that most startups do quick product demo.

Cons

It reduced the free videos that you can saved to your account to half compared with that 4 years ago.

Review Source

MH

Marin H.  
Owner & Creative Director  
Graphic Design  
Used the software for: 1-2 years

### "Inexpensive and easy to use!"

September 5, 2023

5.0

Pros

Loom has been really helpful in communicating information quickly through video. I love that I can record my screen and my own video.

Cons

It can be a bit confusing to understand all of the features when you first open Loom, but once you see where they are it's a great tool.

Review Source

VR

Verified Reviewer  
CSM  
Information Technology and Services  
Used the software for: Less than 6 months

### "The next big thing for businesses"

August 12, 2019

5.0

Pros

Loom is so easy to use, has an excellent support team, provides an open product map, and made our customers connect with us on a new level. It's so simple to get set up and saves your team tons of time -- from internal onboarding to customer questions, there are hundreds of use cases.

Cons

There really aren't any cons with Loom. This is going to be a huge game changer for businesses.

Review Source

NG

Nancy G.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Video Made Easy"

June 30, 2021

5.0

I love how easy to use loom is! Works perfectly for creating screenshare walkthroughs, sending a quick client message instead of text, and also creating tutorials with the instructor in the video as well.

Pros

It's so easy to use. The interface is extremely user-friendly and I like that it shows the staats of viewers as well.

Cons

They previously didn't have a transcribe option, but there's now one is Beta which makes loom a one-stop video tool.

Review Source

HS

Holly S.  
CSM  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Amazing tool!"

July 6, 2021

5.0

Loom has hugely benefitted our company through smooth easy and quick communication with clients.

Pros

Loom is such a great way to record and share video content with clients and internally. I love how easy it is to record, and how neat it looks. I also love how you can embed the videos into emails.

Cons

It would be great if you could also embed videos into emails on the firefox browser and that people who view videos have to include a name.

Review Source

OC

Olivia C.  
Executive Assistant  
Internet  
Used the software for: 1-2 years

### "Time saving tool!"

January 29, 2020

4.0

What a pleasant discovery this software has been. I can't stress how important it is to save time during busy days and Loom has helped a lot with that!

Pros

Hands down, this software is an excellent time saver. I introduced Loom to my boss who constantly has people coming in and out of his office to chat. Rather than waiting on someone to read a message and come in, he can simply record a quick video and email it in half the time. Since you can show your screen as well as your face, you don't lose the ability to see what exactly the recorder is communicating.

Cons

I've yet to run into any issues with Loom. We love using it amongst our team.

Review Source

Molly P.  
Google Grant Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Have recommended Loom to others"

May 28, 2021

5.0

Pros

Love the browser extension that makes it easy to record quick videos for customers.

Cons

Don't like that now I have to pay to record videos longer than 5 minutes, even though I created my account when videos were unlimited.

Review Source

KS

Keith S.  
Owner  
Accounting  
Used the software for: 2+ years

### "Loom use in an accounting firm"

June 2, 2022

4.0

I have been able to make a quick explainer video for clients who are trying to learn a software.

Pros

I like that you can easily copy a link for a video into an email. Also that you can do minor editing to the videos.

Cons

Free version only allows 5 minute videos and only 25 videos to remain in library at any time.

Review Source

VR

Verified Reviewer  
Head of Client Engagements  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "New Loom user"

June 24, 2021

5.0

We are using loom internally to teach/train other team members technical setup for various projects. We're also starting to use them externally to create quick tutorials for clients and answer on the fly questions.

Pros

I'm pretty new to Loom as a user/creator after receiving several Loom videos from colleagues over the past year. I really appreciate how easy it is to create a quick how-to / tutorial. It's great when you don't have time to schedule a meeting to walk someone through a repetitive task or process but want to show them step-by-step. It's also just more efficient because they can have the video for future review, and can speed up the playback time.

Cons

I've only recently started making looms and so far haven't found any drawbacks. The free version is pretty limited with only 5 minute videos/recordings. That said, the upgrade version is very cost reasonable.

Review Source

NS

Nirav S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Best Screen Recording Tool"

June 27, 2022

5.0

In the times of COVID, offices have become remote. Most of the time I am not able to do video calls for small tasks. In such cases, Loom becomes very handy. I can easily create voiceover videos and share them with my colleagues.

Pros

I can quickly create instructional using Loom. I can also add voiceover through recording audio. Also, it is very easy to use.

Cons

All you need is a good internet speed to use Loom else there are no downsides.

Review Source

DO

Daniel O.  
quality assurance  
E-Learning  
Used the software for: 1-2 years

### "Review"

February 11, 2020

5.0

Great product for quickly and easily recording videos

Pros

Very easy to use and share video that I have created with colleagues

Cons

Occasionally I will be logged out of my account.

Review Source

HG

Himanshu G.  
Copywriter  
Marketing and Advertising  
Used the software for: 6-12 months

### "The finest video messaging tool out there"

May 30, 2021

5.0

Loom helps us streamline internal communication and client communication.

Pros

Loom is an intuitive and powerful tool that helps us make messaging videos quickly. It has a chrome extension that works flawlessly. It helps us make communication within our team and with our clients easy and more efficient. We, now, no longer need to schedule calls and meetings.

Cons

I had some issues with the desktop app. It didn't work as smoothly as the chrome extension did in my case. I also felt that the upload speeds are a little slow, not sure if it's my internet connection.

Review Source

MR

Martin R.  
Team Lead  
Consumer Services  
Used the software for: 1-2 years

### "As someone with "screen anxiety", Loom helps me record my insights and opinions whenever I'm ready"

November 25, 2022

5.0

Pros

Sending a video and being able to show my screen, is a great way to express myself, I can repeat the recording until I'm satisfied and it is so easy to share

Cons

We need more features on the mobile app, maybe similar to the chrome app

Review Source

SN

Steve N.  
Founder  
Accounting  
Used the software for: 2+ years

### "Great for how-to video"

October 2, 2023

5.0

Pros

Loom is very easy to use for recording and editing videos.

Cons

I don't have any complaints about Loom. Great program!

Review Source

KJ

KYLE J.  
Professor  
Biotechnology  
Used the software for: 1-2 years

### "Fast and easy video recording, great for teachers"

December 18, 2019

5.0

I mainly use this for grading students' work. It allows me to give a lot more formative assessment feedback and I can see the improvement in their work and the decrease in my time spent compared to written feedback.

Pros

I like how easy it is to start recording my screen, just a couple clicks and I'm off and going. Fewer clicks if I'm not using more than one monitor. I also love how I can have privately shared links so only the students I'm grading can see it.

Cons

Honestly, there's not much to dislike. I wish the whole thing was still free but it's really not too expensive and they do deserve to make money on their product!

Review Source

MS

MikeToon S.  
CEO  
Design  
Used the software for: 1-2 years

### "One of our favourite tools!"

November 24, 2023

5.0

Overall, one of our favorite tools for team communication!

Pros

The new AI transcription tool makes it much easier for our foreign team members to understand the voiceover from the video!

Cons

Each start-up considers the pricing model of each tool, so perhaps having a more start-up-friendly option would have been beneficial.

Review Source

LK

Liam K.  
PMM  
Retail  
Used the software for: 6-12 months

### "Great way to create interactive and insightful videos"

October 27, 2023

4.0

Pros

So nice to use. There doesn't seem like there is any other tool that can be used so easily for recording yourself and work.

Cons

It can a bit clunky, not sure if that is my computer or the tool but sometimes recording stuff was difficult and had to reset the page.

Review Source

AW

Austin W.  
Account Executive  
Automotive  
Used the software for: 6-12 months

### "Critical Sales Tool"

September 16, 2022

5.0

Pros

This tool is amazing. So nice to be able to record snippets and content for my clients. Critical sales tool.

Cons

A little expensive for having more than a few videos on there.

Review Source

RG

Raul G.  
Full Stack Developer Freelancer  
Computer Software  
Used the software for: 6-12 months

### "Incredibly useful"

February 26, 2021

5.0

Lovely, i love it and recommend it to colleagues because they made recording and sharing a video a breeze.

Pros

I use it to record video sales letters, quick videos for my clients on board and it is really a good useful tool, recording and sharing a video makes it so easy.

Cons

Sometimes it may crash itself but im sure it will be fixed soon, other than that i do not think it has any other problems.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "A must for anyone looking to create training videos"

February 15, 2020

5.0

Overall, Loom has been an excellent software for us in terms of creating training and educational videos. We’ve used to create onboarding videos, which helps tremendously. We use to OBS, but this is a much simpler tool to use. Recommend it to anyone.

Pros

Here's a list of the things I've really enjoyed about the software during my use: • Super easy sign up process • Creating videos is as simple as pressing the start button • Ability to share videos with link • Feedback for videos are easy • Free version has up to 25 videos • Great quality videos

Cons

Here's a list of the things I've enjoyed least about the software during my use: • Sometimes videos hang up and don’t load • Wish the free version has a few more features

Review Source

SS

Sarah S.  
Director of Marketing  
Retail  
Used the software for: 6-12 months

### "Great for creating short updates for your team"

February 7, 2022

4.0

This is a great tool for creating a short (less than 5 minute) video--not long enough to call a meeting, but too much info to stuff into an email. I also love that you're alerted when someone has watched it--that has helped confirm that this is a successful method of communication for our remote team.

Pros

I like that Loom is easy to start up and get going. As a director of marketing, I use it to record 5-minute videos to update our larger team on marketing programs, share a how-to for using our marketing materials or providing details of a campaign we're launching.

Cons

The app itself is buggy on my PC. I've had to delete and re-download a few times.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfect for creating video proposals"

December 6, 2019

5.0

A vital tool for my business that I use every day. A bit laggy sometimes.

Pros

It's the quickest way to record a video proposal for getting new clients. I click one button and start recording myself and my screen straight away.

Cons

It can start to lag quite a bit if you record for too long so I have to keep my videos under 2 minutes.

Review Source

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